USER MANUAL Gaming Monitor C49HG90DM* The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. The contents of this manual are subject to change without notice to improve quality. © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Table of contents Before Using the Product Securing the Installation Space Precautions for storage 4 4 Safety Precautions Symbols Cleaning Electricity and Safety Installation Operation 4 4 5 5 6 7 Preparations Parts Control Panel Function Key Guide Game Setting Key Changing Brightness, Contrast and Sharpness settings Changing the Volume setting Reverse Side Upgrading the Software via USB Adjusting the Product Tilt and Height Anti-theft Lock 9 9 10 11 12 12 13 14 16 17 Installation 18 Attaching the Sta
Table of contents Screen1 Screen2 Sound Source 36 36 36 Reset All 40 Information 41 Installing the Software OnScreen Display Language 37 Display Time 37 System Appendix Responsibility for the Pay Service (Cost to Customers) Not a product defect A Product damage caused by customer's fault Others 50 50 50 50 Easy Setting Box 43 Restrictions and Problems with the Installation 43 System Requirements 43 Troubleshooting Guide Lighting 38 Requirements Before Contacting Samsung Customer Service Ce
Chapter 01 Before Using the Product Securing the Installation Space Safety Precautions Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product. Caution RISK OF ELECTRIC SHOCK DO NOT OPEN Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK) ――The exterior may differ depending on the product.
Cleaning ――Take the following steps when cleaning. 1 Power off the product and computer. 2 Disconnect the power cord from the product. ――Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result. 3 Wipe the monitor with a clean, soft and dry cloth. ‒‒ Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor. ‒‒ Do not spray water or detergent directly on the product.
Installation Warning Caution •• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. •• Do not drop the product while moving. •• Do not install the product in poorly ventilated spaces such as a bookcase or closet. •• Install the product at least 10cm away from the wall to allow ventilation. •• Keep the plastic packaging out of the reach of children. ‒‒ Children may suffocate.
Operation Warning •• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒‒ Contact Samsung Customer Service Center for repairs. •• To move the product, first disconnect all the cables from it, including the power cable. •• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Center. •• Do not let children hang from the product or climb on top of it.
Caution •• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒‒ Activate power-saving mode or a moving-picture screen saver if you will not be using the product for an extended period of time. •• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc). ‒‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
Chapter 02 Preparations Parts Parts Description Multi directional button that helps navigate. JOG Button ――The JOG button is located at the bottom right side of the screen and has 5 directions of UP, DOWN, LEFT, RIGHT, and PRESS (ENTER). Control Panel This LED is power status indicator and works as ――The color and shape of parts may differ from what is shown. Specifications are subject to change without •• Power On (Power button): Off notice to improve quality.
Function Key Guide Icons ――To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You Description Menu can exit by pressing the JOG button again. UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes. Source PRESS(ENTER): The selected item will be applied. PBP Power Off Selects by moving the JOG button in the function key guide screen.
When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. Game Setting Key JOG Button You can quickly view the setting with a shortcut key at the bottom without using an OSD menu. You can directly see the settings for three different modes.
Changing Brightness, Contrast and Sharpness settings Changing the Volume setting You can adjust Brightness, Contrast or Sharpness by moving the JOG button up or down, if no OSD menu is displayed. You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed. Volume Sharpness 50 Mute Brightness 100 Contrast ――The displayed image may differ depending on the model.
Reverse Side ――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. POWER IN Port Description HDMI IN 1 HDMI IN 2 Port Connects to a source device using an HDMI cable or HDMI-DVI cable. HDMI IN 1 DP IN /SERVICE MIC IN MIC OUT 1 2 (PC IN) Connect to a USB device. ――Super charging is possible using the 1 2 2 port only. This port charges devices faster than typical USB port. The speed depends on the connected devices.
