FULL MANUAL HW-A550 Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.
SAFETY INFORMATION WARNING •• The following also applies to the Wireless Subwoofer (PS-WA55D). •• To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture. •• To prevent injury, this apparatus must be SAFETY WARNINGS securely attached to the floor/wall in TO REDUCE THE RISK OF ELECTRIC SHOCK, DO accordance with the installation instructions. NOT REMOVE THE COVER (OR BACK). •• This product contains chemicals known to the NO USER-SERVICEABLE PARTS ARE INSIDE.
FCC Caution : FCC Radiation Exposure Statement : This equipment complies with FCC radiation •• Any changes or modifications not expressly approved by the party responsible for exposure limits set forth for an uncontrolled compliance could void the user’s authority to environment. This equipment should be installed operate this equipment. and operated so there is at least 8 inches (20 cm) between the radiator and your body.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety.
ABOUT THIS MANUAL The user manual has two parts: simple paper USER MANUAL and a detailed FULL MANUAL you can download. USER MANUAL See this manual for safety instructions, product installation, components, connections, and product specifications. FULL MANUAL You can access the FULL MANUAL on Samsung’s on-line customer support center by scanning the QR code on the left. To see the manual on your PC or mobile device, download the manual in document format from Samsung’s website. (http://www.samsung.
CONTENTS 01 Checking the Components Inserting Batteries before using the Remote Control (AA batteries X 2) 02 03 04 05 06 2 -------------------------- Product Overview 2 3 Front Panel / Top Panel of the Soundbar -------------------------- 3 Bottom Panel of the Soundbar -------------------------- 4 Connecting the Soundbar 5 Connecting Electrical Power -------------------------- 5 Connecting the Soundbar to the Subwoofer –– Automatic connection between the Subwoofer and the Soundbar –– M
07 Connecting a Mobile Device Connecting via Bluetooth 08 09 10 19 -------------------------- 19 Using the Remote Control 23 How to Use the Remote Control -------------------------- 23 Adjusting the Soundbar volume with a TV remote control -------------------------- 26 Using the Hidden Buttons (Buttons with more than one function) -------------------------- 27 Output specifications for the different sound effect modes -------------------------- 27 Installing the Wall Mount 28 Installation
01 CHECKING THE COMPONENTS PAIR SOUND MODE VOL WOOFER SOUNDBAR Soundbar Main Unit Subwoofer Remote Control / Batteries (AH81-09748A) AC/DC Adapter (Soundbar) (AH81-09747A) Optical Cable (AH81-09754A) x2 Power Cord (Subwoofer, Soundbar) (AH81-09821A) x2 Wall Mount Guide Holder-Screw x2 x2 (M4 x L10) Screw Bracket-Wall Mount (AH81-09749A) •• For more information about the power supply and power consumption, refer to the label attached to the product.
02 PRODUCT OVERVIEW Front Panel / Top Panel of the Soundbar Position the product so that the SAMSUNG logo is located on the top. Top Panel Display Displays the product’s status and current mode. (Power) Button Turns the power on and off. •• Auto Power Down Function The unit turns off automatically in the following situations: –– In D.IN / HDMI / BT / USB Mode : If there is no audio signal for 20 minutes. (Volume) Button Adjusts the volume.
Bottom Panel of the Soundbar HDMI DIGITAL AUDIO IN (OPTICAL) HDMI IN USB (5V 0.5A) AUX IN HDMI TO TV (ARC) DC 24V HDMI OUT (TV-ARC) DIGITAL AUDIO IN (OPTICAL) USB (5V 0.5A) DC 24V HDMI HDMI TO TV (ARC) DIGITAL AUDIO IN (OPTICAL) Connect to the digital (optical) output of an external device. USB (5V 0.5A) Connect a USB device here to play music files stored on the USB device through the Soundbar.
03 CONNECTING THE SOUNDBAR Connecting Electrical Power Use the power components to connect the Subwoofer and Soundbar to an electrical outlet in the following order: 1. Connect the power cord to the Subwoofer. 2. Connect the power output cable to the power adapter, and then to the Soundbar. 3. Connect the power cord to a wall socket. See the illustrations below. •• For more information about the required electrical power and power consumption, refer to the label attached to the product.
