NE58F9500SS Electric Range user manual This manual is made with 100 % recycled paper. imagine the possibilities ENGLISH Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register 1-800-SAMSUNG (726-7864) (IB_Better)NE58F9500SS_DG68-00499A_EN_130425.
important safety instructions Read and follow all instructions before using your oven to prevent the risk of fire, electric shock, personal injury, or damage when using the range. This guide does not cover all possible conditions that may occur. Always contact your service agent or manufacturer about problems that you do not understand.
ANTI-TIP DEVICE WARNING WARNING - To reduce the risk of tipping the range, the range must be secured by a properly installed Anti-Tip device. AFTER THE RANGE HAS BEEN INSTALLED, CONFIRM THAT THE ANTI-TIP DEVICE HAS BEEN PROPERLY INSTALLED AND VERIFY THAT THE ANTITIP DEVICE IS PROPERLY ENGAGED. Refer to the installation manual for instructions. a) If the anti-tip device is not installed, a child or adult can tip the range and be killed.
Be sure your appliance is properly installed and grounded by a qualified technician. User servicing - Do not repair or replace any part of the appliance unless specifically recommended in the manual. All other servicing should be referred to a qualified technician. Always disconnect the power to the appliance before servicing by removing the fuse or switching off the circuit breaker. Do not enter the oven. Do not store items of interest to children in cabinets above a range or on the back guard of a range.
Use only dry potholders. Placing moist or damp potholders on hot surfaces may result in burns from steam. Do not let the potholder touch hot heating elements. Do not use a towel or other bulky cloth on or near the range. Teach children not to play with the controls or any other part of the range. For your safety, do not use high-pressure water cleaners or steam jet cleaners to clean the any part of the range.
Utensil Handles Should Be Turned Inward and Not Extend Over Adjacent Surface Units – To reduce the risk of burns, ignition of flammable materials, and spillage due to unintentional contact with utensils, position utensil handles so that they are turned inward, and do not extend over adjacent surface units. Glazed cooking utensils. Only certain types of glass, glass/ceramic, ceramic,earthenware, or other glazed cookware are suitable for range-top service without breaking due to sudden change in temperature.
Flush - mounted appliances may be operated only after they have been installed in cabinets and workplaces that conform to the relevant electrical and building codes. This ensures that the appliances are installed in compliance with the appropriate safety standards. If your appliance malfunctions or if fractures, cracks or splits appear: - switch off all cooking zones. - unplug the range from the AC wall outlet. - contact your local service center.
OVEN DO NOT TOUCH THE HEATING ELEMENTS OR INTERIOR SURFACES OF THE OVEN. Heating elements may be hot even though they are dark in color. Interior surfaces of an oven become hot enough to cause burns. During and after use, do not touch or let clothing or other flammable materials contact the heating elements or interior surfaces of the oven until they have had sufficient time to cool. Other surfaces of the appliance may become hot enough to cause burns.
CAUTION Do not attempt to operate the oven during a power failure. If the power fails, always turn the oven off. If the oven is not turned off and the power resumes, the oven may begin to operate again. Food left unattended could catch fire or spoil. SELF-CLEANING OVENS Do not clean the door gasket. The door gasket is essential for a good seal. Care should be taken not to rub, damage, or move the gasket. Never keep pet birds in the kitchen.
GLASS/CERAMIC COOKING SURFACES DO NOT TOUCH SURFACE UNITS OR AREAS NEAR THE UNITS. Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns. During and after use, do not touch, or let clothing or other flammable materials contact the surface units or areas near the units until they have had sufficient time to cool. Among these areas are the cook-top and the facing of the cook-top. Do not cook on a broken cooktop.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops). - This may result in electric shock or fire. Do not use a damaged power cord or loose wall socket. - This may result in electric shock or fire. Do not pull or excessively bend the power cord. Do not twist or tie the power cord. Do not hook the power cord over a metal object, place a heavy object on the power cord, or insert the power cord between objects.
