Quick Guide
Table Of Contents
- English
- Before Reading This User Manual
- Warning! Important Safety Instructions
- 01 TV Installation
- 02 Using the NFC on TV function
- 03 The Samsung Smart Remote
- 04 Initial Setup
- 05 Troubleshooting and Maintenance
- Troubleshooting
- The TV won’t turn on.
- There is no picture/video/sound, or a distorted picture/video/sound from an external device, or “Weak or No Signal” is displayed on the TV, or you cannot find a channel.
- The remote control does not work.
- The cable box or satellite box remote control doesn’t turn the TV on or off or adjust the volume.
- The TV settings are lost after 5 minutes.
- Intermittent Wi-Fi
- Video Apps problems (Youtube etc)
- What is Remote Support?
- Eco Sensor and screen brightness
- Caring for the TV
- Troubleshooting
- 06 Specifications and Other Information
Scan the QR code to view our helpful how-to videos
Scan this QR code with
your smart phone to see
helpful videos.
If you experience issues, please do not take the TV back to the store.
In the United States of America, call us at 1-800-SAMSUNG (1-800-726-7864) or visit us at www.samsung.
com or www.samsung.com/spsn for support and warranty service.
For more information, see "Troubleshooting" in this manual or "FAQ" in the e-Manual.
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© 2021 Samsung Electronics Co., Ltd. All rights reserved.
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the Samsung
service center.
Country Samsung Service Center Web Site Address
CANADA 1-800-SAMSUNG (726-7864)
www.samsung.com/ca/
support (English)
www.samsung.com/ca_fr/
support (French)
Samsung Electronics Canada Inc.
2050 Derry Road West
Mississauga, Ontario L5N 0B9
Canada
U.S.A 1-800-SAMSUNG (726-7864)
www.samsung.com/us/
support
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660
accessibility contact information in U.S.A. : accessibility@sea.samsung.com