Connecting the Soundbar to the Subwoofer When the subwoofer is connected, you can enjoy rich bass sound. Automatic connection between the Subwoofer and the Soundbar When you turn the power on after connecting the power cables to the Soundbar and subwoofer, the subwoofer is automatically connected to the Soundbar. •• When auto pairing is complete, the blue indicators at the rear of the subwoofer turn on.
Manually connecting the Subwoofer if automatic connection fails Before performing the manual connection procedure below: •• Check whether the power cables for the Soundbar and subwoofer are connected properly. •• Make sure that the Soundbar is turned on. 1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. •• The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. 5 Sec Rear of Subwoofer 2.
NOTES •• Do not connect the power cord of this product or your TV to a wall outlet until all connections between components are complete. •• Before moving or installing this product, be sure to turn off the power and disconnect the power cord. •• If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the STANDBY LED on the rear of the sub-woofer will turn red after blinking blue several times. •• If you use a device that uses the same frequency (5.
Connecting an SWA-9100S (Sold Separately) to your Soundbar Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit (SWA-9100S, sold separately) to your Soundbar. 1. Connect the Wireless Receiver Module to 2 Surround Speakers. –– When connecting the speaker cable, connect the core wire to the speaker. SURROUND-RIGHT SURROUND-RIGHT –– The speaker cables are color coded.
3. Press and hold the Up button on the remote control for at least 5 seconds. •• The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. •• The Soundbar will automatically power on when ID SET is complete. SAMSUNG logo is on the top PAIR 5 Sec ID SET ND SOUODE M CAUTION •• If your Soundbar was playing music when it connects to the SWA-9100S, you may hear some stuttering from the woofer as the connection finalizes. 4.
04 CONNECTING TO YOUR TV Hear TV sound from your Soundbar through wired or wireless connections. •• When the Soundbar is connected to selected Samsung TVs, the Soundbar can be controlled using the TV’s remote control. –– This feature is supported by 2017 and later Samsung Smart TVs that support Bluetooth when you connect the Soundbar to the TV using an optical cable. –– This function also allows you to use the TV menu to adjust the sound field and various settings as well as the volume and mute. Method 1.
Connecting a TV using an HDMI Cable CAUTION •• When both the HDMI cable and optical cable are connected, the HDMI signal is received first. •• To connect the HDMI cable between the TV and Soundbar, be sure to connect the terminals marked ARC. Otherwise, the TV sound may not be output. •• The recommended cable is High Speed HDMI Cable with Ethernet. Connect to the HDMI IN (ARC) port of your TV.
NOTES •• HDMI is an interface that enables the digital transmission of video and audio data with just a single connector. •• If the TV provides an ARC port, connect the HDMI cable to the HDMI IN (ARC) port. •• We recommend you use a coreless HDMI cable if possible. If you use a cored HDMI cable, use one whose diameter is less than 0.55 inches (14 mm). •• This function is not available if the HDMI cable does not support ARC.
Method 2. Connecting Wirelessly Connecting a TV via Bluetooth When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling. •• Only one TV can be connected at a time. PAIR OR ND SOUODE M The initial connection 1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode. (OR) a. Press the (Source) button on the top panel and then select “BT”.
Disconnecting the Soundbar from the TV Press the (Source) button on the top panel or on the remote control and switch to any mode but “BT”. •• Disconnecting takes time because the TV must receive a response from the Soundbar. (The time required may differ, depending on the TV model.) •• To cancel the automatic Bluetooth connection between the Soundbar and TV, press the Left button on the remote control for 5 seconds with the Soundbar in “BT READY” status.
05 CONNECTING AN EXTERNAL DEVICE Connect to an external device via a wired connection or Bluetooth connection to play the external device’s sound through the Soundbar. Connecting using an Optical Cable BD / DVD player / Set-top box / Bottom of the Soundbar Game console OPTICAL OUT DIGITAL AUDIO IN (OPTICAL) Optical Cable USB (5V 0.5A) Top of the Soundbar AUX IN D.IN 1. Connect DIGITAL AUDIO IN (OPTICAL) on the main unit to the OPTICAL OUT port of the Source Device using a digital optical cable.
