E-MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register Model______________ Serial No.______________ To directly go to the page that provides instructions on how to use the manual for visually impaired users, select the Learn the Menu Screen link below.
Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub Using Voice Interaction 3 Running Voice Interaction 5 Read Before Using Voice Interaction Updating the TV’s Software 6 Updating the TV’s software to the latest version 7 Updating the TV automatically Getting Support 7 Getting support through Remote Management 8 Finding the contact information for service 8 Requesting service Connections Connection Guide Connecting an Antenna Audio Input and Output Connections
Entering Text using the On-Screen QWERTY Keyboard 33 Using additional functions 33 Entering Text using the remote control's microphone and the on-screen QWERTY keyboard TV Viewing Viewing Broadcast Information at a Glance 53 Using the guide Recording Programs Smart Features Smart Hub 34 Displaying the Home Screen 37 Launching Smart Hub automatically 37 Launching the last used app automatically 37 Testing Smart Hub connections 37 Resetting Smart Hub Using a Samsung account 37 Creating and m
Picture and Sound Adjusting the Picture Quality Using Other Functions 76 Running the accessibility functions 77 Enabling voice guides for the visually impaired 65 Choosing a picture mode 77 Enabling audio for the video description function 65 Configuring advanced picture settings 77 White text on black background (high contrast) 77 Enlarging the font (for the visually impaired) 78 Learning about the remote control (for the visually impaired) 78 Learning about the TV menu 78 Showing capti
Precautions and Notes Accessibility Guidance Before Using the Recording and Timeshift Functions Learn Menu Screen 93 Before using the recording and schedule recording functions 94 Before using the timeshift function Read Before Using APPS Read Before Using the Internet Read Before Playing Photo, Video, or Music Files 97 Limitations on use of photo, video, and music files 98 Supported external subtitles 98 Supported internal subtitles 99 Supported image formats and resolutions 99 Supported m
Quick Guides You can learn quickly how to run and use the frequently used functions. Connecting the Samsung Smart Remote to the TV Connect the Samsung Smart Remote to your TV to operate the TV. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the and buttons simultaneously for 3 seconds or more.
Using Smart Hub Connect to Smart Hub for apps, games, movies, and more. Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen. Source TV HDMI 1 HDMI 2 USB 1 USB 2 Connection Guide Universal Remote Source "" The image on your TV may differ from the image above depending on your model and geographical area. When you press the 1 button on your remote control, you can use the following functions and features.
4 APPS You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV. "" To use this feature, the TV must be connected to the Internet. "" For more information, refer to "Using the APPS Service." Art You can use the Art Mode function to edit image content such as artworks or pictures when you are not watching TV or when the TV is turned off, and then display the content in full screen mode.
●● If you say an accessibility-related command such as "Caption" or "Voice Guide," the command is applied directly and you will see a notification that the function is operating. ●● When playing back media content, you can execute commands such as "Play," "Pause," "Stop," "Rewind," and "Fast Forward." "" The function does not operate for all apps. ●● You can set the timer with the command "Sleep reservation in 30 minutes." ●● To change the source, say "HDMI," "TV," or "USB.
Read Before Using Voice Interaction Precautions for voice interaction ●● To use Voice Interaction, you must have a Samsung account. For more information, refer to "Using a Samsung account." ●● The supported voice interaction languages and features may differ by geographical region. ●● If the language set differs from the language of your country, some features are not available. ●● The function is available only when the TV is connected to the Internet.
Updating the TV’s Software View your TV's software version and update it if necessary. Settings Support Software Update Try Now Updating the TV’s software to the latest version [[ DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings will be reset to their defaults after a software update.
Updating the TV automatically Settings Support Software Update Auto Update If the TV is connected to the Internet, you can have the TV's software update itself automatically while you are watching the TV. When the background update is completed, it is applied the next time the TV is turned on. If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you want this function disabled, use the Select button to turn it off.
How does Remote Support Work? You can easily have a Samsung Tech service your TV remotely: 1. Call the Samsung Contact Center and ask for remote support. 2. Open the menu on your TV and go to the Support section. 3. Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent. 4. The agent will then access your TV.
Connections You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the Internet by using a LAN cable or wireless router. Using various connectors, you can also connect external devices. Connection Guide You can view detailed information about external devices that can be connected to the TV. Source Connection Guide It shows you how to connect various external devices such as set-top boxes, game consoles, and PCs using pictures.
Connecting to the Internet You can get access to the Internet through your TV. Connecting to your Internet network Settings General Network Open Network Settings Connect to an available network. Establishing a wired Internet connection Settings General Network Open Network Settings Wired If you connect a LAN cable, the TV automatically accesses the Internet. LAN "" Use a CAT 7 (*STP type) cable for the connection.
Establishing a wireless Internet connection Settings General Network Open Network Settings Wireless Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect, and then follow the directions on the screen. Wireless network Select your wireless network. Refresh "" The image on your TV may differ from the image above depending on your model and geographical area.
Resetting Your Network Settings General Network Reset Network Restore the network settings to the factory default. Changing the name of the TV on a network Settings General System Manager Device Name You can change the name of the TV on the network. Select User Input at the bottom of the list and change the name. Setting up network IP settings according to IPv6 Settings General Network Expert Settings IPv6 "" This function is not available on certain models in specific geographical areas.
IP auto setting failed 1. Configure the settings in IP Settings. 2. Make sure that the DHCP server is enabled on the router, and then reset the router. Unable to connect to the network 1. Check all IP Settings. 2. After checking the DHCP server status (must be active) on the router, remove the LAN cable, and then connect it again. Connected to a local network, but not to the Internet 1. Make sure that the Internet LAN cable is connected to the router's external LAN port. 2.
IP auto setting failed 1. Configure the settings in IP Settings. 2. Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in. 3. Enter the correct password if required. Unable to connect to the network 1. Check all IP Settings. 2. Enter the correct password if required. Connected to a local network, but not to the Internet 1. Make sure that the Internet LAN cable is connected to the router's external LAN port. 2.
