Enterprise IP Solutions OfficeServ 7400 General Description
Publication Information Samsung Business Communications reserves the right without prior notice to revise information in this publication for any reason. Samsung Business Communications also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant.
EU Declaration of Conformity Samsung Electronics Co., Ltd.
Intended Use This telephone system is intended to provide the user with voice communication between the system extensions and connection to the public switched telephone network by digital or analogue links. The telephone system may be provided with the ability to communicate with local computer networks to provide CTI functions and features. In this case, it is capable of passing information to the computer network via a specified link.
OfficeServ 7400 General Description INTRODUCTION Purpose This guide provides comprehensive descriptions of the hardware configurations, specifications and business functions of the Samsung Enterprise Solutions OfficeServ 7400 key telephone system. Guide Content and Organization This guide contains four chapters and a section on abbreviations used in the guide. CHAPTER 1. Overview of OfficeServ 7400 Provides an overview of the possible system configurations, interfaces and programming requirements.
Introduction Conventions The following paragraph types contain special information that you should carefully read and thoroughly understand. Such information may or may not be enclosed in a rectangular box, separating it from the main text, but is always preceded by an icon and/or a bold title. NOTE Indicates additional information as a reference.
OfficeServ 7400 General Description TABLE OF CONTENTS INTRODUCTION i Purpose ....................................................................................................................................................i Guide Content and Organization .............................................................................................................i Conventions ................................................................................................................................
Table of Contents 2.3.6 SVMi-20E ............................................................................................................................2-35 2.4 Station Phones 2.4.1 Analogue Phones................................................................................................................2-37 2.4.2 Digital Phones .....................................................................................................................2-37 2.4.3 IP Phones ..........................
OfficeServ 7400 General Description 3.4 Rings and Tones 3-15 3.4.1 Ring Cycles .........................................................................................................................3-15 3.4.2 Tones ...................................................................................................................................3-15 3.5 Available Terminals 3-16 3.6 Equipment Specification 3-17 CHAPTER 4. OfficeServ 7400 Functions 4.1 Call Functions 4-1 4-1 4.1.
Table of Contents List of Figures Figure 1.1 Configuration of OfficeServ 7400 Services ............................................................1-3 Figure 1.2 Interfaces between VoIP Components ...................................................................1-8 Figure 2.1 Configuration of OfficeServ 7400 Chassis .............................................................2-3 Figure 2.1 Basic Chassis Configuration ..................................................................................
OfficeServ 7400 General Description List Of Tables Table 1.1 Interfaces between Sub-Modules ........................................................................... 1-6 Table 2.1 Rear Panel of OfficeServ 7400 Basic Chassis ........................................................ 2-4 Table 2.2 Mountable Modules................................................................................................. 2-4 Table 2.3 Modules by Function..................................................................
Table of Contents Table 3.11 Electrical Characteristics of the GWIM Interface (RS-232C Interface)...................3-7 Table 3.12 Electrical Characteristics of the GWIM Interface (HSSI Interface).........................3-7 Table 3.13 Electrical Characteristics of the LAN Interface (10 Base-T)...................................3-8 Table 3.14 Electrical Characteristics of the LAN Interface (100 Base-Tx)...............................3-8 Table 3.15 Electrical Characteristics of LAN Interface (1000 BASE-TX).
OfficeServ 7400 General Description CHAPTER 1. Overview of OfficeServ 7400 This chapter provides an overview of the features and functions of OfficeServ 7400 and discusses the basic system configurations, interfaces and programming requirements. 1.1 Introduction to System OfficeServ 7400 is designed to meet the needs of mid- to large-sized offices and provides advanced functions including voice, data and internet functions.
CHAPTER 1. Overview of OfficeServ 7400 WAN and LAN Functions OfficeServ 7400 is equipped with WAN and LAN interface modules so that it can exchange data with the external Internet and internal Intranet via 10/100 BASE-T or 1000 BASE-TX/SX/LX interfaces without additional data equipment. Wireless LAN Service OfficeServ 7400 provides a wireless LAN solution for wireless/wired complex services within the office.
OfficeServ 7400 General Description 1.1.2 System Architecture OfficeServ 7400 is configured with a basic chassis and expansion chassis installed in the 19-inch rack, and the OfficeServ feature server installed on an external Linux server. The Main Control Processor (MP40) module is installed in the basic chassis and manages the overall operation of the system.
CHAPTER 1. Overview of OfficeServ 7400 Voice Trunk Line Component The voice trunk line component is configured with digital trunk lines and analogue trunk lines. T1E1PRI (TEPRI)/TEPRI2 functions as an E1, T1 and Primary Rate Interface (PRI) digital trunk line module, sends/receives voice data through the trunk line and transmits the information at 64 kbps per channel. The 8Trunk (8TRK) functions as Polarity Reverse Detection (PRS) and Caller ID (CID) provides the Metering Pulse Detection function option.
