Use and Care Guide

English - 65
08 TROUBLESHOOTING
Problem Possible cause Action
Oven not clean after a
self-cleaning cycle.
A fine dust or ash is normal. This can be wiped clean with a
damp cloth.
Set the self-cleaning cycle for a
longer cleaning time. The cycle
was not long enough to burn off
the dirt buildup.
Extremely dirty ovens require
hand-cleaning of excessive
spillovers and food buildup before
starting a self-cleaning cycle.
Multiple self-cleaning cycles may
be necessary to completely clean
the oven.
Steam or smoke coming
from under the control
panel.
This is normal. The oven vent is located there.
More steam is visible when using
the convection functions or when
baking or roasting multiple items
at the same time.
Burning or oily odor
coming from the vent.
This is normal for a new oven and
will disappear within 1/2 hour of
the first bake cycle.
To speed the process, set a self-
cleaning cycle for a minimum of 3
hours. (See page 56.)
Strong odor.
This is temporary. The insulation around the inside
of the oven emits an odor the first
few times the oven is used.
Oven racks are difficult
to slide.
Apply a small amount of
vegetable oil to a paper towel and
wipe edges of the oven racks with
the paper towel. Racks become
dull and hard to slide when they
are left in the oven during a self-
clean cycle.
Fan noise.
This is normal. The convection fan runs until the
function is over or the door is
opened.
Convection fan is not
working.
The fan starts automatically when
the oven meets the preheat
temperature.
NX58H9500WS_DG68-00566A-08_EN+MES+CFR.indb 65 2016-09-08  2:14:14