User Manual S*R35* The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. The contents of this manual are subject to change without notice to improve quality. © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Table of contents Before Using the Product Connecting and Using a Source Device Securing the Installation Space 4 Read below before installing the monitor.
Table of contents Information Information Appendix 34 Installing the Software Easy Setting Box Restrictions and Problems with the Installation System Requirements Responsibility for the Pay Service (Cost to Customers) Not a product defect A Product damage caused by customer's fault Others 43 43 43 43 35 35 35 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center 36 Product diagnosis (Screen issue) 36 Checking the Resolution and Frequency 36 Check the following.
Chapter 01 Before Using the Product 10 cm (3.93 Inches) 10 cm (3.93 Inches) Securing the Installation Space Safety Precautions 10 cm (3.93 Inches) 10 cm (3.93 Inches) Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the 10 cm diagram when installing the product. (3.93 Inches) ――The exterior may differ depending on the product.
Cleaning Electricity and Safety High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. Warning ――Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the •• Do not use a damaged power cord or plug, or a loose power socket. product(Service fee will be charged.) Do not press the product screen with hands or other objects. There is a risk of damaging the screen.
Installation Warning Caution •• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. •• Do not drop the product while moving. •• Keep the plastic packaging out of the reach of children. ‒‒ Children may suffocate. •• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.) ‒‒ The product may fall and become damaged and/or cause an injury.
Operation Warning •• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒‒ Contact Samsung Customer Service Center for repairs. •• To move the product, first disconnect all the cables from it, including the power cable. •• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Center.
Caution •• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒‒ Set the screen to power-saving mode or moving-picture screen saver when not using the product for an extended period of time. •• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc). ‒‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
•• Do not hold the product upside-down or move it by holding the stand. ‒‒ The product may fall and become damaged or cause an injury. •• Looking at the screen too close for an extended period of time can deteriorate your eyesight. •• Do not use humidifiers or stoves around the product. •• Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use. •• Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.
Chapter 02 Preparations Parts Parts Description JOG Button Multi directional button that helps navigate. ――The JOG button is located on the rear left side of the product. The button can be used to move up, down, left or right, or as Enter. Control Panel This LED is power status indicator and works as ――The colour and shape of parts may differ from what is shown. Specifications are subject to change without •• Power On (Power button): Off notice to improve quality.
Direct Key guide ――On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed. Brightness Auto Adjustment Features Eye Saver Mode Off •• UP/DOWN: Adjust Brightness, Contrast, Sharpness. •• LEFT/RIGHT: Adjust Auto Adjustment. ――Changing the resolution in Display Properties will activate the Auto Adjustment function. ――This function is only available in Analog mode. •• PRESS(ENTER): Display Function Key Guide.
Function Key Guide ――To use the Function Key Guide, press the JOG button. Then the following window appears. UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes. PRESS(ENTER): The selected item will be applied. Return Description Selects to change the input signal by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input signal has been changed.
When the product displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. JOG Button Power saving/Non-signal mode UP Source Change Configuring Brightness, Contrast and Sharpness from Direct Key Guide Adjust the Brightness, Contrast and Sharpness by moving the JOG button. Down PRESS(ENTER) for 2 seconds Sharpness Power Off 100 Brightness Contrast When the product displays the menu the JOG Button could be used as below.
Types of Ports ――The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product. Port Description Connects to a source device using an HDMI cable or HDMI-DVI cable. Connect to a PC using the D-SUB cable. Connects to the AC/DC adapter.
Adjusting the Product Tilt Anti-theft Lock ――The colour and shape of parts may differ from what is shown. Specifications are subject to change without ――An anti-theft lock allows you to use the product securely even in public places. notice to improve quality. ――The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. -2.0° (±2.0°) ~ 22.0° (±2.
Precautions for moving the product ――Power the product off and remove the power cable from the power socket. • Do not directly apply pressure on the screen. • Do not hold the screen when moving the monitor. • Do not hold the product upside down only by the stand. • Hold the lower corners or edges of the monitor when moving it.