If any foreign substance such as water has entered the appliance, contact your nearest service center. - Failing to do so may result in electric shock or fire. Do not touch the power cord with wet hands. - This may result in electric shock. Do not turn the appliance off while an operation is in progress. - This may cause a spark and result in electric shock or fire. Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.
Do not heat food wrapped in paper from magazines, newspapers, etc. - This may result in fire. Do not open the door if food in the oven is burning. - If you open the door, it causes an inflow of oxygen and may cause the food to ignite. Do not apply excessive pressure to the door or the inside of the appliance. Do not strike the door or the inside or the appliance. - Hanging on to the door may result in the product falling and cause serious injury. - If the door is damaged, do not use the appliance.
Do not stand on top of the appliance or place objects (such as laundry, an oven cover, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. - Items, such as a cloth, may be caught in the door. - This may result in electric shock, fire, problems with the product, or injury. Do not operate the appliance with wet hands. - This may result in electric shock. Do not spray volatile substances such as insecticide onto the surface of the appliance.
CAUTION CRITICAL CLEANING WARNINGS Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner or alcohol to clean the appliance. - This may result in discoloration, deformation, damage, electric shock or fire. Take care not to hurt yourself when cleaning the appliance (external/internal). - You may hurt yourself on the sharp edges of the appliance. Do not clean the appliance with a steam cleaner. - This may result in corrosion. Keep the inside of the oven clean.
contents installing the oven 17 17 About this section For your safety preparing to install the range 18 18 19 Remove packaging Prepare tools & Parts Checking the installation site connecting the power 20 22 24 25 Step 1. Meeting electrical connection requirements Step 2. Accessing the power cord connection Step 3. Installing the power cord Step 4. Installing the conduit Step 5.
contents surface cooking 32 34 36 36 37 About surface cooking How to set the appliance for surface cooking Using the proper cookware Choosing the proper cookware Protecting the cooktop surface operating the oven 38 39 41 41 42 43 43 44 45 46 46 49 49 50 52 54 The oven control panel Using the oven racks Minimum and maximum settings Baking Convection baking Convection roasting Timed cooking Delay start Broiling Using the favorite cook feature Using the healthy cook feature Using the keep warm function Us
installing the oven About this section READ THESE INSTRUCTIONS COMPLETELY AND CAREFULLY. Important note to the installer • Read all instructions contained in these installation instructions before installing the range. • Remove all packing materials from the oven compartments before connecting the electrical supply to the range. • Observe all governing codes and ordinances. • Be sure to leave these instructions with the consumer.
preparing to install the range Remove packaging Remove packaging materials. Failure to remove packaging materials could result in damage to the appliance.
Checking the installation site Clearances and dimensions To install the range, refer to the following figure. CAUTION CAUTION This range has been designed to comply with the maximum allowable wood cabinet temperatures of 194 °F. Make sure the wall covering, countertops and cabinets around the range can withstand the heat (up to 194 °F) generated by the range. If not, discoloration, delamination or melting may occur. 3” 24” Hatched Faces should be flat and leveled. 1/2” min. 1” min.
connecting the power Step 1. Meeting electrical connection requirements CAUTION CAUTION For personal safety, do not use an extension cord with this appliance. Remove house fuse or open circuit breaker before beginning installation. CONNECTING THE POWER This appliance must be supplied with the proper voltage and frequency, and be connected to an individual, properly grounded branch circuit, protected by a circuit breaker or fuse having amperage as specified on the rating plate.
Step 2. Accessing the power cord connection Loosen and then remove the rear access cover screw with a screwdriver. Remove the rear access cover by lifting it up and then out. The terminal block will then be accessible.
Step 3. Installing the power cord For power cord installations, hook the strain relief over the power cord hole (13/8”) located below the rear of the drawer body. Insert the power cord through the strain relief and tighten the device. Conduit connection plate CONNECTING THE POWER Power cord Strain relief • You must install the power cord with a strain relief. • Attach the strain relief to the 13/8” opening in the conduit connection plate.
