User Manual
Table Of Contents
- 01 Checking the Components
- 02 Product Overview
- 03 The Remote Control
- 04 Connecting the Soundbar
- 05 Connecting to a TV
- 06 Connecting an External Device
- 07 Connecting a USB Storage Device
- 08 System Initialize
- 09 Installing the Wall Mount (Optional)
- 10 Software Update
- 11 Troubleshooting
- 12 License
- 13 Open Source License Notice
- 14 Important Notes About Service
- 15 Specifications and Guide
ENG - 33
11 TROUBLESHOOTING
Refer to the table below if this product does not function properly. If the problem you are experiencing
is not listed below or if the instructions below do not help, turn off the product, disconnect the power
cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).
The unit will not turn on.
Isthepowercordrmlypluggedintothewalloutlet?
; Unplug and reconnect the power cord to the wall outlet to make sure the connection is secure.
A function does not work when the button is pressed.
Istherestaticelectricityintheair?
; Disconnect the power plug and connect it again.
Sound dropouts occur in Bluetooth mode.
; See the Bluetooth connection sections on pages 18 ~ 21.
; In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 32.8 ft (10m).
Sound is not produced.
IstheMutefunctionon?
; Press the VOL button to cancel the function.
Isthevolumesettominimum?
; Adjust the Volume.
The remote control does not work.
Isthebatterydrained?
; Replace with new batteries.
IsthedistancebetweentheremotecontrolandSoundbarmainunittoofar?
; Move the remote control closer to the Soundbar main unit.