FULL MANUAL HW-Q700A Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.
SAFETY INFORMATION • The following also applies to the Wireless Subwoofer (PS-WA75B). SAFETY WARNINGS TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Refer to the table below for an explanation of symbols which may be on your Samsung product.
4. 5. 6. 7. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9. Do not defeat the safety purpose of the polarized or groundingtype plug. A polarized plug has two blades with one wider than the other.
CONTENTS 01 Checking the Components 6 02 Product Overview 7 Front Panel / Top Panel of the Soundbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Bottom Panel of the Soundbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12 Installing the Soundbar above a TV Stand 28 Component . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 13 Software Update 29 Auto Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
01 CHECKING THE COMPONENTS PAIR SOUND MODE VOL WOOFER SOUNDBAR Soundbar Main Unit Soundbar Remote Control (AH59-02767A) / Batteries Subwoofer AC/DC Adapter (Soundbar) (BN44-01014A) HDMI Cable (BN39-01997A) x2 Power Cord (Subwoofer, Soundbar) (3903001117) x2 x2 (M4 x L10) Wall Mount Guide (AH63-04369C) Holder-Screw (AH61-04110A) x4 x2 Bracket-Wall Mount (AH61-04235A) Screw (6001-001202) Rubber-Foot (BN67-00398L) • For more information about the power supply and power consumption, refer to t
02 PRODUCT OVERVIEW Front Panel / Top Panel of the Soundbar 1 2 3 Position the product so that the SAMSUNG logo is located on the top. 4 1 (Power) Button Turns the power on and off. 2 (Volume) Button Adjusts the volume. 3 (Source) Button Selects the source input mode. 4 Input mode Display Optical Digital input D.IN ARC (HDMI OUT) input D.IN → TV ARC (Auto conversion) HDMI input HDMI Wi-Fi mode WIFI BLUETOOTH mode BT Display Displays the product’s status and current mode. D.
4 NETWORK Press to connect to a wireless network (Wi-Fi) via the SmartThings app. 5 ID SET Press to connect the Soundbar to surround speakers and a subwoofer wirelessly. (The surround speaker is sold separately.) 6 HDMI Inputs digital video and audio signals simultaneously using an HDMI cable. Connect to the HDMI output of an external device. (See page 20) 7 HDMI TO TV (eARC/ARC) Connect to the HDMI jack on a TV.
03 USING THE SOUNDBAR REMOTE CONTROL Inserting Batteries before using the Remote Control (AA batteries X 2) Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries (1.5V) oriented so that their polarity is correct. Slide the battery cover back into position. How to Use the Remote Control 1 Power 1 2 5 2 Turns the Soundbar on and off. • Auto Power Down Function The unit turns off automatically in the following situations: • In D.
7 Press the indicated areas to select Up/Down/Left/Right. Up/Down/Left/ Right 8 Sound Control Press Up/Down/Left/Right on the button to select or set functions. • Music Skip Press the Right button to select the next music file. Press the Left button to select the previous music file. • ID SET Use this option when the Subwoofer or Surround Speakers are not connected or need reconnection. While powered off, press and hold the Up button for 5 seconds to perform ID SET. (See page 14.
Using the Hidden Buttons (Buttons with more than one function) Hidden Button Reference page Remote Control Button Function WOOFER (Up) TV remote control On/Off (Standby) page 12 Up ID SET page 14 7 Band EQ page 10 (Sound Control) Output specifications for the different sound effect modes Output Effect STANDARD SURROUND GAME PRO ADAPTIVE SOUND Input With Subwoofer Only With Subwoofer & Wireless Rear Speaker Kit 2.0 ch 2.1 ch 2.1 ch 5.1 ch 3.1 ch 5.1 ch 2.0 ch 3.1.2 ch 5.1.
Adjusting the Soundbar volume with a TV remote control Adjust the Soundbar volume using the TV’s remote control. • This function can be used with IR remote controls only. Bluetooth remote controls (remote controls that require pairing) are not supported. • Set the TV speaker to External Speaker to use this function. • Manufacturers supporting this function: VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA 1. Turn Off the Soundbar. Push up and hold the WOOFER button for 5 seconds.