Connecting using an HDMI Cable Top of the Soundbar External Device HDMI HDMI HDMI OUT HDMI Cable (not supplied) HDMI TO TV (ARC) Bottom of the Soundbar HDMI IN (ARC) HDMI Cable (not supplied) 1. Connect an HDMI cable (not supplied) from the HDMI port on the back of the product to the HDMI OUT port on your digital device. 2. Connect an HDMI cable (not supplied) from the HDMI TO TV (ARC) port on the back of the product to the HDMI IN port on your TV. 3.
06 CONNECTING A USB STORAGE DEVICE You can play music files located on USB storage devices through the Soundbar. USB port DIGITAL AUDIO IN (OPTICAL) USB (5V 0.5A) DIGITAL AUDIO IN (OPTICAL) DC 24V HDMI HDMI TO TV (ARC) HDMI IN USB USB (5V 0.5A) 1. Connect the USB device to the USB port on the bottom of the product. 2. Press the (Source) button on the top panel or on the remote control, and then select “USB”. 3. “USB” appears in the display screen. 4.
07 CONNECTING A MOBILE DEVICE Connecting via Bluetooth When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of cabling. •• The connection is limited to one TV or two Bluetooth devices at the same time. PAIR OR Bluetooth device ND SOUODE M The initial connection 1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode. (OR) a. Press the (Source) button on the top panel and then select “BT”.
What is the difference between BT READY and BT PAIRING? •• BT READY : In this mode, you can search for previously connected TVs or connect a previously connected mobile device to the Soundbar. •• BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the on the remote control or press and hold the PAIR button (Source) button on the top of the Soundbar for more than 5 seconds while the Soundbar is in “BT” mode.
Disconnecting the Bluetooth device from a Soundbar You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device’s user manual. •• The Soundbar will be disconnected. •• When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display “BT DISCONNECTED” on the front display. Disconnecting the Soundbar from the Bluetooth device Press the (Source) button on the top panel or on the remote control, and then change to any mode except “BT”.
Bluetooth Multi connection The Soundbar can be connected to 2 Bluetooth devices at the same time. Bluetooth device A Bluetooth device B 1. Connect the Soundbar to up to two Bluetooth devices. (See page 19) 2. Play music from one of the connected Bluetooth devices while two devices are connected. 3. If music is played from the Bluetooth device “B” while playing from the device “A”, the music is started playing on the device “B” and automatically being stopped/paused playback on the device “A”. 4.
08 USING THE REMOTE CONTROL How to Use the Remote Control Turns the Soundbar on and off. Power PAIR Press to select a source connected to the Soundbar. Source Press the (Mute) button to mute the sound. Press it again PAIR to unmute the sound.
•• DRC (Dynamic Range Control) Lets you apply dynamic range control to Dolby Digital tracks. Press and hold the SOUND MODE button for more than 5 seconds while the Soundbar is powered off to turn DRC (Dynamic Range Control) on or off. With the DRC turned on, loud sound is reduced. (The sound may be distorted.) •• Bluetooth Power This feature automatically turns the Soundbar on when it receives a connection request from a previously connected TV or Bluetooth device. The setting is On by default.
When pressed, the settings TREBLE, BASS, and AUDIO SYNC are displayed in sequence. The desired settings can be adjusted using the Up/Down buttons. •• To control the volume of the treble or bass sound, press the (Sound Control) button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/ Down buttons. •• Press and hold the (Sound Control) button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.
Adjusting the Soundbar volume with a TV remote control Adjust the Soundbar volume using the TV’s remote control. •• This function can be used with IR remote controls only. Bluetooth remote controls (remote controls that require pairing) are not supported. •• Set the TV speaker to External Speaker to use this function. •• Manufacturers supporting this function: VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA 1. Turn Off the Soundbar. 2. Push up and hold the WOOFER button for 5 seconds.
