USER MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register Model Serial No.
Before Reading This User Manual This TV comes with this user manual and an embedded e-Manual. Before reading this user manual, review the following: User Manual Read this provided user manual to see information about product safety, installation, accessories, initial configuration, and product specifications. e-Manual For more information about this TV, read the e-Manual embedded in the product.
Features of your new TV Home Screen In Home Screen, you can easily run the apps that have been used previously or frequently. The apps can also be moved or deleted in the screen. e-Manual Get help from a detailed, on-screen user's manual built into your TV. Voice Interaction Access and control menu options and functions using voice commands.
Warning! Important Safety Instructions Please read the Safety Instructions before using your TV. CAUTION Class II product: This symbol indicates that a safety connection to electrical RISK OF ELECTRIC SHOCK. DO NOT OPEN. earth (ground) is not required. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE AC voltage: Rated voltage marked with ARE NO USER SERVICEABLE PARTS INSIDE. REFER this symbol is AC voltage. ALL SERVICING TO QUALIFIED PERSONNEL.
•• To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus. •• Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet, always pull on the power cord's plug. Never unplug it by pulling on the power cord. Do not touch the power cord with wet hands.
Contents Before Reading This User Manual Features of your new TV Warning! Important Safety Instructions 01 What's in the Box? 02 Assembling the TV Attaching the TV to the Stand Mounting the TV on a wall Providing proper ventilation for your TV Safety Precaution: Securing the TV to the wall to prevent falling 03 ----------------------------------------------------------------- 10 ----------------------------------------------------------------- 10 -------------------------------------------------------
05 Connections Connecting devices to your TV Connecting to the Internet 06 Selecting Connected Devices Changing the input signal Editing external devices Using additional functions 07 ----------------------------------------------------------------- 24 ----------------------------------------------------------------- 24 ----------------------------------------------------------------- 24 Troubleshooting and Maintenance Troubleshooting What is Remote Support? Eco Sensor and screen brightness Caring for
01 What's in the Box? Make sure the following items are included with your TV. If any items are missing, contact your dealer. Samsung Smart Remote & Batteries (AA x 2) User Manual TV Power Cable Warranty Card / Regulatory Guide 4EA One Connect / One Connect Cable Cover Terminal Wall Mount Adapter Holder-Cable •• The items’ colours and shapes may vary depending on the models. •• Cables not included can be purchased separately.
An administration fee may be charged in the following situations: (a) An engineer is called out at your request, but there will be no defect with the product (i.e., where the user manual has not been read). (b) You bring the unit to a repair centre, but there will be no defect identified the product (i.e., where the user manual has not been read). You will be informed of the administration fee amount before a technician visits. Warning: Screens can be damaged from direct pressure when handled incorrectly.
02 Assembling the TV Attaching the TV to the Stand Make sure you have all the accessories shown, and that you assemble the stand following the provided assembly instructions. Mounting the TV on a wall If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless it is correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage to the TV.
•• Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose to install the wall mount on your own. •• You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, contact your nearest dealer for additional information. If you install the TV on a ceiling or slanted wall, it may fall and result in severe personal injury.
Providing proper ventilation for your TV When you install your TV, maintain a distance of at least 10 cm between the TV and other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature. When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung Electronics only.
WARNING: Never place a television set in an unstable location. The television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as •• Using cabinets or stands recommended by the manufacturer of the television set. •• Only using furniture that can safely support the television set. •• Ensuring the television set is not overhanging the edge of the supporting furniture.
03 The TV Controller Using the TV Controller You can turn on the TV with the TV Controller button at the bottom of the TV, and then use the Control menu. The Control menu appears when the TV Controller is pressed while the TV is On. For more information about its usage, refer to the figure below.
The Standard Remote Control Learn where the function buttons are on your remote, such as: SOURCE, TTX/MIX, PRE-CH, z, CH LIST, SETTINGS, REC, INFO, RETURN and EXIT. •• This remote control has Braille points on the Power, Channel, Volume, and Enter buttons and can be used by visually impaired persons. •• Your TV also comes with a Samsung Smart Remote. For more information about the Samsung Smart Remote, refer to page 16. P (Power) Turns the TV on and off. Number Gives direct access to channels.
The Samsung Smart Remote •• Colours and shape may vary depending on the model. •• For more information about Samsung Smart Remote, see the e-Manual chapter, "Remote Control and Peripherals > About the Samsung Smart Remote." (Power) Press to turn the TV on or off. (Number pad) When pressed, a number strip appears on the bottom of the screen. Select numbers and then select Done to enter a numeric value. Use to change the channel, enter a PIN, enter a ZIP code, etc.
Installing batteries into the remote control (Battery size: AAA) Match the polarities of the batteries to the symbols on the battery compartment. 1 2 3 •• The colour and shape of the remote may vary depending on the model. •• Use the remote control within 7 m of the TV. •• Bright lights may affect the performance of the remote control. Avoid using the remote control near special fluorescent lights or neon signs. 1.
