User Manual

English 15
Troubleshooting
Displayed code Possible cause Solution
C-21
This code occurs if the
internal temperature rises
abnormally high.
Touch OVEN OFF, and then
restart the oven. If the problem
persists, disconnect all power
to the oven for at least 30
seconds and then reconnect the
power. If this does not solve
the problem, call for service.
C-23
The temp probe sensor
is short when the oven is
operating.
C-30
The PCB sensor is open
when the oven is operating.
The PCB sensor is short
when the oven is operating.
C-31
This code occurs if the
PCB temperature rises
abnormally high.
Call for service.
C-70
The Steam sensor is open
when the oven is operating.
Touch OVEN OFF, and then
restart the oven. If the problem
persists, disconnect all power
to the oven for at least 30
seconds and then reconnect the
power. If this does not solve
the problem, call for service.
The Steam sensor is short
when the oven is operating.
C-72
There are drain system-
related problems.
Displayed code Possible cause Solution
C-A2
Cooling motor is
abnormally operated.
Call for service.
-dC-
This code appears if the
divider is inserted or
removed while the oven is
operating.
Make sure the divider is
inserted properly, and then
restart the oven.
If the problem persists,
disconnect all power to the
oven for at least 30 seconds
and then reconnect the power.
If this does not solve the
problem, call for service.
Install_NQ70M9770D_AA_DE68-04502A-00_EN+MES+CFR.indb 15 2017-07-31  11:37:26