Upgrading the Software via USB 1 2 When the message as shown in the following figure is displayed on the monitor, select Yes to upgrade the software. 3 When the screen as shown in the following figure is displayed, select Yes. 4 The software upgrading proceeds. Be sure to insert the USB disk into the USB 1 port. You can upgrade the software via USB only if either the monitor screen operates normally or the check signal is displayed on the monitor screen.
Note 1 The supported USB disk formats are FAT, FAT32, and NTFS. 2 For the CHG90 model, make sure that each upgrade file is a BIN format file, follows the CHG90 model naming rule (m-HG949CCAA-****.*[4 digits].bin, where ****.* is a version number, and 4 digits are a checksum. For example, “m-HG949CCAA-1000.0[6E80].bin” complies with the naming rule for the CHG90 model.), and must be copied to the root directory.
Adjusting the Product Tilt and Height Caution ――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -2.0° (±2.0°) ~ 15.0° (±2.0°) -15.0° (±2.0°) to Left ~ 15.0° (±2.0°) to Right •• Grasp the left and right sides of the monitor and adjust the tilt. 0 ~ 120.0 mm (±5.0 mm) After adjusting the product tilt and height, if the screen is not level, take the following actions.
Anti-theft Lock ――An anti-theft lock allows you to use the product securely even in public places. ――The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. To lock an anti-theft locking device: 1 Fix the cable of your anti-theft locking device to a heavy object such as a desk. 2 Put one end of the cable through the loop on the other end.
Installation Attaching the Stand ――Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. 1 Caution Hold the stand neck with both hands, not one hand, to prevent it from falling off and causing injury.
Removing the Stand (For Attaching the BRACKET WALL) ――Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. 1 Rotate the COVER-REAR TOP counterclockwise. 2 Disassemble the COVER-REAR TOP. 3 Remove the stand base from the stand neck.
Attaching the BRACKET WALL ――Power the product off and remove the power cable from the power socket. 1 2 •• Notes ‒‒ Using a screw longer than the standard length can damage the internal components of the product. ‒‒ The length of screws required for a wall mount that does not comply with the VESA standards may vary depending on the specifications. ‒‒ Do not use screws that do not comply with the VESA standards. Do not attach the wall-mount kit or desktop stand using excessive force.
Chapter 03 Connecting and Using a Source Device Pre-connection Checkpoints Connecting and Using a PC ――Before connecting a source device, read the user manual provided with it. Select a connection method suitable for your PC. The number and locations of ports on source devices may differ from device to device. ――Do not connect the power cable before connecting all other cables. ――Connecting parts may differ in different products. ――Provided ports may vary depending on the product.
Connection Using the MINI DP Cable MINI DP IN Connecting to Headphones /SERVICE Connecting to Microphone MIC IN Connection Using the Audio Cable MIC OUT ――Use headphones when activating sound with an HDMI-HDMI, DP or MINI DP cable.
Connecting the Product to a PC as a USB HUB Utilizing the Product as a USB HUB Using the product as a hub, connect and use various source devices with the product at the same time. Connecting a PC to the Product ――The product can function as a HUB by connecting to a PC via a USB cable. You can connect a source device A PC cannot connect to multiple source devices at the same time as it has a limited number of input/ output ports available.
――To detect and start a USB device faster, connect the device to the USB 3.0 port on the product. The read/write rate will be affected by the USB device and your PC. Connecting the Power ――The product does not support media play. If you need to play a file in your USB device, please connect the product as a Hub to your PC and play the file on your PC. ――For USB-related problems caused by OS, drive programs or software, please contact relevant suppliers.
Tidying Up the Connected Cables : Headphones hanger : Downward : Upward 1 Connect the corresponding cables. 6 Attach the COVER STAND BODY REAR in the direction as shown in the figure with the buckles not being exposed. 10 2 3 Arrange the cables against the bend Push the COVER STAND BODY REAR in tendency of the cables and pull the cables the direction as shown in the figure. out of the COVER-REAR SUB grooves. 7 Move down the COVER STAND BODY REAR until it covers the stand neck completely.
