USER MANUAL HW-N950
SAFETY INFORMATION WARNING •• The following also applies to the Wireless Subwoofer (PS-WN90) and Surround •• To reduce the risk of fire or electric shock, do Speakers (PS-SN90-1, PS-SN90-2). not expose this appliance to rain or moisture. •• To prevent injury, this apparatus must be securely attached to the floor/wall in SAFETY WARNINGS accordance with the installation instructions.
Important Safety Instructions •• Reorienting or relocating the receiving antenna. Read these operating instructions carefully •• Increasing the separation between the before using the unit. Follow all the safety equipment and receiver. •• Connecting the equipment to an outlet that is on a different circuit than the radio or TV. instructions listed below. Keep these operating instructions handy for future reference. 1. Read these instructions. •• Consulting the dealer or an experienced 2.
12. Use only with the cart, stand, 3. Do not expose the unit to direct sunlight or tripod, bracket, or table other heat sources. This could lead to specified by the manufacturer, overheating and cause the unit to or sold with the apparatus. malfunction. When a cart is used, use caution when 4. Protect the product from moisture (i.e. moving the cart/apparatus combination to vases), and excess heat (e.g. a fireplace) or avoid injury from tip-over. equipment creating strong magnetic or 13.
ABOUT THIS MANUAL The user manual has two parts: this simple paper USER MANUAL and a detailed FULL MANUAL you can download. USER MANUAL See this manual for safety instructions, product installation, components, connections, and product specifications. FULL MANUAL You can access the FULL MANUAL on Samsung’s on-line customer support center by scanning the QR code. To see the manual on your PC or mobile device, download the manual in document format from Samsung’s website. (http://www.samsung.
CONTENTS 01 Checking the Components Inserting Batteries before using the Remote Control (AA batteries X 2) 02 03 04 05 2 -------------------------- Product Overview 2 3 Front Panel / Top Panel of the Soundbar -------------------------- 3 Bottom Panel of the Soundbar -------------------------- 3 Connecting the Soundbar 4 Connecting Electrical Power -------------------------- 4 Connecting the Soundbar to the Subwoofer and Surround Speakers –– Recommended Speaker Layout –– Automatic connec
06 07 08 Connecting a Mobile Device 17 Connecting via Bluetooth -------------------------- 17 Connecting via Wi-Fi (Wireless Network) -------------------------- 18 Using the Remote Control 19 How to Use the Remote Control -------------------------- 19 Adjusting the Soundbar volume with a TV remote control -------------------------- 22 Installing the Wall Mount 23 Installation Precautions -------------------------- 23 Wallmount Components -------------------------- 23 Installing the Surr
01 CHECKING THE COMPONENTS PAIR x2 SOUND MODE VOL WOOFER POWER SOUNDBAR Soundbar Main Unit 1 Remote Control (AH59-02767C) / Batteries 2 Subwoofer Surround Speaker (Left / Right) 3 x2 x2 Power Cord (Subwoofer) (3903-001117) Power Cord (Surround Speaker) (3903-001117) Power Cord (Main Unit) (3903-001117) x2 HDMI Cable (BN39-01997A) Bracket-Wall Mount (AH61-04119A) x2 (M4 x L10) Wall Mount Guide (AH63-04369C) Holder-Screw (AH61-04110A) Screw (6001-001202) •• For more information about t
02 PRODUCT OVERVIEW Front Panel / Top Panel of the Soundbar Power Position the product so that the "Samsung Harman Kardon" Volume Top Panel logo is located on the top.
03 CONNECTING THE SOUNDBAR Connecting Electrical Power Use the power components (1, 2, 3) to connect the Subwoofer, Surround Speaker, and Soundbar to an electrical outlet in the following order: 1 Connect the power cord to the Subwoofer. 2 Connect the power cord to the Left and Right Surround Speakers. 3 Connect the power cord to the Soundbar. See the illustrations below. •• For more information about the required electrical power and power consumption, refer to the label attached to the product.
Connecting the Soundbar to the Subwoofer and Surround Speakers When the Subwoofer is connected, you can enjoy rich bass sound. Recommended Speaker Layout CAUTION •• Wireless receiving antennas are built Soundbar Subwoofer into the wireless subwoofer and surround speakers. Keep the units 0° away from water and moisture. •• For optimal listening performance, 135° make sure that the areas around the 135° 150° wireless subwoofer and surround speakers locations are clear of any 150° obstructions.
Manually connecting the Subwoofer or Surround Speakers if automatic connection fails Before performing the manual connection procedure below: •• Check whether the power cables for the Soundbar and subwoofer or Surround Speakers are connected properly. •• Make sure that the Soundbar is turned on. 1. Press and hold ID SET on the rear of the subwoofer and surround speakers for at least 5 seconds. •• The red indicator at the rear of each speaker turns off and the blue indicator blinks.
