User Manual S27A80* S32A80* S27A80*U The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Table of contents Before Using the Product Safety Precautions Electricity and Safety Installation Operation 4 4 5 6 Cleaning 7 Correct posture to use the product 8 Preparations Installation Attaching the Stand Precautions for moving the product Checking the space around the product Adjusting the Product Tilt and Height Rotating the Product Anti-theft Lock Wall Mount Kit Specifications (VESA) 9 9 10 10 11 11 12 13 Control Panel 14 Direct Key Guide 15 Connecting and Using a Source Device Menu Re
Table of contents Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre Product diagnosis (Screen issue) Checking the Resolution and Frequency Check the following.
Chapter 01 Before Using the Product Safety Precautions Electricity and Safety Warning A serious or fatal injury may result if instructions are not followed. Caution Personal injury or damage to properties may result if instructions are not followed. •• Do not use a damaged power cord or plug, or a loose power socket. •• Do not use multiple products with a single power socket. •• Do not touch the power plug with wet hands. CAUTION •• Insert the power plug all the way in so it is not loose.
Installation Caution •• Do not drop the product while moving. Warning •• Do not set down the product on its front. •• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. •• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding. •• Keep the plastic packaging out of the reach of children. ‒‒ Children may suffocate.
Operation Warning •• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒‒ Contact Samsung Customer Service Centre for repairs. •• To move the product, first disconnect all the cables from it, including the power cable. •• Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).
Caution •• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒‒ Set the screen to power-saving mode or moving-picture screen saver when not using the product for an extended period of time. •• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc). ‒‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
Correct posture to use the product Use the product in the correct posture as follows: •• Straighten your back. •• Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. •• Keep your eyes directly in front of the screen. •• Adjust the angle so light does not reflect on the screen. •• Keep your forearms perpendicular to your upper arms and level with the back of your hands. •• Keep your elbows at about a right angle.
Chapter 02 Preparations Installation Attaching the Stand ――Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ――Disassembly is the reverse order of assembly. 1 Put the stand base onto the stand neck as the direction shown in the figure. Check that the stand neck is firmly connected. 3 Push the assembled stand into the main body in the direction of the arrow as shown in the figure. 4 Stand up the monitor as shown in the figure.
Precautions for moving the product Checking the space around the product Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product. ――The exterior may differ depending on the product. 10 cm •• Hold the lower corners or edges of the product when moving it. •• Do not directly apply pressure on the screen.
Adjusting the Product Tilt and Height Rotating the Product ――The colour and shape of parts may differ from what is shown. Specifications are subject to change without ――The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -2.0° (±2.0°) ~ 25.0° (±2.0°) notice to improve quality. -2.0° (±2.0°) ~ 92.0° (±2.0°) 0 ~ 120.0 mm (±5.0 mm) -30.0° (±2.0°) ~ 30.0° (±2.0°) •• The product tilt and height can be adjusted.
Anti-theft Lock You can rotate your product as shown below. 1 2 3 ――An anti-theft lock allows you to use the product securely even in public places. ――The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided with your anti-theft locking device for details. To lock an anti-theft locking device: 4 5 6 •• Be sure to fully extend the stand before rotating the product.
Wall Mount Kit Specifications (VESA) ――Install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, please contact your nearest dealer for additional information. If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.
Control Panel Parts Description 5-Way Button ――The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Multi directional button that helps navigate. This LED is power status indicator. Power LED ――You can select the power LED operation to be enabled or disabled on the menu screen.
Direct Key Guide ――On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed. Eye Saver Mode Volume Source Features Eye Saver Mode Off ――The Direct Key Guide screen shows if Eye Saver Mode is enabled. (Off, Low, High) ――When the product not displays the OSD menu, the 5-Way Button could be used as below. •• UP: Adjust Brightness, Contrast, Eye Saver Mode. •• DOWN: Adjust Volume, Mute. •• LEFT/RIGHT: Adjust Source.
Chapter 03 Connecting and Using a Source Device Read below before connecting the product. 1 Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. 2 Before connecting the product, make sure you remove the power cables from both the product and the external device to prevent damage to the product due to a short circuit or over current.
Ports Port Description Connect to an audio output device such as headphones. ――The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product. •• Connect to a USB device. •• Used to update the software. •• Connect to a USB device. •• These ports are enabled when a PC is connected to the USB Type-C cable. port using a ――S27A80*U model only.
