Ed.
COPYRIGHT This manual is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright. No information contained herein may be copied, translated, transcribed or duplicated for any commercial purposes or disclosed to the third party in any form without the prior written consent of SAMSUNG Electronics Co., Ltd. TRADEMARKS is the trademark of SAMSUNG Electronics Co., Ltd.
INTRODUCTION INTRODUCTION Purpose This document introduces product overview, Hardware configuration, Specification and functions of OfficeServ 7030, which are required to understand OfficeServ 7030 system. Document Content and Organization This document consists of four Chapters and Annex and Abbreviations. CHAPTER 1. Overview of OfficeServ 7030 Describes the features and the main functions of OfficeServ 7030 overall and introduces system configuration and interface programming. CHAPTER 2.
INTRODUCTION ABBREVIATION Describes the acronyms used in this manual. Conventions The following types of paragraphs contain special information that must be carefully read and thoroughly understood. Such information may or may not be enclosed in a rectangular box, separating it from the main text, but is always preceded by an icon and/or a bold title. CAUTION Provides information or instructions that the reader should follow in order to avoid a service failure or damage to the system.
SAFETY CONCERNS SAFETY CONCERNS For product safety and correct operation, the following information must be given to the operator/user and shall be read before the installation and operation. Symbols Caution Indication of a general caution Restriction Indication for prohibiting an action for a product Instruction Indication for commanding a specifically required action © SAMSUNG Electronics Co., Ltd.
SAFETY CONCERNS Caution CAUTION Checking MEM LED before power off Don’t turn off the power whilst the MEM LED is blinking. It may cause a malfunction of the system. If you want to turn off the power, turn off power switch after using ‘Key MMC 817 MEM UMOUNT’. Turning off power switch after dismounting MEM You should dismount MEM before turning off the power switch. Use ‘Key MMC 817 MEM UMOUNT’ to dismount the MEM.
TABLE OF CONTENTS TABLE OF CONTENTS INTRODUCTION I Purpose .................................................................................................................................................. I Document Content and Organization..................................................................................................... I Conventions...........................................................................................................................................
TABLE OF CONTENTS 2.4 2.5 2.6 Station Phones ..................................................................................................................... 2-17 2.4.1 Regular Phones .................................................................................................................. 2-17 2.4.2 Digital Phones ..................................................................................................................... 2-17 2.4.3 IP Phone ...................................
TABLE OF CONTENTS CHAPTER 4. Functions of OfficeServ 7030 4.1 4.2 4.3 4.4 4-1 Call Functions ........................................................................................................................ 4-1 4.1.1 IP Phone Configuration......................................................................................................... 4-1 4.1.2 VM Function..........................................................................................................................
TABLE OF CONTENTS LIST OF FIGURES Figure 1.1 Configuration of OfficeServ 7030 Service .............................................................. 1-3 Figure 2.1 Left side view of OfficeServ 7030 cabinet .............................................................. 2-3 Figure 2.2 Top side view of OfficeServ 7030 cabinet .............................................................. 2-4 Figure 2.3 Right side view of OfficeServ 7030 cabinet ............................................................
TABLE OF CONTENTS LIST OF TABLES Table 1.1 Interface between Sub-Modules ............................................................................. 1-5 Table 2.1 Parts on the left side of the cabinet ......................................................................... 2-3 Table 2.2 Parts on the top side of the cabinet......................................................................... 2-4 Table 2.3 Parts on the right panel of the cabinet .......................................................
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Overview of OfficeServ 7030 CHAPTER 1. Overview of OfficeServ 7030 This chapter describes the features and the main functions of OfficeServ 7030 overall and introduces system structure, interface and programming. 1.1 Introduction to System OfficeServ 7030 is the best communication product for offices with 4 to 20 lines and provides advanced functions including voice and applications.
CHAPTER 1. Overview of OfficeServ 7030 A Variety of Application Solutions OfficeServ 7030 offers a variety of application solutions such as OfficeServ EasySet, Integrated Fax Server, OS Call and Digital Integrated Recording Systems. Integrated and Application Solution - ‘Integrated’ means that OfficeServ 7030 system inter-works with an external solution server and the system and the server operates as one integrated function.
CHAPTER 1. Overview of OfficeServ 7030 1.1.2 System Architecture OfficeServ 7030 is configured with a basic cabinet and expansion cabinet mounted either on a wall or positioned in a 19” rack. The cabinet consists of a control part on the base board and three daughter board parts on the base board. The service configuration diagram of OfficeServ 7030 system is shown in the figure below: Figure 1.
CHAPTER 1. Overview of OfficeServ 7030 Voice Station Part The voice station part is configured with Digital Line Interface (DLI), which is a digital station, and Single Line Interface (SLI), which is an analog station, and provides voice services. Multiple station boards can be mounted depending on the combination of port numbers and stations. The digital station has 4DM and 2DM daughter boards, and the analog station has the 4SM daughter board.
CHAPTER 1. Overview of OfficeServ 7030 1.2 Interface This section describes the interfaces between the sub-modules of OfficeServ 7030 and the VoIP elements. 1.2.1 Interfaces between Sub-modules Table 1.1 Interface between Sub-Modules Categories Types 4LM Interface Interfaces Physical Access IEEE 802.3 10 BASE-TX, IEEE 802.
CHAPTER 1. Overview of OfficeServ 7030 1.3 Programming The Man Machine Communication (MMC) program is used to change the data value for system operation and programming. The MMC program is categorized into three levels, which are technician, operator, and subscriber. Depending on these levels, some MMCs can be programmed by the subscribers while some MMCs cannot.
Hardware of OfficeServ 7030 CHAPTER 2. Hardware of OfficeServ 7030 This chapter introduces the hardware features, cabinet configuration, board functions and the configuration of OfficeServ 7030 system. In addition, this chapter describes terminals, wireless LAN equipment, and additional equipment available in OfficeServ 7030 system. 2.
CHAPTER 2. Hardware of OfficeServ 7030 Fire Resistance and Heat Processing OfficeServ 7030 hardware is made of fire-resistant materials and parts to protect the hardware from fire. OfficeServ 7030 hardware is designed not to affect system performance due to heat generated from inside the system. 2-2 y A specific heat-generated part of hardware is blocked in order not to affect temperature-sensitive components. y The parts installed into the modules are located on the basis of heat distribution.
CHAPTER 2. Hardware of OfficeServ 7030 2.2 Cabinet Configuration OfficeServ 7030 consists of two cabinets (basic/expansion cabinet). The basic cabinet manages the entire OfficeServ 7030, performs switching, processes signals, and manages the subscriber terminals. The expansion cabinet is the minor control part and controls the line boards and sends/receives information to/from the basic cabinet. Figure 2.
CHAPTER 2. Hardware of OfficeServ 7030 Figure 2.2 Top side view of OfficeServ 7030 cabinet The descriptions of each part of the top of the cabinet are listed in the table below. Table 2.
CHAPTER 2. Hardware of OfficeServ 7030 Checking MEM LED before power off Don’t turn off the power whilst the MEM LED is blinking. It may cause a malfunction of the system. If you want to turn off power, turn off power switch after dismounting MEM with ‘KMMC 817 MEM UMOUNT’. Checking LAN cable during lighting LAN LED on LAN LED lights on when an EPM board is installed LAN cable is not connected. Check if LAN cable is connected during lighting LAN LED on. Figure 2.
CHAPTER 2. Hardware of OfficeServ 7030 2.2.1 Configuration of daughter boards OfficeServ 7030 has three daughter board slots. These slots can be equipped with the following daughter boards depending on the configuration of OfficeServ7030: Table 2.4 Daughter boards that can be mounted on the slots Parts 2-6 Slots Mountable Boards Trunk Part Slot 4 4TM, 2BM Subscriber Part Slot 2 and Slot 3 4DM, 2DM, 4SM, 4LM © SAMSUNG Electronics Co., Ltd.
CHAPTER 2. Hardware of OfficeServ 7030 2.3 Boards by Functions OfficeServ7030 has Base board and three slots to mount daughter boards. Each slot can have a daughter board that can perform the following function depending on the configuration type of OfficeServ7030. Table 2.5 Boards by Functions Functions Board and daughter boards Main Control Base Voice Trunk Line 2BM and 4TM Voice Station 4DM, 2DM and 4SM Data 4LM, MODEM (optional) Expansion EPM (optional) Power PSU 2.3.
CHAPTER 2. Hardware of OfficeServ 7030 Option Board The Base board can have a MODEM Board, or a EPM board as an optional extra. The MODEM board has the following functions: y A 2-Wire Full Duplex modem. Be careful of the direction of the Modem board when mounting/demounting the Modem to the Base board. y The Modem board operates via V.24 interface and uses a modem chip for Central Office, which can perform Pulse Code Modulation (PCM) highway interface. In addition, the Modem board supports V.
CHAPTER 2. Hardware of OfficeServ 7030 Table 2.6 Specification of Base Board (Continued) Categories Time Switch Names Standards Device STC9604 Basic Switch 256 x 256 Channel Data Bus Width 8 Bit Device RTC8564 Time for Backup 12 days EEPROM Data memory Capacity 4 kByte (example: MAC/IP Data Bus Width 8 Bit Internal MOH port 1 External MOH port 1 LAN port 1 SLI port 2 RTC Address) Others Board View of Base The front view of the base board is as shown in the figure below.
CHAPTER 2. Hardware of OfficeServ 7030 The components on the front panel of the base board are as below: Table 2.7 Ports of Base Board Ports and LEDs Functions LAN Port to connect 100 BASE-T LAN MISC Port to connect Ext PAGING, DRY CONTACT and Ext MOH SLT1, SLT2 Port to connect SLI RST Switch for system Reset Switch for Data base clear when pushed and held for more than 5 seconds 2.3.2 Voice Trunk Line Board This section describes the boards that offer the voice service trunk lines. 2.3.2.
CHAPTER 2. Hardware of OfficeServ 7030 Board View of 2BM The front view of 2BM voice trunk line board is shown in the figure below: Figure 2.5 Board View of 2BM The components on the front panel of 2BM have the functions below: Table 2.8 Ports of 2BM Board Port Function Description P1, P2 Ports to connect BRI cables © SAMSUNG Electronics Co., Ltd.
CHAPTER 2. Hardware of OfficeServ 7030 2.3.2.2 4TM 4TM (4 port Trunk Module) provides analog trunk line ports. One board has the CID path. In addition, the board provides voice through trunk lines and transmits the voice data at 64 kbps to each channel.
CHAPTER 2. Hardware of OfficeServ 7030 2.3.3 Voice Station Board This section describes the boards that offer station services 2.3.3.1 4SM 4SM (4 port SLI Module) supports 4-port for analog stations.
CHAPTER 2. Hardware of OfficeServ 7030 2.3.3.2 4DM 4DM (4 port DLI Module) supports 4-port for digital stations. Specifications The specifications of 4DM voice station boards are as follows: y Four station ports and 2B+D (Two voice channel and one signal channel) provided Board View of 4DM The front view of 4DM voice station board is shown in the figure below: Figure 2.8 Board View of 4DM The components on the front panel of 4DM have the functions below: Table 2.
CHAPTER 2. Hardware of OfficeServ 7030 2.3.3.3 2DM 2DM (2 port DLI Module) board supports 2-port for digital stations. Specifications The specifications of 2DM voice station boards are as follows: y 2DM Board: Two station ports and 2B+D (Two voice channel and one signal channel) provided Board View of 2DM The front view of 2DM voice station board is shown in the figure below: Figure 2.9 Board View of 2DM The components on the front panel of 2DM have the functions below: Table 2.
CHAPTER 2. Hardware of OfficeServ 7030 2.3.4 Data Board (4LM) 4LM (4 port LAN Module), which is the data board of OfficeServ 7030, provides 100 Base-T interface and performs Switching Hub functions. Main function The main functions of 4LM board are as follows: y Auto-detection function of 100 BASE-T and Full/Half duplex Specifications The specifications of 4LM data boards are as follows: y Four 10, 100 Base-T ports Board View The board view of the 4LM is shown in the figure below: Figure 2.
CHAPTER 2. Hardware of OfficeServ 7030 2.4 Station Phones This section describes the types and features of analog/digital station phones that can be connected to OfficeServ 7030 system. 2.4.1 SLT (single line telephone) Phones The SLT phones used for voice calls are connected to the ports of 4SM boards. or the 2 SM ports on the Base board. Figure 2.11 Regular Phone 2.4.
CHAPTER 2. Hardware of OfficeServ 7030 2.4.2.1 DS-5000 Series DS-5038D/5021D/5014D DS-5038D/5021D/5014D phones are two-line LCD digital phones and have 38, 21, or 14 program buttons that allow the subscribers to register their desired functions and make calls by using a handset/speaker phone.
CHAPTER 2. Hardware of OfficeServ 7030 2.4.3 IP Phone The IP phones use the installed data network lines to make voice communications and do not need telephone lines. ITP-5112L The ITP-5112L is a large LCD phone, which allows the users to transmit data, make calls using a handset/speaker phone, or use the full-duplex speaker phone. A variety of functions are provided through the large LCD.
CHAPTER 2. Hardware of OfficeServ 7030 2.4.4 AOM The Add On Module (AOM) is the extended module type digital terminal where the program buttons and LEDs in a digital phone are expanded. Desired functions can be assigned to the buttons on the AOM. For information on the figure of each AOM or how to connect the AOM, refer to the User’s Guide about the AOM. Figure 2.18 DS-5064B The AOMs available in OfficeServ 7030 system and phones that can be connected with the AOM are as follows: Table 2.
CHAPTER 2. Hardware of OfficeServ 7030 2.4.5 Door Phone Interface Module Door Phone Interface Module (DPIM) is the module that connects door phones and door open/close devices to OfficeServ7030. The line port of the door phone interface device is connected to the DLI port of OfficeServ7030 system. The door box port of the door phone interface device is connected to the line port of the door phone. Figure 2.
CHAPTER 2. Hardware of OfficeServ 7030 2.5 Wireless LAN Device This section describes the wireless LAN BTS and mobile stations that can be connected with OfficeServ7030 system. 2.5.1 Wireless LAN Base Station (Basic) The Wireless LAN Base Station (SMT-R2000) consists of both wire and wireless processing parts. There is IEEE 802.3 Ethernet interface connected with LAN in the wire processing part. The wireless processing part has two wireless LAN RF interfaces which are IEEE 802.
CHAPTER 2. Hardware of OfficeServ 7030 2.6 Additional Devices This section describes the types and the features of devices that can be connected as options. 2.6.1 Music-on-hold/Background (MOH/BGM) OfficeServ7030 is connected with MOH sources such as CD players in addition to the basic tone provided by the system or internal sound source to allow subscribers to listen to melodies other than ones specified to the subscribers. Devices such as CD players or radios are called on hold/background sound source.
CHAPTER 2. Hardware of OfficeServ 7030 2.6.5 WEB Management tool The Web management is the software for the installation/maintenance of OfficeServ7030. The functions for controlling the system database are implemented in the form of menus in the Web management tool; thus, the WEB management is convenient to use when the system data are displayed or changed. 2.6.
Specification of OfficeServ 7030 CHAPTER 3. Specification of OfficeServ 7030 This chapter describes the capacity of OfficeServ7030, various signal specifications, power specifications, rings and tones, compatible boards and terminals, and equipment specifications. 3.1 System Capacity Up to 20 lines can be installed and operated in OfficeServ7030 system, and the line ratio of the station and trunk line can be adjusted within the capacity depending on the users’ needs. Table 3.
CHAPTER 3. Specification of OfficeServ 7030 3.1.1 Trunk Line Capacity The maximum trunk line capacity of OfficeServ7030 based on its configuration is shown in the table below: Table 3.2 Trunk Line Capacity System Configuration Basic cabinet Basic cabinet + Expansion cabinet Analogue LOOP TRK Digital BRI TRK 4 4 8 8 3.1.
CHAPTER 3. Specification of OfficeServ 7030 3.2 Electrical Specification 3.2.1 Signal Specification The signal processing protocol means the methods for connecting signals between the trunk lines, stations and system, and also means the method of providing the status information. formation. 3.2.1.1 Trunk Line Signaling Loop Start In processing loop start signals, the on-hook and the off-hook statuses are controlled by the flow of electric current.
CHAPTER 3. Specification of OfficeServ 7030 The electrical characteristics of the Digital Line Interface (DLI) are shown in the table below: Table 3.6 Electrical Characteristics of the DLI Line Categories Specifications Transmission speed 384 kbits/s Code Alternate Mark Inversion (AMI) Pulse type Typical AMI Waveform 3.2.1.2 LAN Signaling The electrical characteristics of the 10 BASE-T, which complies with the IEEE 802.3 standard, are shown in the table below: Table 3.
CHAPTER 3. Specification of OfficeServ 7030 Categories of UTP Cable UTP Cables are classified into Straight-through UTP cable and Crossover UTP cable. The Straight-through UTP cable is used for connecting the 4LM module of OfficeServ 7030 system to other modules. 3.2.1.3 Station Signaling Dial Pulse Signaling y Ratio-10 Pulse Per Second (PPS) y Make/Break Ratio (M/B ratio) 33 % : 66 % (It can be adjusted by the software.
CHAPTER 3. Specification of OfficeServ 7030 3.3 Power Specification 3.3.1 OfficeServ 7030 System Power OfficeServ 7030 operates by AC input power or battery power and supplies the system cabinet with the backup power of -54 V, +5 V, +12 V. Table 3.9 I/O Voltage of PSU Power Supply Devices Input power Specifications AC 200~240 V, 64W - DC -54 V, 0.5 A Power Supply Board (PSU) output power - DC +5 V, 3 A - DC +12 V, 1.8 A 3-6 © SAMSUNG Electronics Co., Ltd.
CHAPTER 3. Specification of OfficeServ 7030 3.4 Rings and Tones 3.4.1 Ring Cycles OfficeServ 7030 provides the trunk line rings, station rings, door rings, and alarm rings. The ON/OFF cycle of each ring is shown in the table below: Table 3.
CHAPTER 3. Specification of OfficeServ 7030 3.5 Available Terminals The terminals available to OfficeServ 7030 are shown in the table below: Table 3.
CHAPTER 3. Specification of OfficeServ 7030 3.6 IP Port Table 3.6.1 OfficeServ 7000 Families IP Port Numbers The IP Port Numbers used in OfficeServ 7000 families are shown in the table below: Table 3.13 OfficeServ 7000 Families IP Port Numbers Category Service Type Protocol System Port Number 6100 SPnet TCP 1024~4999 Remarks For connection setup For maintaining TCP Connection IP Phone TCP, UDP 6000 For connection setup interface UDP 1024~4999 For signaling to IP phone UDP 1719 1720 H.
CHAPTER 3. Specification of OfficeServ 7030 Table 3.
CHAPTER 3. Specification of OfficeServ 7030 3.6.2 OfficeServ Solutions IP Port Numbers The IP Port Numbers used in OfficeServ Solutions are shown in the table below: Table 3.
CHAPTER 3. Specification of OfficeServ 7030 Table 3.
Functions of OfficeServ 7030 CHAPTER 4. Functions of OfficeServ 7030 This chapter describes the functions of OfficeServ7030 related to calls, VoIP, data, UMS, and web/system management 4.1 Call Functions OfficeServ7030 processes station calls, trunk line calls, application calls, or various signals through the PSTN and VoIP networking. 4.1.
CHAPTER 4. Functions of OfficeServ 7030 4.2 VoIP Function VoIP function indicates the voice communication service through network. It can be made by the standard protocols and OfficeServ7030 supports SIP. 4.2.1 VoIP Network To communicate with another system through the VoIP networking, MGI s/w license should be installed into OfficeServ7030. 4.2.2 VoIP Trunk Line Interface OfficeServ 7030 provides the VoIP trunk line interface (SIP). VoIP trunks can be connected with an external server.
CHAPTER 4. Functions of OfficeServ 7030 4.3 Voice Mail Function OfficeServ 7030 provides auto answering, voice messages and e-mail transfer by using embedded DSP without additional devices. 4.3.1 System Features Caller ID Compatible If you subscribe to Central Office based Caller ID, the OfficeServ7030 Voice Mail is compatible. The Caller ID data that appears on keysets is also saved in your voice mail box for each message you receive. This can be used for call back or simply to identify the caller.
CHAPTER 4. Functions of OfficeServ 7030 Multiple Mailbox Support The OfficeServ 7030 Voice Mail can, in principle, support up to 1000 mailboxes, although obviously having only the 4 port hardware places practical limits on the system according to the individual system traffic, and type of application.
CHAPTER 4. Functions of OfficeServ 7030 4.3.2 Auto Attendant Alphabetic Directory (Multiple) Callers who do not know an extension number in the system but do know a name, may enter the first few letters of the person’s name and be transferred to the relevant extension user. This system may even be used internally if an extension number is not known. The OfficeServ 7030 Voice Mail allows for over 1000 unique directory systems, each one can search on either the first or last name.
CHAPTER 4. Functions of OfficeServ 7030 Incoming Call Overflow The OfficeServ 7030 Voice Mail may be programmed to answer any or all lines immediately or answer only the calls that your operator does not pick up. Overflowed calls may be routed to either a mailbox or the main company prompt. Interruptible Voice Prompts At any time during an announcement or greeting, callers may dial a selection and the OfficeServ 7030 Voice Mail will immediately respond.
CHAPTER 4. Functions of OfficeServ 7030 Call Blocking While a subscriber has call blocking set, the OfficeServ 7030 Voice Mail does not attempt to transfer a call to the subscriber’s extension. Instead, it immediately plays the subscriber’s Call Blocking Greeting-if recorded. If the Call Blocking Greeting is not recorded, OfficeServ 7030 Voice Mail plays the subscriber’s Primary No-Answer Greeting - if recorded.
CHAPTER 4. Functions of OfficeServ 7030 After each stored telephone number, the OfficeServ 7030 Voice Mail will prompt the caller that it is continuing to locate the subscriber. If OfficeServ 7030 Voice Mail cannot locate the subscriber, the subscriber’s Call Blocking Greeting is played to the caller.
CHAPTER 4. Functions of OfficeServ 7030 A subscriber can assign (plug in) any greeting to any Call Coverage Condition. However, when a subscriber first logs on to the OfficeServ 7030 Voice Mail, personal greetings numbered 1, 2, 3, 4, and 5, are assigned to their respective Call Coverage Conditions (No Answer, Busy, Fwd All/DND, Night and Call Screening). The remaining four personal greetings, labeled 6 through 9 are normally used as alternatives to the greetings assigned to these conditions.
CHAPTER 4. Functions of OfficeServ 7030 Screened Rejected Personal Greeting This greeting plays to the caller anytime a subscriber rejects a screened transferred call from the OfficeServ 7030 Voice Mail. The system administrator can authorize the Call Screening feature per subscriber. Call Screening must be authorized to have a Call Screening Greeting.
CHAPTER 4. Functions of OfficeServ 7030 Auto Forward The Message Auto Forward allows messages left in one mailbox to be automatically forwarded to another mailbox if the message is not listened to. The delay time before the message is forwarded is programmable between 00:00 (immediately) and 23:59 (1 day). After the message is forwarded it may be deleted or saved in the original mailbox.
CHAPTER 4. Functions of OfficeServ 7030 Call Record utilizes the conference feature. The number of people, who can use the CR feature simultaneously, is limited to the number of available conference circuits in the system. Caution for legal use Before using this feature, make sure that you are not violating any UK or EU laws. Some countries require that the recorded party be notified. Samsung is not responsible for any illegal use of this feature.
CHAPTER 4. Functions of OfficeServ 7030 Extended Prompting With Extended Prompting set active, OfficeServ 7030 Voice Mail offers all prompts for the menu the subscriber has accessed. When Extended Prompting is not set active, OfficeServ 7030 Voice Mail offers only the name of the menu the subscriber is accessing and the prompt ‘For additional options, press 0’. External Number Notification When you have messages in your mailbox, you may be alerted at your cell phone, home phone or any other phone.
CHAPTER 4. Functions of OfficeServ 7030 Maximum Number of Messages The maximum number of messages a mailbox will hold is 9,999. The maximum number of messages can be set for each mailbox. This is a software setting. Maximum number of messages is also influenced by the size of the storage media; either Compact Flash or Hard Drive size, number of subscribers, maximum message length settings, and the length of the actual messages recorded and left on the system.
CHAPTER 4. Functions of OfficeServ 7030 Message Forward With Append Messages received in your mailbox may be forwarded to other mailboxes or lists on the system. A message may be forwarded to another subscriber, or distribution list by entering a destination mailbox. The subscriber may record an introductory comment if desired. The message header is modified to reflect the forwarding party and time. Forwarding multiple copies allows the subscriber to record introductions for each destination mailbox.
CHAPTER 4. Functions of OfficeServ 7030 Message Rewind When listening to a message you may rewind 5 seconds. This is useful if you are looking for a specific piece of information like a phone number. Message Save You may save any message. Once saved, it will remain as a ‘saved’ message until it is manually deleted or until the message retention timer expires for unlistened messages. Message Send From within your mailbox you may send a message to any other mailbox owner on the system.
CHAPTER 4. Functions of OfficeServ 7030 Multiple Subscriber Mailboxes Login Multiple subscribers may simultaneously logon to the same mailbox and access messages. All mailbox functions are available to each subscriber. Message playback is distributed. The first subscriber logged on will hear the first message. The second subscriber will first hear the second message, and can access the first message after subscriber 1 is finished.
CHAPTER 4. Functions of OfficeServ 7030 Personal Mailbox Administration You may change settings for your mailbox any time you like. Personalize the greeting that callers will hear your name, password and notification options. Private (Confidential) Messages A message can be marked Private. A private message can not be forwarded to another subscriber. If the recipient of the private message attempts to forward the message he is informed that the message is private and may not be forwarded.
CHAPTER 4. Functions of OfficeServ 7030 Subscriber Workload Manager This allows a subscriber to group reminders by a Commitment, Follow Up or Task in order to better organize the workload. Their entire workload can be reviewed or a specific group. Until… Scheduling The Until… Scheduling method is an easy way to schedule the termination of an OfficeServ 7030 Voice Mail service relative to the time the service is set active.
CHAPTER 4. Functions of OfficeServ 7030 Password Security All administration is under password control to prevent unauthorized access. Programming-On Site Or Remote By logging in from a touch tone telephone, the designated system administrator can perform routine activities by using the System Administration Special Menu. These activities include recording custom system prompts, Adding/Deleting/Modifying subscribers, and switching scheduled modes of operation.
CHAPTER 4. Functions of OfficeServ 7030 4.3.6 Voice Form Questionnaire Features This feature allows the OfficeServ 7030 Voice Mail to be used to conduct surveys or collect a response to a pre-programmed questionnaire. Answers are collated and stored in a specific mailbox (es), or the answers may be split into many different mailboxes. These mailboxes and messages are administered by subscribers just like any other mailbox and message, the subscriber simply logs in and listens to the message.
CHAPTER 4. Functions of OfficeServ 7030 4.3.7 E-mail Gate Way Function Sending Voice mails by using E-mails This function enables to convert a newly incoming voice mail into a WAV file format that can be replayed in a PC and attach the voice mail to the user’s E-mail. Notifying the arrival of voice mails by using E-mails This function enables to notify the arrival of a voice mail by using an E-mail. 4-22 © SAMSUNG Electronics Co., Ltd.
CHAPTER 4. Functions of OfficeServ 7030 4.4 Web Management OfficeServ 7030 system performs the management for Voice Call, Voice Mail and Router/Switch server configuration and the information search function via the embedded Web service. 4.4.1 Web Management Database Backup The user can back up and restore the system database to a MMC card via Web. Software Package Upload The user can update the software package via Web. User Account Management The user ID can added and deleted.
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ABBREVIATION ABBREVIATION 2 2BM 2 port BRI Module 2DM 2 port DLI Module 4DM 4 port DLI Module 4 4LM 4 port LAN Module 4SM 4 port SLI Module 4TM 4 port Trunk Module A AC Alternating Current AOM Add On Module APLL Analog Phase Locked Loop AP Access Point AMIS Audio Messaging Interchange Specification AWG American Wire Gauge BRI Basic Rate Interface BGA BALL GRID ARRAY CID Caller Identification CTI Computer Telephony Integration DPIM Door Phone Interface Module DC Direct Cu
ABBREVIATION F FXS Foreign Exchange Station FXO Foreign Exchange Office HDLC High-level Data Link Control IP Internet Protocol H I IPC Inter Processor Communication IPSec Internet Protocol Security KDB Keyset Daughter Board LAN Local Area Network LCD Liquid Crystal Display MMC Man Machine Communication (Code, Command) MOH Music On Hold NAT Network Address Translation OSPF Open Shortest Path First PCM Pulse Code Modulation PPS Pulse Per Second K L M N O P PRS Polarity Reverse
ABBREVIATION S SIP Session Initiation Protocol SLI Single Line Interface SMDR Station Message Detail Recording T TAPI Telephony Application Programming Interface TCP Transmission Control Protocol UA User Agent UART Universal Asynchronous Receiver and Transmitter VMS Voice Mailing System VoIP Voice over Internet Protocol U V © SAMSUNG Electronics Co., Ltd.
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OfficeServ 7030 System Description ©2008 Samsung Electronics Co., Ltd. All rights reserved. Information in this manual is proprietary to SAMSUNG Electronics Co., Ltd. No information contained here may be copied, translated, transcribed or duplicated by any form without the prior written consent of SAMSUNG. Information in this manual is subject to change without notice.