Correct posture to use the product Driver Installation ――You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ――To install the latest version of the product driver, download it from the Samsung Electronics website at http://www.samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.
Chapter 04 Game A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. In PC mode •• Custom: Customize the screen settings. •• High-Brightness: Maximize the screen brightness. Picture Mode •• FPS: Increase the brightness of darker areas of the FPS game screen.
Refresh Rate Response Time Change the screen refresh rate. A higher refresh rate can reduce eye strain. Increase the response rate of the video or game screen. •• DisplayPort, MiniDP : 60 Hz / 100 Hz / 120 Hz / 144 Hz The Faster and Fastest modes display motion blur-free sharper pictures with faster movements by analyzing movement of liquid crystals in the panel and controlling the LED behavior.
FreeSync FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. How do you enable FreeSync? 1 Set FreeSync to Standard Engine or Ultimate Engine in the OSD menu. 2 Enable FreeSync in AMD Radeon Settings: This feature will eliminate screen tearing and lag during game play. Improve your gaming experience.
The models in the Graphic Cards list supports FreeSync FreeSync can only be used with specific AMD graphics card models. Refer to the following list for supported graphics cards: Make sure to install the latest official graphics drivers from AMD that support FreeSync. ――For additional AMD graphics card models that support the FreeSync feature, visit the official AMD website. ――Select FreeSync Off if you are using a graphics card from a different manufacturer.
In AV mode •• 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts. •• 16:9: Display the picture with an aspect ratio of 16:9. •• 21:9: Display the picture with an aspect ratio of 21:9. •• 32:9: Display the picture with an aspect ratio of 32:9. •• Screen Fit: Display the picture with the original aspect ratio without cutting off. Save Settings Save up to three custom game modes to suit your preferences.
Chapter 05 Picture A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. In PC mode •• Custom: Customize the screen settings. •• High-Brightness: Maximize the screen brightness. Picture Mode •• FPS: Increase the brightness of darker areas of the FPS game screen.
Brightness Color You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. A higher value will make the picture appear brighter. ――This menu is not available when Eco Saving Plus is enabled. ――This menu is not available when Picture Mode is set to Cinema mode. ――This menu is not available when Eye Saver Mode is enabled. ――This menu is not available when Eye Saver Mode is enabled. ――This menu is not available when PBP is enabled.
HDMI Black Level Eye Saver Mode If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/ color degradation, black level, etc.) may occur, depending on the connected source device. In such case, HDMI Black Level can be used to adjust the image quality. Set to an optimum picture quality suitable for eye relaxation. If this is the case, correct the degraded picture quality using HDMI Black Level. ――This function is only available in HDMI1, HDMI2 mode.
PBP ――When the PBP function is enabled, the resolution will not be able to automatically switch to the optimum resolution due to a compatibility issue between the graphics card and the Windows system. Set PBP Mode to Off. Alternatively, restart the monitor, then set the resolution to the optimum setting using Configuring the PBP Settings. the Windows interface. PBP Mode Enable or disable the PBP Mode function.
Aspect Ratio Sound Source Select the image size for each screen. Set which screen you want to hear the sound for. •• 16:9(16:9): Select this option if you want to use PBP mode where the optimum resolution for the left and right sides of the screen is 1920 x 1080 (width x height).
Chapter 06 OnScreen Display A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Display Time Set the on-screen display (OSD) menu to automatically disappear if the menu is not used for a specified period of time.
Chapter 07 System A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Local Dimming Control the brightness of individual areas on the screen to maximise contrast automatically. Lighting •• Off: Deactivate the Local Dimming function.
Eco Saving Plus PC/AV Mode The Eco Saving Plus function reduces power consumption by controlling the electric current used by the monitor panel. Set PC/AV Mode to AV. The picture size will be enlarged. ――This menu is not available when Eye Saver Mode is enabled. ――This menu is not available when Local Dimming is enabled. ――This menu is not available when PBP is enabled. •• Off: Deactivate the Eco Saving Plus function.
