USER MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register Model Serial No. If you have any questions, please call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.
Before Reading This User Manual This TV comes with this user manual and an embedded e-Manual. Before reading this user manual, review the following: User Manual Read this provided user manual to see information about product safety, installation, accessories, initial configuration, and product specifications. e-Manual For more information about this TV, read the e-Manual embedded in the product.
Warning! Important Safety Instructions Please read the Safety Instructions before using your TV. CAUTION Class II product: This symbol indicates that a safety connection to electrical RISK OF ELECTRIC SHOCK. DO NOT OPEN. earth (ground) is not required. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE AC voltage: Rated voltage marked with ARE NO USER SERVICEABLE PARTS INSIDE. REFER this symbol is AC voltage. ALL SERVICING TO QUALIFIED PERSONNEL.
•• To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus. •• Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet, always pull on the power cord's plug. Never unplug it by pulling on the power cord. Do not touch the power cord with wet hands.
Internet security Samsung takes a number of steps to protect its Internet-compatible Smart TVs against unauthorized incursions and hacking. For example, certain sensitive communications between the TV and the Internet servers are encrypted. In addition, the TV’s operating system has adopted controls to prevent the installation of unauthorized applications. Although we take steps to protect your Smart TV and personal information, no Internet-connected device or transmission is completely secure.
Contents 01 Before Reading This User Manual ----------------------------------------------------------------------------- 2 Warning! Important Safety Instructions ----------------------------------------------------------------------------- 3 TV Installation Mounting the TV on a wall ----------------------------------------------------------------------------- 7 Providing proper ventilation for your TV ----------------------------------------------------------------------------- 8 ------------
01 TV Installation Mounting the TV on a wall If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless it is correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage to the TV. For models providing wall mount adapters, install them as shown in the figure below before installing the wall mount kit. •• Refer to the installation manual included with the Samsung wall mount kit.
Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric shock. •• Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set. •• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.
Safety Precaution: Securing the TV to the wall to prevent falling Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure your children do not hang on or destabilize the TV. This action may cause the TV to tip over, causing serious injuries or death. Follow all safety precautions provided in the Safety Flyer included with your TV. For added stability and safety, you can purchase and install the anti-fall device as described below.
02 The Samsung Smart Remote (Power) Press to turn the TV on or off. (Number pad) When pressed, a number strip appears on the bottom of the screen. Select numbers and then select Done to enter a numeric value. Use to change the channel, enter a PIN, enter a ZIP code, etc. Directional pad (up/down/left/ right) Moves the focus and changes the values seen on the TV's menu. (Return) Returns to the previous menu. When pressed for 1 second or more, the running function is terminated.
Pairing the TV to the Samsung Smart Remote When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons labeled and as shown in the figure on the left simultaneously for 3 seconds or more.
03 Initial Setup When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed on the screen and configure the TV's basic settings to suit your viewing environment. Using the TV Controller You can turn on the TV with the TV Controller button at the bottom of the TV, and then use the Control Menu. The Control menu appears when the TV Controller is pressed while the TV is On. For more information about its usage, refer to the figure below.
04 Troubleshooting and Maintenance Troubleshooting If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting Section in the e-Manual. If none of the troubleshooting tips apply, visit www.samsung.com/support or call Samsung Customer Service at 1-800-SAMSUNG (1-800-726-7864). •• For detailed information on troubleshooting, watch the troubleshooting videos at www.samsung.com/spsn.
The TV settings are lost after 5 minutes. •• The TV is in the Retail Mode. Change the Usage Mode in the System Manager Menu to Home Mode ( > Settings > General > System Manager > Usage Mode > Home Mode). Intermittent Wi-Fi •• Make sure the TV has a network connection ( > Settings > General > Network > Network Status). •• Make sure the Wi-Fi password is entered correctly. •• Check the distance between the TV and the Modem/Router. The distance should not exceed 50 ft (15.2 m).
Eco Sensor and screen brightness Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimizes the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to > Settings > General > Eco Solution > Ambient Light Detection. •• If the screen is too dark while you are watching TV in a dark environment, it may be due to the Ambient Light Detection function. •• Do not block the sensor with any object.
05 Specifications and Other Information Specifications Model Name QN49Q6FAMF QN55Q6FAMF / QN55Q65FMF 3840 x 2160 3840 x 2160 49˝ Class 55˝ Class (48.5 measured diagonally) (54.6 measured diagonally) 40 W 40 W Display Resolution Screen Size (Diagonal) Sound (Output) Dimensions (W x H x D) Body With stand 42.9 x 25.0 x 2.2 inches 48.3 x 28.0 x 2.2 inches (1090.3 x 634.1 x 55.3 mm) (1226.1 x 710.5 x 54.8 mm) 42.9 x 26.4 x 8.3 inches 48.3 x 29.4 x 8.3 inches (1090.3 x 669.9 x 209.9 mm) (1226.
Notes •• Design and specifications are subject to change without prior notice. •• This device is a Class B digital apparatus. •• For information about the power supply, and more information about power consumption, refer to the labelrating attached to the TV. •• You can see the label-rating inside of the cover terminal. •• Typical power consumption is measured according to Energy Star Program requirements for televisions.
Dimensions Port panel detail / Rear view 1 2 3 •• The displayed image may differ from your TV, depending on the model. (Unit: inches) Model name 1 2 3 QN49Q6FAMF 4.07 13.51 4.80 6.58 16.19 5.29 QN55Q6FAMF / QN55Q65FMF Licenses The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
FCC and Warranty Information Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for period of: Categories Parts Labor LCD/LED TV 1 Year 1 Year Size Service 42" and Larger Carry-In or In Home 40" and Smaller Carry-In •• For commercial use, the warranty is 90 Days Parts and Labor.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG.
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Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. Country CANADA U.S.A Customer Care Center 1-800-SAMSUNG (726-7864) 1-800-SAMSUNG (726-7864) Web Site www.samsung.com/ca/ support (English) www.samsung.com/ca_fr/ support (French) www.samsung.com/us/ support Address Samsung Electronics Canada Inc. 2050 Derry Road West Mississauga, Ontario L5N 0B9 Canada Samsung Electronics America, Inc.