Installing a Wall-mount Kit or Desktop Stand •• Notes ‒‒ Using a screw longer than the standard length can damage the internal components of the product. ――Power the product off and remove the power cable from the power socket. 1 ‒‒ The length of screws required for a wall mount that does not comply with the VESA standards may vary depending on the specifications. 2 ‒‒ Do not use screws that do not comply with the VESA standards. Do not attach the wall-mount kit or desktop stand using excessive force.
Installation Attaching the Stand ――Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ――The exterior may differ depending on the product. 1 Insert the stand neck into the stand base in the direction shown in the figure. 2 Check that the stand neck is firmly connected. 3 Tightly fasten the connecting screw at the bottom of the stand base.
Removing the Stand ――Before removing the stand from the product, place the product on a flat and stable surface with the screen facing down. ――The exterior may differ depending on the product. 1 Place the protective Styrofoam (cushion) included in the package on the floor and place the product facing down on the Styrofoam, as shown in the image. 2 Remove the screws from the bottom of the stand neck.
Chapter 03 Connecting and Using a Source Device Read below before installing the monitor. Connecting and Using a PC 1 Before installing the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. ――Connecting parts may differ in different products.
Connection Using the HDMI Cable First make sure that the power cables for product and other devices (e.g. PC, settop box, etc.) are removed. Connecting the Power 1 2 HDMI IN 3 4 Connection Using the HDMI-DVI Cable First make sure that the power cables for product and other devices (e.g. PC, settop box, etc.) are removed. HDMI IN 1 Connect the power cable to the AC/DC adapter 2 Connect the AC/DC adapter to the DC 14V port on the back of the product. 3 Plug the AC/DC adapter into the power outlet.
Tidying Up the Connected Cables 1 Connect cables to their port and route them through the ring on the back of the stand. 4 Secure the HOLDER-CABLE to the stand. (HOOK type) 2 Push the cables further close to the stand. 3 Route the cables through the HOLDER-CABLE. 5 Cables arrangement is complete.
Correct posture to use the product Driver Installation ――You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ――To install the latest version of the product driver, download it from the Samsung Electronics website at http://www.samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.
Chapter 04 Screen Setup Function Key Guide → → Picture Configure the screen settings such as brightness. A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. In PC mode •• Custom: Customize the contrast and brightness as required.
Brightness Color You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. A higher value will make the picture appear brighter. ――This menu is not available when SAMSUNG Bright is set to Cinema or Dynamic Contrast mode. ――This menu is not available when SAMSUNG Bright is set to Dynamic Contrast mode. ――This menu is not available when Game Mode is enabled. ――This menu is not available when Eco Saving Plus is enabled.
HDMI Black Level Game Mode If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/ colour degradation, black level, etc.) may occur, depending on the connected source device. In such case, HDMI Black Level can be used to adjust the image quality. Configure the product screen settings for game mode. If this is the case, correct the degraded picture quality using HDMI Black Level. ――This menu is not available when Eye Saver Mode is enabled.
Picture Size Screen Adjustment Change the picture size. ――This menu is available in Analog mode only. ――This option is not available when FreeSync is enabled.. ――This menu is only available when Picture Size is set to Screen Fit in AV Mode. In PC mode •• Auto: Display the picture according to the aspect ratio of the input source. •• Wide: Display the picture in full screen regardless of the aspect ratio of the input source.
Chapter 05 Adjusting OSD (On Screen Display) settings Function Key Guide → → On Screen Display A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Transparency Set the transparency for the menu windows. Position H-Position Move the menu position to the left or right.
Chapter 06 Setup and Reset Function Key Guide → → System A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. 2 Select OK when the following screen is prompted. The test screen will now be shown. Please look carefully at the screen for the next 5 seconds.
3 Base on the test result, select Yes / No / Show Again. Do you still see the same problem on the test screen? If you need to see the photo again, click Show Again. Yes No Show Again •• You will see the following screen when you select Yes. Self Diagnosis Complete Contact the Samsung Call Center for assistance. Please have the following information ready: ‐ Model Code: ************** ‐ S/N: ************** OK •• You will see the following screen when you select No.
FreeSync FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. This feature will eliminate screen tearing and lag during game play. Improve your gaming experience. The displayed FreeSync menu items on the product may vary, depending on the product model and compatibility with the AMD graphics card. •• Off: Disable FreeSync. •• Standard Engine: Enable the basic FreeSync functions of the AMD graphics card.