OfficeServ 7400 General Description Voice Application Component The voice application module consists of the Voice over Internet Protocol (VoIP) that transmits voice to the data network and the Wireless Local Area Network (WLAN) that transmits voice wirelessly. The Media Gateway Interface (MGI)/Media Gateway Interface 64channel (MGI64) module offers the VoIP function by converting voices into data.
CHAPTER 1. Overview of OfficeServ 7400 1.2 Interfaces This section describes the interfaces between the sub-modules of OfficeServ 7400 and between the VoIP elements. 1.2.1 Interfaces between Sub-modules Table 1.1 Interfaces between Sub-Modules Categories Types Interfaces LIM/PLIM Inter- Physical Access IEEE 802.3 10 BASE-TX, IEEE 802.3u 100 BASE-TX face Connector Type RJ-45 GPLIM Interface Physical Access IEEE 802.3 10 BASE-TX, IEEE 802.3u 100 BASE-TX, IEEE 802.3z 1000 BASE-SX/LX, IEEE 802.
OfficeServ 7400 General Description Table 1.
CHAPTER 1. Overview of OfficeServ 7400 1.2.2 Interfaces between VoIP Components OfficeServ 7400 provides various VoIP interfaces as follows: y VoIP Networking y H.
OfficeServ 7400 General Description 1.3 Programming Samsung’s Man Machine Communication (MMC) programs are used to set and change the data values for system operation. MMCs operate at three levels: technician (or system), administrator (or operator/customer), and subscriber (or station user). Access to an MMC may be controlled by a password depending on its action: a password is required for technician-level programming and administrator-level programming but not for subscriber-level programming.
OfficeServ 7400 General Description CHAPTER 2. OfficeServ 7400 Hardware This chapter describes the hardware in detail, including chassis configurations and module functions and configurations. In addition, it describes terminals, wireless LAN equipment, and additional equipment available for the OfficeServ 7400. Hardware is installed as described in the OfficeServ 7400 Installation Guide provided with your system. 2.
CHAPTER 2. OfficeServ 7400 Hardware Maintenance The hardware is designed to be maintained with ease and safety. y The 19-inch rack is designed to maintain sufficient strength. y Installers and maintainers can connect/disconnect cables easily because the connection ports are placed on the front panel. y The front of each module has LEDs that indicate failures or operational status so that the operator can easily identify what is happening.
OfficeServ 7400 General Description 2.2 Chassis Configuration OfficeServ 7400 comprises a basic chassis and one or two expansion chassis installed in a 19-inch rack. A functional server operates externally. The Main Control Processor (MP40) module is installed in the basic chassis; it manages the overall operation of the OfficeServ 7400 and performs switching, signal processing and subscriber station management functions.
CHAPTER 2. OfficeServ 7400 Hardware Table 2.1 Rear Panel of OfficeServ 7400 Basic Chassis No. Component Function 1 Ground Lug Lug for grounding system communication 2 Connector for External Rectifier To supply external power for PoE (Power over Ethernet) 3 Handle To use while mounting/removing a power module 4 Fuse Holder Fuse for AC input power 5 AC LED The LED turns on while applying AC power. 6 DC LED The LED turns on while the DC power is operating.
OfficeServ 7400 General Description 2.3 Modules by Function Table 2.3 shows the function of each available module. Table 2.
CHAPTER 2.
OfficeServ 7400 General Description Table 2.
CHAPTER 2. OfficeServ 7400 Hardware Table 2.5 Front Panel of MP40 Module (Continued) Ports and LEDs RUN LED Functions Status of MP40 operation - Off: No power - On (Green): Booting - Blink (Green): Normal Operation (The blink cycle is 500 ms while running software) LAN LED Status of LAN operation - Off: No power and no connection of LAN port - On: The colour of the LED shows the LAN transmission speed and connection speed.
OfficeServ 7400 General Description Optional Modules The optional modules available to mount on the LP40 module are the MFM, MIS, RCM2, SCM and CRM modules. y Multi-Frequency Module (MFM): MFM contains ASIC chips for detecting DTMF signals. It can detect DTFM signals from 12 channels simultaneously. MFM is installed in LOC1 or LOC2 of the LP40 (the location is indicated on the LP40 module).
CHAPTER 2. OfficeServ 7400 Hardware Specifications The specifications of the LP40 are shown in Table 2.6. Table 2.6 Specifications of LP40 Module Category Name CPU Standard Processor MPC852T System Clock 50 MHz Package 256P PBGA SDRAM Capacity 16 MB (For program and data storage) Data Bus Width 32 bit Flash ROM Capacity 4 MB (For data storage) Data Bus Width 16 Bit Boot ROM Capacity 512 KB (For booting) Data Bus Width 8 Bit Rate Conversion Rate 2.048 ↔ 8.
OfficeServ 7400 General Description The components on the front panel have the following functions: Table 2.
