Owner's Manual
Table Of Contents
- User Manual
- Before Reading This User Manual
- Warning! Important Safety Instructions
- 01 TV Installation
- 02 Using Art Mode
- 03 The Samsung Smart Remote
- 04 Initial Setup
- 05 Troubleshooting and Maintenance
- Troubleshooting
- The TV won’t turn on.
- There is no picture/video/sound, or a distorted picture/video/sound from an external device, or “Weak or No Signal” is displayed on the TV, or you cannot find a channel.
- The remote control does not work.
- The cable box or satellite box remote control doesn’t turn the TV on or off or adjust the volume.
- The TV settings are lost after 5 minutes.
- Intermittent Wi-Fi
- Video Apps problems (Youtube etc)
- The TV remains on or does not turn on automatically.
- Precautions when using Art mode
- What is Remote Support?
- Eco Sensor and screen brightness
- Caring for the TV
- Troubleshooting
- 06 Specifications and Other Information
- LIMITED WARRANTY TO ORIGINAL PURCHASER
- Quick Setup Guide
- E-Manual
- Contents
- Quick Guides
- Connections
- Remote Control and Peripherals
- About the Samsung Smart Remote (QLED and SERIF TVs)
- About the Samsung Smart Remote (UHD TV)
- About the Samsung Smart Remote (THE FRAME)
- Connecting to the Samsung Smart Remote
- Controlling External Devices with a Samsung Remote Control - Using the Universal Remote
- Using Anynet+ (HDMI-CEC)
- Controlling the TV with a Keyboard, Mouse, or Gamepad
- Entering Text using the On-Screen Virtual Keyboard
- Smart Features
- TV Viewing
- Using the Guide
- Recording Programs
- Using the instant and schedule recording options from the Guide screen
- Using the instant and schedule recording options while watching a program
- Scheduling a video recording after entering the date and time
- Managing the schedule recording list
- Viewing recorded programs
- Setting up a schedule recording start
- Setting Up a Schedule Viewing
- Using Timeshift
- Buttons and functions available while recording a program or Timeshift
- Using the Channel List
- Editing channels
- Using a Personal Favorites List
- TV-Viewing Support Functions
- Picture and Sound
- System and Support
- Using the Time Functions and the Timers
- Using the Auto Protection Time and Energy Saving Functions
- Updating the TV’s Software
- Protecting the TV from Hacking and Malicious Code
- Audio and Video Functions for the Visually or Hearing Impaired
- Running the accessibility functions
- Running Accessibility Shortcuts
- Enabling voice guides for the visually impaired
- Changing the volume, speed, and pitch of the Voice Guide
- Enabling audio for the video description function
- White text on black background (high contrast)
- Setting the screen to black and white
- Inverting the screen color
- Enlarging the font (for the visually impaired)
- Learning about the remote control (for the visually impaired)
- Learning about the TV menu
- Showing captions
- Selecting the caption language
- Setting the digital caption related options
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Enlarging the sign language screen for the hearing impaired
- Configuring the repeat settings for remote control buttons
- Using Other Functions
- Troubleshooting
- Precautions and Notes
- Before Using the Recording and Timeshift Functions
- Read Before Using APPS
- Read Before Using the Internet Function
- Read Before Playing Photo, Video, or Music Files
- Limitations to the use of photo, video, and music files Try Now
- Supported subtitles
- Supported image formats and resolutions
- Supported music formats and codecs
- Video codecs supported by RU8 model series or higher
- Video codecs supported by RU7 model series or lower
- Video codecs supported by Q900RB model series
- Read After Installing the TV
- Supported Resolutions for UHD Input Signals
- Resolutions for Input Signals supported by Q900RB model series
- Supported Resolutions for FreeSync
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Read Before Using Bluetooth Devices
- Blocking programs based on their TV Rating
- Licenses
- Accessibility Guidance
- Frame TV Wall Mount: Installation Guide
- Frame TV Wall Mount: Cautions While Installing
- Using Accessibility Functions
- Connections
- Mounting Template
- Standard Installation Requirements by Wall Type
- Important Safety Instructions
- 141 -
Video codecs supported by Q900RB model series
File
format
Container Video codecs Resolution
Frame rate
(fps)
Bitrate
(Mbps)
Audio codecs
H.264 BP/MP/HP 4096 x 2160
4096 x 2160: 30
3840 x 2160: 60
60
HEVC (H.265 - Main, Main10) 7680 x 4320 60 100
*.avi
*.mkv
Motion JPEG 3840 x 2160 30 80
*.asf
*.wmv
MVC
Dolby Digital
LPCM
*.mp4
*.mov
AVI
MKV
MPEG4 SP/ASP
ADPCM(IMA, MS)
AAC
*.3gp
*.vro
ASF
MP4
Window Media Video v9 (VC1) 60
HE-AAC
WMA
*.mpg
*.mpeg
*.ts
3GP
MOV
FLV
MPEG2
Dolby Digital+
MPEG(MP3)
*.tp
*.trp
VRO
VOB
MPEG1 1920 x 1080 20
MPEG-H
AC-4
*.flv
*.vob
PS
TS
Microsoft MPEG-4 v1, v2, v3
G.711(A-Law,
μ-Law)
*.svi
*.m2ts
SVAF
Window Media Video v7 (WMV1),
v8 (WMV2)
30
OPUS
*.mts
H.263 Sorrenson
VP6
*.webm WebM
VP8 1920 x 1080 60 20
Vorbis
VP9 (Profile 0, profile 2 supported) 3840 x 2160 3840 x 2160: 60 80
*.rmvb RMVB RV8/9/10 (RV30/40) 1920 x 1080 60 20 RealAudio 6
" Because the specifications are based on the current 8K connectivity and decoding standards, future connectivity,
broadcasting, and decoding standards may not be supported. Upgrading for meeting future standards may require
purchase of additional devices.
" Some 3rd party standards may not be supported.