Owner's Manual
Table Of Contents
- User Manual
- Quick Setup Guide
- E-Manual
- Contents
- Guide
- Connections
- Remote Control and Peripherals
- About the Samsung Smart Remote (QLED TV/AU9 Series or higher/The Frame)
- About the Samsung Smart Remote (AU8 Series)
- Connecting the Samsung Smart Remote to the TV
- Controlling External Devices with a Samsung Remote Control - Using the Universal Remote
- Using Anynet+ (HDMI-CEC)
- Controlling the TV with a Keyboard, Mouse, or Gamepad
- Entering Text using the On-Screen Virtual Keyboard
- Smart Features
- Using Smart Hub
- Using a Samsung account
- Using Ambient Mode
- Using Art Mode
- Using PC on TV
- Using the Apps Service
- Using the e-Manual
- Using the Internet
- Using Digital Butler
- Playing pictures/video/music
- Using Bixby
- Using the Game Bar
- TV Viewing
- Using the Guide
- Recording Programs
- Using the instant and schedule recording options from the Guide screen
- Using the instant and schedule recording options while watching a program
- Scheduling a video recording after entering the date and time
- Managing the schedule recording list
- Viewing recorded programs
- Setting up a schedule recording start
- Setting Up Schedule Viewing
- Using Timeshift
- Buttons and functions available while recording a program or Timeshift
- Using the Channel List
- Editing Channels
- Using a Personal Favorites List
- TV-Viewing Support Functions
- Picture and Sound
- System and Support
- Using the Time Functions and the Timers
- Using the Power and Energy Saving Functions
- Updating the TV's Software
- Audio and Video Functions for the Visually or Hearing Impaired
- Running the accessibility functions
- Running Accessibility Shortcuts
- Enabling voice guides for the visually impaired
- Changing the volume, speed, pitch, and the TV background volume of the Voice Guide
- The TV screen is turned off but audio continues
- Enabling audio for the audio (video) description function
- White text on black background (high contrast)
- Setting the screen to black and white
- Inverting the screen color
- Enlarging the font (for the visually impaired)
- Learning about the remote control (for the visually impaired)
- Learning about the TV menu
- Showing captions
- Splitting the caption
- Selecting the caption language
- Setting the digital caption related options
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Enlarging the sign language screen for the hearing impaired
- Configuring the repeat settings for remote control buttons
- App for the Visually Impaired (SeeColors App)
- Using Voice Assistants on the TV
- Using Other Functions
- Precautions and Notes
- Before Using the Recording and Timeshift Functions
- Read Before Using Apps
- Read Before Using the Internet Function
- Read Before Playing Photo, Video, or Music Files
- Limitations to the use of photo, video, and music files
- Supported subtitles
- Supported image formats and resolutions
- Supported music formats and codecs
- Supported video codecs (QLED TV except for Q6*A and Q5*A Series/The Frame)
- Supported video codecs (Q6*A/AU9 Series)
- Supported video codecs (32Q6*A model and Q5*A/AU8/AU7/BEA Series)
- Supported video codecs (QN8**A series or higher)
- Read After Installing the TV
- Supported Resolutions for UHD Input Signals
- Resolutions for Input Signals supported by QN8**A series or higher
- Supported Resolutions for FreeSync (VRR)
- Supported Resolutions for Wide Screen
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Read Before Using Bluetooth Devices
- Blocking programs based on their TV Rating
- Licenses
- Troubleshooting
- FAQ
- Accessibility Guidance
- About the Buttons on the Samsung SolarCell Remote (Samsung Smart Remote)
- Warranty
- Important Safety Instructions
02 Troubleshooting and
Maintenance
Troubleshooting
For more information, see "Troubleshooting" or "FAQ" in the
e-Manual.
> Settings > e-Manual > Troubleshooting or FAQ
If none of the troubleshooting tips apply, please visit "www.
samsung.com" and click Support or contact the Samsung
service center.
࡙ This TFT LED panel is made up of sub pixels which require
sophisticated technology to produce. There may be,
however, a few bright or dark pixels on the screen. These
pixels will have no impact on the performance of the
product.
࡙ To keep your TV in optimum condition, upgrade to the
latest software. Use the Update Now or Auto Update
functions on the TV's menu (
> Settings > Support >
Software Update > Update Now or Auto Update).
The TV won’t turn on.
࡙ Make sure that the AC power cord is securely plugged in
to the TV and the wall outlet.
࡙ Make sure that the wall outlet is working and the remote
control sensor at the bottom of the TV is lit and glowing
a solid red.
࡙ Try pressing the TV Controller button at the bottom of the
TV to make sure that the problem is not with the remote
control. If the TV turns on, refer to "The remote control
does not work."
The remote control does not work.
࡙ Check if the remote control sensor at the bottom of the TV
blinks when you press the remote's Power button.
– AU Series: If it does not blink, replace the remote
control's batteries. Make sure that the batteries are
installed with their poles (+/–) in the correct direction.
Alkaline batteries are recommended for longer battery
life.
– Q Series: When the remote's battery is discharged, turn
over the remote control to charge with indoor light, or
use the USB charging port.
࡙ Try pointing the remote directly at the TV from 5 ft. to 6 ft.
(1.5-1.8 m) away.
࡙ If your TV came with a Samsung Smart Remote (Bluetooth
Remote), make sure to pair the remote to the TV.
Eco Sensor and screen
brightness
Eco Sensor adjusts the brightness of the TV automatically.
This feature measures the light in your room and optimizes
the brightness of the TV automatically to reduce power
consumption. If you want to turn this off, go to
>
Settings > General > Power and Energy Saving > Brightness
Optimization.
࡙ The eco sensor is located at the bottom of the TV. Do
not block the sensor with any object. This can decrease
picture brightness.