Eco Saving Plus PC/AV Mode The Eco Saving Plus function reduces power consumption by controlling the electric current used by the product panel. Set PC/AV Mode to AV. The picture size will be enlarged. ――This option is not available when SAMSUNG Bright is in Dynamic Contrast mode. MAGIC ――This menu is not available when Game Mode is enabled. ――This menu is not available when Eye Saver Mode is enabled. •• Off: Deactivate the Eco Saving Plus function.
Power LED On Configure the settings to enable or disable the power LED located at the lower part of the product. •• Working: The power LED is on when the product is turned on. •• Stand-by: The power LED is on when the product is turned off. Reset All Return all the settings for the product to the default factory settings.
Chapter 07 Information Function Key Guide → → Information A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Information View the current input source mode, frequency and resolution that are in use and the current product version.
Chapter 08 Installing the Software Easy Setting Box System Requirements OS Hardware •• Windows 7 32Bit/64Bit •• At least 32MB of memory •• Windows 8 32Bit/64Bit •• At least 60MB of free space on the hard disk drive Easy Setting Box enables users to use the monitor by partitioning multiple sections. •• Windows 8.1 32Bit/64Bit To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at http://www.samsung.com.
Chapter 09 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center ――Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. Check the following. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked.
The message Check Signal Cable appears. Text is blurry. Check that the cable is properly connected to the product. Check that the device connected to the product is powered on. If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to Control Panel → Fonts → Adjust ClearType text and change Turn on ClearType. Not Optimum Mode is displayed. Video playback is choppy.
Q&A ――Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. •• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Refresh rate under Monitor settings. •• Windows 8(Windows 8.
Chapter 10 Specifications General Model Name S27R350FH*/S27R352FH*/S27R354FH*/S27R356FH*/ S27R358FH* Size 27 Class (27.0 Inches / 68.6 cm) Display area 597.89 mm (H) x 336.31 mm (V) 23.5 Inches (H) x 13.2 Inches (V) Pixel Pitch 0.3114 mm (H) x 0.3114 mm (V) 0.012259 Inches (H) x 0.012259 Inches (V) Maximum Pixel Clock 148.5 MHz (D-SUB) 174.5 MHz (HDMI) Power Supply ――Plug-and-Play This monitor can be installed and used with any Plug-and-Play compatible systems.
Standard Signal Mode Table Model Name Synchronization S27R350FH*/S27R352FH*/S27R354FH*/S27R356FH*/S27R358FH* Horizontal Frequency 30 – 81 kHz Vertical Frequency 56 – 75 Hz (VGA) 50 – 75 Hz (HDMI Freesync off) Resolution Optimum Resolution 1920 x 1080 @ 60 Hz Maximum Resolution 1920 x 1080 @ 60 Hz (D-SUB) 1920 x 1080 @ 75 Hz (HDMI) If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted.
Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA DMT, 1152 x 864 67.500 75.000 108.000 +/+ VESA DMT, 1280 x 720 45.000 60.000 74.250 +/+ VESA DMT, 1280 x 800 49.702 59.810 83.500 -/+ VESA DMT, 1280 x 1024 63.981 60.020 108.000 +/+ VESA DMT, 1280 x 1024 79.976 75.025 135.000 +/+ VESA DMT, 1440 x 900 55.935 59.887 106.500 -/+ VESA DMT, 1600 x 900 RB 60.000 60.000 108.000 +/+ VESA DMT, 1680 x 1050 65.290 59.
Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA DMT, 1280 x 1024 79.976 75.025 135.000 +/+ VESA DMT, 1440 x 900 55.935 59.887 106.500 -/+ VESA DMT, 1600 x 900 RB 60.000 60.000 108.000 +/+ VESA DMT, 1680 x 1050 65.290 59.954 146.250 -/+ VESA DMT, 1920 x 1080 67.500 60.000 148.500 +/+ VESA DMT, 1920 x 1080 83.894 74.973 174.
Chapter 11 Appendix Responsibility for the Pay Service (Cost to Customers) A Product damage caused by customer's fault ――When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician •• External impact or drop. in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc. •• If a service technician gives instructions on how to use product or simply adjusts options without disassembling product.