Connecting with a component cable (Only for models with COMPONENT IN / AV IN) A Component connection lets you enjoy video resolutions up to 1080p. To watch video from most DVD and Blu-ray players, use the Component connection. Review the illustration below, and then connect Component IN and AV IN on the TV to Component OUT on the external device by using the provided component and AV adaptors. Make sure to connect the same color connectors together. (blue to blue, yellow to yellow, etc.
Connecting with a composite cable (Only for models with COMPONENT IN / AV IN) Through the Composite connection, you can enjoy the resolution up to 480i. Review the illustration below, and then connect AV IN on the TV to AV OUT on the external device using the provided AV adapter and composite cable. When connecting the cables, be sure to match the colors of the cables to the colors of the ports.
Audio Input and Output Connections Make the correct audio connections between your TV and your external devices. "" For more information about how to select external speakers, refer to "Selecting speakers." Connecting with an HDMI (ARC) cable HDMI IN (ARC) Connecting with a digital audio (optical) cable DIGITAL AUDIO OUT (OPTICAL) Connecting through a wireless network You can connect the TV to a Samsung wireless audio device through your wireless network.
Connecting Bluetooth Devices For more information about how to connect and use external speakers, refer to the Connection Guide ( Source Connection Guide) and to the speakers' user manuals. "" This function is not available on certain models in specific geographical areas. Connecting a Computer Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's content.
Connecting a Mobile Device View a mobile device's screen and multi-media content by connecting the mobile device to your TV or network. After you connect a mobile device that supports screen mirroring to your TV, you can use screen mirroring to view the screen of the mobile device on your TV wirelessly and play the video, audio, or photo files currently playing on the mobile device on your TV. If your mobile device does not support mirroring, download and install the Smart View (Screen Mirroring) app.
Managing a Mobile Device Settings ●● General External Device Manager Device Connect Manager Access Notification Set whether to display a notification when a mobile device attempts to connect to the TV for the first time. ●● Device List View and manage a list of mobile devices that have requested permission to connect to the TV. Switching between external devices connected to the TV You can switch between TV programs and the content of external devices.
Editing the name and icon of an external device Source You can change the port name for a connected external device or add it to Home Screen. Edit Information Add to Home Source Source "" The image on your TV may differ from the image above depending on your model and geographical area. 1. Move the focus to a connected external device. 2. Press the Up directional button. The following 2 functions become available. (Note that available functions may differ with the port type.
Using additional functions You can use the following features on the Source screen. ●● Connection Guide: The guide to device connections ●● Universal Remote: The function that lets you register external devices to your Samsung Smart Remote and control them using the Remote. "" This function is not available on certain models in specific geographical areas. "" For more information, refer to "Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote.
●● Many computer graphics adaptors do not have HDMI ports, but have DVI ports instead. If your PC does not support HDMI video out, connect your PC with an HDMI-DVI cable. "" ●● For more information, refer to "Connecting a Computer." For One Connect or One Connect Mini supported models, when the TV is connected to other equipment such as a DVD/BD player or a set-top-box via HDMI, network standby mode will be automatically activated.
Connection notes for computers ●● For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported Resolutions)." ●● As long as file sharing is activated, unauthorized access may occur. When you do not need to access data, disable file sharing. ●● Your PC and Smart TV must be connected to each other on the same network.
Remote Control and Peripherals You can control TV operations with your Samsung Smart Remote. Pair external devices such as a keyboard for ease of use. About the Samsung Smart Remote Learn about the buttons on the Samsung Smart Remote.
Button (Voice recognition) Description Runs Voice Interaction. Press the button, say a voice command, and then release the button to run Voice Interaction. When pressed once, the guide to Voice Interaction appears. Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter numeric values. (Virtual numeric pad) Select numbers and then select Done to enter a numeric value. Use to change the channel, enter a PIN, enter a ZIP code, etc.
About the Samsung Smart Remote (THE FRAME) Learn about the buttons on the Samsung Smart Remote.
Button Description When watching TV, press to switch to Art mode. In Art mode, press to switch to watching TV. (Power) Press and hold to turn off the TV completely. (Voice recognition) Runs Voice Interaction. Press the button, say a voice command, and then release the button to run Voice Interaction. When pressed once, the guide to Voice Interaction appears. Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter numeric values.
Connecting to the Samsung Smart Remote Pair the TV with the Samsung Smart Remote. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the and buttons simultaneously for 3 seconds or more. "" Availability depends on the specific model.
Using Anynet+ (HDMI-CEC) Control an external device connected via Anynet+ (HDMI-CEC) with the remote control. You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote control. Connecting an external device through Anynet+ and using their menus Settings General External Device Manager Anynet+ (HDMI-CEC) 1. Set Anynet+ (HDMI-CEC) to On.
Controlling the TV with a Keyboard Connecting a keyboard makes it easier to control the TV. Connecting a USB keyboard Plug the keyboard cable into the USB port. Connecting a Bluetooth keyboard Settings Keyboard General External Device Manager Keyboard Manager Add Bluetooth "" This function is not available on certain models in specific geographical areas. "" If your device was not detected, position the keyboard close to the TV, and then select Refresh. The TV scans for available devices again.
Setting up the keyboard In Settings General External Device Manager Keyboard Manager, you can set the following functions. ●● Keyboard Language ●● Keyboard Type Entering Text using the On-Screen QWERTY Keyboard Use the QWERTY keyboard to enter text on your TV. Recommended text Options Predict Next Character "" The image on your TV may differ from the image above depending on your model and geographical area.
Using additional functions Select on the QWERTY keyboard screen. The following options are available: "" The options available may differ depending on the function running currently.
