User Manual U28R55* The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
Table of contents Before Using the Product Connecting and Using a Source Device Securing the Installation Space 4 Read below before installing the product.
Table of contents Adjusting OSD (On Screen Display) settings Information Information Specifications 37 Transparency 31 Position H-Position V-Position 31 31 31 Language 31 Display Time 31 Easy Setting Box Restrictions and Problems with the Installation Upgrade by downloading the firmware from the website System Requirements Self Diagnosis 32 Troubleshooting Guide DisplayPort Ver.
Chapter 01 Before Using the Product Securing the Installation Space Safety Precautions Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product. ――The exterior may differ depending on the product. Warning A serious or fatal injury may result if instructions are not followed.
Cleaning Electricity and Safety High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. Warning ――Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product •• Do not use a damaged power cord or plug, or a loose power socket. (Service fee will be charged.) Do not press the product screen with hands or other objects. There is a risk of damaging the screen.
Installation Warning Caution •• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. •• Do not drop the product while moving. •• Keep the plastic packaging out of the reach of children. ‒‒ Children may suffocate. •• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.) ‒‒ The product may fall and become damaged and/or cause an injury.
Operation Warning •• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒‒ Contact Samsung Customer Service Centre for repairs. •• To move the product, first disconnect all the cables from it, including the power cable. •• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Centre.
Caution •• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒‒ Set the screen to power-saving mode or moving-picture screen saver when not using the product for an extended period of time. •• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc). ‒‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
Chapter 02 Preparations Parts Parts Description JOG Button Multi directional button that helps navigate. ――JOG button is located in the bottom of the screen center, and has 5 directions as UP/DOWN/LEFT/RIGHT/PRESS(ENTER). Control Panel This LED is power status indicator and works as ――The colour and shape of parts may differ from what is shown. Specifications are subject to change without •• Power On (Power button): Power LED Off notice to improve quality.
Function Key Guide ――To use the Function Key Guide, press the JOG button. Then the following window appears. UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes. PRESS(ENTER): The selected item will be applied. Return Parts Source Description Selects to change the input source by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input source has been changed.
When the product displays nothing (i.e. Power saving mode or Non-signal mode), 3 direct keys for control source and power could be used as below. JOG Button Power saving/Non-signal mode UP Source Change Down PRESS(ENTER) for 2 seconds Power Off Direct Key Guide ――On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed. Eye Saver Mode Volume When the product displays the menu, the JOG Button could be used as below.
Configuring Eye Saver Mode, Brightness and Contrast from Direct Key Guide Adjust the Brightness, Contrast and Eye Saver Mode by moving the JOG button. Changing the Volume setting You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed. 50 Volume Mute Contrast Off Eye Saver Mode ――The displayed image may differ depending on the model.
Types of Ports Upgrading the Software via USB ――The functions available may vary depending on the product model. The colour and shape of parts may 1 Connect a USB memory to the SERVICE port shown in the figure. differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product.
3 When the screen as shown in the following figure is displayed, select Yes. Update now Note 1 To perform software upgrade by using a USB memory, first format the USB memory to FAT32. 2 When performing upgrade, make sure that only one BIN file (.bin) is saved in the root directory. Update from version XXXX.X to version XXXX.X? 3 To upgrade the software for the UR55 model, make sure the upgrade files are .bin formats. The file name should follow the naming conventions for the UR55 model (e.g.
Adjusting the Product Tilt Anti-theft Lock ――The colour and shape of parts may differ from what is shown. Specifications are subject to change without ――An anti-theft lock allows you to use the product securely even in public places. notice to improve quality. ――The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. -2.0° (±2.0°) ~ 15.0° (±2.
Precautions for moving the product Wall Mount Kit Specifications (VESA) ――Install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, please contact your nearest dealer for additional information. If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.
Installation Attaching the Stand ――Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. 1 Insert the stand neck into the stand base in the direction shown in the figure. 5 Hold the main body of the product with your hand as shown by the figure. Push the assembled stand into the main body in the direction of the arrow as shown in the figure. 2 Check that the stand neck is firmly connected.
Removing the Stand ――Before removing the stand from the product, place the product on a flat and stable surface with the screen facing down. 1 Place the protective Styrofoam (cushion) included in the package on the floor and place the product facing down on the Styrofoam, as shown in the image. If Styrofoam is unavailable, use a thick sitting mat.