Installing batteries into the Samsung Smart Remote To install the batteries, push the rear cover open in the direction of the arrow, and then insert the batteries as shown in the figure. Make sure that the positive and negative ends are facing in the correct direction. •• Alkaline batteries are recommended for longer battery life.
Pairing the TV to the Samsung Smart Remote When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the and buttons simultaneously for 3 seconds or more. •• The Samsung Smart Remote can only be paired to one TV at a time.
Controlling External Devices with the TV Remote - Using the Universal Remote > s Source > Universal Remote You can control external devices connected to the TV using the remote control. To control external devices, register them by following the instructions on the screen. •• Availability depends on the specific model. •• You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control without any additional setup.
04 Performing the initial setup •• The initial setup differs from model to model. •• Turn on the TV using the P button on the remote control or TV controller. Initial setup The initial setup dialogue box appears when the TV is first activated. Follow the on-screen instructions to finish the initial setup process such as selecting the menu language, scanning channels, connecting to the network, and more. During each step, either make a choice or skip the step.
05 Connections Connecting devices to your TV You can connect various external devices using the connectors located at the back of the product. Check the connectors and then refer to the Quick Guide for more instructions on supported external devices. For more information about connections, see the e-Manual chapter "Connections." Make sure you have the correct cable before plugging it in. Illustrations of common plugs and ports are shown below.
Connecting to the Internet Connecting the TV to a network gives you access to online services such as the Smart Hub, as well as software updates. •• For more information about Smart Hub, see the e-Manual chapter, "Smart Features > Smart Hub." •• The shape of the rear panel differs among the models. Network Connection - Wireless Connect the TV to the Internet using a standard router or modem.
06 Selecting Connected Devices Changing the input signal > s Source When you select a connected external device on the Source screen, the output of the selected device is displayed on the TV's screen. •• For more information about selecting connected devices, see the e-Manual chapter "Switching between external devices connected to the TV". Editing external devices You can change the port name for a connected external device or add it to Home Screen. 1. Move the focus to a connected external device. 2.
07 Troubleshooting and Maintenance Troubleshooting If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting Section in the e-Manual. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual. •• This TFT LED panel is made up of sub pixels which require sophisticated technology to produce.
The remote control does not work. •• Check if the power indicator on the TV blinks when you press the remote's Power button. If it does not, replace the remote control's batteries. •• Make sure that the batteries are installed with their poles (+/–) in the correct direction. •• Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away. •• If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV.
Video App problems (Youtube etc) •• Change the DNS to 8.8.8.8. Select > Settings > General > Network > Network Status > IP Settings > DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK. •• Reset by selecting > Settings > Support > Self Diagnosis > Reset Smart Hub.
Eco Sensor and screen brightness Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to > Settings > General > Eco Solution > Ambient Light Detection. •• If the screen is too dark while you are watching TV in a dark environment, it may be due to the Ambient Light Detection function. •• Do not block the sensor with any object.
08 Specifications and Other Information Specifications Model Name QE55Q6FAM Display Resolution 3840 x 2160 Screen Size (Diagonal) Sound (Output) Stand Swivel (Left / Right) Dimensions (W x H x D) Body With stand Weight Without Stand With Stand 55 inches (138 cm) 40 W 0˚ 1226.1 x 710.5 x 54.8 mm 1226.1 x 746.1 x 209.9 mm 17.4 kg 17.
Decreasing power consumption When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To decrease power consumption, unplug the power cord when you don't intend to use the TV for a long time. Licences The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
Still image warning Avoid displaying still images (such as jpeg picture files), still image elements (such as TV channel logos, stock or news crawls at the screen bottom etc.), or programmes in panorama or 4:3 image format on the screen. If you constantly display still pictures, it can cause image burn-in on the LED screen and affect image quality. To reduce the risk of this adverse effect, please follow the recommendations below: •• Avoid displaying the same TV channel for long periods.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
•• WARNINGS: Image retention, commonly known as screen burn-in, can occur on most types of television if the same image is displayed continuously. The most common causes of image retention are logos that remain stationary on the TV screen. These logos are common on many programmes received via a satellite box. To reduce this risk, avoid displaying still images for long durations and lower the brightness or contrast settings to decrease the intensity of the picture.
Warranty Card United Kingdom Republic of Ireland (EIRE) This Samsung product is warranted for a period of twelve (12) months from the original date of purchase, against defective materials and workmanship. In the event that warranty service is required, you should return the product to the retailer from whom it was purchased. However, Samsung Authorised Dealers and Authorised Service Centres in other EC Countries will comply with the warranty on the terms issued to purchasers in the country concerned.
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-00 Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care centre. Country Customer Care Centre IRELAND (EIRE) 0818 717100 www.samsung.com/ie/support UK 0330 SAMSUNG (7267864) www.samsung.com/uk/support © 2017 Samsung Electronics Co., Ltd. All rights reserved.
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For Wall Mount x4 Wall Mount Adapter Power Cable 1 4 L 6 Samsung Smart Remote / Batteries (AA x 2) 2 3 R 5 User Manual / Regulatory Guide
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