Smart Features You can enjoy various apps with Smart Hub. Smart Hub View descriptions of Smart Hub's basic functions. After pressing the button on your remote control, you can surf the web and download apps with Smart Hub. "" Some of the Smart Hub services are paid services. "" To use Smart Hub, the TV must be connected to the Internet. "" Some Smart Hub features may not be available depending on the service provider, language, or region.
On the Home Screen, you can easily run the apps you have used previously or frequently. The apps can also be moved or deleted from the screen. 1 Settings When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can quickly set frequently used functions by clicking the icons. Pressing ●● Settings displays all setting menus available. Picture Mode You can select the picture mode that provides the best viewing experience.
Search 3 You can search the apps or games in Smart Hub services. 4 APPS You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV. "" To use this feature, the TV must be connected to the Internet. "" For more information, refer to "Using the APPS Service.
Launching Smart Hub automatically Settings General Smart Features Autorun Smart Hub When you set Autorun Smart Hub to On, the TV displays the Home Screen automatically when you turn the TV on. Launching the last used app automatically Settings General Smart Features Autorun Last App If Autorun Last App is set to On, the last used app is automatically run when you turn on the TV.
Creating a new account Settings General System Manager Samsung Account (Add Account) Create Account To create a new Samsung account, follow the instructions on the screen. "" For more information about the terms, select View Details. "" To protect personal information, select Profile image selection and password entry (High security) in the field below the password entry bar. "" If you want the TV to log you into your account automatically whenever you turn on the TV, click Sign me in automatically.
Configure the sync internet settings Settings General System Manager Samsung Account My Account Sync My Account Remove Internet "" To configure the sync internet settings, you must be logged in to your Samsung account. Deleting a Samsung account from the TV Settings General System Manager Samsung Account Account "" To remove account information, you must be logged in to your Samsung account.
Using the APPS Service Download and run various apps from Smart Hub. APPS You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV. "" To use this feature, the TV must be connected to the Internet. "" When Smart Hub is launched for the first time, the default apps are automatically installed. The default apps may differ with the geographical area.
2 App Search You can search for available apps. 3 Settings You can manage the installed apps. Installing and running an app Installing an app 1. Move to the app you want to install, and then press the Select button. The detailed information screen appears. 2. Select Install. When the installation is complete, you can run the app immediately. "" You can view installed apps on the Settings screen. "" When the TV's internal memory is insufficient, you can install an app on a USB device.
Managing purchased or installed apps Select Settings on APPS. You can manage installed apps. Settings Auto Update : On Delete Add to Home Lock Move Reinstall View Details "" The image on your TV may differ from the image above depending on your model and geographical area. 1 Removing an app 1. Select an app to delete. 2. Select Delete. The selected app is deleted. "" Ensure that the related app data is also removed when you remove an app. 2 Adding apps to the Home Screen 1. Select an app to add.
3 Locking and unlocking apps 1. Select an app to lock or unlock. 2. Select Lock/Unlock. The selected app is locked or unlocked. "" To lock or unlock an app, enter the PIN. The default PIN is "0000." You can set the PIN in System Manager Settings General Change PIN. 4 Moving apps 1. Select an app to move. 2. Select Move. 3. Move the app to the desired location. 4. Press the Select button. "" This function is not available on certain models in specific geographical areas.
Using the e-Manual Control and read the manual embedded in your TV. Launching the e-Manual Settings Support Open e-Manual You can view the embedded e-Manual that contains information about your TV's key features. "" Alternatively, you can download a copy of the e-Manual from Samsung's website. "" Words in blue (e.g., Picture Mode) indicate a menu item.
Playing pictures/video/music Play media content stored on your TV, USB devices, smartphones, cameras, PCs, etc. Source Connected Device Samsung USB Samsung USB Filter By : All Sort By : Title Options "" The image on your TV may differ from the image above depending on your model and geographical area. You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras, on the TV.
2 Sort By Sorts the content list by title, date, or channel. 3 Options Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is reloaded. "" You can delete only the recorded content. To delete content, change the Filter By option to Recorded. Playing media content Playing multimedia content on PC or mobile device 1. Select a device with media content in 2. Select a media content item from the list. The content is played. Source.
Using the Music Service This service is a music service app that recommends songs. Music Music Featured "" The image on your TV may differ from the image above depending on your model and geographical area. This service is a music service app that works with other music apps to recommend songs. You can search for and hear songs that you want. If you select a song, an associated app is run to play the song. "" This function may not be supported depending on the geographical region.
Using the Sports Service This service displays information about your favorite sports teams. Sports Sports On Now Upcoming "" The image on your TV may differ from the image above depending on your model and geographical area. This service displays the match or game schedules of your favorite sports teams and the results. "" This function may not be supported depending on the geographical region. 1 Search You can search your favorite sports teams.
Using the TV PLUS Service View movies, dramas, and TV shows. TV PLUS You can use the TV PLUS app to view movies, dramas, and TV shows. Continue Watching "" The image on your TV may differ from the image above depending on your model and geographical area. "" To use this feature, the TV must be connected to the Internet. 1 Search You can search for movies, dramas, and TV shows you want to view. 2 Settings You can check your account, payments, and purchases.
Using Voice Interaction Speak into the microphone on your Samsung Smart Remote to control your TV. "" Availability depends on the specific model. Running Voice Interaction Press and hold the button on your Samsung Smart Remote, say a command, and then release the button. The TV recognizes the voice command. "" When you press the button once, the Help Guide is displayed. Use the Voice Interaction function as instructed in the Guide. "" During voice analysis, the system cannot receive voice commands.
●● You can set the timer with the command "Sleep reservation in 30 minutes." ●● To change the source, say "HDMI," "TV," or "USB." ●● To change the picture mode, say "Movie Picture Mode" or "Set Picture Mode to Standard." ●● To search, say "Search ****" or "Search **** in YouTube." ●● To view Help, say "Help," "What can I say" or "User guide." "" The supported language may differ by geographical region. "" When you press the button once, the Help Guide is displayed.
