User Manual
Table Of Contents
- Contents
- Guide
- Connections
- Remote Control and Peripherals
- About the Samsung Smart Remote (QLED TV/AU9 Series or higher/The Frame)
- About the Samsung Smart Remote (AU8 Series)
- Connecting the Samsung Smart Remote to the TV
- Controlling External Devices with a Samsung Remote Control - Using the Universal Remote
- Using Anynet+ (HDMI-CEC)
- Controlling the TV with a Keyboard, Mouse, or Gamepad
- Entering Text using the On-Screen Virtual Keyboard
- Smart Features
- Using Smart Hub
- Using a Samsung account
- Using Ambient Mode
- Using Art Mode
- Using PC on TV
- Using the Apps Service
- Using the e-Manual
- Using the Internet
- Using SmartThings
- Playing pictures/video/music
- Using Multi View
- Using Bixby
- Using the Game Bar
- TV Viewing
- Using the Guide
- Recording Programs
- Using the instant and schedule recording options from the Guide screen
- Using the instant and schedule recording options while watching a program
- Scheduling a video recording after entering the date and time
- Managing the schedule recording list
- Viewing recorded programs
- Setting up a schedule recording start
- Setting Up Schedule Viewing
- Using Timeshift
- Buttons and functions available while recording a program or Timeshift
- Using the Channel List
- Editing Channels
- Using a Personal Favorites List
- TV-Viewing Support Functions
- Picture and Sound
- System and Support
- Using the Time Functions and the Timers
- Using the Power and Energy Saving Functions
- Updating the TV's Software
- Audio and Video Functions for the Visually or Hearing Impaired
- Running the accessibility functions
- Running Accessibility Shortcuts
- Enabling voice guides for the visually impaired
- Changing the volume, speed, pitch, and the TV background volume of the Voice Guide
- The TV screen is turned off but audio continues
- Enabling audio for the audio (video) description function
- White text on black background (high contrast)
- Setting the screen to black and white
- Inverting the screen color
- Enlarging the font (for the visually impaired)
- Learning about the remote control (for the visually impaired)
- Learning about the TV menu
- Showing captions
- Splitting the caption
- Selecting the caption language
- Setting the digital caption related options
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Enlarging the sign language screen for the hearing impaired
- Configuring the repeat settings for remote control buttons
- App for the Visually Impaired (SeeColors App)
- Using Voice Assistants on the TV
- Using Other Functions
- Precautions and Notes
- Before Using the Recording and Timeshift Functions
- Read Before Using Apps
- Read Before Using the Internet Function
- Read Before Playing Photo, Video, or Music Files
- Limitations to the use of photo, video, and music files
- Supported subtitles
- Supported image formats and resolutions
- Supported music formats and codecs
- Supported video codecs (QLED TV except for Q6*A and Q5*A Series/The Frame)
- Supported video codecs (Q6*A/AU9 Series)
- Supported video codecs (32Q6*A model and AU8/AU7/TU7/BEA Series)
- Supported video codecs (Q5*A Series)
- Supported video codecs (QN7**A series or higher)
- Read After Installing the TV
- Supported Resolutions for UHD Input Signals
- Resolutions for Input Signals supported by 8K models (QN7**A series or higher)
- Supported Resolutions for FreeSync (VRR)
- Supported Resolutions for Wide Screen
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Read Before Using Bluetooth Devices
- Blocking programs based on their TV Rating
- Licenses
- Troubleshooting
- FAQ
- Accessibility Guidance
The problem Try this!
The speakers are making an odd
sound.
Run Sound Test.
•
Settings Support Device Care Self Diagnosis Sound Test
Make sure that the audio cable is connected to the correct audio output connector on
the external device.
For antenna or cable connections, check the Signal Information. A low signal level
may cause sound distortions.
• Settings Support Device Care Self Diagnosis Signal
Information
The sound is interrupted.
The sound may frequently be interrupted when a Bluetooth speaker is used. Make
sure that the Bluetooth speaker and the wireless access point are on a straight line,
and the Bluetooth speaker is placed as close as possible to the TV.
To minimize interruptions, we recommend a wireless access point that uses a 5 GHz
frequency. 5 GHz may not be available depending on the model.
When the symptom persists, it is recommended to use wired connection such as HDMI
eARC and Optical.
Whenever a function is used on
the TV or the channel is changed,
the TV voices the activity.
The TV explains in voice-over the
video scenes displayed on the
screen.
Turn off the Voice Guide function in Voice Guide Settings.
• Settings General Accessibility Voice Guide Settings Voice
Guide
The TV audio is not being played
through the AV receiver.
Check the A/V receiver's power supply and its settings.
• When connecting the optical cable between the TV and A/V receiver, make sure
that the sound output is set Optical on your TV.
• In case of HDMI eARC connection, make sure that it is connected to the eARC
dedicated HDMI port on your TV. However, the eARC can be used only when the
A/V receiver supports the eARC feature.
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