Owner's Manual
Table Of Contents
- User Manual
- Before Reading This User Manual
- Warning! Important Safety Instructions
- 01 TV Installation
- 02 Using Art Mode
- 03 The Samsung Smart Remote
- 04 Initial Setup
- 05 Troubleshooting and Maintenance
- Troubleshooting
- The TV won’t turn on.
- There is no picture/video/sound, or a distorted picture/video/sound from an external device, or “Weak or No Signal” is displayed on the TV, or you cannot find a channel.
- The remote control does not work.
- The cable box or satellite box remote control doesn’t turn the TV on or off or adjust the volume.
- The TV settings are lost after 5 minutes.
- Intermittent Wi-Fi
- Video Apps problems (Youtube etc)
- The TV remains on or does not turn on automatically.
- Precautions when using Art mode
- What is Remote Support?
- Eco Sensor and screen brightness
- Caring for the TV
- Troubleshooting
- 06 Specifications and Other Information
- LIMITED WARRANTY TO ORIGINAL PURCHASER
- Quick Setup Guide
- E-Manual
- Contents
- Quick Guides
- Connections
- Remote Control and Peripherals
- About the Samsung Smart Remote (QLED and SERIF TVs)
- About the Samsung Smart Remote (UHD TV)
- About the Samsung Smart Remote (THE FRAME)
- Connecting to the Samsung Smart Remote
- Controlling External Devices with a Samsung Remote Control - Using the Universal Remote
- Using Anynet+ (HDMI-CEC)
- Controlling the TV with a Keyboard, Mouse, or Gamepad
- Entering Text using the On-Screen Virtual Keyboard
- Smart Features
- TV Viewing
- Using the Guide
- Recording Programs
- Using the instant and schedule recording options from the Guide screen
- Using the instant and schedule recording options while watching a program
- Scheduling a video recording after entering the date and time
- Managing the schedule recording list
- Viewing recorded programs
- Setting up a schedule recording start
- Setting Up a Schedule Viewing
- Using Timeshift
- Buttons and functions available while recording a program or Timeshift
- Using the Channel List
- Editing channels
- Using a Personal Favorites List
- TV-Viewing Support Functions
- Picture and Sound
- System and Support
- Using the Time Functions and the Timers
- Using the Auto Protection Time and Energy Saving Functions
- Updating the TV’s Software
- Protecting the TV from Hacking and Malicious Code
- Audio and Video Functions for the Visually or Hearing Impaired
- Running the accessibility functions
- Running Accessibility Shortcuts
- Enabling voice guides for the visually impaired
- Changing the volume, speed, and pitch of the Voice Guide
- Enabling audio for the video description function
- White text on black background (high contrast)
- Setting the screen to black and white
- Inverting the screen color
- Enlarging the font (for the visually impaired)
- Learning about the remote control (for the visually impaired)
- Learning about the TV menu
- Showing captions
- Selecting the caption language
- Setting the digital caption related options
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Enlarging the sign language screen for the hearing impaired
- Configuring the repeat settings for remote control buttons
- Using Other Functions
- Troubleshooting
- Precautions and Notes
- Before Using the Recording and Timeshift Functions
- Read Before Using APPS
- Read Before Using the Internet Function
- Read Before Playing Photo, Video, or Music Files
- Limitations to the use of photo, video, and music files Try Now
- Supported subtitles
- Supported image formats and resolutions
- Supported music formats and codecs
- Video codecs supported by RU8 model series or higher
- Video codecs supported by RU7 model series or lower
- Video codecs supported by Q900RB model series
- Read After Installing the TV
- Supported Resolutions for UHD Input Signals
- Resolutions for Input Signals supported by Q900RB model series
- Supported Resolutions for FreeSync
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Read Before Using Bluetooth Devices
- Blocking programs based on their TV Rating
- Licenses
- Accessibility Guidance
- Frame TV Wall Mount: Installation Guide
- Frame TV Wall Mount: Cautions While Installing
- Using Accessibility Functions
- Connections
- Mounting Template
- Standard Installation Requirements by Wall Type
- Important Safety Instructions
Internet security
Samsung takes a number of steps to protect its Internet-compatible Smart TVs against unauthorized incursions and
hacking. For example, certain sensitive communications between the TV and the Internet servers are encrypted. In
addition, the TV’s operating system has adopted controls to prevent the installation of unauthorized applications.
Although we take steps to protect your Smart TV and personal information, no Internet-connected device or
transmission is completely secure. We therefore encourage you to take additional steps to safeguard your TV, secure
your Internet connection, and minimize the risk of unauthorized access. These steps are listed below:
When Samsung releases software updates to improve the security of your TV, you should promptly install these
updates. To automatically receive these updates, turn on Auto Update in the TV's menu (
> Settings >
Support > Software Update > Auto Update). When an update is available, a popup message appears on the TV
screen. Accept the software download and update by selecting Yes when prompted. Take steps to secure your
wireless access point and network. Your access point's manual should provide additional details about how to
implement the following measures:
– Secure your wireless access point's management settings with a unique password to prevent unauthorized
changes to security related settings.
– Implement standard encryption (e.g., WPA2 encryption) on your wireless access point to secure your wireless
network signal.
– Secure access to your wireless network with a hard-to-guess password.
– Confirm your access point's firewall setting is enabled (if so equipped).
– Make sure that all your Internet-connected devices are behind your network's firewall.
– If your access point or modem has a standby mode button, use it to disconnect your home network from the
Internet when it is not in use.
Use strong passwords for all your Internet accounts (Netflix, Facebook, etc.). If your TV has a camera, recess the
camera into the TV's bezel when it is not in use. Recessing the camera makes it inoperative.
If any unexpected messages appear on your TV screen requesting permission to link a device or enable a remote
session, do NOT accept.
Do not visit suspicious web sites and do not install any suspicious programs. We recommend that users install only
those authorized apps provided by Samsung through Samsung Smart Hub.
Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product
appearance. Product design and specifications may change without notice.
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