●● Searched results may not provide complete results. ●● You may be required to pay for some apps. Consequently, you may encounter a service application or contract. ●● To change the current channel by saying channel names as voice commands, you must finish Set Up Your Service Provider. ( Settings General Start Setup) ●● To use the voice text input function and Smart search function, you must consent to provisions allowing third parties to collect and use your voice data.
TV Viewing You can use convenient features while watching TV. Additionally, you can edit the channel list or create favorite channel lists. Viewing Broadcast Information at a Glance See an overview of each channel's program lineup. Using the guide Live TV Guide Try Now Guide Channel List Recordings "" The image on your TV may differ from the image above depending on your model and geographical area.
To start Scheduled viewing, Scheduled recording, and other function for a program listed in the Guide, first move the cursor to it and then operate the remote control as follows: –– For a program currently being broadcast: Press and hold the Select button. –– For a program scheduled to be broadcast: Press the Select button. –– To move to the Channel Filter or Schedule Manager screen: Press the ●● Record: You can make a recording of a current program. "" button.
Recording Programs Record a current or upcoming program using a USB device instead of a video recorder. "" This function is not available in the U.S.A. and Canada. "" Read all precautions before using the recording feature. Refer to "Before Using the Recording and Timeshift Functions" for more information. "" You can record only the programs that have been received through an antenna. "" The appears next to the programs and channels scheduled for recording.
Scheduling a video recording after entering the date and time Live TV Recordings Schedules Add Recording To schedule a recording, set the values for Antenna, Channel, Repeat, Date, Start Time, and End Time of the broadcast program to record, and then select Save. "" Check the current time in Settings General System Manager Time Clock. Managing the schedule recording list Live TV Recordings Schedules You can change scheduled recording information or cancel scheduled recordings.
Viewing recorded programs Live TV Recordings Recordings Select a file containing a recording from the list. The file is played back. "" Buttons that appear may differ depending on the file being played. For more information about control buttons, refer to "Buttons and functions available while recording a program or Timeshift." Setting Up a Schedule Viewing Configure the TV to show a specific channel or program at a specific time and date.
Editing a schedule viewing (U.S.A and Canada) (Other countries) Live TV Live TV Schedule Manager Recordings Schedules "" You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries. Setting the Schedule Viewing Time (U.S.A and Canada) (Other countries) Live TV Live TV Schedule Manager Recordings Edit Schedules Edit You can set the start time of a schedule viewing. The start time can be set up to 10 minutes before the program starts. Canceling a schedule viewing (U.S.
"" Read all precautions before using the Timeshift function. For more information, refer to "Before Using the Recording and Timeshift Functions." "" For more information about control buttons, refer to "Buttons and functions available while recording a program or Timeshift." Buttons and functions available while recording a program or Timeshift "" This function is not available in the U.S.A. and Canada. "" The available buttons and functions may differ with the functions.
●● Pause / Play You can use the following functions when the video is paused. (Note that with the video paused, the TV does not play audio.) –– Slow Rewind or Slow Forward: Allows you to play the video slowly (1/8, 1/4, 1/2) backward or forward by selecting the or button. To increase the rewind or forward speed in slow mode up to 3 times, select the button repeatedly. To return to normal speed, select the button. "" –– and the current rewind time.
Editing channels Edit the channels stored on your TV. Live TV Channel List All Channels Edit Channels The Edit Channels screen contains the following icons: ●● : A favorite channel ●● : A locked channel. Re-registering and deleting a channel Removing registered channels To remove a channel, select it, and then select Delete. Adding back removed channels You can add back removed channels from the Edit Channel list only. Removed channels are displayed in gray in the All Channels list.
Using Program Rating Lock Settings Broadcasting Program Rating Lock Settings Try Now This function is useful for controlling what children watch on TV. Program Rating Lock Settings does not, however, block programs originating from external sources, such as Blu-ray players, DVD players, or USB files. Every time you access Program Rating Lock Settings, you must enter the security PIN. You must also enter this PIN to watch a blocked program. The default PIN is 0000.
Viewing and selecting channels on Favorites lists only Live TV Channel List 1. Press the right directional button on your remote control. 2. Select Favorites. 3. Select the desired list among the five favorites lists on the screen. The channels in the selected favorites list appear. "" Only favorites lists that contain registered channels will display channels. Editing a Favorites List Edit a favorites channel list.
TV-Viewing Support Functions Use the functions that are available while watching TV. Changing the broadcast signal Live TV Channel List After pressing the right directional button on your remote control, select Antenna to choose Air or Cable. "" You do not need to use this function if your TV is connected to a cable or satellite box. Scanning for available channels Settings Broadcasting Auto Program "" Do not use this function if your TV is connected to a cable or satellite box.
Picture and Sound You can change the settings for the picture and the sound according to your preference. Adjusting the Picture Quality Change the Picture Mode and adjust Expert Settings. Choosing a picture mode Settings Picture Picture Mode Try Now You can select the Picture Mode that provides the best viewing experience. ●● Dynamic Makes the picture brighter and clearer in bright viewing environments. ●● Standard Is the default mode suitable for general viewing environments.
●● Tint (G/R) ●● Apply Picture Settings ●● Digital Clean View ●● Auto Motion Plus Settings "" ●● When LED Clear Motion is set to On, the screen appears darker than when it is Off. Local Dimming "" This function is not available on certain models in specific geographical areas. ●● Contrast Enhancer ●● HDR+ Mode Automatically provide an optimal HDR effect based on the video source.
Setting the Viewing Environment for External Devices You can optimize the TV for viewing specific video formats. Playing games on an optimized screen Settings General External Device Manager Game Mode You can enable game mode to optimize the TV's settings for playing video games with a gaming console, such as a PlayStation™ or Xbox™. "" The game mode is not available for normal TV viewing. "" The screen may shake somewhat.
