FULL MANUAL HW-Q900A Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.
SAFETY INFORMATION • The following also applies to the Wireless Subwoofer (PS-WA95B). SAFETY WARNINGS TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Refer to the table below for an explanation of symbols which may be on your Samsung product.
2. 3. 4. 5. 6. 7. Keep these Instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9. Do not defeat the safety purpose of the polarized or groundingtype plug.
CONTENTS 01 Checking the Components 6 02 Product Overview 7 Top Panel of the Soundbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Bottom Panel of the Soundbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10 Installing the Wall Mount 28 Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Wallmount Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
01 CHECKING THE COMPONENTS PAIR SOUND MODE VOL WOOFER SOUNDBAR Soundbar Main Unit Soundbar Remote Control (AH59-02767A) / Batteries Subwoofer HDMI Cable (BN39-01997A) Wall Mount Guide (AH63-04369C) x2 Power Cord (Subwoofer, Soundbar) (3903-001117) x2 x2 x2 (M4 x L10) Holder-Screw (AH61-04110A) Screw (6001-001202) Bracket-Wall Mount (AH61-04119A) x4 Rubber-Foot (BN67-00398L) • For more information about the power supply and power consumption, refer to the label attached to the product.
02 PRODUCT OVERVIEW Top Panel of the Soundbar Position the product so that the SAMSUNG logo is located on the top. 1 2 3 4 1 (Multi Function) Button • In standby mode, press the (Multi Function) button to turn on the Soundbar. • Press the (Multi Function) button to change the input source. 2 Display Displays the product’s status and current mode. D.IN → HDMI 1 → HDMI 2 → Wi-Fi → BT 3 (Mic On/Off) Button Press the button to turn the microphone on or off. 4 (Volume) Button Adjusts the volume.
7 HDMI TO TV (eARC/ARC) Connect to the HDMI jack on a TV. (See page 16) • When disconnecting the power cord from a wall outlet, pull the plug. Do not pull the cable. • Do not connect this unit or other components to an AC outlet until all connections between components are complete.
03 USING THE SOUNDBAR REMOTE CONTROL Inserting Batteries before using the Remote Control (AA batteries X 2) Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries (1.5V) oriented so that their polarity is correct. Slide the battery cover back into position. How to Use the Remote Control 1 Power 1 2 5 2 Source 6 7 3 4 8 3 Turns the Soundbar on and off. • Auto Power Down Function The unit turns off automatically in the following situations: • In D.
7 Press the indicated areas to select Up/Down/Left/Right. Up/Down/Left/ Right 8 Sound Control Press Up/Down/Left/Right on the button to select or set functions. • Music Skip Press the Right button to select the next music file. Press the Left button to select the previous music file. • ID SET Use this option when the Subwoofer or Surround Speakers are not connected or need reconnection. While powered off, press and hold the Up button for 5 seconds to perform ID SET. (See page 14.
Output specifications for the different sound effect modes Output Effect STANDARD SURROUND GAME PRO ADAPTIVE SOUND Input With Subwoofer only With Subwoofer & Wireless Rear Speaker Kit 2.0 ch 2.1 ch 2.1 ch 5.1 ch 5.1 ch / 7.1 ch (DTS) 5.1 ch / 7.1 ch (DTS) 7.1 ch 7.1 ch 7.1 ch Dolby Atmos®, DTS:X 7.1.2 ch 7.1.4 ch 2.0 ch 7.1.2 ch 9.1.4 ch 5.1 ch 7.1.2 ch 9.1.4 ch 7.1 ch 7.1.2 ch 9.1.4 ch Dolby Atmos®, DTS:X 7.1.2 ch 9.1.4 ch 2.0 ch 7.1.2 ch 9.1.4 ch 5.1 ch 7.1.2 ch 9.1.
Adjusting the Soundbar volume with a TV remote control Adjust the Soundbar volume using the TV’s remote control. • This function can be used with IR remote controls only. Bluetooth remote controls (remote controls that require pairing) are not supported. • Set the TV speaker to External Speaker to use this function. • Manufacturers supporting this function: VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA 1. Turn Off the Soundbar. Push up and hold the WOOFER button for 5 seconds.
04 CONNECTING THE SOUNDBAR Connecting the power and units Use the Power cord to connect the Subwoofer and Soundbar to an electrical outlet in the following order: • For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Rear of the Soundbar Main Unit) 1. Connect the Power cord to the Subwoofer. Power Cord POWER Rear of Subwoofer 2. Connect the Power cord to the Soundbar.