CHAPTER 2. OfficeServ 7400 Hardware 2.3.2 Voice Trunk Line Module This section describes the modules offering the voice service of trunk lines. 2.3.2.1 TEPRI The T1E1PRI (TEPRI) module provides the digital trunk line. A TEPRI module provides E1, T1, ISDN and PRI, and functions as the Q-SIG. This module transmits voice via the trunk line and a channel transmits the voice data at 64 Kbps.
OfficeServ 7400 General Description The components on the front panel of the TEPRI module have the following functions: Table 2.
CHAPTER 2. OfficeServ 7400 Hardware 2.3.2.2 TEPRI2 TEPRI2 provides the digital trunk line. A TEPRI2 module provides two ports for E1, T1, ISDN and PRI respectively, and functions as the Q-SIG. This module transmits voice via the trunk line and a channel transmits the voice data at 64 Kbps.
OfficeServ 7400 General Description The components on the front panel of the TEPRI2 have the following functions: Table 2.
CHAPTER 2. OfficeServ 7400 Hardware y Attenuates/compensates jitter as recommended in ITU-T I.431 and G703. y Performs local/remote loopback for test. Specifications The 4BRI module has eight line ports. Front Panel The front panel of the 4BRI voice module is shown below: Figure 2.6 Front Panel of 4BRI Module The components on the front panel of the 4BRI have the functions below: Table 2.
OfficeServ 7400 General Description y CID y Line monitoring for checking if the line is connected periodically to transmit the voice data. y Function that operates as the relay paths for caller information. (When caller information is entered as 8TRK, it is available to make a path that verifies the call information in the RCM2 option module by connecting the module to LP40.) Specifications The 8TRK voice trunk line module has eight trunk line ports.
CHAPTER 2. OfficeServ 7400 Hardware 2.3.3 Voice Station Module This section describes the module that offers the station voice service. 2.3.3.1 8DLI The 8DLI (Digital Line Interface) module has eight ports for connecting digital phones to provide voice communication.
OfficeServ 7400 General Description 2.3.3.2 8COMBO The 8COMBO module has eight ports for analogue phones and eight ports for digital phones to provide voice communication.
CHAPTER 2. OfficeServ 7400 Hardware 2.3.3.3 16MWSLI The 16MWSLI module has 16 ports for analogue phones to provide voice communication. It also provides a message waiting function.
OfficeServ 7400 General Description 2.3.3.4 16DLI2 The 16DLI2 module has 16 ports for digital phones to provide voice communication. Specifications The specifications of the 16DLI2 voice station module are as follows: y 16 station ports y 1B + D (1 voice channel and 1 signal channel) Front Panel of 16DLI2 The front panel of the 16DLI2 module is shown below: P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 P13 P14 P15 P16 16DLI2 Figure 2.
CHAPTER 2. OfficeServ 7400 Hardware 2.3.4 Data Server Modules This section describes the data modules for transmitting/receiving data to/from the Internet or Intranet. 2.3.4.1 LIM The LAN Interface Module (LIM) transmits/receives data on the Intranet. It provides the 10/100 BASE-T interface and functions as a hub for switching.
OfficeServ 7400 General Description 2.3.4.2 PLIM The PoE LAN Interface Module (PLIM) transmits and receives data to/from the Intranet and provides a 10/100 BASE-T interface. It also functions as Power over Ethernet (PoE) to provide 48V~54V power externally, and as a hub for switching.
CHAPTER 2. OfficeServ 7400 Hardware The components on the front panel of the PLIM module are as follows: Table 2.17 Front Panel of PLIM Module Port / LED Function Description P1~P16 Ports for connecting to Ethernet Left LED of each port Link Operation - Blink: Link in operation Right LED of each port 10/100 BASE-T Operation - Off: 10 BASE-T in operation - On: 100 BASE-TX in operation 2.3.4.3 GPLIM The Gigabit PoE LAN Interface Module (GPLIM) transmits and receives data to/from the Intranet.
OfficeServ 7400 General Description Front Panel The front panel of the GPLIM data module is shown below: P1 P2 P3 P4 P5 P6 P13 LNK ACT LNK ACT RST P7 P8 P9 P10 P11 P12 P14 GPLIM? Figure 2.14 Front Panel of GPLIM Module The components on the front panel of GPLIM function as follows: Table 2.
CHAPTER 2. OfficeServ 7400 Hardware 2.3.4.4 GSIM The Gigabit Switch Interface Module (GSIM) provides Gigabit LAN layer 2 and layer 3 interfaces to support the data network. Main Functions The main functions of the GSIM data module are as follows: y L3 Unicasting Protocol y L3 Multicasting Protocol y Ethernet Switch (802.3 compatible) y 1000 BASE-SX/LX/TX port y Packet Priority Control (802.1p) y VLAN Networking (802.1q) y Diffserv y Flow Control (802.
OfficeServ 7400 General Description 2.3.4.5 GWIM The Gigabit WAN Interface Module (GWIM) provides WAN interfaces to support the data network to the keyphone system. GWIM provides a leased line for data communication between the keyphone system and the Internet, supports connection of an xDSL/cable modem interface, and performs functions for VPN, QoS and Firewall. For the leased line ports, there is a port for connection up to E1 speed, and a port for connection up to T3/E3 speed (50 Mbps).