Installing a 4-wire power cord WARNING WARNING The neutral wire of the supply circuit must be connected to the neutral terminal located in the lower center of the terminal block. The power leads must be connected to the lower left and the lower right terminals of the terminal block. The 4th grounding lead must be connected to the frame of the range with the ground plate and the ground screw. 1. Remove the 3 lower terminal screws from the terminal block.
Step 4. Installing the conduit Remove the conduit connection plate and rotate it as shown below. The conduit hole (11/8”) must be used. 11/8” 13/8” 11/8” 1. Prepare the conduit cord as shown in Figure 1. 2. Install the conduit cord as shown in Figure 2.
Installing a 4-wire conduit • Aluminum building wire may be used but it must be rated for the correct amperage and voltage to make the connection. Connect the wires as described below. • The wire you use, the location and enclosure of splices, etc., must conform to good wiring practices and local codes. 1. Loosen the 3 lower terminal screws from the terminal block. Remove the ground screw and ground plate and retain them. 2. Cut and discard the ground strap. Do not discard any screws. 3.
installing the range Installing the anti-tip device WARNING WARNING To reduce the risk of tipping, you must secure the appliance by properly installing the Anti-Tip device packed with the appliance. Refer to the installation instructions supplied with the bracket. • If the anti-tip device is not installed properly, an adult or child stepping on or sitting on the range door could tip the range and suffer serious injuries caused by spilled hot liquids or by the range itself.
3. Check your adjustments Use a spirit level to check your adjustments. Place the level diagonally on the oven rack or surface cooktop, and confirm the range is level in the two directions shown below. 1. Check direction 1. 2. Check direction 2. If the spirit level indicates that the range is not level, adjust the leveling legs with a wrench. Finalizing the installation • Move range close enough to the opening to plug into the receptacle.
Optional rear filler kit If you are replacing a free-standing range with a slide-in range, you can use a Filler Kit to cover the gap between the slide-In range and the back wall. If the countertop depth is greater than 25”, there will be a gap between the filler kit and the back wall. INSTALLING THE RANGE installing the range _28 (IB_Better)NE58F9500SS_DG68-00499A_EN_130425.
introducing your new range Overview Surface control knobs See page 34 for more information Oven control panel See page 38 for more information Glass surface Automatic oven light switch Temp probe socket Self/steam clean latch Oven light Oven door Convection fan Gasket Shelf position What’s included with your range * Wire racks (2) * Recessed rack (1) * Temp probe (1) If you need an accessory marked with a *, you can buy it from the Samsung Contact Center (1-800-726-7864).
before you begin Clean the oven thoroughly before using it for the first time. Remove the accessories, set the oven to bake, and then run the oven at 400 °F for 1 hour before using. There will be a distinctive odor. This is normal. Ensure your kitchen is well ventilated during this conditioning period. Setting the clock The clock must be set to the correct time of day for the automatic oven timing functions to work properly.
Turning the oven light on and off • The oven light turns on automatically when the door is opened. • The oven light turns off automatically when the door is closed. • You can turn the oven light on and off manually by pressing OVEN LIGHT. Control lockout Control lockout lets you lock the buttons on the touch pad so they cannot be activated accidentally. Control lockout is only activated in standby mode. How to activate the control lockout feature 1. Press Control Lock Hold 3 Sec. for 3 seconds.
surface cooking About surface cooking BEFORE COOKING CAUTION • Do not use the glass cooktop surface as a cutting board. • Turn the surface units on only after placing the cookware on them. • Do not store heavy items above the cooktop surface. They could fall and damage it. DURING COOKING CAUTION • Do not place aluminum foil or plastic items such as salt and pepper shakers, spoon holders, or plastic wrappings on the range when it is in use.
Location of the radiant surface elements and controls The radiant control knobs operate the radiant surface elements on the cooktop as shown below. 5 2 4 1. Left Front: 6”/9”, 3,000 W 2. Left Rear: 6”, 1200 W 1 3 6 3. Right Front: 9”/12”, 3000 W 4. Right Rear: 6”, 1,200 W 5. Warming Center: 100 W 6. Hot surface indicator Hot surface indicator • Comes on when the unit is turned on or hot to the touch. • Stays on even after the unit is turned off.
