User Manual

Maintenance, Troubleshooting and Endnotes 4-5
No audio
What’s wrong
I’m not getting any audio.
How to fix it
Check that the A/V cables are connected as
described beginning on p. 1-9.
Remove the A/V cables and switch them around,
so that the side that plugged into your MovieBeam
receiver now plugs into your TV.
No closed captions
What’s wrong
Closed captions are not displayed.
How to fix it
The MovieBeam receiver can display closed captions
if this feature is available on your TV. Check your TV
manual.
The receiver is making sounds
What’s wrong
This is normal.
How to fix it
When movies are being received, you may hear the
hard disk operating.
The MovieBeam receiver reboots itself
What’s wrong
This is normal.
How to fix it
MovieBeam’s software is continuously being
improved and new features are added, at no cost
to you. Software is broadcast in the same way as
movies. The reboot is necessary to enable the new
features in the software. You don’t need to do
anything; your box will continue to function once this
is complete. When new features have been added,
check the website www.MovieBeam.com for details
on how to use them.