CHAPTER 2. OfficeServ 7400 Hardware Front Panel The front panel of the GWIM data module is shown below: V35 P1 P2 RUN V35 HSSI P1 SIO P2 P3 HSSI P3 RST GWIM Figure 2.16 Front Panel of GWIM Module The components on the front panel of the GWIM module are as follows: Table 2.
OfficeServ 7400 General Description 2.3.4.6 4DSL The 4DSL (Digital Subscriber Line) module uses VDSL technology to send/receive data to/from external IP devices on the Intranet. (Applied after V2.45.) Specifications y Quadrature Amplitude Modulation (QAM) for four VDSL ports y Transmission distance: 1.0 km y Up/Down Links − 0~300 m: Downstream 30 Mbps, Upstream 10 Mbps − 300 m ~ 1 km: Downstream 20 Mbps, Upstream 3 Mbps Front Panel The front panel of the 4DSL data module is shown below.
CHAPTER 2. OfficeServ 7400 Hardware 2.3.5 Voice Application Module This section describes the interface module using Digital Adaptor for Subscriber Loop (DASL) to send/receive voice to/from the phone system and wireless base station. It converts voice to data and sends/receives the data. 2.3.5.1 MGI The Media Gateway Interface (MGI) module converts voice to data and sends/receives the data via the data network. The MGI offers up to 16 channels and decompresses voice using G.729, G.723, G.726, and G.711.
OfficeServ 7400 General Description The components on the front panel of the MGI module function as follows: Table 2.
CHAPTER 2. OfficeServ 7400 Hardware 2.3.5.2 MGI64 The MGI64 module transmits and receives voice via the data network after converting it into data. The MGI64 is provided with up to 64 channels and decompresses voice using G.729, G.723, G.726 and G.711. The MGI64 provides the VoIP functions to serve as both client and server. Main Functions The main functions of the MGI64 voice application module are as follows: y Voice decompression: G.729, G.723, G.726, G.
OfficeServ 7400 General Description Table 2.
CHAPTER 2. OfficeServ 7400 Hardware Front Panel The front panel of the 4WLI module is shown below: P1 P2 P3 P4 RUN SW1 SW2 SW3 SIO 4WLI Figure 2.20 Front Panel of 4WLI Module The components on the front panel of the 4WLI have the following functions: Table 2.
OfficeServ 7400 General Description 2.3.6 SVMi-20E Samsung integrated Voice Mail SVMi-20E is a Voice Mail System (VMS) with its own voice mailbox and auto attendant. SVMi-20E provides all voice mailbox functions required by subscribers and it is easy to install and use. For details, refer to your SVMi-20E documentation.
CHAPTER 2. OfficeServ 7400 Hardware The components on the front panel of the main SVMi-20E module have the following functions: Table 2.25 Main SVMi-20E Module Category LAN Function Description The LAN interface connector is used for data transmission and database backup and restoration. The SVMi-20E backs up or restores data using the LAN provided by the customer or through a laptop or PC connected directly to this LAN connector. SIO Serial Interface for connecting to PC.
OfficeServ 7400 General Description 2.4 Station Phones This section describes the types and features of analogue/digital station phones that can be connected to the OfficeServ 7400 system. 2.4.1 Analogue Phones Analogue phones are connected to ports of the 8COMBO/16MWSLI module. Figure 2.22 Typical Analogue Phone 2.4.2 Digital Phones Digital phone are used for voice calls or data transmission and are connected to ports of the 8DLI/8COMBO/16DLI2 module.
CHAPTER 2.
OfficeServ 7400 General Description 38-Button 2-Line LCD Keyset (DS-5038S) y 48-character display (2x24) LCD with 3 associated soft keys and scroll key y 38 programmable keys y Five fixed-function keys y Built-in speakerphone y Keyset Status Indicator y Eight selectable ring tones y Volume Up/Down keys for digital control of speaker, handset and ringer volumes y Desk- or wall-mounted 12-Button Large LCD Keyset (DS-5012L & LE) y Large LCD with 12 keys for feature selection y Supports data
CHAPTER 2. OfficeServ 7400 Hardware 2.4.3 IP Phones Internet (IP) phones use IP addresses to send/receive voice and data. They use existing data network lines so do not need normal phone lines, and can be connected to devices such as a switching hub. They are connected to other digital phones through the MGI module.
OfficeServ 7400 General Description 21-Button 2-Line LCD IP Keyset (ITP-5021D) y 48-character display (2x24) LCD with 3 associated soft keys and scroll key y Supports data and voice transfer using Internet Protocol y 21 programmable keys y Navigation keys for easy use of keyset functions y Five fixed-function keys y Built-in speakerphone y Keyset Status Indicator y Eight selectable ring tones y Volume Up/Down keys for digital control of speaker, handset and ringer volumes y Desk- or wall
CHAPTER 2.