How to set the appliance for surface cooking • The surface elements may be hot even when off and burns can occur. Do not touch the surface elements until they have cooled down sufficiently. CAUTION • At high or medium-high settings, never leave food unattended. Boilovers cause smoking and greasy spillovers may catch on fire. • Be sure you turn the control knob to OFF when you finish cooking. Single surface unit control knob (left rear, right rear) surface cooking 1. Push the knob in. 2.
Using the warming center The warming center, located in the back center of the glass surface, will keep hot, cooked food at serving temperature. • The surface warmer will not glow red like the cooking elements. • Do not warm food on the warming center for more than two hours. • Use only cookware and dishes recommended as safe for oven and cooktop use. • Always use potholders or oven mitts when removing food from the warming center as cookware and plates will be hot.
Using the proper cookware Using the right cookware can prevent many problems, such as uneven cooking or extended cooking times. Using the proper pans will reduce cooking times and cook food more evenly. CORRECT Flat bottom and straight sides. Check for flatness by rotating a ruler across the bottom of the cookware. Curved and warped pan bottoms. • Weight of handle does not tilt pan. • Pan is well balanced. • Pan size matches the amount of food to be prepared and the size of the surface element.
Protecting the cooktop surface Cleaning • Clean the cooktop before using it for the first time. • Clean your cooktop daily or after each use. This will keep your cooktop looking good and can prevent damage. • If a spillover occurs while you are cooking, immediately clean the spill from the cooking area while it is hot to prevent a tough cleaning chore later. Using extreme care, wipe the spill with a clean dry towel.
operating the oven The oven control panel READ THE INSTRUCTIONS CAREFULLY BEFORE USING THE OVEN. For the best results, familiarize yourself with the various features and functions of the oven as described below. Detailed instructions for each feature and function follow later in this user manual. 1 2 3 4 5 6 7 8 24 25 9 11 12 10 13 17 14 18 15 19 16 20 21 22 OPERATING THE OVEN 23 1.
Using the oven racks Oven rack positions The single oven has 7 rack positions (1~7). 7 6 5 4 3 2 1 TYPE OF FOOD RACK POSITION Muffins, Browines, Cookies, Cupcakes, Layer cakes, Pies, Biscuits 4 Frozen pies 4 Casserole 4 Bundt or pound cakes 3 Angel food cakes 2 Small roast, hams 2 Turkey, Large roast 1 • This table is for reference only. Recessed rack position If you use Recessed rack, the recessed ends must be placed in the rack position above the desired position of the food.
Rack and Pan Placement Centering the baking pans in the oven as much as possible will produce better results. If baking with more than one pan, place the pans so each has at least 1˝ to 1½˝ of air space around it. If baking on two racks, place the oven racks in positions 2 and 4 or 2 and 5. For the best performance, place the oven racks in positions 2 and 4 when baking cakes on multiple racks. When baking cookies on multiple racks, place the oven racks in positions 2 and 5.
Minimum and maximum settings All of the features listed in the table below have minimum and maximum time or temperature settings. A beep will sound each time you press a pad on the control panel and the entry is accepted. An error tone will sound in the form of a long beep if the temperature or time you entered is below the minimum or above the maximum setting for the feature.
Convection baking 7 6 5 4 3 2 1 Convection baking uses a fan to circulate the oven’s heat evenly and continuously within the oven. This improved heat distribution allows for even cooking and excellent results using multiple racks at the same time. Foods cooked on a single oven rack will generally cook faster and more evenly with convection baking. Multiple oven rack cooking may slightly increase cook times for some foods, but the overall result is time saved. Breads and pastries brown more evenly.
