User Manual C34H890W* C34H892W* The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Table of contents Before Using the Product Securing the Installation Space Precautions for storage 4 4 Safety Precautions Cleaning Electricity and Safety Installation Operation 4 5 5 6 7 Preparations Parts Control Panel Direct Key guide Function Key Guide Changing Brightness, Contrast and Eye Saver Mode settings Changing the Volume setting Reverse Side Adjusting the Product Tilt and Height Anti-theft Lock Precautions for moving the monitor Installing a Wall-mount Kit or Desktop Stand 9 9 10 11 Install
Table of contents Configuring the PIP/PBP Settings Setup and Reset Troubleshooting Guide PIP/PBP Mode 30 DisplayPort Ver.
Chapter 01 Before Using the Product Securing the Installation Space Safety Precautions Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product. ――The exterior may differ depending on the product. A serious or fatal injury may result if instructions are not followed.
Cleaning ――Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ――Take the following steps when cleaning. Electricity and Safety Warning 1 Power off the product and computer. •• Do not use a damaged power cord or plug, or a loose power socket. 2 Disconnect the power cord from the product. •• Do not use multiple products with a single power socket. ――Hold the power cable by the plug and do not touch the cable with wet hands.
Installation Warning Caution •• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. •• Do not drop the product while moving. •• Do not install the product in poorly ventilated spaces such as a bookcase or closet. •• Install the product at least 10 cm away from the wall to allow ventilation. •• Keep the plastic packaging out of the reach of children. ‒‒ Children may suffocate.
Operation Warning •• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒‒ Contact Samsung Customer Service Center for repairs. •• To move the product, first disconnect all the cables from it, including the power cable. •• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Center.
Caution •• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒‒ Activate power-saving mode or a moving-picture screen saver if you will not be using the product for an extended period of time. •• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc). ‒‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
Chapter 02 Preparations Parts Icons Description JOG Button Multi directional button that helps navigate. ――The JOG button is located on the rear left side of the product. The button can be used to move up, down, left or right, or as Enter. Control Panel This LED is power status indicator and works as ――The color and shape of parts may differ from what is shown. Specifications are subject to change without •• Power On (Power button): Off notice to improve quality.
Direct Key guide ――The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes. ――The function buttons page shows if Eye Saver Mode is enabled. : On : Off Eye Saver Mode Volume Features Eye Saver Mode Off •• / : Adjust Brightness, Contrast, Eye Saver Mode. •• : Adjust Volume. •• : Display Function Key Guide.
Function Key Guide ――To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again. UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes. PRESS(ENTER): The selected item will be applied. Return Icons Description Selects to change the input signal by moving the JOG button in the Function Key Guide screen.
When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. JOG Button Power saving/Non-signal mode UP Source Change Down PRESS(ENTER) for 2 seconds Power Off When the monitor displays the Main menu the JOG Button could be used as below. JOG Button Action UP/DOWN Move the option Exit the Main menu. LEFT Close Sublist without saving value. Value decreases in the slider. RIGHT PRESS(ENTER) Move to next depth.
Changing Brightness, Contrast and Eye Saver Mode settings You can adjust Brightness, Contrast or Eye Saver Mode by moving the JOG button up or down, if no OSD menu is displayed. Changing the Volume setting You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed. 50 Volume Mute Contrast Off Eye Saver Mode ――The displayed image may differ depending on the model.
Reverse Side ――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. 1 2 Port Description Connect the power cord for your monitor to the POWER IN port on the back of the product. Port Description Connect to a USB device. 1 2 These ports are enabled when a PC is connected to the Type-C to A cable or a USB Type-C cable. using a USB Connect to a USB device. Connects to a source device using an HDMI cable or HDMI-DVI cable.
Adjusting the Product Tilt and Height Caution ――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -5.0° (±2.0°) ~ 24.0° (±2.0°) -30.0° (±2.0°) ~ 30.0° (±2.0°) 0 ~ 135.0 mm (±5.0 mm) •• Grasp the left and right sides of the monitor and adjust the tilt. •• The monitor tilt and height can be adjusted. After adjusting the product tilt and height, if the screen is not level, take the following actions.
Anti-theft Lock Precautions for moving the monitor ――An anti-theft lock allows you to use the product securely even in public places. ――The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. To lock an anti-theft locking device: •• Do not directly apply pressure on the screen. •• Do not hold the screen when moving the monitor. •• Do not hold the product upside down only by the stand.
Installing a Wall-mount Kit or Desktop Stand ――Power the product off and remove the power cable from the power socket. 1 2 A •• Notes ‒‒ Using a screw longer than the standard length can damage the internal components of the product. ‒‒ The length of screws required for a wall mount that does not comply with the VESA standards may vary depending on the specifications. ‒‒ Do not use screws that do not comply with the VESA standards. Do not attach the wall-mount kit or desktop stand using excessive force.
