Owner's Manual
Table Of Contents
- User Manual
- Quick Setup Guide
- Accessory Kit
- E-Manual
- Contents
- Guide
- Connections
- Remote Control and Peripherals
- About the Samsung Smart Remote
- About the Samsung Smart Remote (The Frame)
- Connecting the Samsung Smart Remote to the TV
- Controlling External Devices with a Samsung Remote Control - Using the Universal Remote
- Using Anynet+ (HDMI-CEC)
- Controlling the TV with a Keyboard, Mouse, or Gamepad
- Entering Text using the On-Screen Virtual Keyboard
- Smart Features
- TV Viewing
- Using the Guide
- Recording Programs
- Using the instant and schedule recording options from the Guide screen
- Using the instant and schedule recording options while watching a program
- Scheduling a video recording after entering the date and time
- Managing the schedule recording list
- Viewing recorded programs
- Setting up a schedule recording start
- Setting Up a Schedule Viewing
- Using Timeshift
- Buttons and functions available while recording a program or Timeshift
- Using the Channel List
- Editing channels
- Using a Personal Favorites List
- TV-Viewing Support Functions
- Picture and Sound
- System and Support
- Using the Time Functions and the Timers
- Using the Auto Protection Time and Energy Saving Functions
- Updating the TV's Software
- Audio and Video Functions for the Visually or Hearing Impaired
- Running the accessibility functions
- Running Accessibility Shortcuts
- Enabling voice guides for the visually impaired
- Changing the volume, speed, and pitch of the Voice Guide
- The TV screen is turned off but audio continues
- Enabling audio for the video description function
- White text on black background (high contrast)
- Setting the screen to black and white
- Inverting the screen color
- Enlarging the font (for the visually impaired)
- Learning about the remote control (for the visually impaired)
- Learning about the TV menu
- Showing captions
- Splitting the caption
- Selecting the caption language
- Setting the digital caption related options
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Enlarging the sign language screen for the hearing impaired
- Configuring the repeat settings for remote control buttons
- App for the Visually Impaired (SeeColors App)
- Using the Voice Recognition feature
- Using Other Functions
- Precautions and Notes
- Before Using the Recording and Timeshift Functions
- Read Before Using Apps
- Read Before Using the Internet Function
- Read Before Playing Photo, Video, or Music Files
- Read After Installing the TV
- Supported Resolutions for UHD Input Signals
- Resolutions for Input Signals supported by Q800T series or higher
- Supported Resolutions for FreeSync(VRR)
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Read Before Using Bluetooth Devices
- Blocking programs based on their TV Rating
- Licenses
- Troubleshooting
- FAQ
- Accessibility Guidance
- Important Safety Instructions
- Regulatory Compliance Statements
- Using Accessibility Functions
- Warranty
04
Troubleshooting
and
Maintenance
Troubleshooting
If the
TV
seems
to
have
a problem, first review this list
of
possible problems
and
solutions. Alternatively, review the
Troubleshooting or
FAQ
Section
in
thee-Manual. If
none
of the troubleshooting tips
apply,
please
visit "www.samsung.
com"
and
click Support or contact the
Samsung
service center listed
on
the
back
cover
of this manual.
•
For
detailed information
on
troubleshooting, watch the troubleshooting
videos
at www.samsung.com/spsn.
•
This
TFT
LED
panel
is
made
up
of
sub
pixels which require sophisticated technology to
produce.
There
may
be,
however,
a few bright or dark pixels
on
the
screen.
These
pixels will
have
no
impact
on
the performance of the
product.
•
To
keep
your
TV
in
optimum condition, upgrade to the latest software.
Use
the
Update
Now
or
Auto
Update
functions
on
the
TV's
menu
(fl>®
Settings>
Support>
Software
Update>
Update
Now
or
Auto
Update)
.
The
TV
won't
turn
on.
•
Make
sure
that the
AC
power
cord
is
securely plugged
in
to the
TV
and
the wall outlet.
•
Make
sure
that the wall outlet
is
working
and
the power indicator
at
the bottom
of
the
TV
is
lit
and
glowing a solid
red.
•
Try
pressing
the @ button
at
the bottom of the
TV
to
make
sure
that the problem
is
not with the remote control. If
the
TV
turns
on,
refer to
"The
remote control
does
not work"
below.
There
is
no
picture/video/sound,
or
a
distorted
picture/video/sound
from
an
external
device,
or
"Weak
or
No
Signal"
is
displayed
on
the
TV,
oryou
cannot
find
a
channel.
•
Make
sure
the connection to the device
is
correct
and
that all
cables
are
fully inserted.
•
Remove
and
reconnect all
cables
connected to the
TV
and
the external dev
ices.
Try
new
cables
if
possible.
• Confirm that the correct input
source
has
been
selected
(fl>
1±]
Source).
• Perform a
TV
self diagnosis to determine
if
the problem
is
caused
by
the
TV
or the
device
(fl>®
Settings>
Support>
Device
Care>
Self Diagnosis> Picture
Test
or
Sound
Test).
• If the test results
are
normal, reboot the connected
devices
by
unplugging
each
device's
power
cord
and
then
plugging
it
in
again.
If the
issue
persists,
refer to the connection guide
in
the
user
manual of the
connected
device.
• If
you
are not
using
a
cable
box
or satellite
box,
and
your
TV
is
receiving
TV
signals from
an
antenna or a
cable
wall
connector,
run
Auto Program to
search
for channels
(fl>®
Settings> Broadcasting> Auto
Program).
The
remote
control
does
not
work.
•
Check
if
the power indicator at the bottom of the
TV
blinks when
you
press
the remote's
Power
button. If it
does
not, replace the remote control's batteries.
•
Make
sure
that the batteries
are
installed with their poles(+/-)
in
the correct direction.
•
Try
pointing the remote directly at the
TV
from 5 ft. to 6 ft.
(1.5-1.8
m)
away.
• If your
TV
came
with a
Samsung
Smart
Remote
(Bluetooth
Remote),
make
sure
to pair the remote
to
the
TV.
The
cable
box
or satellite
box
remote control doesn't turn the
TV
on
or off or adjust the volume.
•
Program
the cable
box
or satellite
box
remote control to operate the
TV
.
Refer
to the
cable
box
or satellite
box
user
manual for the
SAMSUNG
TV
code.
English -13