Convection roasting Convection roasting is good for cooking large tender cuts of meat, uncovered. Heat comes from the top heating element. The convection fan circulates the heated air evenly over and around the food. Meat and poultry are browned on all sides as if they were cooked on a rotisserie. The heated air seals in juices quickly for a moist and tender product while, at the same time, creating a rich golden brown exterior. How to set the oven for convection roasting 1.
Place food in the oven after preheating if the recipe calls for it. Preheating is important for good results when baking cakes, cookies, pastry, and breads. After the oven has reached the desired temperature, a long beep will sound 6 times. CAUTION Use caution with the cooking time or delay start features. Use these features when cooking cured or frozen meats and most fruits and vegetables.
Broiling Broil mode is best for meats, fish, and poultry up to 1” thick. Broiling is a method of cooking tender cuts of meat by direct heat under the broil element of the oven. The high heat cooks quickly and gives a rich, brown outer appearance. Temp probe cannot be used with this mode. How to set the oven for broiling 1. Select the broil setting you want. Press BROIL. You can select Hi or Lo by pressing HI+ or LO-.
Food Beef steaks Chicken pieces Pork chops Lamb chops Size Thickness Rack position 1st side 2nd side Rare - 1” 5 5:00 3:30-4:00 Medium - 1-1½” 5 7:00 5:00-6:00 Well done - 1½” 5 8:00 6:00-7:00 Well done 4.5 lbs. 1/2-3/4” 2 18:00-20:00 11:00-15:00 Well done 2-2½ lbs. 1/2-3/4” 2 13:00-15:00 8:00-11:00 Well done 1 lb. 1/2” 3 or 2 9:00-10:00 7:00-9:00 Medium 10-12 oz. 1” 3 or 2 5:00 4:00-5:00 Well done 1 lb.
How to set the Rice casserole function 1. Press HEALTHY COOK. The default temperature is 375 °F. 2. Press 1 (Rice casserole) on the number pad. Enter the temperature you want on the number pad. 3. Press OVEN START/SET to begin rice casserole cooking. For the best results, cook rice casseroles with toppings uncovered, and stews and braised meats covered to prevent evaporation. Baked potato Baked potato mode is specially designed to bake potatoes or sweet potatoes.
How to set the White fish fillet function 1. Press HEALTHY COOK. The default temperature is 375 °F. 2. Press 5 (White fish fillet) on the number pad. Enter the temperature you want on the number pad. 3. Press OVEN START/SET. Healthy Cook Recommendation Guide The guide below contains recommendations for using the Healthy Cook feature. This chart is for reference only. Food Rice casserole Quantity 17.5 oz (500 g) Rack Position 4 Default Temp. (°F) 375 Oven Temp.
Food Quantity Rack Position Default Temp. (°F) Oven Temp. (°F) Cooking Time (min) Recommendations Put the fish fillets on a broiler pan or baking dish. White fish fillet 4 fillets (550 g) 5 375 350 to 425 20-30 Season the fish after cooking if desired. To prevent the fish from over browning or drying out, cover the fish with aluminum foil.
Using the options function This function enables you to control various electronic control options. These options include temp adjust, temp unit, auto conversion, 12 hour time of day or 24 hour time of day, 12 hour energy saving, language, sound on/off, and demo mode. The option menu is only available when the oven is not being used (not cooking). Feature Options Lets you correct the temperature in the oven. 2.
Auto Conversion When you use the auto conversion feature, the convection auto conversion feature will automatically convert entered regular baking temperatures to convection baking temperatures. If this feature is activated, the display will show the actual converted (reduced) temperature. For example, if you enter a regular recipe temperature of 350 °F and press Oven Start/Set, the display will show the converted temperature of 325 °F.
Sound On/Off Using Sound On/OFF, you can set the oven controls to operate silently. How to turn the sound on or off 1. Press OPTIONS and 7 on the number pad. 2. Press 1 (Off) or 2 (On) on the number pad. 3. Press OVEN START/SET to save the changes. Demo mode How to enable or disable the demo mode 1. Press OPTIONS and 8 on the number pad. 2. Press 1 (Off) or 2 (On) on the number pad. 3. Press OVEN START/SET to save the changes.
