Use and Care Manual
54  English
Troubleshooting
Troubleshooting
Displayed 
Code
Possible cause Solution
C-22
The PCB sensor is open when 
the oven is operating.
Press OFF, and then restart the 
oven. If the problem persists, 
disconnect all power to the 
range for at least 30 seconds 
and then reconnect the power. If 
this does not solve the problem, 
call for service.
There is a short in the PCB 
sensor.
C-30
The PCB sensor is open when 
the oven is operating.
There is a short in the PCB 
sensor.
C-31
This code occurs if the PCB 
temperature rises abnormally 
high.
Call for service.
bAd LinE
This error message appears 
if the power cord is installed 
improperly.
If the power connection is 
plugged in improperly, “bAd 
LinE” appears on the display. 
Reconnect the power connection 
properly, and the message 
disappears.
C-A2
This code occurs if the sub PCB 
temperature rises abnormanlly 
high.
Press OFF, check the vent. If the 
vent is closed, never block the 
vent by anything. After cooling 
the oven, restart the oven. If 
this does not solve the problem, 
call for service.
Warranty (U.S.A)
PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN THE 
USE & CARE GUIDE
SAMSUNG ELECTRIC RANGE
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG 
ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original 
carton to the original consumer purchaser, is warranted by SAMSUNG against 
manufacturing defects in materials or workmanship for the limited warranty 
period, starting from the date of original purchase, of:
One (1) Year Parts and Labor
This limited warranty is valid only on products purchased and used in the United 
States that have been installed, operated, and maintained according to the 
instructions attached to or furnished with the product. To receive warranty service, 
the purchaser must contact SAMSUNG at the address or phone number provided 
below for problem determination and service procedures. Warranty service can 
only be performed by a SAMSUNG authorized service center. The original dated 
bill of sale must be presented upon request as proof of purchase to SAMSUNG or 
SAMSUNG’s authorized service center to receive warranty service. 
SAMSUNG will provide in-home service within the contiguous United States 
during the warranty period at no charge, subject to availability of SAMSUNG 
authorized servicers within the customer’s geographic area. If in-home service is 
not available, SAMSUNG may elect, at its option, to provide transportation of the 
product to and from an authorized service center. If the product is located in an 
area where service by a SAMSUNG authorized servicer is not available, you may 
be responsible for a trip charge or required to bring the product to a SAMSUNG 
authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the 
service agent.
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