User Manual

English 47
Troubleshooting
Problem Cause Action
Very large or
yellow surface
burner ames.
The wrong burner orice
is installed.
Check the burner orice size.
Contact your installer if you
have the wrong orice (LP
gas instead of natural gas or
natural gas instead of LP gas).
Surface burners
light but oven
burners do not
light.
The oven door lock is
turned on.
The display will show the Lock
icon. Hold the oven door open
and press
for 3 seconds.
The oven will beep and the
Lock icon will turn off.
The Gas Pressure
Regulator shut off switch
is in the off position.
Call a qualied service
technician.
Oven
Problem Cause Action
The oven control
beeps and displays
an information
code.
There may be an issue
with your oven. See the
“Information codes” chart
on page 51.
Press OFF/CLEAR, and then
restart the oven.
If the problem persists,
disconnect all power to the
range for at least 30 seconds
and then reconnect the power.
If this does not solve the
problem, call for service.
Problem Cause Action
The oven will not
turn on.
The oven is not
completely plugged into
the electrical outlet.
Make sure the electrical plug
is fully inserted into a live,
properly grounded outlet.
A fuse in your home
may be blown or the
circuit breaker may have
tripped.
Replace the fuse or reset the
circuit breaker.
The oven
temperature is too
hot or cold.
The oven temperature
needs to be adjusted and
recalibrated.
See page 32.
The oven burner
will not shut off.
The oven door lock is
turned on.
The display will show the Lock
icon. Hold the oven door open
and press
for 3 seconds.
The oven will beep and the
Lock icon will turn off.
The Sabbath function has
been activated.
SAb and the time of day will
show in the display. All other
controls and signals will be
deactivated. To turn off the
oven only, press OFF/CLEAR.
To cancel the Sabbath function
and reactivate the controls and
signals, press and hold Bake and
Timer Off (3 sec) simultaneously
for 3 seconds.
Oven fan is making
a noise, or won't
turn off.
* Slide-In oven
model only.
The cooling fan is not
visible, but you will hear
it running whenever
the electronics get hot
and turn off when the
electronics are cool.
This is normal operation to
cool the oven, cooling fan
automatically shuts down when
the oven cools.
NX9000T_NX60T8511SS_AA_DG68-01221A-06_EN+MES+CFR.indb 47NX9000T_NX60T8511SS_AA_DG68-01221A-06_EN+MES+CFR.indb 47 2021-03-16 �� 10:18:532021-03-16 �� 10:18:53