Use and Care Guide
English - 64
Problem Possible cause Action
Oven will not self-clean.
The oven door lock is turned on. The display will show the Lock 
icon. Hold the oven door open 
and press the START/SET button 
for 3 seconds. The oven will beep 
and the Lock icon will turn off.
The warming drawer is being 
used.
Self-clean will not operate when 
the warming drawer is on.
The oven is too hot. Let the oven cool down and reset 
the controls. The self-clean cycle 
will not lock the oven door if the 
oven temperature is too hot. The 
door must lock before the self-
clean cycle can start. 
The self-cleaning oven controls 
are not properly set.
Reset the self-cleaning oven 
controls. (See page 56.)
The door is opened.  Make sure that the door is closed. 
Crackling or popping 
sound.
This is normal. This is the sound of the metal 
heating and cooling during any 
cooking or cleaning function.
Excessive smoking during 
a self-cleaning cycle.
This is the first time the oven has 
been cleaned.
This is normal. The oven will 
always smoke more the first time 
it is cleaned.
Wipe up all excessive soiling 
before starting the self-cleaning 
cycle. 
If smoke persists, press the 
OFF/CLEAR button. Open the 
windows to clear the smoke from 
the room. After the oven has 
cooled and unlocked, wipe up 
excessive soil and reset the oven 
for self-cleaning.
Oven door will not open 
after a self-cleaning cycle.
This is normal. The oven door will stay locked 
until the oven temperature drops 
below 392 °F.
NX58H9500WS_DG68-00566A-08_EN+MES+CFR.indb 64 2016-09-08  2:14:14










