User Manual
62 English
Warranty (U.S.A)
Warranty (U.S.A)
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO
ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow
limitations on how long an implied warranty lasts, so the above limitations or
exclusions may not apply to you. This warranty gives you specic rights, and you
may also have other rights, which vary from state to state.
LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION,
AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE
FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT
LIMITED TO TIME WAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS,
REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE
SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH
THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation
of incidental or consequential damages, so the above limitations or exclusions may
not apply to you. This warranty gives you specic rights, and you may also have
other rights, which vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product.
No warranty or guarantee given by any other person, rm, or corporation with
respect to this product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgeeld Park, NJ 07660
1-800-SAMSUNG (726-7864) and www.samsung.com/us/support
During the applicable warranty period, a product will be repaired, replaced, or
the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use
new or reconditioned parts in repairing a product, or replace the product with
a new or reconditioned product. Replacement parts and products are warranted
for the remaining portion of the original product’s warranty or ninety (90) days,
whichever is longer. All replaced parts and products are the property of SAMSUNG
and you must return them to SAMSUNG.
This limited warranty covers manufacturing defects in materials or workmanship
encountered in normal household, noncommercial use of this product and shall
not cover the following: damage that occurs in shipment, delivery, installation, and
uses for which this product was not intended; damage caused by unauthorized
modication or alteration of the product; product where the original factory
serial numbers have been removed, defaced, changed in any way, or cannot
be readily determined; cosmetic damage including scratches, dents, chips, and
other damage to the product’s nishes; damage caused by abuse, misuse, pest
infestations, accident, re, oods, or other acts of nature or God; damage caused
by use of equipment, utilities, services, parts, supplies, accessories, applications,
installations, repairs, external wiring or connectors not supplied or authorized by
SAMSUNG; damage caused by incorrect electrical line current, voltage, uctuations
and surges; damage caused by failure to operate and maintain the product
according to instructions; in-home instruction on how to use your product; and
service to correct installation not in accordance with electrical or plumbing codes
or correction of household electrical or plumbing (i.e., house wiring, fuses, or water
inlet hoses). In addition, damage to the glass cooktop caused by (i) use of cleaners
other than the recommended cleaners and pads or (ii) hardened spills of sugary
materials or melted plastic that are not cleaned according to the directions in the
use and care guide are not covered by this limited warranty.
The cost of repair or replacement under these excluded circumstances shall be the
customer’s responsibility.
Visits by an authorized servicer to explain product functions, maintenance or
installation are not covered by this limited warranty.Please contact SAMSUNG at
the number below for assistance with any of these issues.
NE63T8711_AA_DG68-01209A-00_EN.indd 62 3/27/2020 12:44:15 PM