User Manual

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warranty (Canada)

SAMSUNG OVER-THE-RANGE (OTR)

MICROWAVE OVEN

Limited warranty to original purchaser

This SAMSUNG brand product, as supplied and distributed by

Samsung Electronics Canada, Inc. (SAMSUNG) and delivered

new, in the original carton to the original consumer purchaser,

is warranted by SAMSUNG against manufacturing defects in

materials and workmanship for a limited warranty period of:

ONE (1) YEAR PARTS AND LABOR, FIVE (5) YEARS

PARTS WARRANTY FOR MAGNETRON

Samsung will charge a repair fee for replacing an accessory

or repairing a cosmetic defect if the damage to the unit and/

or damage to or loss of the accessory was caused by the

customer. Items this stipulation covers include:

- A Dented, Scratched, or Broken Door, Handle, Out-Panel, or

Control Panel

- A Broken or missing Tray, Guide Roller, Coupler, Filter, or Wire

Rack

User Replaceable Parts may be sent to the customer for unit

repair. If necessary, a Service Engineer can be dispatched to

perform service.

This limited warranty begins on the original date of purchase,

and is valid only on products purchased and used in the

Canada. To receive warranty service, the purchaser must contact

SAMSUNG for problem determination and service procedures.

Warranty service can only be performed by a SAMSUNG

authorized service center. The original dated bill of sale must be

presented upon request as proof of purchase to SAMSUNG or

SAMSUNG’s authorized service center.

SAMSUNG will repair or replace this product, at our option and

at no charge as stipulated herein, with new or reconditioned

parts or products if found to be defective during the limited

warranty period speciﬁed above. All replaced parts and products

become the property of SAMSUNG and must be returned to

SAMSUNG. Replacement parts and products assume the

remaining original warranty, or ninety (90) days, whichever is

longer.

In-home service will be provided during the warranty labor

period subject to availability within the contiguous Canada.

In-home service is not available in all areas. To receive in-home

service, the product must be unobstructed and accessible to

service personnel. If during in-home service repair can not be

completed, it may be necessary to remove, repair and return

the product. If in-home service is unavailable, SAMSUNG may

elect, at our option, to provide for transportation of our choice

to and from a SAMSUNG authorized service center. Otherwise,

transportation to and from the SAMSUNG authorized service

center is the responsibility of the purchaser.

This limited warranty covers manufacturing defects in materials

and workmanship encountered in normal, noncommercial use of

this product and shall not apply to the following, including, but

not limited to: damage which occurs in shipment; delivery and

installation; applications and uses for which this product was not

intended; altered product or serial numbers; cosmetic damage

or exterior ﬁnish; accidents, abuse, neglect, ﬁre, water, lightning

or other acts of nature; use of products, equipment, systems,

utilities, services, parts, supplies, accessories, applications,

installations, repairs, external wiring or connectors not supplied

or authorized by SAMSUNG which damage this product or result

in service problems; incorrect electrical line voltage, ﬂuctuations

and surges; customer adjustments and failure to follow

operating instructions, cleaning, maintenance and environmental

instructions that are covered and prescribed in the instruction

book; problems caused by pest infestations, and overheating or

overcooking by user; glass tray or turntable; reduced magnetron

power output related to normal aging. SAMSUNG does not

warrant uninterrupted or error-free operation of the product.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN

THOSE LISTED AND DESCRIBED ABOVE, AND NO

WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING,

BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR

PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY

PERIODS STATED ABOVE, AND NO OTHER EXPRESS

WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM

OR CORPORATION WITH RESPECT TO THIS PRODUCT

SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL

NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS,

FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR

ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL

DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY

TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL

THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF

SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND

AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE

PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG

AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING

THE FOREGOING, PURCHASER ASSUMES ALL RISK AND

LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER

AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR

PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY

TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED

DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. THIS LIMITED

WARRANTY SHALL NOT EXTEND TO ANYONE OTHER

THAN THE ORIGINAL PURCHASER OF THIS PRODUCT,

IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE

REMEDY.

Some provinces or territories may or may not allow limitations on

how long an implied warranty lasts, or the exclusion or limitation

of incidental or consequential damages, so the above limitations

or exclusions may not apply to you. This warranty gives you

speciﬁc legal rights, and you may also have other rights which

vary from state to state.

To obtain warranty service, please contact SAMSUNG at:

1-800-SAMSUNG (726-7864) or