Using the Hidden Buttons (Buttons with more than one function) Hidden Button Reference page Remote Control Button Function WOOFER (Up) TV remote control On/Off (Standby) page 26 Left TV Auto connect On/Off (BT Ready) page 15 Up ID SET page 24 7 Band EQ page 25 DRC ON/OFF (Standby) page 24 Bluetooth Power page 24 Bluetooth Multi-connection On/Off (Standby) page 22 (Sound Control) SOUND MODE PAIR Output specifications for the different sound effect modes Output Effect SURROUND SOUND Bl
09 INSTALLING THE WALL MOUNT Wallmount Components Wall Mount Guide Installation Precautions x2 x2 •• Install on a vertical wall only. (M4 x L10) •• Do not install in a place with high temperature or humidity. Holder-Screw •• Verify whether the wall is strong enough to Screw x2 support the product’s weight. If not, reinforce the wall or choose another installation point.
2. Align the Wall Mount Guide’s Center Line 5. Push a screw (not supplied) through each with the center of your TV (if you are Holder-Screw, and then screw each screw mounting the Soundbar below your TV), and firmly into a support screw hole. then fix the Wall Mount Guide to the wall using tape. •• If you are not mounting below a TV, place the Center Line in the center of the installation area. 6.
7. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the Bracket-Wall Mounts on the Holder-Screws on the wall. 10 SOFTWARE UPDATE Samsung may offer updates for the Soundbar’s system firmware in the future. USB port DIGITAL AUDIO IN (OPTICAL) USB (5V 0.5A) DIGITAL AUDIO IN (OPTICAL) DC 24V HDMI HDMI TO TV (ARC) HDMI IN USB (5V 0.5A) 8.
Update Procedure If UPDATE is not displayed Important: The update function erases all user 1. Turn off the Soundbar, disconnect and then settings. We recommend you write down your reconnect the USB storage device that settings so that you can easily reset them after contains the update files to the Soundbar’s the update. Note that updating the firmware USB port. resets the subwoofer connection too. 2. Disconnect the Soundbar’s power cord, reconnect it, and then turn on the Soundbar. 1.
11 TROUBLESHOOTING Refer to the table below if this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864). Soundbar does not turn on. Subwoofer does not output any sound. ;; Check whether the power cord of the Soundbar is correctly inserted into the outlet.
There is no sound in when connecting to the TV in HDMI TO TV (ARC) mode. Sound drops out when connected via Bluetooth. ;; Your device is unable to play the input signal. Change the TV’s audio output to PCM or Dolby Digital. (For a Samsung TV: Home ( ) → Settings ( ) → Sound → Expert Settings → Digital Output Audio Format) ;; If your device that is connected via Bluetooth moves too far away from the Soundbar, it may cause the sound to drop out. Move the device closer to the Soundbar.
12 LICENSE [ENERGY STAR] ENERGY STAR qualified model only –– Your Samsung product is ENERGY STAR qualified in its factory default setting. Change to certain features, settings and functionality in this product can change the power consumption, possibly beyond the limits required for ENERGY STAR qualification. –– Environmental Protection Agency and Department of Energy. ENERGY STAR is a joint program of the Government agencies, designed to promote energy efficient products and practices. Refer to www.
13 OPEN SOURCE LICENSE NOTICE . To send inquiries and requests for questions regarding open sources, contact Samsung Open Source (http://opensource.samsung.com) 14 IMPORTANT NOTES ABOUT SERVICE •• Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance. •• An administration fee may be charged if either: a. An engineer is called out to your home at your request and there is no defect in the product. b.
15 SPECIFICATIONS AND GUIDE Specifications Model Name HW-A550 USB 5V/0.5A Weight 4.6 lbs (2.1 kg) 33.9 x 2.2 x 3.3 inches Dimensions (W x H x D) (860.0 x 55.0 x 85.0 mm) Operating Temperature Range +41°F to +95°F (+5°C to +35°C) Operating Humidity Range 10 % ~ 75 % AMPLIFIER 160W(40Wx4) Rated Output power Supported play formats (DTS 2.0 and DTS Virtual:X sound are played in LPCM 2ch, Dolby Audio™ (supporting Dolby® DTS format.
LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of: One (1) Year Parts and Labor* (*90 Days Parts and Labor for Commercial Use) This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States.
QUESTIONS OR COMMENTS? Country IN THE US Samsung Service Center 1-800-SAMSUNG (726-7864) Web Site Address www.samsung.com/us/support Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660 © 2021 Samsung Electronics Co., Ltd. All rights reserved.
