USER MANUAL Curved Monitor C22F390FH* C22F392FH* C24F390FH* C24F392FH* C24F394FH* C24F396FH* C24F399FH* C27F390FH* C27F391FH* C27F396FH* C27F397FH* C27F398FW* C32F391FW* C32F395FW* C32F397FW* The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. (For India Only) This product is RoHS compliant. The contents of this manual are subject to change without notice to improve quality.
Table of contents Before Using the Product Securing the Installation Space Precautions for storage 4 4 Safety Precautions Cleaning Electricity and Safety Installation Operation 5 5 5 6 7 Preparations Parts Control Panel Direct Key guide Function Key Guide Changing Brightness, Contrast and Sharpness settings Changing the Volume setting Reverse Side Adjusting the Product Tilt Anti-theft Lock Precautions for moving the monitor Installing the Wall Mount (Not for C27F397FH* / C32F397FW* models) Wall Mount Ki
Table of contents Setup and Reset Troubleshooting Guide FreeSync 33 Requirements Before Contacting Samsung Customer Service Center Testing the Product Checking the Resolution and Frequency Check the following.
Chapter 01 Before Using the Product Securing the Installation Space Precautions for storage Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product. ――The exterior may differ depending on the product. High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby.
Safety Precautions Warning A serious or fatal injury may result if instructions are not followed. Caution Personal injury or damage to properties may result if instructions are not followed. Electricity and Safety Warning •• Do not use a damaged power cord or plug, or a loose power socket. •• Do not use multiple products with a single power socket. •• Do not touch the power plug with wet hands. •• Insert the power plug all the way in so it is not loose.
Installation Warning Caution •• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. •• Do not drop the product while moving. •• Do not install the product in poorly ventilated spaces such as a bookcase or closet. •• Install the product at least 10cm away from the wall to allow ventilation. •• Keep the plastic packaging out of the reach of children. ‒‒ Children may suffocate.
Operation Warning •• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒‒ Contact Samsung Customer Service Center for repairs. •• To move the product, first disconnect all the cables from it, including the power cable. •• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Center.
Caution •• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒‒ Activate power-saving mode or a moving-picture screen saver if you will not be using the product for an extended period of time. •• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc). ‒‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
Chapter 02 Preparations Parts Icons Description JOG Button Multi directional button that helps navigate. ――The JOG button is located on the rear left side of the product. The button can be used to move up, down, left or right, or as Enter. Control Panel This LED is power status indicator and works as ――The color and shape of parts may differ from what is shown. Specifications are subject to change •• Power On (Power button): Off without notice to improve quality.
Direct Key guide ――The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes. ――The function buttons page shows if Eye Saver Mode is enabled. : On : Off Analog mode HDMI / DisplayPort mode Brightness Brightness Auto Adjustment Volume Features Features Eye Saver Mode Off ――Analog mode option •• / : Adjust Brightness, Contrast, Sharpness. •• : Auto Adjustment.
Function Key Guide ――To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again. UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes. PRESS(ENTER): The selected item will be applied. Return Icons Description Selects to change the input signal by moving the JOG button in the Function Key Guide screen.
When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. JOG Button Power saving/Non-signal mode UP Source Change Down PRESS(ENTER) for 2 seconds Power Off When the monitor displays the Main menu the JOG Button could be used as below. JOG Button Action UP/DOWN Move the option Exit the Main menu. LEFT Close Sublist without saving value. Value decreases in the slider. RIGHT PRESS(ENTER) Move to next depth.
Changing Brightness, Contrast and Sharpness settings Changing the Volume setting You can adjust Brightness, Contrast or Sharpness by moving the JOG button up or down, if no OSD menu is displayed. You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed. Sharpness 100 Brightness This function is only available in HDMI / DisplayPort mode. 50 Volume Mute Contrast ――The displayed image may differ depending on the model.
Reverse Side ――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* / C27F390FH* / C27F391FH* Port C24F396FH* / C27F396FH* / C27F397FH* Description C27F398FW* / C32F395FW* / C32F397FW* Port C32F391FW* Description Connects to a source device using an HDMI cable or HDMI-DVI cable. Connect to an audio output device such as headphones.
Adjusting the Product Tilt ――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* / C27F390FH* / C27F391FH* / C32F391FW* -2.0° (±2.0°) ~ 22.0° (±2.0°) C24F396FH* / C27F396FH* / C27F397FH* / C27F398FW* / C32F395FW* / C32F397FW* -2.0° (±2.0°) ~ 22.0° (±2.0°) •• You can adjust the product tilt.
Anti-theft Lock ――An anti-theft lock allows you to use the product securely even in public places. ――The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details.
Precautions for moving the monitor Do not directly apply pressure on the screen. Do not hold the screen when moving the monitor. Hold the lower part of the monitor when moving it.
