User Manual

38 English
Warranty
Warranty
During the applicable warranty period, a product will be repaired, replaced, or
the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use
new or reconditioned parts in repairing a product, or replace the product with
a new or reconditioned product. Replacement parts and products are warranted
for the remaining portion of the original product’s warranty or ninety (90) days,
whichever is longer. All replaced parts and products are the property of SAMSUNG
and you must return them to SAMSUNG.
This limited warranty covers manufacturing defects in materials or workmanship
encountered in normal household, noncommercial use of this product and shall
not cover the following: damage that occurs in shipment, delivery, installation, and
uses for which this product was not intended; damage caused by unauthorized
modication or alteration of the product; product where the original factory serial
numbers have been removed, defaced, changed in any way, or cannot be readily
determined; cosmetic damage including scratches, dents, chips, and other damage
to the product’s nishes; damage caused by abuse, misuse, overheating due to
overcooking, glass tray or turntable, pest infestations, accident, re, oods, or
other acts of nature or God; damage caused by use of equipment, utilities, services,
parts, supplies, accessories, applications, installations, repairs, external wiring or
connectors not supplied or authorized by SAMSUNG; damage caused by incorrect
electrical line current, voltage, uctuations and surges; damage caused by failure
to operate and maintain the product according to instructions; in-home instruction
on how to use your product; service to correct installation not in accordance with
electrical or plumbing codes or correction of household electrical or plumbing (i.e.,
house wiring, fuses, or water inlet hoses); and reduced magnetron power output
related to normal aging.
The cost of repair or replacement under these excluded circumstances shall be the
customer’s responsibility.
Visits by an authorized servicer to explain product functions, maintenance or
installation are not covered by this limited warranty. Please contact SAMSUNG at
the number below for assistance with any of these issues.
Warranty (USA)
Samsung over-the-range (OTR) microwave oven
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG
ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original
carton to the original consumer purchaser, is warranted by SAMSUNG against
manufacturing defects in materials or workmanship for the limited warranty
period, starting from the date of original purchase, of:
One (1) Year Parts and Labor
Ten (10) Years Magnetron Part (Part Only)
This limited warranty is valid only on products purchased and used in the United
States that have been installed, operated, and maintained according to the
instructions attached to or furnished with the product. To receive warranty service,
the purchaser must contact SAMSUNG at the address or phone number provided
below for problem determination and service procedures. Warranty service can
only be performed by a SAMSUNG authorized service center. The original dated
bill of sale must be presented upon request as proof of purchase to SAMSUNG or
SAMSUNG’s authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States
during the warranty period at no charge, subject to availability of SAMSUNG
authorized servicers within the customer’s geographic area. If in-home service is
not available, SAMSUNG may elect, at its option, to provide transportation of the
product to and from an authorized service center. If the product is located in an
area where service by a SAMSUNG authorized servicer is not available, you may
be responsible for a trip charge or required to bring the product to a SAMSUNG
authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the
service agent.