OfficeServ 7400 General Description 7-Button 2-Line LCD Keyset (DS-5107S) y 48-character display (2x24) LCD with 3 associated soft keys and scroll key y Supports data and voice transfer using Internet Protocol y Seven programmable keys y Five fixed-function keys y Built-in speakerphone y Keyset Status Indicator y Eight selectable ring tones y Volume Up/Down keys for digital control of speaker, handset and ringer volumes y Desk- or wall-mounted 2.4.
CHAPTER 2. OfficeServ 7400 Hardware KDB-Full Duplex (KDB-F) The standard speakerphone mode of operation for 2-line LCD keysets is ‘half duplex’. This means that you cannot transmit and receive speech at the same time. Adding a KDB-F to your keyset will convert the speakerphone into full duplex mode, enhancing its operation. In addition, the KDB-F may have up to three external microphones attached to it for conference room type applications.
OfficeServ 7400 General Description 2.5 Wireless LAN Device This section describes the wireless LAN Access Point (AP) and mobile stations that can be connected with the OfficeServ 7400 system. Two types of AP are available: the WBS24 (Combo), connected via the 4WLI card, and the WBS24 (Basic), connected via the MGI card. 2.5.1 Wireless LAN Base Station (Combo and Basic) The WBS24 consists of a wired processing component and wireless processing component. The wired processing component has an IEEE 802.
CHAPTER 2. OfficeServ 7400 Hardware 2.6 Additional Devices This section describes the types and features of optional devices that can be connected when the OfficeServ 7400 is installed. 2.6.1 On Hold/Background Sound Source External sound sources (for example, cassette recorders, radios, CD players) can be connected to provide addition sources of sound to the basic tones provided by the system for background music, music on hold or announcements. 2.6.
OfficeServ 7400 General Description 2.6.6 SMDR The Station Message Detail Recording (SMDR) function manages the entire calling data, such as calls between station subscribers connected with the OfficeServ 7400, and local/long distance/international calls. Connect the SMDR printer or PC with the OfficeServ 7400 to use the SMDR data provided by the system. y The SMDR printer can display the call history received from the OfficeServ 7400; however it cannot display data other than the call history (e.g.
OfficeServ 7400 General Description CHAPTER 3. OfficeServ 7400 Specifications This chapter provides the following details on OfficeServ 7400: capacities, electrical specifications, power specifications, rings and tones, compatible modules and terminals, and equipment specifications. 3.1 System Capacity Up to 1344 lines can be installed and operated in the OfficeServ 7400 system, and the ratio of station to trunk lines can be adjusted depending on users’ needs. Table 3.
CHAPTER 3. OfficeServ 7400 Specifications Table 3.
OfficeServ 7400 General Description 3.1.2 Station (Subscriber) Line Capacity The maximum station line capacity for analogue phones, digital phones and IP phones in the OfficeServ 7400, based on its configuration, is shown in Table 3.3. Table 3.
CHAPTER 3. OfficeServ 7400 Specifications 3.2 Electrical Specifications 3.2.1 Signal Specifications The signal processing protocol refers to the method of sending signals between the trunk lines, stations and system, and how status information is provided. 3.2.1.1 Trunk Line Signalling Type Loop Start In processing loop start signals, the on-hook and off-hook statuses are controlled by the flow of electric current. The loop is a closed loop trunk circuit or a standard 2500-type set loop.
OfficeServ 7400 General Description y The signalling specifications and the signalling method of the T1 trunk line should comply with the ITU G.703 and G.704 standards. E1 Trunk Line y The electrical characteristics of the E1 trunk line comply with the ITU G.703 and the G.704 standards. Table 3.
CHAPTER 3. OfficeServ 7400 Specifications y The electrical characteristics of the ISDN (PRI) interface comply with the ITU I.431 and ETS 300 011 standards Table 3.8 Electrical Characteristics of the PRI Trunk Line Categories Transmission speed 2048 kbit/s ±50 ppm Code High Density Bipolar of Order 3 (HDB3) Regular square wave: When indicating all valid signals, Pulse type y Specifications comply with the mask (I.403) regardless of the codes.
OfficeServ 7400 General Description y The electrical characteristics of the RS-232C (V.28) interface are shown in the table below: Table 3.11 Electrical Characteristics of the GWIM Interface (RS-232C Interface) Categories y Specifications Maximum transmission speed 230 kbit/s Transmission code V.28 driver Number of transmission lines 14 EA Indicated (pulse) nominal peak voltage ±15 V Input Threshold +1.2, -1.
CHAPTER 3. OfficeServ 7400 Specifications 3.2.1.3. Signalling Type of the LAN y The electrical characteristics of the 10 Base-T interface, which comply with the IEEE802.3 standards, are shown in the table below: Table 3.13 Electrical Characteristics of the LAN Interface (10 Base-T) Categories Specifications Transmission speed 10 Mbps Manchester coding. When the transmission data bit is ‘0’, the higher level of Transmission code the middle bit is inversed into the lower level.