Registering the TV as a DivX-certified device (watching for pay DivX movies) Settings General External Device Manager DivX® Video On Demand "" Digital Rights Management (DRM) is a technical security mechanism that protects the content provider's copyright. "" You can watch recorded movies or free DivX movies without registration. "" Visit the DivX website (http://www.divx.com) and log in to your user account before registering the TV as a DivX-certified device. If you do not have an account, create one.
Adjusting the Sound Quality Change the Sound Mode and adjust Expert Settings. Choosing a sound mode Settings Sound Sound Mode Try Now You can select a favorite sound mode suitable for the content type or the listening environment. ●● Standard ●● Optimized ●● Amplify Configuring advanced sound settings Settings Sound Expert Settings Try Now You can personalize the sound quality by adjusting the following settings.
Using the Sound Support Functions Configure the sound settings for your TV. Selecting speakers Settings Sound Sound Output Try Now You can select which speakers the TV uses for audio output. "" External speakers may not be controlled with the Samsung Smart Remote. When an external speaker is enabled, some sound menus are not supported. Listening to the TV through Bluetooth devices Settings Sound Sound Output Speaker List You can connect Bluetooth audio devices to the TV.
Listening to the TV through a Multiroom speaker For more information about connection and usage, refer to the user manual of the multiroom audio device. "" This function is not available on certain models in specific geographical areas.
System and Support You can configure system and support settings such as time, screen burn protection, software update, etc. Setting the Time and Using the Timer Set the current time and use the timer function. Setting the current time Settings General System Manager Time You can set the Clock manually or automatically. Once the Clock is set, you can view the current time on the TV anytime. You must set the clock in the following cases: ●● The power cable is disconnected and then connected.
Adjusting the clock for DST and time zone Settings General System Manager Time Clock Sets the right time by setting Daylight Savings Time (DST) and your local time zone. "" This function is only available when the Clock Mode is set to Auto. ●● Time Zone Selects your time zone. ●● DST Switches the Daylight Saving Time (DST) function on or off. "" This function is only available when the Clock Mode is set to Auto.
Using the Screen Burn Protection and Energy Saving Functions Protect the screen from screen burn-in and reduce the TV's energy consumption. Preventing screen burn Settings General System Manager Auto Protection Time Still images can leave burned-in after-images if left on the screen for a long period of time. If a still image continues for two hours, the screen burn protection function can be activated automatically to protect the screen from burnedin after-images.
Updating the TV’s Software View your TV's software version and update it if necessary. Settings Support Software Update Try Now Updating the TV’s software to the latest version [[ DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings will be reset to their defaults after a software update.
Protecting the TV from Hacking and Malicious Code Protect your TV from hacking attempts and malicious code. Settings General System Manager Smart Security You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet. Scanning the TV and connected storage for malicious code Settings General System Manager Smart Security Scan If malicious code is found, the results of the scan will appear on the screen.
Enabling voice guides for the visually impaired Settings General Accessibility Voice Guide Settings You can activate voice guides that describe the menu options aloud to aid the visually impaired. To activate this function, set Voice Guide to On. With Voice Guide on, the TV provides voice guides for channel change, volume adjust, information on current and upcoming programs, schedule viewing, other TV functions, various content in the Web Browser, and in Search.
Learning about the remote control (for the visually impaired) Settings General Accessibility Learn TV Remote This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control. When this function is activated, you can press a button on the remote control and the TV will tell you its name. To return to the previous screen, press the button twice. To exit, press and hold the button. "" This function is only available in the U.S.A. and Canada.
Setting the digital caption related options Settings General Accessibility Caption Settings Digital Caption Options You can change the font color, background color, and size settings. "" The foreground and background colors and opacity settings cannot be the same. Listening to the TV through Bluetooth devices (for the hearing impaired) Settings General Accessibility Multi-output Audio You can turn on both the TV speaker and Bluetooth devices at the same time.
Enabling/Disabling the front indicators Settings General System Manager Light Effect "" The color of the TV's indicator lights may differ by the model. "" This function is not available on certain models in specific geographical areas. Checking Notifications Settings General System Manager View Notifications You can view the list of event messages generated by the TV. View Notifications appears on the screen when events such as an update release for an app or a Samsung account login/logout occurs.
Checking digital channel signal info and strength Settings Support Self Diagnosis Signal Information "" If your TV is attached to a separate, over-the-air antenna, you can use the signal strength information to adjust the antenna for increased signal strength and improved HD channel reception. Restoring the TV to the factory settings Settings Support Self Diagnosis Reset You can restore all TV settings (excluding the Internet and network settings) to the factory defaults. 1. Select Reset.
Troubleshooting If you have a problem with your TV, you can access various solutions while watching TV. If your problem is not addressed in the Troubleshooting section, contact the Samsung Call Center. Getting Support Get help directly from Samsung if you have a problem with your TV.
Finding the contact information for service Settings Support About This TV Try Now You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, information about Smart Hub, and other information you may need to get service support from a Samsung call agent or the Samsung website. "" You can also view information by scanning the QR code of your TV.
There Is a Problem with the Picture When the TV has trouble with the picture, these steps may help resolve the problem. Testing the picture Settings Support Self Diagnosis Start Picture Test Before you review the list of problems and solutions below, use Start Picture Test to determine if the problem is caused by the TV. Start Picture Test displays a high definition picture you can examine for flaws or faults.
The problem Unable to find a Channel Try this! If your TV is not connected to a cable or satellite box, run Auto Program ( Broadcasting Auto Program). Settings Store displays are all tuned to digital, HD (high definition) channels. The TV image does not look as good as it did in the store. If you have an analog cable or satellite box, upgrade to a digital cable or satellite box. Use HDMI or Component cables to deliver HD (high definition) picture quality.
I Can't Hear the Sound Clearly When the TV has difficulties with sound, these steps may help resolve the problem. Testing the sound Settings Support Self Diagnosis Start Sound Test If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength. The problem There is no sound or the sound is too low at maximum volume. Try this! Check the volume control of the device (cable or satellite box, DVD, Blu-ray, etc.