3. Check if the LINK LED is solid blue (connection complete). LINK LED - Blue is On When the connection is successfully established, the blue indicators on the rear of the subwoofer and surround speakers turn on without blinking.
04 CONNECTING TO A TV Hear TV sound from your Soundbar through wired or wireless connections. •• When the Soundbar is connected to selected Samsung TVs, the Soundbar can be controlled using the TV’s remote control. –– This feature is available on 2017 and later Samsung Smart TVs that support Bluetooth when the Soundbar is connected to the TV using an optical cable. –– This function also allows you to use the TV menu to adjust the sound field and various settings as well as the volume and mute. Method 1.
•• If “TV ARC” does not appear in the display window of the Soundbar main unit, confirm that the HDMI cable is connected to the correct port. •• Use the volume buttons on the TV’s remote control to change the volume on the Soundbar. Connecting using an Optical Cable Optical Cable Bottom of the Soundbar (not supplied) OPTICAL OUT DIGITAL AUDIO IN (OPTICAL) Top of the Soundbar HDMI IN 1 HDMI IN 2 D.IN 1.
Method 2. Connecting Wirelessly Connecting a TV via Bluetooth When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling. •• Only one TV can be connected at a time. Top of the Soundbar PAIR OR ND SOUODE M The initial connection 1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode. (OR) a. Press the (Source) button on the top panel and then select “BT”.
Disconnecting the Soundbar from the TV Press the (Source) button on the top panel or on the remote control and switch to any mode but “BT”. •• Disconnecting takes time because the TV must receive a response from the Soundbar. (The time required may differ, depending on the TV model.) •• To cancel the automatic Bluetooth connection between the Soundbar and TV, press the p (Play/Pause) button on the remote control for 5 seconds with the Soundbar in “BT READY” status.
Connecting via Wi-Fi Pre-connection Checklist 1. Confirm that your Samsung Smart TV was released after 2013. This function is compatible only with Samsung Smart TVs released after 2013. 2. Make sure your Wireless router (Wi-Fi) is ready and working. 3. Make sure that the TV is connected to the Wireless router (your Wi-Fi network). Top of the Soundbar Step 1 : Connecting the Soundbar to Wi-Fi 1. Press the (Source) button on the top of the Soundbar or on the remote control to select “WIFI” mode.
Step 2 : Configuring Settings on the TV •• If the TV disconnects from your wireless network after you change the input source to the Soundbar, use the TV menu to connect the TV to the network again.
05 CONNECTING AN EXTERNAL DEVICE Connect to an external device via a wired or wireless network to play the external device’s sound through the Soundbar. Connecting using an HDMI Cable (Dolby Atmos® supported) •• What is Dolby Atmos®? Atmos technology enhances existing 7.1 channel surround sound systems by adding an overhead speaker. This envelops the listener in 360 degrees of sound, delivering an immersive, high-definition, rich, detailed, and deeper experience.
NOTE •• When Dolby Atmos® is activated, “DOLBY ATMOS” appears in the front display. Configuring Dolby Atmos® on your BD player or other device. •• Open the audio output options on the settings menu of your BD player or other device and make sure that “No Encoding” is selected for Bitstream. For example, on a Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream (unprocessed). •• If the Audio Output options include Secondary Audio, make sure Secondary Audio is set to Off.
Connecting using an Optical Cable Top of the Soundbar BD / DVD player / Set-top box / Game console D.IN OPTICAL OUT DIGITAL AUDIO IN (OPTICAL) Optical Cable (not supplied) Bottom of the Soundbar 1. Connect DIGITAL AUDIO IN (OPTICAL) on the main unit to the OPTICAL OUT jack of the Source Device using a digital optical cable (not supplied). 2. Select “D.IN” mode by pressing the (Source) button on the top panel or on the remote control.
06 CONNECTING A MOBILE DEVICE Connecting via Bluetooth When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of cabling. •• You cannot connect more than one Bluetooth device at a time. Top of the Soundbar PAIR OR Bluetooth device ND SOUODE M The initial connection 1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode. (OR) a. Press the (Source) button on the top panel and then select “BT”.
Connecting via Wi-Fi (Wireless Network) •• Connect a single Soundbar to Wi-Fi to access a variety of music streaming services and Internet radio. Connect multiple Soundbars to Wi-Fi to use grouped playback or the stereo sound mode. •• To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required. Top of the Soundbar Mobile device The initial connection 1. Press the (Source) button on the top of the Soundbar or on the remote control to select “WIFI” mode.
07 USING THE REMOTE CONTROL How to Use the Remote Control Turns the Soundbar on and off. Power PAIR Press to select a source connected to the Soundbar. Source SOUND MODE SOUND MODE SOUND MODE Press to select the desired sound effect: STANDARD, SURROUND, or SMART. SOUND MODE VOL PAIR Mute Press the (Mute) button to mute the sound. Press it again PAIR to unmute the sound. WOOFER Press the PAIR button. “BT PAIRING” appears PAIR in the Soundbar’s display.