OfficeServ 7400 General Description y The electrical characteristics of the 1000 BASE-TX interface, which comply with the IEEE802.3ab standards, are shown in the table below: Table 3.
CHAPTER 3. OfficeServ 7400 Specifications Table 3.17 1000 BASE-SX/LX Optical Fibre Fibre Type Mode Band (Short Wave/Long Wave MHz.Km) 1000BASE-SX 1000BASE-LX 62.5uM MMF 160/500 220 550 200/500 275 550 400/400 500 550 500/500 550 550 50uM MMF Transmission Distance (m) Mode Band The mode band shown in the above table is a quality indicator of the multimode optical fibre related to the transmission speed. Its unit is generally MHz.
OfficeServ 7400 General Description 3.2.1.4 Station Signalling Type Dial Pulse Signalling Type y Ratio - 10 Pulses Per Second (PPS) y Make/Break Ratio (M/B ratio) - 33% : 66% (can be adjusted in the software) y The minimum signalling time between digits - 20 msec (can be adjusted in the software) DTMF Push Button Dialling DTMF signal processing complies with the ITU standard, allowing digital phone signals to be sent/received through the trunk line, and processing of analogue phone signals. 3.2.1.
CHAPTER 3. OfficeServ 7400 Specifications 3.2.2 Transmission Characteristics y Attenuation Attenuation between subscribers: Less than 6 dB Attenuation between the subscriber and local trunk line: Less than 0.5 dB y Characteristic resistance of the line: 600 Ω y Weighted noise: Less than -65 dBm y Crosstalk attenuation: Less than -68 dBm y Frequency band: 300~3400 Hz y Insulation resistance: More than 1 MΩ 3.2.
OfficeServ 7400 General Description 3.3 Power Specifications 3.3.1 OfficeServ 7400 System Power OfficeServ 7400 operates by AC input power or battery power. The system chassis is supplied with backup power of -54 V, -5 V, +5 V, +3.3 V, +12 V, or -56 V. Table 3.19 I/O Voltage of PSU Power Supply Devices Power Supply Unit (PSU) Specifications Input power AC 220 V Input power - DC -54 V, 6.6 A - DC +5 V, 16 A - DC -5.3 V, 2 A - DC +3.3 V, 30 A - DC +12 V, 1 A - DC -56 V, 0.
CHAPTER 3. OfficeServ 7400 Specifications 3.3.2 External Rectifier The External Rectifier is used to supply power to IP phones or to WBS24 when PLIM is used in OfficeServ 7400 system. The additional -54 V power is to be supplied as shown in Figure 3.2, to supplement insufficient internal power. Button for Using External Battery A B External Rectifier Red Line Blue Line External Battery Connection Socket OfficeServ 7400 Figure 3.
OfficeServ 7400 General Description 3.4 Rings and Tones 3.4.1 Ring Cycles The OfficeServ 7400 provides trunk line rings, station rings, door rings, and alarm rings. The ON/OFF cycle of each ring is shown in the table below: Table 3.20 System Ring Cycles Ring ON/OFF Cycles Trunk line 400/200/400/3000 ms Station 1000/2000 ms Door 400/200/400/200/400/2000 ms Alarm 400/200/400/200/400/200/400/1000 ms Ring ON/OFF Cycle The ON/OFF cycle can be adjusted by changing the values in the system database 3.
CHAPTER 3. OfficeServ 7400 Specifications 3.5 Available Terminals The terminals available to the OfficeServ 7400 are shown in the table below: Table 3.
OfficeServ 7400 General Description 3.6 Equipment Specification The OfficeServ 7400 comprises one basic chassis to which one or two expansion chassis may be added as shown in the figure below: Expansion Chassis 2 Expansion Chassis 1 Basic Chassis Figure 3.3 OfficeServ 7400 Chassis Configuration y Basic chassis only: 440(W) × 223.8(H) × 410(D) mm y Two chassis (basic + expansion chassis) 440(W) × 447.6(H) × 410(D) mm y Three chassis (basic + two expansion chassis) 440(W) × 671.
OfficeServ 7400 General Description CHAPTER 4. OfficeServ 7400 Functions This chapter describes the functions of the OfficeServ 7400 relating to calls, VoIP, data, UMS, and web/system management 4.1 Call Functions The OfficeServ 7400 processes station calls, trunk line calls, application calls, and various signals through the PSTN and VoIP networking. 4.1.
CHAPTER 4. OfficeServ 7400 Functions 4.1.2 VoIP UMS Interface Auto Attendant/Mail Box Interface The OfficeServ 7400 uses SIP and RPT, the VoIP protocols, to provide the auto attendant and mailbox functions through the UMS and IP network operating in the feature server. To interface with the VoIP UMS, the MGI module should be installed in the system.
