USER MANUAL QN55Q8FNBF QN65Q8FNBF QN75Q8FNBF Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No. If you have any questions, please call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.
Before Reading This User Manual This TV comes with this user manual and an embedded e-Manual. Before reading this user manual, review the following: User Manual Read this provided user manual to see information about product safety, installation, accessories, initial configuration, and product specifications. e-Manual For more information about this TV, read the e-Manual embedded in the product.
Warning! Important Safety Instructions Please read the Safety Instructions before using your TV. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL. Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required. AC voltage: Rated voltage marked with this symbol is AC voltage.
•• Before connecting the AC power cord to the DC adaptor outlet, make sure that the voltage designation of the DC adaptor corresponds to the local electrical supply. •• Never insert anything metallic into the open parts of this apparatus. This may cause a danger of electric shock. •• To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus. •• Be sure to plug in the power cord until it is firmly seated.
Internet security Samsung takes a number of steps to protect its Internet-compatible Smart TVs against unauthorized incursions and hacking. For example, certain sensitive communications between the TV and the Internet servers are encrypted. In addition, the TV’s operating system has adopted controls to prevent the installation of unauthorized applications. Although we take steps to protect your Smart TV and personal information, no Internet-connected device or transmission is completely secure.
Contents 01 Before Reading This User Manual ----------------------------------------------------------------------------- 2 Warning! Important Safety Instructions ----------------------------------------------------------------------------- 3 Mounting the TV on a wall ----------------------------------------------------------------------------- 7 Providing proper ventilation for your TV ----------------------------------------------------------------------------- 8 ----------------------------
01 TV Installation Mounting the TV on a wall If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless it is correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage to the TV. For models providing wall mount adapters, install them as shown in the figure below before installing the wall mount kit. •• Refer to the installation manual included with the Samsung wall mount kit.
Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric shock. •• Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set. •• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.
Preventing the TV from falling 1. Using the appropriate screws, firmly fasten a set of brackets to the wall. Confirm that the screws are firmly attached to the wall. –– You may need additional material such as wall anchors depending on the type of wall. 2. Using the appropriately sized screws, firmly fasten a set of brackets to the TV. –– For the screw specifications, refer to "Standard Screw" in the table on page 7. 3.
02 The Samsung Smart Remote About the Buttons on the Samsung Smart Remote •• The images, buttons, and functions of the Samsung Smart Remote may differ depending on the model. (Power) Press to turn the TV on or off. (Color / Number button) Each time you press this button, the colored buttons window and the virtual numeric pad are displayed alternately. •• Use these colored buttons to access additional options specific to the feature you are using.
Pairing the TV to the Samsung Smart Remote When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons labeled and as shown in the figure on the left simultaneously for 3 seconds or more.
03 Initial Setup When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed on the screen and configure the TV's basic settings to suit your viewing environment. •• Noise may occur temporarily when the TV communicates with mobile devices. •• The SmartThings app is available on mobile devices for Android 6.0 or higher and iOS 10 or higher.
04 Troubleshooting and Maintenance Troubleshooting If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting Section in the e-Manual. If none of the troubleshooting tips apply, visit www.samsung.com/support or call Samsung Customer Service at 1-800-SAMSUNG (1-800-726-7864). •• For detailed information on troubleshooting, watch the troubleshooting videos at www.samsung.com/spsn.
The TV settings are lost after 5 minutes. •• The TV is in the Retail Mode. Change the Usage Mode in the System Manager Menu to Home Mode ( > Settings > General > System Manager > Usage Mode > Home Mode). Intermittent Wi-Fi •• Make sure the TV has a network connection ( > Settings > General > Network > Network Status). •• Make sure the Wi-Fi password is entered correctly. •• Check the distance between the TV and the Modem/Router. The distance should not exceed 50 ft (15.2 m).
Eco Sensor and screen brightness Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimizes the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to > Settings > General > Eco Solution > Ambient Light Detection. •• If the screen is too dark while you are watching TV in a dark environment, it may be due to the Ambient Light Detection function. •• The eco sensor is located at the bottom of the TV.
05 Specifications and Other Information Specifications Model Name QN55Q8FNBF QN65Q8FNBF Display Resolution 3840 x 2160 3840 x 2160 Screen Size Diagonal Measured Diagonally 55˝ Class 65˝ Class 54.6 inches 64.5 inches Sound (Output) 40 W 40 W Dimensions Body (W x H x D) 48.5 x 27.8 x 2.3 inches 57.1 x 32.7 x 2.3 inches (1231.2 x 706.8 x 58.7 mm) (1450.1 x 829.9 x 58.7 mm) With stand (W x H) Weight Without Stand With Stand Model Name 48.5 x 30.7 inches 57.1 x 35.8 inches (1231.2 x 779.
Notes •• Design and specifications are subject to change without prior notice. •• This device is a Class B digital apparatus. •• For information about the power supply, and more information about power consumption, refer to the information on the label attached to the product. –– On most models, the label is attached to the back of the TV. (On some models, the label is inside the cover terminal.) •• Typical power consumption is measured according to Energy Star Program requirements for televisions.
Dimensions Port panel detail / Rear view 1 2 3 •• The displayed image may differ from your TV, depending on the model. (Unit: inches) Model name 1 2 3 QN55Q8FNBF 8.2 20.2 11.5 QN65Q8FNBF 4.1 20.6 12.5 QN75Q8FNBF 9.6 25 12.3 Licenses The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
FCC and Warranty Information Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for period of: Categories Parts Labor LCD/LED TV 1 Year 1 Year Size Service 42" and Larger Carry-In or In Home 40" and Smaller Carry-In •• For commercial use, the warranty is 90 Days Parts and Labor.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG.
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Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. Country CANADA U.S.A Customer Care Center 1-800-SAMSUNG (726-7864) 1-800-SAMSUNG (726-7864) Web Site www.samsung.com/ca/ support (English) www.samsung.com/ca_fr/ support (French) www.samsung.com/us/ support Address Samsung Electronics Canada Inc. 2050 Derry Road West Mississauga, Ontario L5N 0B9 Canada Samsung Electronics America, Inc.