Installation Attaching the Stand ――Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. 1 Insert the stand neck into the stand base in the direction shown in the figure. 2 Check that the stand neck is firmly connected.
Removing the Stand ――Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. 1 Place the protective Styrofoam (cushion) included in the package on the floor and place the product facing down on the Styrofoam, as shown in the image.
Chapter 03 Connecting and Using a Source Device Read below before installing the monitor. Connecting and Using a PC 1 Check the shapes of both ends of the cables that came with the monitor, and check the shapes and Select a connection method suitable for your PC. 2 Before connecting signal cables, disconnect the power cables for the monitor and external devices ――Provided ports may vary depending on the product.
Connection Using the USB Type-C Cable Check to make sure that the power cables for the monitor and external devices, such as computers and set-top boxes, are not connected to the power outlet. Connection Using the DP Cable Check to make sure that the power cables for the monitor and external devices, such as computers and set-top boxes, are not connected to the power outlet. ――A DP cable shorter under 1.5 m in length is recommended. Using a cable longer than 1.
Connecting the Product to a PC as a USB HUB Utilizing the Product as a USB HUB Using the product as a hub, connect and use various source devices with the product at the same time. Connecting a PC to the Product ――The product can function as a HUB by connecting to a PC via a USB Type-C cable. You can connect a source A PC cannot connect to multiple source devices at the same time as it has a limited number of input/ output ports available.
――The read/write rate will be affected by the USB device and your PC. ――The product does not support media play. If you need to play a file in your USB device, please connect the Connecting the Power product as a Hub to your PC and play the file on your PC. ――For USB-related problems caused by OS, drive programs or software, please contact relevant suppliers. ――With the launch of various USB devices on the market, we cannot guarantee that our products are matched with all USB devices.
Tidying Up the Connected Cables 1 Tilt the display, as shown in the figure. 5 Cover the COVER-STAND NECK LEFT. 2 Connect cables to the appropriate ports. 3 Cover the COVER-REAR SUB. 4 Open the COVER-STAND NECK LEFT, and rotate the open part at the bottom. 6 Arrange the external cables.
Correct posture to use the product Driver Installation ――You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ――To install the latest version of the product driver, download it from the Samsung website at http://www. samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.
Chapter 04 Screen Setup Configure the screen settings such as brightness. A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. In PC mode •• Custom: Customize the contrast and brightness as required.
Brightness Color You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. A higher value will make the picture appear brighter. ――This menu is not available when SAMSUNG Bright is set to Cinema or Dynamic Contrast mode. ――This menu is not available when SAMSUNG Bright is set to Dynamic Contrast mode. ――This menu is not available when Game Mode is enabled. ――This menu is not available when Smart ECO Saving is enabled.
SAMSUNG MAGIC Upscale Eye Saver Mode MAGICUpscale function Set to an optimum picture quality suitable for eye relaxation. SAMSUNG can enhance the layers of the picture details and the vividness of the picture. The function has more obvious effects on low-resolution pictures. ――This menu is not available when SAMSUNG Bright is set to Cinema or Dynamic Contrast mode. MAGIC ――This menu is not available when Game Mode is enabled. ――Not available when PIP/PBP Mode is set to On.
Picture Size Screen Adjustment Change the picture size. ――This menu is only available when Picture Size is set to Screen Fit in AV Mode. ――This menu is not available when PIP/PBP Mode is set to On and the Size is set to ――This option is not available when FreeSync is enabled. (PBP Mode). When a 480P or 576P or 720P or 1080P signal is input in AV mode and the monitor can display normally, select Screen Fit to adjust horizontal position in 0-6 levels.
Chapter 05 Configuring the PIP/PBP Settings A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ――PIP/PBP mode is compatible with Windows 7, Windows 8, and Windows 10. ――The PIP/PBP function may not be available depending on the specifications of the graphics card used.
Size Sound Source Select the size and aspect ratio of the sub-screen. Set which screen you want to hear the sound for. •• : Select the icon image if you want to use PBP mode where the optimum resolution for the left and right sides of the screen is 1720 x 1440 (width x height). •• : Select the icon image if you want to use PIP mode where the optimum resolution for the subscreen is 720 x 480 (width x height).
Source Picture Size Select the source for each screen. PIP Mode (available in PIP mode(Size / / PIP Mode (available in PIP mode (Size )) / / )) Select the image size for sub-screen. ――The input source for the main screen changes. ――With the exception of the current input source, the other two input sources can be selected. In PC mode ――The screen may flicker if the input signal is unstable. •• Auto: Display the picture according to the aspect ratio of the each screen input source.