OfficeServ 7400 General Description 4.2 Data Server Functions The OfficeServ 7400 provides functions for routing, switching, security, and provides data network applications and data access interfaces (WAN, LAN, DMZ). 4.2.1 Switches 802.1w Rapid Spanning Tree Rapid Spanning Tree Protocol (RSTP) provides rapid convergence of the spanning tree and provides for fast reconfiguration, critical for networks carrying delay-sensitive traffic such as voice and video. The specification for RSTP is IEEE 802.1w-2001.
CHAPTER 4. OfficeServ 7400 Functions 802.1x Supported IEEE 802.1x standards define the formats and the operational procedures of EAP over LAN (EAPoL) frame that can send/receive the Extensible Authentication Protocol (EAP) between terminals and the Access Point (AP). These standards are called the port security protocol because they can be used in the procedure permitting network access by the terminal only by acquiring the physical port license of the Bridge or wireless AP from the authentication server.
OfficeServ 7400 General Description 4.2.2 Routers Various Network Interface OfficeServ 7400 provides the E0, E1, and E2 network interfaces (which are connected to the WAN through the Ethernet interface), and the serial network connected through the V.35, HSSI serial interface. Static Routing The OfficeServ 7400 configures a fixed routing table between each network interface to process the static routing.
CHAPTER 4. OfficeServ 7400 Functions Multicast Routing y Internet Group Management Protocol (IGMP) Internet Group Management Protocol (IGMP) protocol manages the multicast group operating at one Ethernet segment. It controls the segment so that a user can subscribe or secede as a member of the specific multicast group. y Distance Vector Multicast Routing Protocol (DVMRP) Distance Vector Multicast Routing Protocol(DVMRP) protocol supports the transmission of multicast data in a network.
OfficeServ 7400 General Description 4.2.3 Security NAT/PT (In/Out/Exclusive/Redirect) The security function supports the conversion function between the private IP address and public IP address in the network where security is required. The Inbound, Outbound, Exclusive, and Redirect functions are supported. y Inbound: Performs the forwarding process for the packet flowing from the WAN to the IP and port of the LAN specified in the NAT/PT conversion table.
CHAPTER 4. OfficeServ 7400 Functions Intrusion Detection System (IDS) This function monitors packets on the network and detects those which can adversely affect network operation, making the network more stable. IDS is divided into various types from a detection type, where a specific type of attack is detected, to the abnormal traffic detecting type; these are based on the Snort Rule (www.snort.org) which defines the intrusion pattern and types.
OfficeServ 7400 General Description Outside ALG Interface This function enables an outside application to retrieve or control information such as NAT/PT conversion information, firewall blocking information, and VPN tunnel information processed in the data server. It allows control packets used for H.323, VoIP networking, and IP phones operating on the Call server, to be smoothly serviced without blocking. Network Load Balancing (NLB) Network Load Balancing (NLB) has two purposes: NLB and Failover.
CHAPTER 4. OfficeServ 7400 Functions 4.3 UMS Functions The OfficeServ 7400 provides the Unified Messaging System (UMS) which includes the auto answering, voice message, and integrated e-mail message management functions. VoIP UMS processes the call signal using the VoIP module, which has the SIP protocol for the interface to the voice switch, and transmits the media through the RTP protocol of the TCP/IP.
OfficeServ 7400 General Description Direct Connection to the Mailbox Allows access to the auto attendant and, using a prefix, directly connects the call to the mailbox of a specific subscriber rather than trying to connect the call to the subscriber’s station. Time Control for the Announcement Allows the administrator to control the maximum recording time for an announcement when recording it for the auto attendant.
CHAPTER 4. OfficeServ 7400 Functions Voice Message Pause/Play Continue/Next Play/Previous Play/Play Again The subscriber can pause the current message, play the next or previous messages, or play the current message again. New Message Auto Replay The subscriber logged in to the mailbox can optionally set whether to automatically replay new voice messages. Setting the Maximum Message Number for a Mailbox This function is used for specifying the maximum number of messages for a mailbox.
OfficeServ 7400 General Description 4.3.3 Additional Functions Related to Voice Mail Answering Machine Emulation (AME) This function is similar to the auto answering machine. If a called party does not receive the call, it is forwarded to the AME. In this case, the called party can listen secretly to the forwarded call or reply to the call using the function key.
CHAPTER 4. OfficeServ 7400 Functions 4.3.4 E-mail General Functions Inbox Allows the subscriber to read stored mail. y List View View the list of mail stored in Inbox. This functional button is displayed only when two frames are selected as ‘mail reading frame’ when setting the environment. y Modify Modify and forward read mail. This functional button is displayed only in Draft Folder. y Reply Reply to read mail. y Forward Forward the currently read mail to another subscriber.
OfficeServ 7400 General Description y Text Write the text of the mail. Up to 2 Gbyte is available for a mail. y Original Text Displays the text of the originally received mail. This is displayed only when replying to the original mail or transferring the original mail. y Attachments Specify the number of files to append. Up to 10 files can be appended and the capacity is unlimited. Enter the number of files to append and click the button. A message is displayed asking for the file(s) to append.
