User Manual

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Troubleshooting
Troubleshooting
Information codes
OVEN
Displayed
code
Possible cause Solution
C-d0
There is a short in the control
key.
Press OFF, and then restart
the oven. If the problem
persists, disconnect all power
to the range for at least 30
seconds and then reconnect
the power. If this does not
solve the problem, call for
service.
C-d1 The door lock is misaligned.
C-F0
This code occurs if
communication between
the Main and Sub PBA is
interrupted.
C-F2
This code occurs if
communication between the
Main and Touch is interrupted.
C-20
The oven sensor is open when
the oven is operating.
There is a short in the Oven
sensor.
C-21
This code occurs if the internal
temperature rises abnormally
high.
Displayed
code
Possible cause Solution
C-22
The sub PCB sensor is open
when the oven is operating.
Press OFF, and then restart
the oven. If the problem
persists, disconnect all power
to the range for at least 30
seconds and then reconnect
the power. If this does not
solve the problem, call for
service.
There is a short in the sub PCB
sensor.
C-23
The temperature probe sensor
is short when the oven is
operating.
C-30
The main PCB sensor is open
when the oven is operating.
There is a short in the main PCB
sensor.
C-31
This code occurs if the PCB
temperature rises abnormally
high.
Call for service
-dC- This code appears if the divider
is inserted or removed while the
oven is operating.
Make sure the divider is
inserted properly, and then
restart the oven.
If the problem persists,
disconnect all power to the
range for at least 30 seconds
and then reconnect the power.
If this does not solve the
problem, call for service.
NE63T8711_AA_DG68-01209A-00_EN.indd 60 3/27/2020 12:44:14 PM