Manually connecting the Subwoofer Before performing the manual connection procedure below: • Check whether the power cables for the Soundbar and subwoofer are connected properly. • Make sure that the Soundbar is turned off. 1. Turn off the Soundbar main. 2. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. • The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. 5 Sec Blinking blue fast Rear of Subwoofer Rear of Subwoofer 3.
LED Status Description Resolution Red and blue Blinking Malfunction See the contact information for the Samsung Service Center in this manual. NOTE • If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the STANDBY LED on the rear of the sub-woofer will turn red after blinking in blue several times. • If you use a device that uses the same frequency as the Soundbar near the Soundbar, interference may cause some sound interruption.
05 USING A WIRED CONNECTION TO THE TV Method 1. Connecting with HDMI CAUTION • When both the HDMI cable and optical cable are connected, the HDMI signal is received first. • To connect the HDMI cable between the TV and Soundbar, be sure to connect the terminals marked ARC. Otherwise, the TV sound may not be output. • The recommended cable is High Speed HDMI Cable with Ethernet.
Method 2. Connecting using an Optical Cable Pre-connection Checklist • When both the HDMI cable and optical cable are connected, the HDMI signal is received first. • When you use an optical cable and the terminals have covers, be sure to remove the covers. Optical Cable (not supplied) Bottom of the Soundbar DIGITAL AUDIO IN (OPTICAL) OPTICAL OUT HDMI 1 Top of the Soundbar HDMI 2 D.IN 1.
06 USING A WIRELESS CONNECTION TO THE TV Method 1. Connecting via Bluetooth When a Samsung TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling. • Only one Samsung TV can be connected at a time. • Samsung TV that supports Bluetooth can be connected. Check the specifications of your TV. Top of the Soundbar 5 Sec PAIR OR BT PAIRING ND SOUODE M The initial connection 1. Press the (OR) PAIR button on the Soundbar remote control to enter the “BT PAIRING” mode. a.
Method 2. Connecting via Wi-Fi Pre-connection Checklist • Wi-Fi connection is available only on Samsung TV. • Check whether the wireless router (Wi-Fi) is turned on and the TV is connected to the router. • The TV and Soundbar must be connected to the same wireless network (Wi-Fi). • If your wireless router (Wi-Fi) uses a DFS channel, you will not be able to establish a Wi-Fi connection between the TV and Soundbar. Contact your Internet service provider for details.
07 CONNECTING AN EXTERNAL DEVICE Method 1. Connecting using an HDMI Cable (Capable of Dolby Atmos decoding and playback) Pre-connection Checklist • If the Audio Output options include Secondary Audio, make sure Secondary Audio is set to Off. • Make sure that the content supports Dolby Atmos®. Top of the Soundbar HDMI 1 DIGITAL AUDIO IN (OPTICAL) OR HDMI 2 HDMI 2 External Device OR HDMI OUT HDMI IN (ARC) HDMI Cable HDMI 1 HDMI TO TV (eARC/ARC) HDMI Cable Bottom of the Soundbar 1. 2. 3. 4.
Method 2. Connecting using an Optical Cable Top of the Soundbar BD / DVD player / Settop box / Game console D.IN OPTICAL OUT Optical Cable (not supplied) DIGITAL AUDIO IN (OPTICAL) Bottom of the Soundbar HDMI 1 1. Use an optical cable (not supplied) to connect the DIGITAL AUDIO IN (OPTICAL) on the Soundbar main and the OPTICAL OUT port on the external device. 2. Turn on the Soundbar and external device. 3. To select “D.
08 CONNECTING A MOBILE DEVICE Method 1. Connecting via Bluetooth When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of cabling. • When you connect a paired Bluetooth device with the Soundbar off, the Soundbar automatically turns on. Top of the Soundbar 5 Sec Mobile device PAIR OR BT PAIRING ND SOUODE M The initial connection • When connecting to a new Bluetooth device, make sure the device is within 3.28 ft (1 m) distance. 1.
• A Bluetooth device may experience noise or malfunction under in the following conditions: ‒ When the body is in contact with the signal transceiver on the Bluetooth device or Soundbar ‒ In corners or when there is an obstacle in proximity, such as a wall or partition, where electrical changes may occur. ‒ When exposed to radio interferences by other products operating on the same frequency ranges, such as medical equipment, microwave ovens, and wireless LAN devices.