CHAPTER 4. OfficeServ 7400 Functions Mailbox Creation y Specify the name of a newly created mailbox (up to 32 characters). y Enter the name in the ‘Create New Mailbox’ field and click ‘Add’. Verify that the message notifying that the mailbox is correctly created is displayed and the name is displayed in the ‘User Mailbox’ list on the upper part of the screen. Mailbox Change/Removal Change or delete the existing mailbox.
OfficeServ 7400 General Description External Mail Importing The subscriber can import mail from other accounts into the OfficeServ 7400 mail account. For instance, mail from accounts in sites such as ‘Yahoo’ and ‘Naver’ can be read in the OfficeServ 7400 mailbox by registering the site(s) in the ‘External Mail Management’ item. y External mail address Enter the external mail address to register (e.g. jjkim@yahoo.co.uk) y External mail server name Enter the external mail server name to register (e.g.
CHAPTER 4. OfficeServ 7400 Functions POP3 Receive Interface The system supports the Post Office Protocol 3 (POP3) as an E-mail receiving protocol. IMAP4 Receive Interface The system supports the Internet Message Access Protocol version 4 (IMAP4) as an E-mail receiving protocol. 15 Web Mail Interface The system provides subscriber and administrator services for e-mails via the web browser. 4.3.
OfficeServ 7400 General Description Reporting and Playing New E-mails When a new e-mail arrives, the UMS dials the subscriber’s station and reports the mail information using the Text-To-Speech (TTS) function. y Mail information includes the total number of mails and the number of new mails. The subscriber can listen to the list of the mail’s subjects or to the text of a mail. y The subscriber can log in to the mailbox and listen to mailbox information with the mailbox key number.
CHAPTER 4. OfficeServ 7400 Functions 4.4 Web/System Management The OfficeServ 7400 provides the user interface for managing various system functional blocks on the web through the web browser. The system performs call server configuration management and information retrieval through OfficeServ Manager. The system also monitors the operational status of the functional blocks in the system. 4.4.
OfficeServ 7400 General Description E-mail Web Manager This function displays or changes the setting status for e-mail services. 4.4.2 System Management Multi Site Management The user can enter and manage information (addresses, phone numbers, notes, system installation date, administrator, etc.) on the site where the OfficeServ 7400 is installed. Integrated System Management The user can view the current status (operational status, alarm information, etc) of the system in real time.
OfficeServ 7400 General Description ABBREVIATIONS A AA Auto Attendant AC Alternating Current ALG Application Level Gateway AME Answering Machine Emulation AOM Add-On Module AP Access Point AS Autonomous System ASIC Application Specific Integrated Circuit AWG American Wire Gauge BoD Bandwidth on Demand BRI Basic Rate Interface CBQ Class Based Queuing CDR Call Detail Record CID Caller Identification CLI Command Line Interface CODEC Coder/Decoder CRC Cyclic Redundancy Code C
Abbreviations D DASL Digital Adaptor for Subscriber Loop DC Direct Current DHCP Dynamic Host Configuration Protocol DID Direct Inward Dialling DLI Digital Line Interface DMZ DeMilitarized Zone DNS Domain Name Server DPIM Door Phone Interface Module DSL Digital Subscriber Line DSP Digital Signal Processor DTMF Dial Tone Multi Frequency DVMRP Distance Vector Multicast Routing Protocol EAP Extensible Authentication Protocol EMI Electro-Magnetic Interference E F FE Fast Ethernet F
OfficeServ 7400 General Description K KDB Keyset Daughterboard L2TP Layer 2 Tunnelling Protocol L LAN Local Area Network LCD Liquid Crystal Display LCR Least Cost Routing LED Light Emitting Diode LIM LAN Interface Module LP40 Local Control Processor MFM Multi-Frequency Module MIS Miscellaneous module MMC Man Machine Communication MP40 Main Control Processor MPD Metering Pulse Detection NAT Network Address Translation OSM OfficeServ Manager OSPF Open Shortest Path First PCM
Abbreviations Q QAM Quadrature Amplitude Modulation QoS Quality of Service R RCM R2 Caller identification Module RF Radio Frequency RMON Remote Monitoring RTP Real-time Transmission Protocol RTPR Real-time Transmission Protocol Receiver RTPT Real-time Transmission Protocol Transfer SIP Session Initiation Protocol S SLI Single Line Interface SMDR Station Message Detail Recording SME Small Medium Enterprise SMTP Simple Mail Transfer Protocol SONET Synchronous Optical Network STP
OfficeServ 7400 General Description V VDSL Very high bit rate Digital Subscriber Line VLAN Virtual Local Area Network VMS Voice Mail System VoIP Voice over Internet Protocol VPM Voice Processing Module VPN Virtual Private Network WAN Wide Area Network WBS Wireless Base Station WIM WAN Interface Module WIP Wireless IP WLAN Wireless Local Area Network WLI Wireless LAN Interface W © Samsung Business Communications A-5
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