There Is a Problem with the Broadcast When the TV has difficulties receiving broadcasts, these steps may help resolve the problem. The problem “Weak or No Signal” displayed in TV mode/ cannot find channel. The TV is not receiving all channels. There are no captions with digital channels. The picture is distorted. Try this! Select Source to confirm that the correct input source has been selected.
The TV Won't Connect to the Internet When the TV has difficulties connecting to the Internet, these steps may help resolve the problem. The problem The TV cannot connect to your network or apps (for Internet compatible models only). The wireless network connection failed. Try this! Make sure the TV has a network connection ( Network Status). Settings General Network Contact your Internet service provider. Confirm your wireless modem/router is on and connected to the Internet.
Anynet+ (HDMI-CEC) Isn't Working When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem. The problem Try this! Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. Check if the power cord of the Anynet+ device is properly connected. Check the cable connections of the Anynet+ device. Anynet+ does not work.
I Have Trouble Launching/Using Apps When apps aren't working, these steps may help resolve the problem. The problem I launched an app, but it's in English. How can I change the language? My application is not working. Try this! Languages supported by the app may be different from the user interface language. The ability to change the language depends on the service provider. Check with the service provider. Refer to the Help section on the application service provider's website.
Other Issues Use these procedures to resolve other issues that may occur. The problem The TV is hot. The picture won’t display in full screen. Try this! Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use. Children watching TV need constant adult supervision to prevent them from touching the TV.
The problem Try this! Check the cable connections and reconnect them. There is an intermittent loss of audio or video. There are small particles on the TV's bezel. PIP is not available. Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible enough for long term use. If you are mounting the TV to a wall, we recommend using cables with 90-degree connectors. This is part of the product’s design and is not a defect.
Precautions and Notes You can get instructions and information that you must read after installation. Before Using the Recording and Timeshift Functions Read these instructions before using Recording and Timeshift. Before using the recording and schedule recording functions "" Recording is not supported in the U.S.A. and Canada. ●● To set up a Schedule Recording, you must first set the TV's clock. Set the Clock ( System Manager Time Clock).
●● When using the Record or Schedule Recording function, the actual recording may start a second or two later than the specified time. ●● If the Schedule Recording function is operating while a recording is being made on an HDMI-CEC external device, the priority is given to the Schedule Recording. ●● Connecting a recording device to the TV automatically deletes abnormally saved recorded files.
Read Before Using APPS Read this information before using APPS. ●● Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content, certain features, applications, and services may not be available on all devices or in all territories. Visit http:// www.samsung.com for more information on specific device information and content availability. Services and content availability are subject to change without prior notice.
Read Before Using the Internet Read this information before using the Internet. ●● The Internet is not compatible with Java applications. ●● You can download the supported types of files, such as videos, mp3 files, and images, but you cannot download files that are not supported by the TV. If you attempt to download an unsupported file, you will receive an error message instead. ●● The Internet may not be able to access certain websites. ●● The TV does not support playback of flash videos.
●● Depending on the types of video/audio codecs supported, it might not be possible to play certain video and audio files while playing HTML5 Video/Audio. ●● Video sources from PC-optimized streaming service providers may not play properly on our proprietary Internet. Read Before Playing Photo, Video, or Music Files Read this information before playing media content. Limitations on use of photo, video, and music files Try Now ●● The TV supports MSC (Mass Storage Class) USB devices only.
Supported external subtitles Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass Powerdivx .psb SMPTE-TT Text .
Supported image formats and resolutions File extension Format Resolution JPEG 15360 x 8640 *.png PNG 4096 x 4096 *.bmp BMP 4096 x 4096 *.mpo MPO 15360 x 8640 *.jpg *.jpeg "" The MPO format is supported partly. Supported music formats and codecs File extension Format Codec Note *.mp3 MPEG MPEG1 Audio Layer 3 MPEG4 AAC *.flac FLAC FLAC Supports up to 2 channels *.ogg OGG Vorbis Supports up to 2 channels *.wma WMA WMA *.m4a *.mpa *.aac Supports WMA 10 Pro up to 5.
Supported video codecs File format Container Video codecs Resolution 4096 x 2160: 30 H.264 BP/MP/HP 4096 x 2160 HEVC (H.265 - Main, Main10) *.avi Motion JPEG *.mkv *.asf Frame rate (fps) 3840 x 2160 3840 x 2160: 60 Bitrate (Mbps) Audio codecs 60 60 80 30 80 MVC *.wmv *.mp4 AVI *.mov *.3gp MKV ASF *.vro *.mpg MP4 3GP *.mpeg MOV *.ts *.tp FLV VRO *.trp *.mov VOB PS *.flv *.vob TS SVAF *.svi DivX 3.
Other restrictions ●● Codecs may not function properly if there is a problem with the content. ●● Video content does not play or does not play correctly if there is an error in the content or container. ●● Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. ●● If the Index Table is has an error, the Seek (Jump) function will not work.
Read After Installing the TV Read this information after installing the TV. Picture sizes and input signals The Picture Size settings are applied to the current source. The applied Picture Size Settings will remain in effect whenever you select that source unless you change them.
Installing an anti-theft lock An anti-theft lock is a physical device that can be used to protect the TV against theft. Look for the lock slot on the back of the TV. The slot has a icon next to it. To use the lock, wrap the lock cable around an object that is too heavy to carry and then thread it through the TV's lock slot. The lock is sold separately. The method of using an anti-theft lock may differ for each TV model. Refer to the lock's user manual for more information.
Supported Resolutions for UHD Input Signals Check the supported resolution for UHD input signals. ●● Resolution: 3840 x 2160p, 4096 x 2160p "" An HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while an HDMI connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals.
