USER MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No.
Before Reading This User Manual This TV comes with this user manual and an embedded e-Manual. Before reading this user manual, review the following: User Manual Read this provided user manual to see information about product safety, installation, accessories, initial configuration, and product specifications. e-Manual For more information about this TV, read the e-Manual embedded in the product. •• To open the e-Manual, > Settings > Support > Open e-Manual On the website (www.samsung.
English Warning! Important Safety Instructions Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required. If this symbol is not present on a product with a mains lead, the product MUST have a reliable connection to protective earth (ground).
•• To protect this apparatus from a lightning storm, or when left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the set due to lightning and power line surges. •• Before connecting the AC power cord to the DC adaptor outlet, make sure that the voltage designation of the DC adaptor corresponds to the local electrical supply. •• Never insert anything metallic into the open parts of this apparatus.
Before Reading This User Manual ----------------------------------------------------------------------------- 2 Warning! Important Safety Instructions ----------------------------------------------------------------------------- 3 01 What's in the Box? 02 Connecting the TV to the One Connect 03 TV Installation Mounting the TV on a wall ----------------------------------------------------------------------------- Providing proper ventilation for your TV -----------------------------------------
01 What's in the Box? Make sure the following items are included with your TV. If any items are missing, contact your dealer.
ONE CONNECT 5 ONE CONNECT ONE CONNECT TV 4 ONE CONNECT 10 cm Bending Cover To connect the One Invisible Connection to the One Connect and your TV, follow these steps: 1. After the TV is completely set up and placed in its final position, connect the One Invisible Connection to the One Connect and the TV as shown in Steps 1 to 4 above. WARNING: Make sure that both connectors are fully and firmly connected. If either connecter is not connected properly, there is a danger of severe electric shock. 2.
•• Do not use the One Connect in the upside-down or upright position. •• When connecting the One Invisible Connection, use a Bending Cover, which prevents the cable of the One Invisible Connection from being bent at a 90 degree angle, to bend the cable. Failure to do so may cause damage to the cable. •• When connecting the One Invisible Connection, pay attention to the shapes and sizes of its connectors so that they are connected correctly. Failure to do so may cause product malfunction.
English 03 TV Installation Mounting the TV on a wall If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless it is correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage to the TV. For models providing wall mount adapters, install them as shown in the figure below before installing the wall mount kit. •• Refer to the installation manual included with the Samsung wall mount kit.
TV size in inches VESA screw hole specs (A * B) in millimetres 65-75 400 x 400 82 600 x 400 C (mm) Standard Screw Quantity 19-21 M8 4 Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric shock. •• Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set.
Attaching the TV to the Stand assembly instructions. Safety Precaution: Securing the TV to the wall to prevent falling Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure your children do not hang on or destabilise the TV. This action may cause the TV to tip over, causing serious injuries or death. Follow all safety precautions provided in the Safety Flyer included with your TV.
04 The Samsung Smart Remote About the Buttons on the Samsung Smart Remote •• The images, buttons, and functions of the Samsung Smart Remote may differ depending on the model. •• The Universal Remote function operates normally only when you use the Samsung Smart Remote that comes with the TV. (Power) Press to turn the TV on or off. (Colour / Number button) Each time you press this button, the coloured buttons window and the virtual numeric pad are displayed alternately.
Pairing the TV to the Samsung Smart Remote to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons labelled and as shown in the figure on the left simultaneously for 3 seconds or more. Installing batteries into the Samsung Smart Remote 2 2 1 1 1. Press the button at the top rear of the Samsung Smart Remote. The body will pop out slightly from the body cover. 2.
05 Running the Initial Setup When you turn on your TV for the first time, it immediately starts the Initial Setup. The Initial Setup allows you to configure the basic settings for the TV to operate, such as broadcast reception, channel search, and network connection, at one time. •• Before starting the Initial Setup, be sure to connect external devices first. •• To use the TV's smart features, the TV must be connected to the Internet.
Connecting the TV to a network gives you access to online services, such as Smart Hub, as well as software updates. Network Connection - Wireless Connect the TV to the Internet using a standard access point or modem. The LAN Port on the Wall Wireless IP access point or modem with a DHCP Server LAN Cable (Not Supplied) Network Connection - Wired Connect your TV to the network using a LAN cable. •• The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.
07 Troubleshooting and Maintenance Troubleshooting If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting Section in the e-Manual. If none of these troubleshooting tips apply, please visit “www. samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual. •• This TFT LED panel is made up of sub pixels which require sophisticated technology to produce.
The remote control does not work. If it does not, replace the remote control's batteries. •• Make sure that the batteries are installed with their poles (+/–) in the correct direction. •• Try pointing the remote directly at the TV from 1.5-1.8 m away. •• If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV. The cable box or satellite box remote control doesn’t turn the TV on or off or adjust the volume.
Video Apps problems (Youtube etc) •• Change the DNS to 8.8.8.8. Select > Settings > General > Network > Network Status > IP Settings > DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK. •• Reset by selecting > Settings > Support > Self Diagnosis > Reset Smart Hub.
Caring for the TV English •• If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean the debris off before watching TV. •• The exterior and screen of the TV can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches. •• Do not spray water or any liquid directly onto the TV. Any liquid that goes into the product may cause a failure, fire, or electric shock.
08 Specifications and Other Information Specifications Model Name Display Resolution Screen Size Measured Diagonally Sound (Output) Dimensions (W x H x D) Body With stand QA65Q900RB QA75Q900RB 7680 x 4320 7680 x 4320 163 cm 189 cm 60 W 60 W 145.22 x 83.64 x 3.41 cm 167.72 x 96.46 x 3.46 cm 145.22 x 89.82 x 30.49 cm 167.72 x 102.49 x 33.75 cm 30.2 kg 42.1 kg 31.2 kg 43.
Decreasing power consumption power. To decrease power consumption, unplug the power cord when you don't intend to use the TV for a long time. Licences The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the Samsung service centre. Country Samsung Service Centre Web Site SINGAPORE 1800 7267864 | 1800-SAMSUNG www.samsung.com/sg/support AUSTRALIA 1300 362 603 www.samsung.com/au/support NEW ZEALAND 0800 726 786 www.samsung.com/nz/support VIETNAM 1800 588 889 www.samsung.com/vn/support THAILAND 0-2689-3232 1800-29-3232 (Toll free) www.samsung.
Country Samsung Service Centre COTE D’ IVOIRE 8000-00-77 SENEGAL 800-00-0077 CAMEROON 67095-0077 KENYA 0800 545 545 UGANDA 0800 300 300 TANZANIA 0800 780 089 RWANDA 9999 DRC 499999 SUDAN 1969 SOUTH AFRICA 0860 SAMSUNG (726 7864) NAMIBIA 08197267864 ZAMBIA 0211 350 370 MOZAMBIQUE 847267864 ALGERIA 3004 www.samsung.com/n_africa/support TUNISIA 80 100 012 www.samsung.