Chapter 03 Connecting and Using a Source Device Read below before installing the product. Connecting and Using a PC 1 Before installing the product, check the shapes of both ports of the supplied signal cables and the Select a connection method suitable for your PC. 2 Before installing the product, make sure you remove the power cables from both the product and ――Provided ports may vary depending on the product.
Connection Using an HDMI-DVI Cable Connecting to headphones or earphones First make sure that the power cables for product and other devices (e.g. PC, settop box, etc.) are removed. HDMI IN 1, HDMI IN 2 ――Use headphones or earphones when activating sound with an HDMI-HDMI or DP cable. ――The headphones or earphones jack supports only the 3 conductor tip-ring-sleeve (TRS) type. ――The audio function is not supported if the source device is connected using the HDMI-DVI cable.
Tidying Up the Connected Cables 1 2 Connect cables to their port and route them through the ring on the Push the cables further close to the stand. back of the stand. 4 Secure the HOLDER-CABLE to the stand. (HOOK type) 3 Route the cables through the HOLDER-CABLE. 5 Cables arrangement is complete.
Correct posture to use the product Driver Installation ――You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ――To install the latest version of the product driver, download it from the Samsung website at http://www. samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.
Chapter 04 Screen Setup Function Key Guide → → Picture Configure the screen settings such as brightness. A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. In PC mode •• Custom: Customise the contrast and brightness as required.
Brightness Color You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. A higher value will make the picture appear brighter. ――This menu is not available when SAMSUNG Bright is set to Cinema or Dynamic Contrast mode. ――This menu is not available when SAMSUNG Bright is set to Dynamic Contrast mode. ――This menu is not available when Game Mode is enabled. ――This menu is not available when Eco Saving Plus is enabled.
SAMSUNG MAGIC Upscale Eye Saver Mode MAGICUpscale function Set to an optimum picture quality suitable for eye relaxation. SAMSUNG can enhance the layers of the picture details and the vividness of the picture. The function has more obvious effects on low-resolution pictures. ――This menu is not available when SAMSUNG Bright is set to Cinema or Dynamic Contrast mode. MAGIC ――This menu is not available when Game Mode is enabled. ――Not available when PIP/PBP Mode is set to On.
Screen Ratio Screen Adjustment Change the picture size. ――This option is only available when PC/AV Mode is set to AV. ――This menu is not available when PIP/PBP Mode is set to On and the Screen Size is set to (PBP Mode). In PC mode •• Auto: Display the picture according to the aspect ratio of the input source. •• Wide: Display the picture in full screen regardless of the aspect ratio of the input source. In AV mode ――This menu is only available when Screen Ratio is set to Screen Fit in AV Mode.
Chapter 05 Configuring the PIP/PBP Settings Function Key Guide → → PIP/PBP A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. PIP/PBP Mode Enable or disable the PIP/PBP Mode function. The PIP (Picture in Picture) function separates the screen into two parts.
Screen Size Source Select the size and aspect ratio of the sub-screen. Select the source for each screen. •• / / / PBP Mode (available in PBP mode(Screen Size )) ――The input source for each screen changes. Position ――The screen may flicker if the input signal is unstable. ――When the input signal of the left and right screens are the same, the operation cannot be performed. Select the position of the sub-screen from the available options. •• / / / ――Not available when PBP is selected.
Screen Ratio PIP Mode (available in PIP mode (Screen Size / )) In PC mode Select the image size for each screen. PBP Mode (available in PBP mode(Screen Size / •• Auto: Display the picture according to the aspect ratio of the each screen input source. )) •• Wide: Display the picture in full screen regardless of the aspect ratio of the each screen input source. In PC mode In AV mode •• Auto: Display the picture according to the aspect ratio of the each screen input source.
Contrast PBP Mode (available in PBP mode(Screen Size )) Adjust the contrast level for each screen. PIP Mode (available in PIP mode(Screen Size / / )) Adjust the contrast level for sub-screen.
Chapter 06 Adjusting OSD (On Screen Display) settings Function Key Guide → → On Screen Display A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Language Set the menu language.
Chapter 07 Setup and Reset Function Key Guide → → System A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. 2 Select OK when the following screen is prompted. The test screen will now be shown. Please look carefully at the screen for the next 5 seconds.
DisplayPort Ver. 3 Base on the test result, select Yes / No / Show Again. Do you still see the same problem on the test screen? If you need to see the photo again, click Show Again. Select the DisplayPort version to use. ――Incorrect settings may cause the screen to go blank. If this occurs, check the device specifications. Yes •• No Show Again You will see the following screen when you select Yes. Self Diagnosis Complete Contact the Samsung Call Center for assistance.