Read Before Connecting a Computer (Supported Resolutions) Check the supported resolution for PC input signals. When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in the tables below or on the next page. The TV will automatically adjust to the resolution you choose. Note that the optimal and recommended resolution is 3840 x 2160 at 60 Hz.
VESA DMT Resolution (Dots x lines) Display format Horizontal frequency Vertical frequency Clock frequency (Hz) (MHz) Polarity (horizontal / vertical) (KHz) 640 x 480 60 Hz 31.469 59.940 25.175 -/- 640 x 480 72 Hz 37.861 72.809 31.500 -/- 640 x 480 75 Hz 37.500 75.000 31.500 -/- 800 x 600 60 Hz 37.879 60.317 40.000 +/+ 800 x 600 72 Hz 48.077 72.188 50.000 +/+ 800 x 600 75 Hz 46.875 75.000 49.500 +/+ 1024 x 768 60 Hz 48.363 60.004 65.
Supported Resolutions for Video Signals Check the supported resolution for video signals. CEA-861 Resolution (Dots x lines) Display format Horizontal frequency Vertical frequency Clock frequency (Hz) (MHz) Polarity (horizontal / vertical) (KHz) 720 (1440) x 576i 50 Hz 15.625 50.000 27.000 -/- 720 (1440) x 480i 60 Hz 15.734 59.940 27.000 -/- 720 x 576 50 Hz 31.250 50.000 27.000 -/- 720 x 480 60 Hz 31.469 59.940 27.000 -/- 1280 x 720 50 Hz 37.500 50.000 74.
Read Before Using Bluetooth Devices Read this information before using a Bluetooth device. "" This function is not available on certain models in specific geographical areas. Restrictions on using Bluetooth ●● You can't use Bluetooth devices and the Surround feature simultaneously. ●● Compatibility issues may occur, depending on the Bluetooth device. (A Mobile exclusive headphone may not be available, depending on the environment.) ●● Lip-sync errors may occur.
Blocking programs based on their TV Rating Read this information before viewing a blocking program. To block content, select a rating category to lock. All programs at that level and higher are blocked and require the PIN to watch. To unblock a category, select the lock icon. To unblock all the categories in a row, select the lock under ALL.
Blocking movies base on their Movie Rating (MPAA) This rating system applies to all materials with supplied ratings in the U.S.A. From the MPAA: “The Motion Picture Association of America (MPAA) has implemented a rating system that provides parents or guardians with advanced information on which films are appropriate for children.” Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a category, select the lock icon.
Blocking programs based on their Canadian French Rating This rating system applies to all rated material viewed on French-Canadian TV channels. Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a category, select the lock icon.
Buttons and Functions Review available media playback, control, and record buttons and descriptions of how they are used. "" The available buttons and functions may differ with the content you are viewing or playing. Buttons and functions available while playing multimedia content Press the Select button while playing any video, photo, or recorded content. The following buttons appear. "" The provided buttons or functions may differ with the media content type.
●● Zoom Zooms a photo in by up to a factor of 4. ●● Screen Fit Fits a photo to the screen. ●● Background Music During a slideshow, plays or pauses the background music. ●● Options "" The available options may differ with the model and content. Function Description Slideshow Speed Sets the slideshow speed. Slideshow Effect Applies transition effects to the slide show. Plays background music while the TV displays photos.
License Check the license information and trademarks applied in your TV. This DivX Certified® device can play DivX® HD video files (including .avi, .divx). Download free software at www.divx.com to create, play and stream digital videos. To play purchased DivX movies, first register your device at vod.divx.com. Find your registration code in the DivX VOD section of your device setup menu. This DivX Certified® device can play DivX® HD video (including .avi, .divx).
THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC CONTENT THAT IS NOT OFFERED FOR SALE; AND (3) HEVC CONTENT THAT IS CREATED BY THE OWNER OF THE PRODUCT.
Accessibility Guidance Provides a menu and a remote control guide that aid the visually impaired. Learn Menu Screen Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you select. Using the Remote control Guide for Samsung Smart Remote and standard remote control. Orientation of the Samsung Smart Remote Hold the remote control with the buttons facing towards you. The remote is slightly thinner towards the top and thicker towards the bottom.
●● Below the button are two thin horizontal silver rocker buttons, these are the only buttons that protrude from the remote. The one on the left is the volume button and the one on the right is the channel button. Push up from beneath or down from above to use these as rocker buttons to change channel or volume. –– Press on top of the volume button to mute the sound. –– Press and hold on top of the volume button to open the accessibility menu.
Using the accessibility menu View descriptions of accessibility menu functions. Your TV should be set up and tuned. To use Voice Interaction you will need the TV connected to the internet. You can do this yourself if you are confident enough through the settings menu. This quick start guide assumes that the TV is set up and tuned and connected to the internet for the Voice Interaction section. If it is not yet connected, then the Voice Interaction section will not be relevant.
Opening the accessibility short cut menu: On the Samsung Smart Remote there are two thin horizontal silver rocker buttons next to each other located slightly below the middle of the remote. The one on the left is the volume rocker button. You press and hold the volume rocker button to open the Accessibility Shortcuts menu. This menu will speak regardless of the Voice Guide settings.
Turn Video Description on 1. Press and hold the VOL button on the remote. The Accessibility Shortcuts menu appears. 2. Press the up or down arrow on the remote to move to and highlight the Video Description option. 3. Press the Select button on the remote to turn Video Description on or off. 4. Close the menu either by pressing on the remote or by pressing the right arrow to highlight Close and then pressing the Select button. Learn the remote 1. Press and hold the VOL button on the remote.
Setting accessibility settings using Voice Interaction There are many commands you can say to control the TV. These can be used together with Voice Guide to have voice input and voice output. You will need to use the Samsung Smart Remote for this and the TV must be connected to the Internet. To speak a command, press and hold the button (the round button near the top of the Samsung Smart Remote, directly below the LED power indicator and above the directional navigation pad).
