Quick Guide

– If your access point or modem has a standby mode
button, use it to disconnect your home network from
the Internet when it is not in use.
• Use strong passwords for all your Internet accounts
(Netflix, Facebook, etc.).
• If any unexpected messages appear on your TV screen
requesting permission to link a device or enable a remote
session, do NOT accept.
• Do not visit suspicious web sites and do not install any
suspicious programs. We recommend that users install
only those authorized apps provided by Samsung through
Samsung Smart Hub.
Operation
• This apparatus uses batteries. In your community, there
might be environmental regulations that require you to
dispose of these batteries properly. Please contact your
local authorities for disposal or recycling information.
• Store the accessories (remote control, batteries, or etc.) in
a location safely out of the reach of children.
• Do not drop or strike the product. If the product is
damaged, disconnect the power cord and contact a
Samsung service center.
• Do not dispose of remote control or batteries in a fire.
• Do not short-circuit, disassemble, or overheat the
batteries.
• CAUTION: There is danger of an explosion if you replace
the batteries used in the remote with the wrong type of
battery. Replace only with the same or equivalent type.
• WARNING - TO PREVENT THE SPREAD
OF FIRE, KEEP CANDLES AND OTHER
ITEMS WITH OPEN FLAMES AWAY FROM
THIS PRODUCT AT ALL TIMES.
Caring for the TV
• To clean this apparatus, unplug the power cord from
the wall outlet and wipe the product with a soft, dry
cloth. Do not use any chemicals such as wax, benzene,
alcohol, thinners, insecticide, air fresheners, lubricants, or
detergents. These chemicals can damage the appearance
of the TV or erase the printing on the product.
• The exterior and screen of the TV can get scratched during
cleaning. Be sure to wipe the exterior and screen carefully
using a soft cloth to prevent scratches.
• Do not spray water or any liquid directly onto the TV. Any
liquid that goes into the product may cause a failure, fire,
or electric shock.
01 Initial Setup
When you turn on your TV for the first time, it immediately
starts the Initial Setup. Follow the instructions displayed on
the screen and configure the TV's basic settings to suit your
viewing environment.
Using the TV Controller
You can turn on the TV with the TV Controller button at
the bottom of the TV, and then use the Control menu. The
Control menu appears when the TV Controller button is
pressed while the TV is On.
• The screen may dim if the protective film on the
SAMSUNG logo or the bottom of the TV is not removed.
Please remove the protective film.
Control menu
TV Controller button / Remote control sensor
Setting the sound sensor
• This function is
supported only
in Q7*A/Q8*A/
QN8*A/QN9*A
Series.
You can turn on or off the sound sensor by using its button at
the bottom of the TV.
With the TV on, push the button to the left (or back) to turn
the sound sensor on or to the right (or forward) to turn it
off. See the pop-up window on the TV to check whether the
sound sensor is turned on or off.
• The position and shape of the sound sensor may differ
depending on the model.
• During analysis using data from the sound sensor, the
data is not saved.
Internet security
Samsung takes a number of steps to protect its Internet-
compatible Smart TVs against unauthorized incursions and
hacking. For example, certain sensitive communications
between the TV and the Internet servers are encrypted. In
addition, the TV’s operating system has adopted controls to
prevent the installation of unauthorized applications.
Although we take steps to protect your Smart TV and
personal information, no Internet-connected device or
transmission is completely secure. We therefore encourage
you to take additional steps to safeguard your TV, secure your
Internet connection, and minimize the risk of unauthorized
access. These steps are listed below:
• When Samsung releases software updates to improve
the security of your TV, you should promptly install these
updates. To automatically receive these updates, turn on
Auto Update in the TV's menu (
> Settings > Support
> Software Update > Auto Update). When an update is
available, a popup message appears on the TV screen.
Accept the software download and update by selecting
Yes when prompted. Take steps to secure your wireless
access point and network. Your access point's manual
should provide additional details about how to implement
the following measures:
– Secure your wireless access point's management
settings with a unique password to prevent
unauthorized changes to security related settings.
– Implement standard encryption (e.g., WPA2
encryption) on your wireless access point to secure
your wireless network signal.