Connecting and Using a PC Connection Using an DP Cable Select a connection method suitable for your PC. Connection Using the HDMI Cable ――It is recommended to use the DP cable provided as an accessory. If not provided, be sure to use a DP cable of 1.5 m or below. Connecting to headphones or earphones ――It is recommended to use the HDMI cable provided as components. If not provided, be sure to use authorized cable for HDMI cable connections.
Connection Using the USB Type-C Cable (S27A80*U model only.) ――It is recommended to use the USB Type-C cable provided as an accessory. ――Check the bandwidth of your USB Type-C cable whether it is available. The output may not be adequate depending on the cable specification and condition. ――Do not quickly connect or disconnect the connector and power cable, because it requires some time.
Connecting the Product to a PC as a USB HUB S27A80* / S32A80* Using the product as a hub, connect and use various source devices with the product at a time. ――To detect and start a USB device faster, connect the USB device to the port on the product. The read/ write rate will be affected by the USB device and your PC. ――For USB-related problems caused by OS, drive programmes or software, please contact relevant suppliers.
Tidying Up the Connected Cables 1 1 2 1 Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting. ――If the optimum resolution is not selected, the message will appear up to three times for a specified time even when the product is turned off and on again.
Chapter 04 Menu Function Key Guide → ――The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Picture 2nd Picture Mode 3rd Description This menu provides an optimum picture quality suitable for the environment where the product will be used. ――This menu is not available when Eco Saving Plus is enabled. ――This menu is not available when Game Mode is enabled.
2nd 3rd Description In AV mode When the external input is connected through HDMI/DP/USB Type-C (S27A80*U model only.) and PC/AV Mode is set to AV, Picture Mode has four automatic picture settings (Dynamic, Standard, Movie and Custom) that are preset at the factory. You can activate either Dynamic, Standard, Movie or Custom. You can select Custom which automatically recalls your personalised picture settings. •• Dynamic: Select this mode to view a sharper image than in Standard mode.
2nd Color 3rd Description Adjust the tint of the screen. •• Red: Adjust the red saturation level. Values closer to 100 mean greater intensity for the colour. •• Green: Adjust the green saturation level. Values closer to 100 mean greater intensity for the colour. •• Blue: Adjust the blue saturation level. Values closer to 100 mean greater intensity for the colour. •• Color Tone: Select a colour tone that best suits your viewing needs. •• Gamma: Adjust the middle level of luminance.
2nd Game Mode 3rd Description Configure the product screen settings for game mode. Use this feature when playing games on a PC or when a game console such as PlayStation™ or Xbox™ is connected. ――This menu is not available when Eye Saver Mode is enabled. ――This menu is not available when PIP/PBP Mode is enabled. ――This menu is not available when sRGB is enabled. ――When the product turns off, enters power-saving mode or changes input sources, Game Mode turns Off even if it is set to On.
Eye Care 2nd 3rd Adaptive Picture Description Optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing. ――This option is available when Eco Sensor Mode is set to Off. ――This menu is not available when sRGB is enabled. Min. Backlight Minimizes screen backlight when running Adaptive Picture. ――This menu is not available when sRGB is enabled. Eye Saver Mode Set to an optimum picture quality suitable for eye relaxation.
2nd Sound Source 3rd Description Set which screen you want to hear the sound for. In PIP mode •• / In PBP mode •• / Source Select the source for each screen. Screen Ratio Choose the size and aspect ratio of the picture displayed on screen. In PC mode •• Auto / Wide In AV mode •• 4:3 / 16:9 / Screen Fit ――The function may not be supported depending on the ports provided with the product. ――Changing the Screen Ratio is available when the following conditions are satisfied.
OnScreen Display 2nd 3rd Description Transparency Set the transparency for the menu windows. Position •• H-Position: Move the menu position to the left or right. •• V-Position: Move the menu position up or down. Language Set the menu language. ――A change to the language setting will only be applied to the onscreen menu display. Display Time Set how long the menu window will remain on screen for when it is not in use. Display Time Info Show the time left until the menu window disappears.
System 2nd 3rd Description Volume Change the Volume setting. Eco Saving Plus The Eco Saving Plus function reduces power consumption by controlling the electric current used by the monitor panel. •• Off: Deactivate the Eco Saving Plus function. •• Auto: The power consumption will automatically be reduced by about 10% over the current setting. (The reduction of power consumption depends on the customer screen brightness condition.) •• Low: Saves up to 25 % energy compared to the maximum brightness.
