USER MANUAL Gaming Monitor C27G7*T* C32G7*T* C49G9*T* The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Table of contents Before Using the Product Safety Precautions Electricity and Safety Installation Operation 4 4 5 6 Cleaning 8 Correct posture to use the product 8 Preparations Installation Checking the space around the product Adjusting the Product Tilt and Height Rotating the Product Anti-theft Lock Attaching the BRACKET WALL 9 9 10 11 11 12 Control Panel 13 Connecting and Using a Source Device Picture Read below before connecting the product.
Table of contents OnScreen Display Support Specifications Language 32 Self Diagnosis 36 General 42 Display Time 32 Software Update 36 Standard Signal Mode Table 43 Information 37 Reset All 37 System Infinity Core Lighting 33 Local Dimming 33 Â Volume 33 Dynamic Brightness 33 Off Timer Plus 34 PC/AV Mode 34 USB Super Charging 34 DisplayPort Ver. 35 Input Port Ver.
Chapter 01 Before Using the Product Safety Precautions Electricity and Safety Warning A serious or fatal injury may result if instructions are not followed. Caution Personal injury or damage to properties may result if instructions are not followed. RISK OF ELECTRIC SHOCK. DO NOT OPEN. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
Installation Warning Caution •• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. •• Do not drop the product while moving. •• Do not install the product in poorly ventilated spaces such as a bookcase or closet. •• Install the product at least 10cm away from the wall to allow ventilation. •• Keep the plastic packaging out of the reach of children. ‒‒ Children may suffocate.
Operation Warning •• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒‒ Contact Samsung Customer Service Center for repairs. •• To move the product, first disconnect all the cables from it, including the power cable. •• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Center. •• Do not let children hang from the product or climb on top of it.
Caution •• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒‒ Set the screen to power-saving mode or moving-picture screen saver when not using the product for an extended period of time. •• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc). ‒‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
Cleaning Correct posture to use the product High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ――Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.) Do not press the product screen with hands or other objects. There is a risk of damaging the screen. ――Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
Chapter 02 Preparations Installation C27G7*T* / C32G7*T* 10 cm (3.93 Inches) 10 cm (3.93 Inches) Checking the space around the product 10 cm (3.93 Inches) 10 cm (3.93 Inches) Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product. 10 cm (3.93 Inches) ――The exterior may differ depending on the product. C49G9*T* 10 cm (3.
Adjusting the Product Tilt and Height C27G7*T* / C32G7*T* -2.0° (±2.0°) ~ 92.0° (±2.0°) ――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -15.0° (±2.0°) ~ +15.0° (±2.0°) •• The product tilt can be adjusted. •• When adjusting the tilt and height, hold both sides of the product and avoid using excessive force to prevent damage. •• When adjusting the stand height, you may hear a noise.
Rotating the Product Anti-theft Lock C27G7*T* / C32G7*T* model only. C27G7*T* / C32G7*T* model only. You can rotate your product as shown below. ――An anti-theft lock allows you to use the product securely even in public places. ――The color and shape of parts may differ from what is shown. Specifications are subject to change without ――The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided with your anti-theft locking device for details.
Attaching the BRACKET WALL ――Power the product off and remove the power cable from the power socket. C27G7*T* / C32G7*T* 1 2 3 4 •• Notes ‒‒ Using a screw longer than the standard length can damage the internal components of the product. ‒‒ The length of screws required for a wall mount that does not comply with the VESA standards may vary depending on the specifications. ‒‒ Do not use screws that do not comply with the VESA standards.
Control Panel Parts Description JOG Button This LED is power status indicator. ――The color and shape of parts may differ from what is shown. Specifications are subject to change without Power LED notice to improve quality. C27G7*T* / C32G7*T* C49G9*T* Multi directional button that helps navigate. ――You can select the power LED operation to be enabled or disabled on the menu screen.
Chapter 03 Connecting and Using a Source Device Read below before connecting the product. 1 Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. 2 Before connecting the product, make sure you remove the power cables from both the product and the external device to prevent damage to the product due to a short circuit or over current.
Ports Port Description Connect to an audio output device such as headphones or earphones. ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product. HDMI IN Connects to a source device using an HDMI cable or HDMI-DVI cable. DP IN 1 Connects to a PC using a DP cable. DP IN 2 Connects to a PC using a USB cable.
Connecting and Using a PC Connection Using an DP Cable Select a connection method suitable for your PC. DP IN 1, DP IN 2 Connection Using the HDMI Cable HDMI IN ――A DP cable shorter under 1.5 m in length is recommended. Using a cable longer than 1.5 m can affect the picture quality. ――Use a VESA certified DP 1.4 cable or higher and its gender.
Connecting the Power C49G9*T* C27G7*T* 1 2 1 (SERVICE) 2 To use the product, connect the power cable to a power outlet and the product. 2 (POWER IN) port on the ――The input voltage is switched automatically. 3 1 Connect the power cable to the AC/DC adapter. Then, connect the AC/DC adapter to the DC 22V port on the back of the product. 2 Next, connect the power cable to the power outlet. 3 Press the JOG button at the bottom of the product to turn it on.