FreeSync FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. This feature will eliminate screen tearing and lag during game play. Improve your gaming experience. The displayed FreeSync menu items on the monitor may vary, depending on the monitor model and compatibility with the AMD graphics card. •• Off: Disable FreeSync. •• On: Turn on the AMD graphics cards' FreeSync function. You may experience intermittent flickers when playing some games.
Eco Saving Plus Reduce energy consumption compared to consumption at the maximum brightness level. Off Timer Plus ――This option is not available when SAMSUNG Bright is in Dynamic Contrast mode. Configuring Off Timer ――This menu is not available when Game Mode is enabled. Off Timer: Turn on Off Timer mode. ――This menu is not available when Eye Saver Mode is enabled. Turn Off After: The off timer can be set within a range of 1 to 23 hours.
PC/AV Mode Key Repeat Time Set PC/AV Mode to AV. The picture size will be enlarged. Control the response rate of a button when the button is pressed. This option is useful when you view a movie. Acceleration, 1 sec, or 2 sec can be selected. If No Repeat is selected, a command responds only once when a button is pressed. •• Set to PC when connected to a PC. •• Set to AV when connected to an AV device. ――Products with a display area of 16:9 or 16:10 are only supported.
Chapter 08 Information Function Key Guide → → Information A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The colour and shape of parts may PIP differ from what is shown. Specifications are subject to change without notice to improve quality.
Chapter 09 Installing the Software Easy Setting Box System Requirements OS Hardware •• Windows 7 32Bit/64Bit •• At least 32MB of memory •• Windows 8 32Bit/64Bit •• At least 60MB of free space on the hard disk drive Easy Setting Box enables users to use the product by partitioning multiple sections. •• Windows 8.1 32Bit/64Bit To install the latest version of Easy Setting Box, download it from the Samsung website at http://www. samsung.com.
Chapter 10 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre ――Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. Check the following. Installation issue The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked.
The message Check the cable connection and the settings of the source device. appears. Text is blurry. Check that the cable is properly connected to the product. Check that the device connected to the product is powered on. If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to Control Panel → Fonts → Adjust ClearType text and change Turn on ClearType.
Q&A ――Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. •• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •• Windows 8(Windows 8.
Chapter 11 Specifications General Model Name U28R55* Size 28 Class (27.9 Inches / 70.8 cm) Display area 620.928 mm (H) x 341.28 mm (V) Pixel Pitch 0.16 mm (H) x 0.16 mm (V) Maximum Pixel Clock 600 MHz (HDMI, DisplayPort) Power Supply AC100-240V~ 50/60Hz Based on the AC voltage of the adapter. For the DC voltage of the product, refer to the product label.
Standard Signal Mode Table Model Name Synchronization Resolution U28R55* Horizontal Frequency 30 ~ 135 kHz (HDMI, DisplayPort) Vertical Frequency 50 ~ 75 Hz (HDMI, DisplayPort) Optimum Resolution Maximum Resolution 3840 x 2160 @ 60 Hz If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted.
Displayport Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1280 x 1024 79.976 VESA, 1440 x 900 55.935 75.025 135.000 +/+ 59.887 106.500 -/+ VESA, 1600 x 900 60.000 60.000 108.000 +/+ VESA, 1680 x 1050 65.290 59.954 146.250 -/+ VESA, 1920 x 1080 67.500 60.000 148.500 +/+ VESA, 2560 x 1440 88.787 59.951 241.500 +/- VESA, 3840 x 2160 133.313 59.997 533.
HDMI Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1440 x 900 55.935 59.887 106.500 -/+ VESA, 1600 x 900 60.000 60.000 108.000 +/+ VESA, 1680 x 1050 65.290 59.954 146.250 -/+ VESA, 1920 x 1080 67.500 60.000 148.500 +/+ VESA, 2560 x 1440 88.787 59.951 241.500 +/- CEA, 3840 x 2160 67.500 30.000 297.000 +/+ CEA, 3840 x 2160 135.000 60.000 594.
Chapter 12 Appendix Responsibility for the Pay Service (Cost to Customers) A Product damage caused by customer's fault ――When the service is requested, in spite of in warranty, we may charge you for a visit from a service •• External impact or drop. technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc.