User Manual

English 47
Troubleshooting
Problem Possible cause Action
Food does not
broil properly in
the oven.
The oven controls are not
set properly.
See page 23.
The oven door was not
closed during broiling.
See page 22.
The rack has not been
properly positioned.
See the broiling guide on page 24.
Information codes
Code symbol Meaning Solution
Check the oven sensor.
1. Press the OVEN OFF pad, and
then restart the oven.
2. If the problem persists,
disconnect all power to the range
for at least 30 seconds, and then
reconnect the power.
Oven overheating.
Check the PBA NTC Sensor
Check the PBA NTC Sensor
Check the door lock.
Check the Touch PBA
signals.
Check the contol panel
pads
** If these solutions do not solve the problem, contact a local Samsung service
center or call 1-800-SAMSUNG (1-800-726-7864).
Others
Problem Possible cause Action
The product is not
level.
The appliance has been
installed improperly.
The leveling leg(s) is (are)
damaged or uneven.
Make sure the oor is level, strong,
and stable. If the oor sags or slopes,
contact a carpenter.
Check and level the range. (See the
Installation Instructions.)
The kitchen cabinets are
not properly aligned and
make the range appear to
be not level.
Ensure that cabinets are square
and provide sufcient room for
installation.
The display goes
blank.
The electrical outlet Ground
Fault Interrupter (GFI or
GFCI) has been tripped and
needs to be reset.
Your digital control has
been damaged.
Replace fuse or reset circuit breaker.
Food does not
bake or roast
properly in the
oven.
The wrong cooking mode is
selected.
See page 22.
The oven racks have not
been positioned properly
for the foods being cooked.
See page 24.
Incorrect cookware or
cookware of improper size
is being used.
See page 16.
The oven thermostat needs
adjustment.
See page 32.
There is aluminum foil
on the racks and/or oven
bottom.
Remove foil.
The clock or timers are not
set correctly.
See page 15.