Connecting the Product to a PC as a USB HUB Using the product as a hub, connect and use various source devices with the product at a time. C27G7*T* / C32G7*T* ――To detect and start a USB device faster, connect the USB device to the 1 (SERVICE) , 2, port on the product. The read/write rate will be affected by the USB device and your (SERVICE), PC. ――For USB-related problems caused by OS, drive programs or software, please contact relevant suppliers.
Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting. ――If the optimum resolution is not selected, the message will appear up to three times for a specified time even when the product is turned off and on again.
Chapter 04 Game Function Key Guide → → Game ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refresh Rate activation conditions and operating specifications Refresh Rate C49G9*T* model only. 1 This function is disabled when the HDMI port is in use. The values for the 60/120/240 options are only supported with DisplayPort.
Black Equalizer Adjust the brightness of the dark areas. As the value gets closer to 1, the darker areas of the screen become brighter, making it easier to find enemies when playing a game. To find enemies more easily during a game, use a lower value. As the value gets closer to 20, the darker areas of the screen become darker and the contrast increases. ――This menu is not available when Eye Saver Mode is enabled. ――This menu is not available when Picture Mode is set to Cinema or Dynamic Contrast mode.
Adaptive-Sync (for NVIDIA graphics card) Adaptive-Sync technology is solution that eliminates screen tearing without all the usual lag and latency. This feature will eliminate screen tearing and lag during game play. Improve your gaming experience. ――If you encounter any issues when using the function, contact the Samsung Service Center. ――When the resolution is changed while setting Adaptive-Sync, the screen tearing can happen intermittently. Set Adaptive-Sync to Off and change the resolution.
FreeSync (for AMD graphics card) FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. This feature will eliminate screen tearing and lag during game play. Improve your gaming experience. The displayed FreeSync menu items on the monitor may vary, depending on the monitor model and compatibility with the AMD graphics card. •• Off: Disable FreeSync. •• On: Turn on the AMD graphics cards' FreeSync function.
Low Input Lag 1 The aim point is displayed in the middle of the screen. Position adjustment is only possible within the displayed rectangular area. Minimize input lag for fast reactions by reducing the video processing time. ――This menu is not available when Adaptive-Sync / FreeSync is enabled. ――This menu is not available when Refresh Rate is set to 60Hz. ――C27G7*T* / C32G7*T* model only.
2 The aim point is adjusted by 1 pixel per single move of the JOG button. 3 After configuring settings is completed, press the Enter key of the JOG button. The aim point is fixed to the specified position and the settings screen disappears. 4 Position is resetted to center when select •• The aim point no longer moves after having reached the displayed rectangular area. •• You can move continuously by holding down the JOG button. → Game → Virtual Aim Point → Reset Position.
Screen Size In AV mode Select the best screen size and ratio. •• 16:9: Display the picture with an aspect ratio of 16:9. ――This menu is not available when Adaptive-Sync / FreeSync is enabled. •• 21:9: Display the picture with an aspect ratio of 21:9. ――This menu is not available when PIP/PBP is enabled. In PC mode •• Auto: Display the picture according to the aspect ratio of the input source. •• Wide: Display the picture in full screen regardless of the aspect ratio of the input source.
Chapter 05 Picture Function Key Guide → → Picture ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Picture Mode This menu provides an optimum picture quality suitable for the environment where the product will be used. ――This menu is not available when Eye Saver Mode is enabled. ――This menu is not available when PIP/PBP is enabled.
Brightness Color You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. A higher value will make the picture appear brighter. ――This menu is not available when Eye Saver Mode is enabled. ――This menu is not available when Eye Saver Mode is enabled. ――This menu is not available when Picture Mode is set to Cinema, sRGB or Dynamic Contrast mode. ――This menu is not available when Picture Mode is set to Dynamic Contrast mode.
Black Level Eye Saver Mode If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/ color degradation, black level, etc.) may occur, depending on the connected source device. Set to an optimum picture quality suitable for eye relaxation. In such case, Black Level can be used to adjust the image quality. ――This function is only available in HDMI mode. •• Normal: Select this mode when there is no contrast ratio degradation.
Chapter 06 Configuring the PIP/PBP Settings Function Key Guide → → PIP/PBP ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ――If the PIP/PBP function is in use and the text displayed on the PC screen looks blurry or corrupted, resolve the issue by changing the resolution of the PC screen to the recommended resolution.
Source Screen Ratio Select the source for each screen. Set the Screen Ratio for PBP mode. ――This option is available when PIP/PBP Mode is set to On. In PC mode •• Auto: Display the picture according to the aspect ratio of the input source. Sound Source Set which screen you want to hear the sound for. PIP mode / •• Wide: Display the picture in full screen regardless of the aspect ratio of the input source. In AV mode •• 4:3: Display the picture with an aspect ratio of 4:3.