– Secure access to your wireless network with a hard-to-
guess password.
– Confirm your access point's firewall setting is enabled
(if so equipped).
– Make sure that all your Internet-connected devices are
behind your network's firewall.
02 Troubleshooting and
Maintenance
Troubleshooting
For more information, see "Troubleshooting" or "FAQ" in the
e-Manual.
> Settings > e-Manual > Troubleshooting or FAQ
If none of the troubleshooting tips apply, please visit "www.
samsung.com" and click Support or contact the Samsung
service center.
• This TFT LED panel is made up of sub pixels which require
sophisticated technology to produce. There may be,
however, a few bright or dark pixels on the screen. These
pixels will have no impact on the performance of the
product.
• To keep your TV in optimum condition, upgrade to the
latest software. Use the Update Now or Auto Update
functions on the TV's menu (
> Settings > Support >
Software Update > Update Now or Auto Update).
The TV won’t turn on.
• Make sure that the AC power cord is securely plugged in
to the TV and the wall outlet.
• Make sure that the wall outlet is working and the remote
control sensor at the bottom of the TV is lit and glowing
a solid red.
• Try pressing the TV Controller button at the bottom of the
TV to make sure that the problem is not with the remote
control. If the TV turns on, refer to "The remote control
does not work."
03 Specifications and
Other Information
Specifications
Display Resolution
3840 x 2160 (Q5*A Series: 1920 x 1080)
Sound (Output)
AU8/AU9/Q5*A/Q6*A/Q7*A Series: 20 W
Q8*A/Q8D Series (50"): 40 W
Q8*A/Q8D Series (55"-85"): 60 W
QN85A Series: 60 W, QN85DA Series: 70 W
QN9*A Series (43"): 20 W
QN9*A Series (50"): 40 W
QN90A Series (55"-98"): 60 W
QN9DA Series (55"-85"): 70 W
Operating Temperature
50 °F to 104 °F (10 °C to 40 °C)
Operating Humidity
10 % to 80 %, non-condensing
Storage Temperature
-4 °F to 113 °F (-20 °C to 45 °C)
Storage Humidity
5 % to 95 %, non-condensing
Notes
• This device is a Class B digital apparatus.
• For information about the power supply, and more
information about power consumption, refer to the
information on the label attached to the product.
– On most models, the label is attached to the back of
the TV. (On some models, the label is inside the cover
terminal.)
• To connect a LAN cable, use a CAT 7 (*STP type) cable for
the connection. (100/10 Mbps)
* Shielded Twisted Pair
• The images and specifications of the Quick Setup Guide
may differ from the actual product.
The remote control does not work.
• Check if the remote control sensor at the bottom of the TV
blinks when you press the remote's Power button.
– AU Series: If it does not blink, replace the remote
control's batteries. Make sure that the batteries are
installed with their poles (+/–) in the correct direction.
Alkaline batteries are recommended for longer battery
life.
– Q Series: When the remote's battery is discharged,
charge the battery using the USB charging port, or turn
over the remote to expose the solar cell to light.
• Try pointing the remote directly at the TV from 5 ft. to 6 ft.
(1.5-1.8 m) away.
• If your TV came with a Samsung Smart Remote (Bluetooth
Remote), make sure to pair the remote to the TV. To pair
a Samsung Smart Remote, press the
+ buttons
together for 10 seconds.
Eco Sensor and screen
brightness
Eco Sensor adjusts the brightness of the TV automatically.
This feature measures the light in your room and optimizes
the brightness of the TV automatically to reduce power
consumption. If you want to turn this off, go to
>
Settings > General > Power and Energy Saving > Brightness
Optimization.
• The eco sensor is located at the bottom of the TV. Do
not block the sensor with any object. This can decrease
picture brightness.
Decreasing power consumption
When you shut the TV off, it enters Standby mode. In Standby
mode, it continues to draw a small amount of power. To
decrease power consumption, unplug the power cord when
you don't intend to use the TV for a long time.
Licenses
The terms HDMI and HDMI High-Definition Multimedia
Interface, and the HDMI Logo are trademarks or registered
trademarks of HDMI Licensing Administrator, Inc. in the
United States and other countries.