User Manual
English  51
Warranty
Information codes
Code symbol
Meaning Solution
Oven sensor malfunction.
1. Press OFF/CLEAR, and then 
restart the oven.
2. If the problem persists, 
disconnect all power to 
the oven range for at 
least 30 seconds and then 
reconnect the power.
The oven is overheating.
Check the Control PBA NTC 
Sensor.
Check the PBA NTC Sensor.
Check the PBA NTC Sensor.
Control pad malfunction.
Door lock malfunction.
PCB signal malfunction.
Touch IC and PCB signal malfunction.
Oven vent blocked.
1. If oven vent or cover air is 
blocked by aluminum foil 
or others, remove that and 
restart oven.
2. To reset error, disconnect 
power or tap OFF/CLEAR 
after opening the oven door 
at least 60 seconds.
** If these solutions do not solve the problem, contact a local Samsung service 
center or call 1-800-SAMSUNG (1-800-726-7864).
Warranty (U.S.A)
PLEASE DO NOT DISCARD.
SAMSUNG GAS RANGE
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS 
AMERICA INC. (SAMSUNG) and delivered new, in the original carton to the original 
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in 
materials or workmanship for the limited warranty period, starting from the date of 
original purchase, of:
One (1) Year Parts and Labor
This limited warranty is valid only on products purchased and used in the United 
States that have been installed, operated, and maintained according to the 
instructions attached to or furnished with the product. To receive warranty service, 
the purchaser must contact SAMSUNG at the address or phone number provided 
below for problem determination and service procedures. Warranty service can 
only be performed by a SAMSUNG authorized service center. The original dated 
bill of sale must be presented upon request as proof of purchase to SAMSUNG or 
SAMSUNG’s authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States during 
the warranty period at no charge, subject to availability of SAMSUNG authorized 
servicers within the customer’s geographic area. If in-home service is not available, 
SAMSUNG may elect, at its option, to provide transportation of the product to and 
from an authorized service center. If the product is located in an area where service 
by a SAMSUNG authorized servicer is not available, you may be responsible for a 
trip charge or required to bring the product to a SAMSUNG authorized service center 
for service.
To receive in-home service, product must be unobstructed and accessible to the 
service agent. 
NX9000T_NX60T8511SS_AA_DG68-01221A-06_EN+MES+CFR.indb 51NX9000T_NX60T8511SS_AA_DG68-01221A-06_EN+MES+CFR.indb 51 2021-03-16 �� 10:18:562021-03-16 �� 10:18:56










