User Manual

3
Base on the test result, select Yes / / No Show Again.
Self Diagnosis Complete
If the test screen is okay during Self Diagnosis,
your monitor may not have a problem. If the problem
persists, follow the steps below:
-Turn off your monitor and any other connected
device, such as a PC. Turn on your monitor first a
nd then the other connected device.
-Update the operating system and graphics card driver
to the latest version and restart your PC.
-Connect the other device, such as a PC, to a different
input port on your monitor.
-Reset your monitor by pressing the jog button on the
monitor and selecting System > Reset All.
-Replace the cable with the one enclosed with your
monitor.
OK
• You will see the following screen when you select .No
Do you still see the same problem on the test screen?
If you need to see the photo again, click Show Again.
OK
Yes
Show Again
• You will see the following screen when you select Yes.
26
Self Diagnosis Complete
Contact the Samsung Call Center for assistance.
Please have the following information ready:
- Model Code: *******
- Software Version: ***-**********-****.*
OK