User Manual S24A40*U S27A40*U The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
Table of contents Before Using the Product Safety Precautions Electricity and Safety Installation Operation 4 4 5 6 Cleaning 7 Correct posture to use the product 8 Preparations Installation Attaching the Stand Precautions for moving the product Checking the space around the product Adjusting the Product Tilt and Height Rotating the Product Anti-theft Lock Wall Mount Kit Specifications (VESA) 9 9 10 10 11 11 12 13 Control Panel 14 Direct Key guide 15 Connecting and Using a Source Device Menu Re
Table of contents Troubleshooting Guide Appendix Requirements Before Contacting Samsung Customer Service Center Product diagnosis (Screen issue) Checking the Resolution and Frequency Check the following.
Chapter 01 Before Using the Product Safety Precautions Electricity and Safety Warning A serious or fatal injury may result if instructions are not followed. Caution Personal injury or damage to properties may result if instructions are not followed. Warning •• Do not use a damaged power cord or plug, or a loose power socket. •• Do not use multiple products with a single power socket. •• Do not touch the power plug with wet hands. •• Insert the power plug all the way in so it is not loose.
Installation Caution •• Do not drop the product while moving. Warning •• Do not set down the product on its front. •• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. •• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding. •• Keep the plastic packaging out of the reach of children. ‒‒ Children may suffocate.
Operation Warning •• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒‒ Contact Samsung Customer Service Center for repairs. •• To move the product, first disconnect all the cables from it, including the power cable. •• Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).
Caution •• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒‒ Set the screen to power-saving mode or moving-picture screen saver when not using the product for an extended period of time. •• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc). ‒‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
Correct posture to use the product Use the product in the correct posture as follows: •• Straighten your back. •• Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. •• Keep your eyes directly in front of the screen. •• Adjust the angle so light does not reflect on the screen. •• Keep your forearms perpendicular to your upper arms and level with the back of your hands. •• Keep your elbows at about a right angle.
Chapter 02 Preparations Installation Attaching the Stand ――Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ――Disassembly is the reverse order of assembly. 1 Put the stand base onto the stand neck as the direction shown in the figure. Check that the stand neck is firmly connected to avoid injury caused by falling of the base. 3 Push the assembled stand into the main body in the direction of the arrow as shown in the figure.
Precautions for moving the product Checking the space around the product Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product. ――The exterior may differ depending on the product. 10cm 10 cm (3.93 Inches) 10cm 10 cm (3.93 Inches) • Hold the lower corners or edges of the product when moving it.
Adjusting the Product Tilt and Height Rotating the Product ――The color and shape of parts may differ from what is shown. Specifications are subject to change without ――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -4.0° (±2.0°) ~ 24.0° (±2.0°) notice to improve quality. -2.0° (±2.0°) (±2.0°) ~~ 92.0° (±2.0°) -2.0° 00~~135.0 135.0mm mm (±5.0 (±5.0 mm) mm) -45.0°(±2.0°) (±2.0°) ~~ 45.0° 45.0° (±2.0°) (±2.0°) -45.
Anti-theft Lock You can rotate your product as shown below. 1 2 3 ――An anti-theft lock allows you to use the product securely even in public places. ――The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided with your anti-theft locking device for details. To lock an anti-theft locking device: 4 5 6 •• Be sure to fully extend the stand before rotating the product.
Wall Mount Kit Specifications (VESA) ――Install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, please contact your nearest dealer for additional information. If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.
Control Panel Parts Description JOG Button ――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Multi directional button that helps navigate. This LED is power status indicator. Power LED ――You can select the power LED operation to be enabled or disabled on the menu screen. ( → System → Power LED On) Function Key Guide To use the Function Key Guide, press the JOG button when the screen is turned on.
Direct Key guide ――The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes. Brightness Volume Features Eye Saver Mode Off •• UP/DOWN: Adjust Brightness, Contrast, Sharpness. •• LEFT/RIGHT: Adjust Volume. •• PRESS(ENTER): Display Function Key Guide.
