Use and Care Guide

English - 62
Problem Possible cause Action
The burners do not burn
evenly.
Surface burner components and
caps are not assembled correctly
and level.
See page 55.
Surface burners are dirty. Clean surface burner
components. (See page 54.)
Very large or yellow
surface burner flames.
Wrong orifice is assembled. Check the burner orifice size and
contact your installer if you have
the wrong orifice (LP gas instead
of natural gas or natural gas
instead of LP gas).
Surface burners light
but oven burners do not
light.
The oven door lock is turned on. The display will show the Lock
icon. Hold the oven door open
and press the START/SET button
for 3 seconds. The oven will beep
and the Lock icon will turn off.
Gas Pressure Regulator shut off
switch is in the ‘off position.
Call a qualified service technician.
Oven
Problem Possible cause Action
The oven control
beeps and displays an
information code.
You have a function information
code. See the "Information codes"
chart on page 67.
Press the OFF/CLEAR button and
restart the oven. If the problem
persists, disconnect all power to
the range for at least 30 seconds
and then reconnect the power. If
this does not solve the problem,
call for service.
Very large or yellow oven
burner flames.
The oven burner air adjustment
shutters need to be adjusted.
Call for a qualified service
technician.
Gas supply is not properly
connected or turned on.
See the Installation Instructions
that came with your range.
Wrong orifice is assembled. Check the burner orifice size and
contact your installer if you have
the wrong orifice (LP gas instead
of natural gas or natural gas
instead of LP gas).
Oven temperature is too
hot or cold.
Oven thermostat needs
adjustment.
See page 45.
NX58H9500WS_DG68-00566A-08_EN+MES+CFR.indb 62 2016-09-08  2:14:14