04 CONNECTING THE SOUNDBAR Connecting the power and units Use the power components to connect the Subwoofer and Soundbar to an electrical outlet in the following order: • For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit) 1. Connect the Power cord to the Subwoofer.
2. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. • The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. 5 Sec Blinking blue fast Rear of Subwoofer Rear of Subwoofer 3. Press the Up button on the remote control for 5 seconds. • The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. • The Soundbar will automatically power on when ID SET is complete. PAIR ID SET 5 Sec ND SOUODE M 4.
• The maximum transmission distance of the main unit’s wireless signal is about 32.8 ft (10 m), but may vary depending on your operating environment. If a steel-concrete or metallic wall is between the main unit and the wireless subwoofer, the system may not operate at all because the wireless signal cannot penetrate metal. CAUTION • Wireless receiving antennas are built into the wireless subwoofer. Keep the unit away from water and moisture.
05 USING A WIRED CONNECTION TO THE TV Method 1. Connecting with HDMI CAUTION • When both the HDMI cable and optical cable are connected, the HDMI signal is received first. • To connect the HDMI cable between the TV and Soundbar, be sure to connect the terminals marked ARC. Otherwise, the TV sound may not be output. • The recommended cable is High Speed HDMI Cable with Ethernet.
Method 2. Connecting using an Optical Cable Pre-connection Checklist • When both the HDMI cable and optical cable are connected, the HDMI signal is received first. • When you use an optical cable and the terminals have covers, be sure to remove the covers. Bottom of the Soundbar Optical Cable (not supplied) Top of the Soundbar D.IN 1.
06 USING A WIRELESS CONNECTION TO THE TV Method 1. Connecting via Bluetooth When a Samsung TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling. • Only one Samsung TV can be connected at a time. • Samsung TV that supports Bluetooth can be connected. Check the specifications of your TV. Top of the Soundbar OR 5 Sec BT PAIRING PAIR ND SOUODE M The initial connection 1. Press the (OR) PAIR button on the Soundbar remote control to enter the “BT PAIRING” mode.
Method 2. Connecting via Wi-Fi Pre-connection Checklist • Wi-Fi connection is available only on Samsung TV. • Check whether the wireless router (Wi-Fi) is turned on and the TV is connected to the router. • The TV and Soundbar must be connected to the same wireless network (Wi-Fi). • If your wireless router (Wi-Fi) uses a DFS channel, you will not be able to establish a Wi-Fi connection between the TV and Soundbar. Contact your Internet service provider for details.
07 CONNECTING AN EXTERNAL DEVICE Method 1. Connecting using an HDMI Cable (Capable of Dolby Atmos decoding and playback) Pre-connection Checklist • If the Audio Output options include Secondary Audio, make sure Secondary Audio is set to Off. • Make sure that the content supports Dolby Atmos®. Top of the Soundbar HDMI HDMI Cable External Device HDMI Cable 1. 2. 3. 4. Use an HDMI cable to connect the HDMI OUT port on the external device and the HDMI port on the bottom of the Soundbar.
Method 2. Connecting using an Optical Cable Top of the Soundbar BD / DVD player / Settop box / Game console D.IN Optical Cable (not supplied) Bottom of the Soundbar 1. Use an optical cable (not supplied) to connect the DIGITAL AUDIO IN (OPTICAL) on the Soundbar main and the OPTICAL OUT port on the external device. 2. Turn on the Soundbar and external device. 3. Select “D.IN” mode by pressing the (Source) button on the top panel or on the remote control. 4.
08 CONNECTING A MOBILE DEVICE Method 1. Connecting via Bluetooth When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of cabling. • When you connect a paired Bluetooth device with the Soundbar off, the Soundbar automatically turns on. Top of the Soundbar OR 5 Sec Mobile device BT PAIRING PAIR ND SOUODE M The initial connection • When connecting to a new Bluetooth device, make sure the device is within 3.28 ft (1 m) distance. 1.
