Owner Manual

English 59
Troubleshooting
Problem Cause Action
The oven racks are
difcult to slide.
This is normal. Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel. Racks become dull and
hard to slide if they are left in
the oven during a self-clean
cycle.
Fan noise. This is normal. The convection fan runs until
the function is over or the
door is opened.
The convection fan
is not working.
This is normal. The fan starts automatically
when the oven reaches the
preheat temperature.
Others
Problem Cause Action
The product is not
level.
The appliance has been
installed improperly.
The leveling leg(s) is (are)
damaged or uneven.
Make sure the oor is level,
strong, and stable. If the oor
sags or slopes, contact a
carpenter.
Check and level the range. (See
the Installation Instructions.)
The kitchen cabinets are
not properly aligned and
make the range appear to
be not level.
Ensure that cabinets are
square and provide sufcient
room for installation.
Problem Cause Action
The display goes
blank.
The electrical outlet
Ground Fault Interrupter
(GFI or GFCI) has been
tripped and needs to be
reset.
Your digital control has
been damaged.
Replace fuse or reset circuit
breaker.
Food does not
bake or roast
properly in the
oven.
The wrong cooking mode
is selected.
See page 23.
The oven racks have not
been positioned properly
for the foods being
cooked.
See page 27.
Incorrect cookware or
cookware of improper
size is being used.
See page 17.
The oven thermostat
needs adjustment.
See page 42.
There is aluminum foil on
racks or oven bottom.
Remove foil.
The clock or timers are
not set correctly.
See page 16.
NY63T8751SS_AA_DG68-01218A-00_EN+MES+CFR.indb 59 2020-03-23  6:46:20