2. Insert the temp probe plug into the socket on the top side wall of the oven as far as it will go. 3. Select the desired cooking function (Conv.Bake, Conv.Roast, Bake) and temperature. 4. Press TEMP PROBE to set the desired internal temperature. 5. Set the desired internal temperature by pressing the number pad. Available temperatures 100 °F to 200 °F 6. If you want to use the Cook time, Delay start, or Keep warm function, set each function. 7. Press OVEN START/SET. 8.
Setting the sabbath feature (For use on the Jewish Sabbath & Holidays) K For further assiistance, guidelines for proper usage and a complete list of models with the Sabbath feature, please visit the web at http:\\www.star-k.org. How to use the Sabbath feature 1. Press BAKE. The default temperature is 350 °F. 2. Enter the temperature you want, eg. 375 °F, by using the number pad. 3. Press OVEN START/SET. OPERATING THE OVEN You can use the Sabbath feature for baking only.
maintaining your appliance Self-cleaning This self-cleaning oven uses high temperatures (well above cooking temperatures) to burn off leftover grease and residue completely or reduce them to a finely powdered ash that you can wipe away with a damp cloth. CAUTION • During the self-cleaning cycle, the outside of the range will become very hot to the touch. Do not leave small children unattended near the appliance.
How to run a self-cleaning cycle 1. Select the length of time for the self-cleaning operation, eg. 3 hours. Press SELF CLEAN once for a 3 hour clean time, twice for a 4 hour clean time, or 3 times for a 5 hour clean time. The default setting is 3 hours. 2. Start the self-cleaning cycle. Press OVEN START/SET. The motor-driven door lock will engage automatically. 3. When the self-cleaning cycle is done, End will show in the display and a beep will sound 6 times. • The oven door locks automatically.
Steam-cleaning How to set the oven for steam-cleaning For light cleaning, the Steam-cleaning function saves time and energy. For heavier-duty cleaning of debris and grease, use the self-cleaning function. 1. Remove all accessories from the oven. 2. Pour approximately 10 oz. (300 ml) of water onto the bottom of the empty oven and close the oven door. Use normal water only, not distilled water. 3. Press STEAM CLEAN. 4. Press OVEN START/SET.
Care and cleaning of the oven WARNING • Be sure all controls are OFF and all surfaces are COOL before cleaning any part of the range. • If your range is removed for cleaning, servicing, or any reason, be sure the Anti-Tip device is re-engaged properly when the range is replaced. If you fail to reengage the Anti-Tip device, the range could tip and cause serous injury. Oven vent • The oven vent is located below the control box. • This area could become hot during oven use.
Oven racks • If the racks are left in the oven during a self-cleaning cycle, their color will turn slightly blue and the finish will be dull. After the self-cleaning cycle is complete and the oven has cooled, rub the sides of the racks with wax paper or a cloth containing a small amount of oil. This will help the racks glide more easily into their tracks. • Gliding racks may be cleaned by hand with an abrasive cleaner or steel wool.
Removing burned-on residue 1. Allow the cooktop to cool. 2. Spread a few drops of ceramic cooktop cleaner on the entire burned residue area. 3. Using the cleaning pad for ceramic cooktops, rub the residue area, applying pressure as needed. 4. If any residue remains, repeat the steps listed above as needed. Removing heavy, burned-on residue 1. Allow the cooktop to cool. 2. Use a single-edge razor-blade scraper at approximately a 45 ° angle against the glass surface and scrape the soil.
Cleaning the cooktop seal To clean the seal around the edges of the glass, lay a wet cloth on it for a few minutes, then wipe clean with a nonabrasive cleaner. Potential for permanent damage to the glass surface • Sugary spillovers (such as jellies, fudge, candy, syrups) or melted plastics can cause pitting of the surface of your cooktop. This is not covered under the warranty. You should clean the spill while it is still hot. Take special care when removing hot substances. Refer to the following section.
