User Manual

English 45
Troubleshooting
OVEN
Problem Possible cause Solution
The oven will not
turn on.
The range is not completely
plugged into the electrical
outlet.
Make sure the electrical
plug is inserted into a live,
properly grounded outlet.
A fuse in your home may
be blown or the circuit
breaker tripped.
Replace the fuse or reset
the circuit breaker.
The oven controls have
been set improperly.
See the chapter on
operating the oven starting
on page 25.
The oven is too hot. Allow the oven to cool.
Incomplete service wiring. Call for service.
Power outage. Check to see if the house
lights will turn on. If
required, call your local
electric company for
service.
The oven light will
not turn on.
The light bulb is loose or
defective.
Tighten or replace the bulb.
The switch operating the
light is broken.
Call for service.
Problem Possible cause Solution
Areas of
discoloration with
metallic sheen.
Mineral deposits from
water and food have been
left on the surface of the
cooktop.
• Remove using a
ceramic-glass cooktop
cleaning cream.
• Use cookware with
clean, dry bottoms.
Clean the cooktop with
a ceramic cleaning
agent regularly every
week.
“Cracking” or
“popping” sound.
This is the sound of metal
heating and cooling during
both the cooking and self-
cleaning functions.
This is normal operation,
and not a system failure.
Use the range as usual.
NE58R9311SS_AA_DG68-01177A-00_EN.indd 45 2019-06-13  12:05:04