DisplayPort Ver. Key Repeat Time Select your DisplayPort version. Control the response rate of a button when the button is pressed. ――Incorrect settings may cause the screen to go blank. If this occurs, check the device specifications. Acceleration, 1 sec, or 2 sec can be selected. If No Repeat is selected, a command responds only once when a button is pressed.
Information HDR Automatically provide an optimal HDR effect based on the video source. If an HDR signal has been processed by some devices (graphics card/player, etc.), the signal will not output any HDR metadata and thus will not be recognized as an HDR signal. In this case, Local Dimming needs to be enabled manually so as to ensure optimal HDR effects. View the current input source, frequency and resolution.
Pre-requisite to the use of HDR: 1 Using a HDR-supported graphics card in combination with a HDR-supported game and connecting to the HDMI/DP/MINI DP port of this product can enable the HDR effect. ――For information about whether the graphics card and game support HDR, visit their manufacturer’s websites. Sometimes, the latest versions of the graphics card driver or game updates need to be installed to enable the HDR effect. 2 When a Blu-Ray DVD that supports HDMI 2.
Chapter 08 Installing the Software Easy Setting Box System Requirements OS Hardware •• Windows 7 32Bit/64Bit •• At least 32MB of memory •• Windows 8 32Bit/64Bit •• At least 60MB of free space on the hard disk drive •• Windows 8.1 32Bit/64Bit Easy Setting Box enables users to use the monitor by partitioning multiple sections. To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at http://www.samsung.com.
Chapter 09 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center ――Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. Testing the Product Check if your product is operating normally by using the product test function. If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.
Not Optimum Mode is displayed. Sound issue This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product. There is no sound. Change the maximum resolution and frequency to suit the product performance, referring to Standard Signal Mode Table (P.48). Check the connection of the audio cable or adjust the volume. The images on the screen look distorted. The volume is too low. Check the cable connection to the product. Adjust the volume.
Q&A ――Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. •• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Refresh rate under Monitor settings. •• Windows 8(Windows 8.
Chapter 10 Specifications General Model Name C49HG90DM* Size 49 Class (48.9 Inches / 124.2 cm) Display area 1195.8 mm (H) x 336.3 mm (V) 47.1 Inches (H) x 13.2 Inches (V) Pixel Pitch 0.3114 mm (H) x 0.3114 mm (V) 0.01226 Inches (H) x 0.01226 Inches (V) Maximum Pixel Clock 660 MHz Power Supply AC 100 - 240 V - (+/- 10 %), 50/60 Hz ± 3 Hz Refer to the label at the back of the product as the standard voltage can vary in different countries.
Standard Signal Mode Table Synchronization Resolution Horizontal Frequency 30 – 170 kHz Vertical Frequency 24 – 144 Hz Optimum resolution 3840 x 1080 @ 120 Hz (HDMI) 3840 x 1080 @ 144 Hz (DisplayPort/MINI DisplayPort) Maximum resolution 3840 x 1080 @ 120 Hz (HDMI) 3840 x 1080 @ 144 Hz (DisplayPort/MINI DisplayPort) If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted.
Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA DMT, 1280 x 1024 79.976 75.025 135.000 +/+ VESA DMT, 1440 x 900 55.935 59.887 106.500 -/+ VESA DMT, 1600 x 900 60.000 60.000 108.000 +/+ VESA DMT, 1680 x 1050 65.290 59.954 146.250 -/+ VESA DMT, 1920 x 1080 67.500 60.000 148.500 +/+ CEA, 2560 x 1080 66.000 60.000 198.000 +/+ VESA CVT, 3840 x 1080 66.625 59.968 266.500 +/- VESA CVT, 3840 x 1080 113.250 99.
Chapter 11 Appendix Responsibility for the Pay Service (Cost to Customers) A Product damage caused by customer's fault ――When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician •• External impact or drop. in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc. •• If a service technician gives instructions on how to use product or simply adjusts options without disassembling product.