Chapter 03 Connecting and Using a Source Device Read below before connecting the product. 1 Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. 2 Before connecting the product, make sure you remove the power cables from both the product and the external device to prevent damage to the product due to a short circuit or over current.
Ports Port Description •• Connect to a USB device. These ports are enabled when a PC is connected to the port using a USB Type-C cable. ――The functions available may vary depending on the product model. The color and shape of parts may differ Connect to a USB device. from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product. •• Connect to a USB device. •• Used to update the software. DP Connects to a PC using a DP cable.
Connecting and Using a PC Connection Using an DP Cable Select a connection method suitable for your PC. Connection Using the HDMI Cable ――It is recommended to use the DP cable provided as an accessory. If not provided, be sure to use a DP cable of 1.5 m or below. ――It is recommended to use the HDMI cable provided as components. If not provided, be sure to use authorized Connecting to headphones or earphones cable for HDMI cable connections.
Connecting the Product to a PC as a USB HUB Connection Using the USB Type-C Cable ――Check the bandwidth of your USB Type-C cable whether it is available. The output may not be adequate depending on the cable specification and condition. ――Do not quickly connect or disconnect the connector and power cable, because it requires some time.
Tidying Up the Connected Cables 1 2 Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting. ――If the optimum resolution is not selected, the message will appear up to three times for a specified time even when the product, is turned off and on again.
Chapter 04 Menu Function Key Guide → ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Picture 2nd Picture Mode 3rd Description This menu provides an optimum picture quality suitable for the environment where the product will be used. ――This menu is not available when Eco Saving Plus is enabled. ――This menu is not available when Game Mode is enabled.
2nd 3rd Description In AV mode When the external input is connected through HDMI/DP/USB Type-C and PC/AV Mode is set to AV, Picture Mode has four automatic picture settings (Dynamic, Standard, Movie and Custom) that are preset at the factory. You can activate either Dynamic, Standard, Movie or Custom. You can select Custom which automatically recalls your personalized picture settings. •• Dynamic: Select this mode to view a sharper image than in Standard mode.
2nd Color 3rd Description Adjust the tint of the screen. •• Color Tone: Select a color tone that best suits your viewing needs. •• Red: Adjust the red saturation level. Values closer to 100 mean greater intensity for the color. •• Green: Adjust the green saturation level. Values closer to 100 mean greater intensity for the color. •• Blue: Adjust the blue saturation level. Values closer to 100 mean greater intensity for the color. •• Gamma: Adjust the middle level of luminance.
2nd Response Time 3rd Description Accelerate the panel response rate to make video appear more vivid and natural. ――Use Standard mode when not playing a video or game. Screen Ratio Change the picture size. ――This option is not available when FreeSync is in On mode. In PC mode •• Auto / Wide In AV mode •• 4:3 / 16:9 / Screen Fit ――The function may not be supported depending on the ports provided with the product. ――Changing the Screen Ratio is available when the following conditions are satisfied.
OnScreen Display 2nd 3rd Description Transparency Set the transparency for the menu windows. Position •• H-Position: Move the menu position to the left or right. Language Set the menu language. •• V-Position: Move the menu position up or down. ――A change to the language setting will only be applied to the onscreen menu display. Display Time Set how long the menu window will remain on screen for when it is not in use.
System 2nd 3rd Description FreeSync FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. FreeSync can be operated when you use AMD's graphic card with supporting FreeSync solution. For more information, see FreeSync page. Volume Change the Volume setting. Eco Saving Plus The Eco Saving Plus function reduce power consumption by controlling the electric current used by the monitor panel. •• Off: Deactivate the Eco Saving Plus function.
2nd Auto Source Switch 3rd Description When there is no signal, the display automatically switches to the newly connected device. ――This function may not be supported depending on the model or geographical area. Key Repeat Time Control the response rate of a button when the button is pressed. Acceleration, 1 sec, or 2 sec can be selected. If No Repeat is selected, a command responds only once when a button is pressed.