Installing the Wall Mount (Not for C27F397FH* / C32F397FW* models) Wall Mount Kit Specifications (VESA) (Not for C27F397FH* / C32F397FW* models) ――Install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, please contact your nearest dealer for additional information. If you install the product on a slanted wall, it may fall and result in severe personal injury.
Installation Attaching the Stand (C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* / C27F390FH* / C27F391FH* / C32F391FW*) ――Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : T he product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. ――The exterior may differ depending on the product.
Attaching the Stand (C24F396FH* / C27F396FH* / C27F397FH* / C27F398FW* / C32F395FW* / C32F397FW*) ――Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : T he product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. ――The exterior may differ depending on the product.
Removing the Stand (C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* / C27F390FH* / C27F391FH* / C32F391FW*) ――Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. : T he product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. ――The exterior may differ depending on the product.
Removing the Stand (C24F396FH* / C27F396FH* / C27F397FH* / C27F398FW* / C32F395FW* / C32F397FW*) ――Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. : T he product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. ――The exterior may differ depending on the product.
Chapter 03 Connecting and Using a Source Device Pre-connection Checkpoints Connecting and Using a PC ――Before connecting a source device, read the user manual provided with it. Select a connection method suitable for your PC. The number and locations of ports on source devices may differ from device to device. ――Do not connect the power cable before connecting all other cables. ――Connecting parts may differ in different products. ――Provided ports may vary depending on the product.
Connection Using the HDMI or HDMI-DVI Cable C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* / C27F390FH* / C27F391FH* Connection Using an DP Cable C27F398FW* / C32F395FW* / C32F397FW* DP IN C24F396FH* / C27F396FH* / C27F397FH* C32F391FW* HDMI IN C27F398FW* / C32F395FW* / C32F397FW* ――A DP cable shorter under 1.5m in length is recommended. Using a cable longer than 1.5m can affect the picture quality.
Connecting to Headphones C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* / C27F390FH* / C27F391FH* C24F396FH* / C27F396FH* / C27F397FH* C27F398FW* / C32F395FW* / C32F397FW* C32F391FW* ――The sound could only be heard when using the HDMI to HDMI or DP cable.
Connecting the Power Optional Optional C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* / C27F390FH* / C27F391FH* 1 C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* / C27F390FH* / C27F391FH* C24F396FH* / C27F396FH* / C27F397FH* C27F398FW* / C32F395FW* / C32F397FW* C32F391FW* 1 2 C24F396FH* / C27F396FH* / C27F397FH* 2 3 3 4 C27F398FW* / C32F395FW* / C32F397FW* 1 Connect the power plug to the AC/DC adapter.
Correct posture to use the product Driver Installation ――You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ――To install the latest version of the product driver, download it from the Samsung website at http://www. samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.
Chapter 04 Screen Setup Configure the screen settings such as brightness. A detailed description of each function is provided. Refer to your product for details. SAMSUNG MAGIC Bright In PC mode This menu provides an optimum picture quality suitable for the environment where the product will be used. •• Standard: Obtain a picture quality suitable for editing documents or using Internet. •• Custom: Customize the contrast and brightness as required.
Brightness Color You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. A higher value will make the picture appear brighter. ――This menu is not available when ――This menu is not available when Bright is set to Dynamic Contrast mode. ――This menu is not available when Eco Saving Plus is enabled. ――This menu is not available when Eye Saver Mode is enabled. Bright is set to Cinema or Dynamic Contrast mode.
SAMSUNG MAGIC Upscale Upscale function can enhance the layers of the picture details and the vividness of the picture. The function has more obvious effects on low-resolution pictures. ――This menu is not available when Bright is set to Cinema or Dynamic Contrast mode. ――This menu is not available when Game Mode is enabled. •• Off / Mode1 / Mode2 ――Comparing with Mode1, Mode2 has a stronger effect. HDMI Black Level Eye Saver Mode Set to an optimum picture quality suitable for eye relaxation.
Picture Size Screen Adjustment Change the picture size. ――This menu is available in Analog mode only. ――This option is not available when FreeSync is enabled. ――This menu is only available when Picture Size is set to Screen Fit in AV Mode. In PC mode •• Auto: Display the picture according to the aspect ratio of the input source. •• Wide: Display the picture in full screen regardless of the aspect ratio of the input source.
Chapter 05 Adjusting OSD (On Screen Display) settings A detailed description of each function is provided. Refer to your product for details. Transparency Position Set the transparency for the menu windows. Adjust the menu position. OnScreen Display On Transparency Position Language Display Time Configure the transparency of the menu windows. Language English Set the menu language. 20 sec ――A change to the language setting will only be applied to the onscreen menu display.
