User Manual

English - 25
07 APPENDIX & WARRANTY
warranty (USA)
SAMSUNG MICROWAVE OVEN
LIMITED WARRANTY TO ORIGINAL
PURCHASER WITH PROOF OF
PURCHASE
This SAMSUNG brand product, as supplied and
distributed by SAMSUNG ELECTRONICS AMERICA, INC.
(SAMSUNG) and delivered new, in the original carton to the
original consumer purchaser, is warranted by SAMSUNG
against manufacturing defects in materials or workmanship
for the limited warranty period, starting on the date of
delivery to the original consumer purchaser, of:
One (1) Year Parts and Labor
Ten (10) Years Magnetron Part (Part Only)
This limited warranty is valid only on products purchased and
used in the United States that have been installed, operated,
and maintained according to the instructions attached to or
furnished with the product. To receive warranty service, the
purchaser must contact SAMSUNG at the address or phone
number provided below for problem determination and
service procedures. Warranty service can only be performed
by a SAMSUNG authorized service center. The original dated
bill of sale and/or proof of delivery must be presented upon
request as proof of purchase to SAMSUNG or SAMSUNG’s
authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous
United States during the warranty period at no charge,
subject to availability of SAMSUNG authorized servicers
within the customer’s geographic area. If in-home service is
not available, SAMSUNG may elect, at its option, to provide
transportation of the product to and from an authorized
service center. If the product is located in an area where
service by a SAMSUNG authorized servicer is not available,
you may be responsible for a trip charge or required to bring
the product to a SAMSUNG authorized service center for
service.
To receive in-home service, product must be unobstructed
and accessible to the service agent.
During the applicable warranty period, a product will be
repaired, replaced, or the purchase price refunded, at the sole
option of SAMSUNG. SAMSUNG may use new or reconditioned
parts in repairing a product, or replace the product with
a new or reconditioned product. Replacement parts and
products are warranted for the remaining portion of the
original product’s warranty or ninety (90) days, whichever
is longer. All replaced parts and products are the property of
SAMSUNG and you must return them to SAMSUNG.
This limited warranty covers manufacturing defects in
materials or workmanship encountered in normal household,
noncommercial use of this product and shall not cover
the following: damage that occurs in shipment, delivery,
installation, and uses for which this product was not intended;
damage caused by unauthorized modication or alteration
of the product; product where the original factory serial
numbers have been removed, defaced, changed in any way,
or cannot be readily determined; cosmetic damage including
scratches, dents, chips, and other damage to the product’s
nishes; damage caused by abuse, misuse, overheating due
to overcooking, glass tray or turntable, pest infestations,
accident, re, oods, or other acts of nature or God; damage
caused by use of equipment, utilities, services, parts, supplies,
accessories, applications, installations, repairs, external wiring
or connectors not supplied or authorized by SAMSUNG;
damage caused by incorrect electrical line current, voltage,
uctuations and surges; damage caused by failure to operate
and maintain the product according to instructions; in-home
instruction on how to use your product; service to correct
installation not in accordance with electrical or plumbing
codes or correction of household electrical or plumbing
(i.e., house wiring, fuses, or water inlet hoses); and reduced
magnetron power output related to normal aging.
The cost of repair or replacement under these excluded
circumstances shall be the customer’s responsibility.
Visits by an authorized servicer to explain product functions,
maintenance or installation are not covered by this limited
warranty. Please contact SAMSUNG at the number below for
assistance with any of these issues.
Samsung will charge a repair fee for replacing an accessory
or repairing cosmetic damage if the damage to the unit and/
or damage to or loss of the accessory was caused by the
customer. Items this covers include:
• Dented, scratched, or broken door, handle, out-panel, or
control panel
• Broken or lost tray, guide roller, coupler, lter, or wire rack
Parts that SAMSUNG has determined can be
replaced by the user may be sent to the customer
for installation. In SAMSUNG’s discretion, an
authorized servicer can be dispatched to perform
such installation.
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, ARE LIMITED TO
ONE YEAR OR THE SHORTEST PERIOD ALLOWED
BY LAW. Some states do not allow limitations on
how long an implied warranty lasts, so the above
limitations or exclusions may not apply to you.
This warranty gives you specic rights, and you
may also have other rights, which vary from state
to state.
LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR,
PRODUCT REPLACEMENT, OR REFUND OF THE PURCHASE
PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS LIMITED
WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING
BUT NOT LIMITED TO TIME WAY FROM WORK, HOTELS AND/
OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF
REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR
OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON
WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some
states do not allow exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions
may not apply to you. This warranty gives you specic rights,
and you may also have other rights, which vary from state to
state.
SAMSUNG does not warrant uninterrupted or error-free
operation of the product. No warranty or guarantee given by
any other person, rm, or corporation with respect to this
product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgeeld Park, NJ 07660
1-800-SAMSUNG (726-7864) and www.samsung.
com/us/support