Support 2nd Self Diagnosis 3rd Description Perform this test when you experience a problem with your monitor's picture. ――Never turn off the power nor change the input source during self diagnosis. If possible, try not to interrupt testing. Software Update Update software using an update file on a USB device. 1 Save the update file (in .bin format) that you downloaded from the Samsung website (http://www.samsung.com/sec) to a USB device. 2 Connect the USB device to the Select port on the monitor.
Chapter 05 Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website (http://www. samsung.com). ――You can set the optimum resolution and frequency for this product by installing the corresponding drivers. Easy Setting Box enables users to use the monitor by partitioning multiple sections. To install the latest version of Easy Setting Box, download it from the Samsung website (http://www. samsung.com).
Chapter 06 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center ――Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. Product diagnosis (Screen issue) If a problem occurs with the product screen, run Self Diagnosis to check that the product is working properly. Checking the Resolution and Frequency Check the following.
The message Check Signal Cable appears. Screen color is inconsistent. Check that the cable is properly connected to the product. Change the Color settings. Check that the device connected to the product is powered on. The colors on the screen have a shadow and are distorted. Not Optimum Mode is displayed. Change the Color settings. This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product. White does not really look white.
Sound issue There is no sound. Re-check the condition of the connected headphone or earphone and/or adjust the volume. Check the volume. Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software program. Video is available but there is no sound.
Q&A ――Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. •• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •• Windows 8(Windows 8.
Chapter 07 Specifications General Model Name S24A400UJ*/S24A402UJ*/S24A404UJ*/S24A406UJ*/S24A408UJ* S27A400UJ*/S27A402UJ*/S27A404UJ*/S27A406UJ*/S27A408UJ* Size 24 Class (23.8 Inches / 60.4 cm) 27 Class (27.0 Inches / 68.6 cm) Display area 527.04 mm (H) x 296.46 mm (V) 597.89 mm (H) x 336.31 mm (V) Pixel Pitch 0.2745 mm (H) x 0.2745 mm (V) 0.3114 mm (H) x 0.
•• Plug-and-Play This product can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the product and PC system optimizes the product settings. Product installation takes place automatically. However, you can customize the installation settings if desired. •• Panel Dots (Pixels) Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the LCD panel. This does not affect product performance.
Standard Signal Mode Table S24A400UJ*/S24A402UJ*/S24A404UJ*/S24A406UJ*/ S24A408UJ* Model Name Synchronization (PANEL Spec) Resolution S27A400UJ*/S27A402UJ*/S27A404UJ*/S27A406UJ*/ S27A408UJ* Horizontal Frequency 30 – 84 kHz 30 – 84 kHz Vertical Frequency 48 – 75 Hz 48 – 75 Hz Optimum Resolution 1920x1080@60Hz 1920x1080@60Hz Maximum Resolution 1920x1080@75Hz 1920x1080@75Hz If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically
Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1280 x 1024 79.976 75.025 135.000 +/+ VESA, 1440 x 900 55.935 59.887 106.500 -/+ VESA, 1600 x 900 60.000 60.000 108.000 +/+ VESA, 1680 x 1050 65.290 59.954 146.250 -/+ VESA, 1920 x 1080 67.500 60.000 148.500 +/+ VESA, 1920 x 1080 83.894 74.973 174.
Chapter 08 Appendix Responsibility for the Pay Service (Cost to Customers) A Product damage caused by customer's fault ――When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician •• External impact or drop. in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
FreeSync FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. This feature will eliminate screen tearing and lag during game play. Improve your gaming experience. The displayed FreeSync menu items on the product may vary, depending on the product model and compatibility with the AMD graphics card. •• Off: Disable FreeSync. •• On: Turn on the AMD graphics cards' FreeSync function. You may experience intermittent flickers when playing some games.