PBP Mode (available in PBP mode(Size )) Contrast Set the Picture Size for each of the divided screens. In PC mode •• Auto: Display the picture according to the aspect ratio of the each screen input source. •• Wide: Display the picture in full screen regardless of the aspect ratio of the each screen input source. In AV mode •• 4:3: Display the picture of the sub-screen with an aspect ratio of 4:3. Suitable for videos and standard broadcasts.
Chapter 06 Adjusting OSD (On Screen Display) settings A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Position Adjust the menu position. Transparency Set the transparency for the menu windows. Language Set the menu language.
Chapter 07 Setup and Reset A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. DisplayPort Ver. Select your DisplayPort version. ――Incorrect settings may cause the screen to go blank. If this occurs, check the device specifications.
FreeSync The models in the Graphic Cards list supports FreeSync FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. This feature will eliminate screen tearing and lag during game play. Improve your gaming experience. •• Off: Disable FreeSync. •• Standard Engine: Enable the basic FreeSync functions of the AMD graphics card. •• Ultimate Engine: Enable the FreeSync feature with a higher screen frame rate.
Eco Saving Plus PC/AV Mode Reduce energy consumption compared to consumption at the maximum brightness level. Set PC/AV Mode to AV. The picture size will be enlarged. ――This option is not available when SAMSUNG Bright is in Dynamic Contrast mode. This option is useful when you view a movie. ――This menu is not available when Game Mode is enabled. •• Set to PC when connected to a PC. MAGIC ――This menu is not available when Eye Saver Mode is enabled. ――Not available when PIP/PBP Mode is set to On.
Source Detection Reset All Select either Auto or Manual as the method to recognize input signal. Return all the settings for the product to the default factory settings. Auto Source Switch Information By activating, a new connected source is displayed automatically. View the current input source, frequency and resolution. ――This function may not be supported depending on the model or geographical area. Key Repeat Time Control the response rate of a button when the button is pressed.
Chapter 08 Installing the Software Easy Setting Box System Requirements OS Easy Setting Box enables users to use the monitor by partitioning multiple sections. To install the latest version of Easy Setting Box, download it from the Samsung website at http://www. samsung.com. ――The software may not work properly if you do not restart the computer after the installation.
Chapter 09 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center ――Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. Check the following. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked.
Not Optimum Mode is displayed. Video playback is choppy. This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product. Playback of high-definition large video files can be choppy. This may be because the video player is not optimized for the computer resource. Change the maximum resolution and frequency to suit the product performance, referring to Standard Signal Mode Table (P.45). Try playing the file on another video player.
Q&A ――Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. •• Windows XP: Go to Control Panel → Appearance and Themes → Display → Settings → Advanced → Monitor, and adjust Refresh rate under Monitor settings. •• Windows ME/2000: Go to Control Panel → Display → Settings → Advanced → Monitor, and adjust Refresh rate under Monitor settings.
Chapter 10 Specifications General Model Name C34H890W* / C34H892W* Size 86.4 cm Display area 797.22 mm (H) x 333.72 mm (V) Pixel Pitch 0.23175 mm (H) x 0.23175 mm (V) Maximum Pixel Clock 550 MHz Power Supply AC100-240V~ 50/60Hz Refer to the label at the back of the product as the standard voltage can vary in different countries.
Standard Signal Mode Table Synchronization Resolution Horizontal Frequency 30 – 152 kHz Vertical Frequency 50 – 100 Hz Optimum Resolution 3440 x 1440 @ 50 Hz (HDMI) 3440 x 1440 @ 60 Hz (DisplayPort, USB Type-C) Maximum Resolution 3440 x 1440 @ 100 Hz If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted.
Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1600 x 900 60.000 60.000 108.000 +/+ VESA, 1680 x 1050 65.290 59.954 146.250 -/+ VESA, 1920 x 1080 67.500 60.000 148.500 +/+ CEA, 2560 x 1080 66.000 60.000 198.000 +/+ VESA, 2560 x 1440 88.787 59.951 241.500 +/- VESA, 3440 x 1440 73.681 49.987 265.250 +/- VESA, 3440 x 1440 88.819 59.973 319.750 +/- VESA, 3440 x 1440 150.972 99.982 543.
Chapter 11 Appendix Responsibility for the Pay Service (Cost to Customers) A Product damage caused by customer's fault ――When the service is requested, in spite of in warranty, we may charge you for a visit from a service •• External impact or drop. technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc. •• If a service technician gives instructions on how to use product or simply adjusts options without disassembling product.