2nd 3rd PC/AV Mode Description Set PC/AV Mode to AV. The picture size will be enlarged. This option is useful when you view a movie. ――Products with a display area of 16:9 or 16:10 are only supported. DisplayPort Ver. Select the DisplayPort version to use. ――Incorrect settings may cause the screen to go blank. If this occurs, check the device specifications. Input Port Ver. Select an HDMI version. ――The supportable device and resolution may differ depending on its version.
2nd Accessibility 3rd Description Configures the accessibility options. •• High Contrast: Increase the contrast between the text and background for the Settings menu. •• Grayscale: Change the color sense of the screen to black-and white tone. •• Color Inversion: Invert the colors of the Settings menu. White becomes black, black becomes white, and other colors are inverted according to RGB color values. USB-C Preference Choose between high resolution and data transfer speed.
Support 2nd Self Diagnosis 3rd Description Perform this test when you experience a problem with your monitor's picture. ――Never turn off the power nor change the input source during self diagnosis. If possible, try not to interrupt testing. Software Update Update software using an update file on a USB device. 1 Save the update file (in .bin format) that you downloaded from the Samsung website (http://www.samsung.com/sec) to a USB device. 2 Connect the USB device to the Select port on the monitor.
Chapter 05 Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website (http://www. samsung.com). ――You can set the optimum resolution and frequency for this product by installing the corresponding drivers. Easy Setting Box enables users to use the product by partitioning multiple sections. To install the latest version of Easy Setting Box, download it from the Samsung website (http://www. samsung.com).
Chapter 06 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre ――Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. Product diagnosis (Screen issue) If a problem occurs with the product screen, run Self Diagnosis to check that the product is working properly.
The message Check the cable connection and the settings of the source device. appears. Screen colour is inconsistent. Check that the cable is properly connected to the product. Change the Color settings. Check that the device connected to the product is powered on. The colours on the screen have a shadow and are distorted. → System → PC/AV Mode → DisplayPort, HDMI, USB Type-C Check the PC/AV Mode status. ( (S27A80*U model only.) → PC or AV.) Change the Color settings. → System → Input Port Ver. → 1.
Sound issue There is no sound. Re-check the condition of the connected headphone or earphone and/or adjust the volume. Check the volume. Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software programme. Video is available but there is no sound.
Q&A ――Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. •• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •• Windows 8(Windows 8.
Chapter 07 Specifications General Model Name S27A80* / S27A80*U S32A80* Size 27 Class (26.9 Inches / 68.4 cm) 32 Class (31.5 Inches / 80.0 cm) Display area 596.736 mm (H) x 335.664 mm (V) 697.306 mm (H) x 392.234 mm (V) Pixel Pitch 0.1554 mm (H) x 0.1554 mm (V) 0.18159 mm (H) x 0.18159 mm (V) Maximum Pixel Clock 594 MHz (HDMI) 533.25 MHz (DisplayPort, USB Type-C (S27A80*U model only.
Standard Signal Mode Table Model Name Synchronization Resolution S27A80* / S32A80* / S27A80*U Horizontal Frequency 30 ~ 135 kHz Vertical Frequency 30 ~ 75 Hz Optimum Resolution 3840 x 2160 @ 30 Hz (HDMI 1.4) Maximum Resolution 3840 x 2160 @ 60 Hz (HDMI 2.0, DisplayPort, USB Type-C (S27A80*U model only.)) If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted.
Port Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) HDMI IN DP IN / USB Type-C IN VESA, 1280 x 1024 63.981 60.020 108.000 +/+ O O VESA, 1280 x 1024 79.976 75.025 135.000 +/+ O O VESA, 1440 x 900 55.935 59.887 106.500 -/+ O O Resolution VESA, 1600 x 900 60.000 60.000 108.000 +/+ O O VESA, 1680 x 1050 65.290 59.954 146.250 -/+ O O VESA, 1920 x 1080 56.250 50.000 148.500 +/+ O - VESA, 1920 x 1080 67.500 60.
Chapter 08 Appendix Responsibility for the Pay Service (Cost to Customers) A Product damage caused by customer's fault ――When the service is requested, in spite of in warranty, we may charge you for a visit from a service •• External impact or drop. technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
