Owner's Manual

English 47
Troubleshooting
Surface burner
Problem Cause Action
All burners do not
light.
The power cord is
not plugged into the
electrical outlet.
Make sure the electrical plug
is plugged into a live, properly
grounded outlet.
A fuse in your home
may be blown or the
circuit breaker may have
tripped.
Replace the fuse or reset the
circuit breaker.
The gas supply is not
properly connected or
turned on.
See the Installation
Instructions that came with
your range.
Surface burners do
not light.
The control knob is not
set properly.
Push in the control knob and
turn it to the Lite position.
The burner caps are not
in place.
The burner base is
misaligned.
Clean the electrodes.
Put the burner cap on the
burner head.
Align the burner base.
Surface burner
clicks during
operation.
The control knob has
been left in the Lite
position.
After the burner lights, turn
the control knob to a desired
setting.
If the burner still clicks, contact
a service technician.
Problem Cause Action
The burners do not
burn evenly.
Surface burner
components and caps are
not assembled correctly
and level.
See page 41.
The surface burners are
dirty.
Clean the surface burner
components.
(See page 40.)
Very large or
yellow surface
burner ames.
The wrong burner orice
is installed.
Check the burner orice size.
Contact your installer if you
have the wrong orice (LP
gas instead of natural gas or
natural gas instead of LP gas).
Surface burners
light but oven
burners do not
light.
The oven door lock is
turned on.
The display will show the Lock
icon. Hold the oven door open
and Tap and hold START for
3 seconds. The oven will beep
and the Lock icon will turn off.
The Gas Pressure
Regulator shut off switch
is in the off position.
Call a qualied service
technician.
NX60T8711SS_AA_DG68-01220A-00_EN.indd 47 3/26/2020 9:01:06 PM