User guide

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LICENSING CHAPTER 3
How Licensing Works
In order to use OfficeServ Link you will need a valid software license. Licenses are used to regulate
the number of CTI users or applications that may connect to OfficeServ Link. The advantage of
licensing is that you can reduce your overall costs by purchasing only the number of connections you
need without having to manage a hardware dongle or a complicated middleware licensing application.
When a CTI application attempts to connect to OfficeServ Link the application type is checked against
the list of licensed connections. If there are no available licenses for the connection a licensing error
will be returned to the application (and the user). As an example, if an instance of OfficeServ
DataView attempts to connect, but the current license allows only OfficeServ EasySet the OfficeServ
DataView connection will be rejected. If there are available licenses the OfficeServ Link will return a
confirmation and begin passing data to and receiving data from the application.
30 Day Free Trial License
Samsung understands that sometimes you want to test out an application to see if it works for your
company before making a committed purchase. In order to fill this need the OfficeServ Link
installation process creates a free 30 day trial license. This free trial license allows a fixed number of
CTI applications to connect to OfficeServ Link for up to 30 days without the need to purchase a
software license key.
The 30 day trial period begins the moment you install OfficeServ Link, it is not tied to the first time
you launch the application. If you intend to use the trial you should install OfficeServ Link only after
you are prepared to start testing applications. Once the trial expires you must purchase a license key
from Samsung in order to continue using OfficeServ Link.
The trial license allows the following CTI application connections:
APPLICATION NUMBER OF CONNECTIONS DESCRIPTION
OfficeServ Communicator
(DeskPhone Mode)
10
Screen pops, Outlook dialing, and other call
processing
OfficeServ Call 20 Screen pops and other call processing
OfficeServ Operator 2
Fast, efficient call processing for
operator/attendant stations
OfficeServ EasySet 1 Web-based keyset programming utility
OfficeServ DataView 1 Web-based system reporting package
OfficeServ OpenTSP 1 Driver for custom in-house software