Removing and replacing the oven door How to remove the door CAUTION • The door is very heavy. Be careful when removing and lifting the door. Do not lift the door by the handle. • Turn the power OFF before removing the door. 1. Open the door completely. 2. Pull the hinge locks down toward the door frame to the unlocked position. Locked position Unlocked position 3. Firmly grasp both sides of the door at the top. 4.
3. Open the door fully. If the door will not open fully, the indentation is not inserted correctly in the bottom edge of the slot. 4. Push the hinge locks up against the front frame of the oven cavity to the locked position. Hinge lock Unlocked position Locked position 5. Close the oven door. removing and replacing the storage drawer How to remove the storage drawer 1. Pull the drawer out until it stops. Hook Hook 2. Tilt the front of the drawer and pull out it until it stops. 3.
Changing the oven light The oven light is a standard 40-watt appliance bulb. It will come on when the oven door is open. When the oven door is closed, press OVEN LIGHT to turn it on or off. It will not work during a self-cleaning cycle. 1. Make sure the oven and the bulb are cool. 2. Unplug the range or disconnect the power. 3. Turn the glass bulb cover in the back of the oven counterclockwise to remove. 4. Turn the bulb counterclockwise to remove it from its socket.
troubleshooting Troubleshooting Samsung works hard to ensure that you don’t have problems with your new electric range. If you run into unexpected trouble, look first for a solution in the table below. If, after trying the suggested solution, you’re still having trouble, call Samsung at 1-800-SAMSUNG (1-800-726-7864). PROBLEM The range is not level. POSSIBLE CAUSE The appliance has been installed improperly. SOLUTION • Place the oven rack in the center of the oven. Place a level on the oven rack.
PROBLEM POSSIBLE CAUSE Areas of Food spillover was not cleaned. discoloration on the cooktop. The surface is hot and the model features a light-colored cooktop. The oven light will not turn on. Oven smokes excessively during broiling. • Make sure the electrical plug is inserted into a live, properly grounded outlet. • Replace the fuse or reset the circuit breaker. • See the chapter on operating the oven. • Allow the oven to cool. • Make sure the power cord is plugged into a live, properly grounded outlet.
PROBLEM Food does not broil properly. The oven temperature is too hot or too cold. Scratches or abrasions on cooktop surface. Brown streaks or specks. Areas of discoloration with metallic sheen. The oven will not self-clean. “Crackling” or “popping” sound. Excessive smoking during a selfcleaning cycle. POSSIBLE CAUSE The oven controls have been set incorrectly. The rack has not been properly positioned. Cookware not suited for broiling. In some areas the power (voltage) may be low.
PROBLEM Steam from the vent. POSSIBLE CAUSE When using the convection feature, it is normal to see steam coming out of the oven vent. As the number of racks or amount of food being cooked increases, the amount of visible steam will increase. Burning or oily odor This is normal in a new oven and emitting from the will disappear in time. vent. Fan noise. Oven racks are difficult to slide. Display goes blank. Display flashes. Drawer does not slide smoothly or drags.
warranty (U.S) PLEASE DO NOT DISCARD THIS REPLACES THE WARRANTY PAGE IN THE USE & CARE GUIDE SAMSUNG ELECTRIC RANGE LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA, INC.
warranty (CANADA) PLEASE DO NOT DISCARD THIS REPLACES THE WARRANTY PAGE IN THE USE & CARE GUIDE SAMSUNG ELECTRIC RANGE LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS CANADA, INC.
Please be advised that the Samsung warranty does NOT cover service calls to explain product operation, correct improper installation, or perform normal cleaning or maintenance. CANADA 1-800-SAMSUNG (726-7864) MEXICO 01-800-SAMSUNG (726-7864) U.S.A Consumer Electronics 1-800-SAMSUNG (726-7864) www.samsung.com/ca (English) www.samsung.com/ca_fr (French) www.samsung.com Code No. : DG68-00499A (IB_Better)NE58F9500SS_DG68-00499A_EN_130425.
