User Manual

62 English
Troubleshooting
Troubleshooting Warranty (U.S.A)
PLEASE DO NOT DISCARD.
SAMSUNG GAS RANGE
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG
ELECTRONICS AMERICA INC. (SAMSUNG) and delivered new, in the original
carton to the original consumer purchaser, is warranted by SAMSUNG against
manufacturing defects in materials or workmanship for the limited warranty
period, starting from the date of original purchase, of:
One (1) Year Parts and Labor
This limited warranty is valid only on products purchased and used in the United
States that have been installed, operated, and maintained according to the
instructions attached to or furnished with the product. To receive warranty service,
the purchaser must contact SAMSUNG at the address or phone number provided
below for problem determination and service procedures. Warranty service can
only be performed by a SAMSUNG authorized service center. The original dated
bill of sale must be presented upon request as proof of purchase to SAMSUNG or
SAMSUNG’s authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States
during the warranty period at no charge, subject to availability of SAMSUNG
authorized servicers within the customer’s geographic area. If in-home service is
not available, SAMSUNG may elect, at its option, to provide transportation of the
product to and from an authorized service center. If the product is located in an
area where service by a SAMSUNG authorized servicer is not available, you may
be responsible for a trip charge or required to bring the product to a SAMSUNG
authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the
service agent.
Code
symbol
Meaning Solution
Divider switch malfunction.
1. If the Divider is in the oven,
make sure it is pushed in all
the way.
2. If the Divider is not in the
oven, see if something is
pressing against the divider
switch in the back of the oven.
3. If the Divider is all the way in
or there is nothing pressing
against the Divider switch,
tap OFF, and then restart
the oven. If the problem
persists, disconnect all power
to the oven range for at
least 30 seconds, and then
reconnect the power.
** If these solutions do not solve the problem, contact a local Samsung service
center or call 1-800-SAMSUNG (1-800-726-7864).