Using the TV with Voice Guide on You can turn on Voice Guide that describe the menu options aloud to aid the visually impaired. To use your TV with Voice Guide enabled, your TV must be set up and connected to the Internet. Watching TV Turning the TV on Press the button to turn the TV on. Voice guide will speak the channel name, program title and the start and end times for this program. Changing channel You can change the channel in a number of ways.
Using on-screen number entry via the Samsung Smart Remote: The virtual numeric pad entry is used to enter numbers e.g. to enter a channel number or to enter a PIN. Press the button on the Samsung Smart Remote and the virtual numeric pad with 2 rows appears on screen. Voice Guide speaks “virtual numeric pad, 6” which indicates that the number strip is on screen and the focus is on the number 6.
Using the guide See an overview of each channel's program lineup. Live TV Guide You can see the daily program schedules for each broadcaster and program information in the Guide. You can also use the Guide to select programs to watch and to schedule programs to record. "" In the Guide, you can see only the TV programs scheduled after the current time. You can also open the Guide using Voice Interaction. Press and hold the button on your Samsung Smart Remote, and then say the command “guide”.
When you open the Guide, a table grid of channels and programs is displayed. The top row shows Channel Filter being displayed then the day and times. Each row has a channel name on the left and programs on that channel on the right. In the Guide, use the up and down arrow buttons to move between channels and the left and right buttons to move between programs within a channel. You can also use the channel directly.
●● Scheduled recording After selecting Schedule Recording, you can schedule recording for a broadcast scheduled program. ●● "" This function is not available in the U.S.A. and Canada. "" For more information on Schedule Recording, refer to "Recording Programs." Detailed information After selecting View Details, you can see the detailed information on the selected program. The information may differ with the broadcast signal. If the information is not provided with the program, nothing appears.
Setting Up a Schedule Viewing Configure the TV to show a specific channel or program at a specific time and date. The icon appears next to programs that have been configured for a schedule viewing. Setting up a schedule viewing for a channel ●● The Guide Screen On the Guide screen, select a program you would like to view, and then press and hold the Select button. Select Schedule Viewing on the pop-up menu that appears. ●● The Program Info Screen Press the Select button while watching the TV.
Using the Channel List See how to list the channels available on your TV. Live TV Channel List Using Channel List, you can change the channel or check programs on other digital channels while watching TV. Press the button on the remote to open Smart Hub, press the left or right arrows to move to Live TV, press the up arrow to move to the top row, press the right arrow to move to Channel List, and then press the Select button. This shows a list of the channels and the program currently on.
●● Sort Sorts the list by Channel Number or by Name. "" ●● This option is only available on digital channels and may not always be available. Air or Cable Allows you to choose between Air, and Cable. "" This option is only available on certain models in specific geographical areas. Creating a Personal Favorites List Designate frequently watched channels as favorite channels.
To add channels to a favorites list - Detail 1. Open the Channel List. 2. Press the right arrow to move to the Category List. 3. Use the up and down arrow buttons to move to Favorites, and then press Select. You will see Favorites Lists 1 to 5. The five lists let you set up different lists of favorites. 4. Use the up and down arrow buttons to move to the list you want, and then press Select. 5. Use the up and down arrow buttons to move between channels.
Viewing and selecting channels on favorites lists only Live TV Channel List 1. Open the channel list by pressing the Channel List button 2. Press the right directional button on your remote control. Use the up and down arrow buttons to move within the list. 3. Highlight Favorites, and then press Select. 4. Use the up and down arrow buttons to move within the list. Select the desired list among five favorites lists on the screen. The channels in the selected favorites list appear.
To record a program that is on later, move to the program in the guide, and then press Select. You will get a pop-up menu. Use the up and down arrows to move within this menu. Move to the Schedule Recording option, and then press Select. You will hear a message saying the program has been set to record and then you will be returned to the program guide. The icon is placed visually next to the program title to show it is set to record.
Changing the recording time When recording a live program you can specify how long you want to record for. Press the button on the remote, press the left or right arrows to move to Edit Recording Time, and then press the Select button. A slider scale appears and you will hear the recording time currently set. Use the left and right arrows to change the time, and then press the Select button. You will hear a menu that gives information about the recording time.
Deleting a recorded program To delete a recorded program, go to the list of Recordings (see viewing recorded programs). Use the up and down arrow buttons to move to the recording you want to delete. Press the right arrow button to move to a list of 3 options. Press the down arrow to move to the Delete option, and then press Select. You will be asked if you want to remove the selected item. Press the left arrow to move to the Delete button, and then press Select to delete the program title.
The bottom row contains buttons to the left of Live TV. These are: Search – to search for data about channels, programs, movie titles, and apps in Smart Hub. ●● Source – to select an external device connected to the TV ●● ●● Settings – a quick settings menu appears on the top row. You can quickly set frequently used functions. ●● APPS - You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV.
Displaying the Home Screen in Smart Hub On the Home Screen, you can easily run apps you have used previously or frequently. The apps can also be moved on or deleted from the screen. Smart Hub has 2 rows. When it opens, the focus is on Live TV on the bottom row. The options on the top row change depending on the item selected in the bottom row. Use the up and down arrows to move between the rows and the left/right arrow buttons to move within a row. The bottom row contains buttons to the left of Live TV.
Search ●● You can search the apps or games in Smart Hub services. The search option brings up an on-screen keyboard laid out as a qwerty keyboard with the focus on the number 1. APPS ●● You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV. "" To use this feature, the TV must be connected to the Internet. For more information, refer to "Using the APPS Service.
Using Voice Interaction A Guide to using Voice Interaction to control your TV. To use Voice Interaction, your TV must be connected to the Internet and you must use the microphone on your Samsung Smart Remote. Voice Interaction lets you speak commands to control the TV, for example, to change the channel or display the program guide. This is not the same as Voice Guide which provides speech output from the TV that says what is displayed on screen.