Quick Guide
Table Of Contents
- English
- Before Reading This User Manual
- Warning! Important Safety Instructions
- 01 TV Installation
- 02 The Samsung Smart Remote
- 03 Initial Setup
- 04 Troubleshooting and Maintenance
- Troubleshooting
- The TV won’t turn on.
- There is no picture/video/sound, or a distorted picture/video/sound from an external device, or “Weak or No Signal” is displayed on the TV, or you cannot find a channel.
- The remote control does not work.
- The cable or satellite box remote control doesn’t turn the TV on or off or adjust the volume.
- The TV settings are lost after 5 minutes.
- Intermittent Wi-Fi
- Video App problems (Youtube etc)
- What is Remote Support?
- Eco Sensor and screen brightness
- Still image warning
- Caring for the TV
- Troubleshooting
- 05 Specifications and Other Information
- FCC and Warranty Information
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer
care center.
Country Customer Care Center Web Site Address
CANADA 1-800-SAMSUNG (726-7864)
www.samsung.com/ca/
support (English)
www.samsung.com/ca_fr/
support (French)
Samsung Electronics Canada Inc.
Mississauga, Ontario L5N 0B9
Canada
U.S.A 1-800-SAMSUNG (726-7864)
www.samsung.com/us/
support
Samsung Electronics America, Inc.
85 Challenger Road
accessibility contact information in U.S.A. : accessibility@sea.samsung.com
-01
© 2017 Samsung Electronics Co., Ltd. All rights reserved.
Scan the QR code to view our helpful how-to videos
Scan this QR code with
your smart phone to see
helpful videos.
If you experience issues, please do not take the TV back to the store.
In the United States of America, call us at 1-800-SAMSUNG (1-800-726-7864) or visit us at www.samsung.com
or www.samsung.com/spsn for support and warranty service.
Troubleshooting