Chapter 06 Setup and Reset A detailed description of each function is provided. Refer to your product for details. FreeSync System FreeSync Off C32F391FW* / C32F395FW* / C32F397FW* models are not supported. Eco Saving Plus Off FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. Off Timer This feature will eliminate screen tearing and lag during game play. Improve your gaming experience.
The models in the Graphic Cards list supports FreeSync FreeSync can only be used with specific AMD graphics card models. Refer to the following list for supported graphics cards: Make sure to install the latest official graphics drivers from AMD that support FreeSync. ――For additional AMD graphics card models that support the FreeSync feature, visit the official AMD website. ――Select FreeSync Off if you are using a graphics card from a different manufacturer.
Eco Saving Plus PC/AV Mode Reduce energy consumption compared to consumption at the maximum brightness level. Set PC/AV Mode to AV. The picture size will be enlarged. ――This option is not available when This option is useful when you view a movie. Bright is in Dynamic Contrast mode. ――This menu is not available when Game Mode is enabled. ――This menu is not available when Eye Saver Mode is enabled. •• Set to PC when connected to a PC. •• Set to AV when connected to an AV device.
Power LED On Information Configure the settings to enable or disable the power LED located at the lower part of the product. View the current input source, frequency and resolution. •• Working: The power LED is on when the product is turned on. •• Stand-by: The power LED is on when the product is turned off. Picture OnScreen Display Reset All Return all the settings for the product to the default factory settings.
Chapter 07 Installing the Software Easy Setting Box System Requirements OS Easy Setting Box enables users to use the monitor by partitioning multiple sections. To install the latest version of Easy Setting Box, download it from the Samsung website at http://www. samsung.com. ――The software may not work properly if you do not restart the computer after the installation.
Chapter 08 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center ――Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. Check the following. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked.
Not Optimum Mode is displayed. Video playback is choppy. This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product. Playback of high-definition large video files can be choppy. This may be because the video player is not optimized for the computer resource. Change the maximum resolution and frequency to suit the product performance, referring to Standard Signal Mode Table (P.43). Try playing the file on another video player.
Q&A ――Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. •• Windows XP: Go to Control Panel Appearance and Themes •• Windows ME/2000: Go to Control Panel •• Windows Vista: Go to Control Panel •• Windows 7: Go to Control Panel Settings Appearance and Personalization System Control Panel Display Settings Advanced Appearance and Personalization •• Windows 8(Windows 8.
Chapter 09 Specifications General Model Name C22F390FH* / C22F392FH* C24F390FH* / C24F392FH* / C24F394FH* / C24F396FH* / C24F399FH* C27F390FH* / C27F391FH* / C27F396FH* / C27F397FH* / C27F398FW* C32F391FW* / C32F395FW* / C32F397FW* Size 54.6 cm 59.8 cm 68.5 cm 80.1 cm Display area 476.64 mm (H) x 268.11 mm (V) 521.40 mm (H) x 293.28 mm (V) 596.736 mm (H) x 335.664 mm (V) 698.40 mm (H) x 392.85 mm (V) Pixel Pitch 0.24825 mm (H) x 0.24825 mm (V) 0.27156 mm (H) x 0.27156 mm (V) 0.
•• Plug-and-Play This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the monitor and PC system optimizes the monitor settings. Monitor installation takes place automatically. However, you can customize the installation settings if desired. •• Panel Dots (Pixels) Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the LCD panel. This does not affect product performance.
Standard Signal Mode Table Model Name Synchronization Resolution C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F396FH* / C24F399FH* / C27F390FH* / C27F391FH* / C27F396FH* / C27F397FH* / C27F398FW* C32F391FW* / C32F395FW* / C32F397FW* Horizontal Frequency 30 – 81 kHz 30 – 81 kHz Vertical Frequency 56 – 72 Hz 56 – 61 Hz Optimum resolution 1920 x 1080 @ 60 Hz 1920 x 1080 @ 60 Hz Maximum resolution 1920 x 1080 @ 60 Hz 1920 x 1080 @ 60 Hz If a signal that belongs to the fol
Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1440 x 900 55.935 59.887 106.500 -/+ VESA, 1600 x 900 RB 60.000 60.000 108.000 +/+ VESA, 1680 x 1050 65.290 59.954 146.250 -/+ VESA, 1920 x 1080 67.500 60.000 148.500 +/+ C32F391FW* / C32F395FW* / C32F397FW* Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 640 x 480 31.469 59.940 25.175 -/- VESA, 800 x 600 35.
Chapter 10 Appendix Responsibility for the Pay Service (Cost to Customers) A Product damage caused by customer's fault ――When the service is requested, in spite of in warranty, we may charge you for a visit from a service •• External impact or drop. technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc. •• If a service technician gives instructions on how to use product or simply adjusts options without disassembling product.
