User Manual

40 English
Warranty
Warranty (CANADA)
Samsung over-the-range (OTR) microwave oven
Limited warranty to original purchaser
This SAMSUNG brand product, as supplied and distributed by Samsung Electronics
Canada, Inc. (SAMSUNG) and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials and workmanship for a limited warranty period of:
ONE (1) YEAR PARTS AND LABOR, FIVE (5) YEARS PARTS WARRANTY FOR
MAGNETRON
Samsung will charge a repair fee for replacing an accessory or repairing a cosmetic
defect if the damage to the unit and/or damage to or loss of the accessory was
caused by the customer. Items this stipulation covers include:
• A Dented, Scratched, or Broken Door, Handle, Out-Panel, or Control Panel
• A Broken or missing Tray, Guide Roller, Coupler, Filter, or Wire Rack
User Replaceable Parts may be sent to the customer for unit repair. If necessary, a
Service Engineer can be dispatched to perform service.
This limited warranty begins on the original date of purchase, and is valid only
on products purchased and used in the United States. To receive warranty service,
the purchaser must contact SAMSUNG for problem determination and service
procedures. Warranty service can only be performed by a SAMSUNG authorized
service center. The original dated bill of sale must be presented upon request as
proof of purchase to SAMSUNG or SAMSUNG’s authorized service center.
SAMSUNG will repair this product or replace it if cannot repair it, at our option
and at no charge as stipulated herein, with new or reconditioned parts or products
if found to be defective during the limited warranty period specied above. All
replaced parts and products become the property of SAMSUNG and must be
returned to SAMSUNG. Replacement parts and products assume the remaining
original warranty, or ninety (90) days, whichever is longer.
In-home service will be provided during the warranty labor period subject to
availability within the contiguous United States. In-home service is not available
in all areas. To receive in-home service, the product must be unobstructed and
accessible to service personnel. If during in-home service repair can not be
completed, it may be necessary to remove, repair and return the product. If in-
home service is unavailable, SAMSUNG may elect, at our option, to provide for
transportation of our choice to and from a SAMSUNG authorized service center.
Otherwise, transportation to and from the SAMSUNG authorized service center is
the responsibility of the purchaser.
This limited warranty covers manufacturing defects in materials and workmanship
encountered in normal, noncommercial use of this product and shall not apply
to the following, including, but not limited to: damage which occurs in shipment;
delivery and installation; applications and uses for which this product was not
intended; altered product or serial numbers; cosmetic damage or exterior nish;
accidents, abuse, neglect, re, water, lightning or other acts of nature; use of
products, equipment, systems, utilities, services, parts, supplies, accessories,
applications, installations, repairs, external wiring or connectors not supplied or
authorized by SAMSUNG which damage this product or result in service problems;
incorrect electrical line voltage, uctuations and surges; customer adjustments and
failure to follow operating instructions, cleaning, maintenance and environmental
instructions that are covered and prescribed in the instruction book; problems
caused by pest infestations, and overheating or overcooking by user; glass tray
or turntable; reduced magnetron power output related to normal aging. SAMSUNG
does not warrant uninterrupted or error-free operation of the product.