• A Bluetooth device may experience noise or malfunction under in the following conditions: ‒ When the body is in contact with the signal transceiver on the Bluetooth device or Soundbar ‒ In corners or when there is an obstacle in proximity, such as a wall or partition, where electrical changes may occur. ‒ When exposed to radio interferences by other products operating on the same frequency ranges, such as medical equipment, microwave ovens, and wireless LAN devices.
09 GETTING STARTED WITH ALEXA ON AMAZON PRODUCT (WORKS WITH ALEXA) • • • • • This function may not be supported depending on the model or geographical area. This function only supports some languages, and the supported functions may differ depending on the geographical area. For product specification or compatibility, refer to the Samsung website (www.samsung.com). This service is provided by Amazon and can be terminated at any time. Samsung does not assume responsibility for service availability.
Using the Tap Sound Tap the Soundbar with your mobile device to play the sound of content on the mobile device through the Soundbar. • This function may not be supported, depending on the mobile device. • This function is only compatible with Samsung mobile devices with Android 8.1 or later. SmartThings App Top of the Soundbar Mobile device 1. Turn on the Tap Sound function on your mobile device. • For details on how to turn on the function, refer to “Setting the Tap Sound function” below. 2.
10 CONNECTING TO APPLE AIRPLAY 2 This feature may not be available in some countries. Connect and use with an Apple product • With AirPlay 2, you can control your home’s audio system from your iPhone, iPad, HomePod, or Apple TV. • This Samsung Soundbar supports AirPlay 2 and requires iOS 11.4 or later. NOTE • Confirm that the Soundbar is connected to Wi-Fi. (Refer to Method 2.
11 INSTALLING THE WALL MOUNT 2. Align the Wall Mount Guide’s Center Line with the center of your TV (if you are mounting the Soundbar below your TV), and then fix the Wall Mount Guide to the wall using tape. • If you are not mounting below a TV, place the Center Line in the center of the installation area. Installation Precautions • Install on a vertical wall only. • Do not install in a place with high temperature or humidity. • Verify whether the wall is strong enough to support the product’s weight.
12 INSTALLING THE SOUNDBAR ABOVE A TV STAND 7. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the Bracket-Wall Mounts on the Holder-Screws on the wall. Component x4 8. Slide the Soundbar down as shown below so that the Bracket-Wall Mounts rest securely on the Holder-Screws. • Insert the Holder-Screws into the wide (bottom) part of the Bracket-Wall Mounts, and then slide the Bracket-Wall Mounts down so that the Bracket-Wall Mounts rest securely on the Holder-Screws.
13 SOFTWARE UPDATE Initialization Top of the Soundbar Auto Update When the Soundbar is connected to the Internet, software updates automatically occur even when the Soundbar is turned off. • To use the Auto Update function, the Soundbar must be connected to the Internet. The Wi-Fi connection to the Soundbar will be terminated if the Soundbar’s power cord is disconnected or the power is cut off.
14 TROUBLESHOOTING Refer to the instructions below if this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864). Soundbar does not turn on • HDMI-CEC may not be activated on the TV. Turn on the CEC on the TV menu.
15 LICENSE 16 OPEN SOURCE LICENSE NOTICE Dolby, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 2012-2020 Dolby Laboratories. All rights reserved. For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. (for companies headquartered in the U.S.
18 SPECIFICATIONS AND GUIDE Specifications Model Name HW-Q700A Weight 7.9 lbs (3.6 kg) 38.6 x 2.4 x 4.5 inches (980.0 x 60.0 x 115.0 mm) Dimensions (W x H x D) Operating Temperature Range +41°F to +95°F (+5°C to +35°C) Operating Humidity Range 10 % ~ 75 % AMPLIFIER Rated Output power Supported play formats ((30 W x 4) + (20 W x 2) + 10 W) + 160 W Dolby 5.1ch / Dolby Digital Plus / Dolby TRUE HD / Dolby ATMOS DTS 5.
LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of: One (1) Year Parts and Labor* (*90 Days Parts and Labor for Commercial Use) This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States.
QUESTIONS OR COMMENTS? Country Samsung Service Center Web Site Address IN THE US 1-800-SAMSUNG (726-7864) www.samsung.com/us/support Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660 © 2021 Samsung Electronics Co., Ltd. All rights reserved.