Press the p button to pause a music file temporarily. Press the button again and the music file plays. Play / Pause (BT/Wi-Fi) Press the indicated areas to select Up/Down/Left/Right. Up/Down/ PAIR Left/Right SOUND MODE VOL Press Up/Down/Left/Right on the button to select or set functions. •• Music Skip Press the Right button to select the next music file. Press the Left button to select the previous music file.
SOUND MODE SO M UN OD D E SO U N VO L SO SO D BA R W OO FE R W OO FE R D BA R N VO L U W OO FE R D BA R N U U N VO L D BA R SOUND MODE SO Push the button up or down to adjust the volume of the subwoofer to -12 or between -6 to +6. To set the subwoofer volume level to 0, press the button. SO M UN OD D E Push the button up or down to adjust the volume. •• Mute Press the VOL button to mute the sound. Press it again to unmute the sound.
Adjusting the Soundbar volume with a TV remote control 4. If you want to return the Soundbar to the If you have a Samsung TV, you can adjust the Soundbar’s volume using the IR remote control that came with your Samsung TV. button for 5 seconds repeatedly until change the settings of this function. 1. Turn Off the Soundbar. 2. If you do not want to use this function, push up and hold the WOOFER button on the remote repeatedly for 5 seconds until “OFF-TV REMOTE” appears in the display.
08 INSTALLING THE WALL MOUNT Wallmount Components Installation Precautions Wall Mount Guide (AH63-04369C) •• Install on a vertical wall only. •• Do not install in a place with high x2 x2 temperature or humidity. (M4 x L10) •• Verify that the wall is strong enough to support the product’s weight. If not, reinforce the wall or choose another installation point.
2. Align the Wall Mount Guide’s Center Line 5. Push a screw (not supplied) through each with the center of your TV (if you are Holder-Screw, and then screw each screw mounting the Soundbar below your TV), and firmly into a support screw hole. then fix the Wall Mount Guide to the wall using tape. •• If you are not mounting below a TV, place the Center Line in the center of the installation area. 6.
7. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the Bracket-Wall Mounts on the Holder-Screws on the wall. Installing the Surround Speakers on a Wall (Sold Separately) You can purchase wall mounts separately to install the surround speakers on a wall. Notes for Wall Mounting the Surround Speakers •• Surround Speaker wall mounts must be able to support more than 4.4 lbs (2.0 kg). 8.
09 SOFTWARE UPDATE When the Soundbar is connected to the Internet, software updates automatically occur even when the Soundbar is turned off. •• To use the Auto Update function, the Soundbar must be connected to the Internet. The Wi-Fi connection to the Soundbar will be terminated if the Soundbar’s power cord is disconnected or the power is cut off. If the power is cut off, when the power comes back on or you reconnect the power cord, turn on the Soundbar, and then reconnect it to the Internet.
10 TROUBLESHOOTING Refer to the table below if this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864). The red LED on the subwoofer blinks and the subwoofer is not producing sound. The unit will not turn on.
11 LICENSE ;; Connected via Wi-Fi 1. Check if the TV is a compatible model. 1 •• Only Samsung Smart TVs released after 2013 are supported. 2. Check if the TV is connected to Wi-Fi. •• If the TV is not connected to Wi-Fi, use the network menu on the TV to establish a connection. (See the TV user manual.) Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, Dolby Audio, Dolby Digital Plus, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories. 3.
12 OPEN SOURCE LICENSE NOTICE For further information on Open Sources used in this product, please visit the website: http://opensource.samsung.com 13 IMPORTANT NOTES ABOUT SERVICE •• Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance. •• An administration fee may be charged if either: a. An engineer is called out to your home at your request and there is no defect in the product. b.
14 SPECIFICATIONS AND GUIDE Specifications Model Name HW-N950 Weight 19.4 lbs (8.8 kg) 48.3 x 3.3 x 5.4 inches Dimensions (W x H x D) (1226.0 x 83.0 x 136.0 mm) Operating Temperature Range +41°F to +95°F (+5°C to +35°C) Operating Humidity Range 10 % ~ 75 % AMPLIFIER Rated Output power 18W x 10 + 10W x 3, 4ohm LPCM 2ch, Dolby Audio™ Supported play formats (supporting Dolby® Digital), DTS Subwoofer Name PS-WN90 Weight 21.2 lbs (9.6 kg) 8.0 x 15.7 x 16.4 inches Dimensions (W x H x D) (203.
NOTES •• Samsung Electronics Co., Ltd reserves the right to change the specifications without notice. •• Weight and dimensions are approximate. •• Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call (877) 278 - 0799 Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi.
LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of: One (1) Year Parts and Labor* (*90 Days Parts and Labor for Commercial Use) This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States.
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