Getting Started with Amazon Alexa (Built-in Alexa) • • • • Amazon Alexa is a service provided by Amazon. This function may not be supported depending on the model or geographical area. This function only supports some languages, and the supported functions may differ depending on the geographical area. For product specification or compatibility, refer to the Samsung website (www.samsung.com). Using Alexa, you can play music, listen to news, see weather forecasts, and control home appliances.
Getting Started with Alexa on Amazon Product (Works with Alexa) • • • • • This function may not be supported depending on the model or geographical area. This function only supports some languages, and the supported functions may differ depending on the geographical area. For product specification or compatibility, refer to the Samsung website (www.samsung.com). This service is provided by Amazon and can be terminated at any time. Samsung does not assume responsibility for service availability.
Using the Tap Sound Tap the Soundbar with your mobile device to play the sound of content on the mobile device through the Soundbar. • This function may not be supported, depending on the mobile device. • This function is only compatible with Samsung mobile devices with Android 8.1 or later. SmartThings App Top of the Soundbar Mobile device 1. Turn on the Tap Sound function on your mobile device. • For details on how to turn on the function, refer to “Setting the Tap Sound function” below. 2.
09 CONNECTING TO APPLE AIRPLAY 2 This feature may not be available in some countries. Connect and use with an Apple product • With AirPlay 2, you can control your home’s audio system from your iPhone, iPad, HomePod, or Apple TV. • This Samsung Soundbar supports AirPlay 2 and requires iOS 11.4 or later. NOTE • Confirm that the Soundbar is connected to Wi-Fi. (Refer to Method 2.
10 INSTALLING THE WALL MOUNT 2. Align the Wall Mount Guide’s Center Line with the center of your TV (if you are mounting the Soundbar below your TV), and then fix the Wall Mount Guide to the wall using tape. • If you are not mounting below a TV, place the Center Line in the center of the installation area. Installation Precautions • Install on a vertical wall only. • Do not install in a place with high temperature or humidity. • Verify whether the wall is strong enough to support the product’s weight.
11 INSTALLING THE SOUNDBAR ABOVE A TV STAND 7. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the Bracket-Wall Mounts on the Holder-Screws on the wall. Component x4 8. Slide the Soundbar down as shown below so that the Bracket-Wall Mounts rest securely on the Holder-Screws. • Insert the Holder-Screws into the wide (bottom) part of the Bracket-Wall Mounts, and then slide the Bracket-Wall Mounts down so that the Bracket-Wall Mounts rest securely on the Holder-Screws.
As illustrated in the image, align the center of the Soundbar with the center of the TV, carefully place the Soundbar onto the TV stand. At this time, place the microphone at the front of the stand not to interfere with voice recognition. TV Right end of Soundbar NOTE 12 SOFTWARE UPDATE Auto Update When the Soundbar is connected to the Internet, software updates automatically occur even when the Soundbar is turned off. • To use the Auto Update function, the Soundbar must be connected to the Internet.
13 TROUBLESHOOTING Initialization Top of the Soundbar Refer to the instructions below if this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864). INIT With the Soundbar on, press the (Volume) buttons on the body at the same time for at least 5 seconds.
In case the TV is not connected via HDMI TO TV (eARC/ARC) Soundbar will not connect to Wi-Fi. • Check whether the HDMI cable is correctly connected to the ARC terminal. (See page 16.) • Connection may not be possible due to the connected external device (set-top box, game machine, etc.). Directly connect the Soundbar. • HDMI-CEC may not be activated on the TV. Turn on the CEC on the TV menu. (Samsung TV: Home ( ) → Settings ( ) → General → • Check whether your wireless router is on.
14 LICENSE 15 OPEN SOURCE LICENSE NOTICE Dolby, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 2012-2020 Dolby Laboratories. All rights reserved. For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. (for companies headquartered in the U.S.
17 SPECIFICATIONS AND GUIDE Specifications Model Name HW-Q900A Weight 15.7 lbs (7.1 kg) 48.5 x 2.7 x 5.4 inches (1232.0 x 69.5 x 138.0 mm) Dimensions (W x H x D) Operating Temperature Range +41°F to +95°F (+5°C to +35°C) Operating Humidity Range 10 % ~ 75 % AMPLIFIER Rated Output power Supported play formats ((18 W x 6) +(10 W x 3) + (18 W x 6)) + 160 W Dolby 5.1ch / Dolby Digital Plus / Dolby TRUE HD / Dolby ATMOS DTS 5.
LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of: One (1) Year Parts and Labor* (*90 Days Parts and Labor for Commercial Use) This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States.
QUESTIONS OR COMMENTS? Country Samsung Service Center Web Site Address IN THE US 1-800-SAMSUNG (726-7864) www.samsung.com/us/support Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660 © 2021 Samsung Electronics Co., Ltd. All rights reserved.
QUESTIONS OR COMMENTS? IN THE US 1-800-SAMSUNG (726-7864) www.samsung.com/us/support Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660 © 2021 Samsung Electronics Co., Ltd. All rights reserved. ---lm] SAFETY INFORMATION • The following also applies to the Wireless Subwoofer (PS-WA95B). SAFETY WARNINGS DC voltage: Rated voltage marked with this symbol is DC voltage. Caution.
FCC NOTE (for U.S.A): FCC Supplier's Declaration of Conformity Responsible Party- U.S. Contact Information: Samsung Electronics America, Inc. 85 Challenger Road. Ridgefield Park, NJ 07660 Phone: 1-800-SAMSUNG (726-7864) FCC Compliance Statement: This device complies with Part15 of the FCC Rules.
PRECAUTIONS 1. Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the bottom of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (3-4 inches). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or other equipment which may become hot. This unit is designed for continuous use.
Bottom Panel of the Sound bar 03 CONNECTING THE SOUNDBAR Connecting Electrical Power and Subwoofer II II 111 II II El II POWER Connect the Sound bar's AC power cable. ID SET (WOOFER/REAR) Press to connect the Soundbarto surround speakers and a subwoofer wirelessly. (The surround speaker is sold separately.) Rear of Subwoofer Bottom of the Soundbar Main Unit NETWORK Press to connect to a wireless network (Wi-Fi) via the SmartThings app.
04 USING A WIRED CONNECTION 05 USING A WIRELESS CONNECTION ~ HDMICable ~ Optical Cable (not supplied) Connecting via Bluetooth Top of the Sound bar -~-II{ ••1 OR .. t·· D Connecting using an HDMI Cable (External Device (HDMI 1 or HDMI 2) / TV ARC) OR What is the difference between BT READY and BT PAIRING? Connecting using an Optical Cable (D.
06 TROUBLESHOOTING Refer to the instructions below if this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics atl-800-SAMSUNG (1-800726-7864). Sound bar does not turn on. • Sound drops out when connected via Bluetooth. • • • Check whether the power cord of the Sound bar is correctly inserted into the outlet. Soundbarworks erratically.
Hi:JITII'· HIGH DEFINITION MULTIMEDIA INT(AFACf The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries. 09 SPECIFICATIONS AND GUIDE Model Name HW-Q900A G Spotify· I @) • • • Dimensions (W x H x D) 15.7 lbs (7.1 kg) 48.5 x 2.7 x 5.4 inches (1232.0 x 69.5 x 138.
LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of: One (1) Year Parts and Labor* (*90 Days Parts and Labor for Commercial Use) This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States.
SAMSUNG 01 USING THE REMOTE CONTROL II Power • cgj] (Source) - - - - - - - - - - - - - -- - -- - - -- - - Press to select a source connected to the Sound bar. 2 3 E) * PAIR 4 II t Bluetooth PAIR Switch the Soundbarto Bluetooth pairing mode. II Up/ Down/ Left/Right II .
Installing the Wall Mount I . . I ~X2 ~X2 (M4x Ll0) II El 1. El 4. . I ♦ + 2 inches (5 cm) or more 2. "l--m 3. ~ •' D . ,----------- ' , __ , Rear of Sound bar J,~. Right end of Soundbar Notes forwall mounting the surround speaker • • Surround Speaker wall mounts must be able to support more than 17.6 lbs (8.0 kg). Hole size· 1/4 - 20 UNC threaded insert - Standard Screw: 6.35mm (0.25 Inch) 0, 1.27mm (0.05 Inch) Pitch / Length · 18mm (0.
CENTER LINE A TYPE: 616mnn B TYPE: 360mnn A AH63-04369C-01 0