Chapter 07 OnScreen Display Function Key Guide → → OnScreen Display ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Display Time The OSD menu will automatically disappear if the menu is not used for a specified period of time. Language Display Time is a function to specify the time which you want the OSD menu to disappear. Set the menu language.
Chapter 08 System Function Key Guide → → System ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Â Volume Adjust the Volume controlling the JOG button LEFT/RIGHT. Infinity Core Lighting ――To activate the Mute function, access the Volume control screen, then use the JOG button to move the focus down.
Off Timer Plus Configuring Off Timer Off Timer: Turn on Off Timer mode. Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the specified number of hours. ――This option is only available when Off Timer is set to On. ――For products for the market in some regions, the Off Timer is set to automatically activate 4 hours after the product powers on. This is done in accordance with power supply regulations.
DisplayPort Ver. Auto Source Switch Select your Displayport. By activating, a new connected source is displayed automatically. ――Incorrect settings may cause the screen to go blank. If this occurs, check the device specifications. ――This function may not be supported depending on the model or geographical area. ――If the product (when set to DisplayPort) is displaying the message Check the cable connection and the settings of the source device.
Chapter 09 Support Function Key Guide → → Support ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Software Update Update software using an update file on a USB device. Self Diagnosis Perform this test when you experience a problem with your monitor's picture. ――Never turn off the power nor change the input source during self diagnosis.
Information View the current software information. Refer to the actual monitor screen. Reset All Return all the settings for the product to the default factory settings.
Chapter 10 Installing the Software Easy Setting Box Driver Installation ――You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ――To install the latest version of the product driver, download it from the Samsung website (http://www. samsung.com). Easy Setting Box enables users to use the product by partitioning multiple sections. To install the latest version of Easy Setting Box, download it from the Samsung website (http://www. samsung.com).
Chapter 11 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center ――Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. Product diagnosis (Screen issue) If a problem occurs with the monitor screen, run Self Diagnosis to check that the monitor is working properly.
The message Check the cable connection and the settings of the source device. appears. Text is blurry. Check that the cable is properly connected to the product. If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to Control Panel → Fonts → Adjust ClearType text and change Turn on ClearType. If the monitor is in HDMI, DisplayPort1 or DisplayPort2 mode, press the JOG button to display the Function Key Guide screen and select the DisplayPort2 → PC or AV.
Q&A ――Refer to the user manual for your PC or graphics card for further instructions on adjustment. ――The path to the settings depends on the installed OS. How can I change the frequency? Set the frequency on your graphics card. •• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •• Windows 8(Windows 8.
Chapter 12 Specifications General Model Name C27G7*T* C32G7*T* C49G9*T* Size 27 Class (26.9 Inches / 68.4 cm) 32 Class (31.5 Inches / 80.0 cm) 49 Class (48.7 Inches / 123.8 cm) Display area 596.736 mm (H) x 335.664 mm (V) 697.344 mm (H) x 392.256 mm (V) 1191.936 mm (H) x 335.232 mm (V) Pixel Pitch 0.233 mm (H) x 0.233 mm (V) 0.272 mm (H) x 0.272 mm (V) 0.2328 mm (H) x 0.2328 mm (V) Maximum Pixel Clock 986.976 MHz 986.976 MHz 2018.
Standard Signal Mode Table Model Name C27G7*T* / C32G7*T* Synchronization (PANEL Spec) Vertical Frequency Resolution Optimum resolution C49G9*T* 48 - 240 Hz 60 - 240 Hz 5120 x 1440 @ 60 Hz (HDMI) Maximum resolution 2560 x 1440 @ 144 Hz (HDMI) 5120 x 1440 @ 120 Hz (DisplayPort) 2560 x 1440 @ 240 Hz (DisplayPort) 5120 x 1440 @ 60 Hz (HDMI) 5120 x 1440 @ 240 Hz (DisplayPort) If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically
C27G7*T* / C32G7*T* Port Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) HDMI IN DP IN VESA, 1280 x 1024 63.981 60.020 108.000 +/+ O O VESA, 1280 x 1024 79.976 75.025 135.000 +/+ O O VESA, 1440 x 900 55.935 59.887 106.500 -/+ O O VESA, 1600 x 900 60.000 60.000 108.000 +/+ O O VESA, 1680 x 1050 65.290 59.954 146.250 -/+ O O VESA, 1920 x 1080 67.500 60.000 148.500 +/+ O O VESA, 2560 x 1440 88.787 59.
C49G9*T* Port Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 800 x 600 46.875 75.000 49.500 +/+ VESA, 1024 x 768 48.363 60.004 65.000 -/- O O VESA, 1024 x 768 56.476 70.069 75.000 -/- O O VESA, 1024 x 768 60.023 75.029 78.750 +/+ O O HDMI IN DP IN O O VESA, 1152 x 864 67.500 75.000 108.000 +/+ O O VESA, 1280 x 720 45.000 60.000 74.250 +/+ O O VESA, 1280 x 800 49.702 59.810 83.
Chapter 13 Appendix Responsibility for the Pay Service (Cost to Customers) A Product damage caused by customer's fault ――When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician •• External impact or drop. in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
